The receptionist is very friendly and professional. The dental hygienist is gentle, and Dr…read more Eissens took time to do a good job on my crown. No need to come back for bite adjustment like other dentist. He's honest and looks out for the patient's welfare.

I have to thank Dr. Eissens for making my 52nd wedding anniversary turn out so much better than I…read morethought it would. I had cracked a molar completely in half and didn't really know what to expect. I arrived approx 1/2 hr early for scheduled appt. I was taken minutes after my arrival and within 1/2 hr I had X-rays and the the broken half of tooth removed w/o any anasthesia or numbing w/no significant pain. Barely any discomfort. A temporary crown was put on and I was out the door and able to have an anniversary lunch w/my husband. He is an amazing dentist! His staff are very professional and friendly. The minute u walk thru the door u feel comfortable and cared for. I can't imagine finding a better dentist anywhere else. Wish there were more stars to give him. He rates a 10 in my book.

So my daughter had her braces done at a different orthodontist office, and although the environment…read morewasn't friendly and quite tense, and the doctor got very upset every time you asked her any question about the process we toughed it out just trying to get to the end of treatment, at one check up appointment. The doctor must not have been in a not so good mood and yelled at my daughter and called me into her private office, and continue to scold me... Not only that after I left, she called my dentist office and continued and then called me while I was driving home to continue on the phone to continue to yell at me... Long story short it was quite an intense experience. I left there with my daughter (quite traumatized) not finishing treatment. I found Prairieview orthodontics, and wow! Its night and day difference in service! Not only does Dr. John and his team welcome questions they take the time no matter how long, even if it set them behind with other appointments, to answer any questions and concerns, and they really went above and beyond finishing off my daughters treatment, leaving her with an absolutely stunning smile. I have to say she was quite scared and timid, going to any doctor after our past experience. But Dr. John is just so good with kids gets on their level super friendly, very reassuring, answered any of her questions even during adjustments was very kind and gentle to her. Unlike the other orthodontist, who burned her nose, chipped her tooth, scratched her and yelled at her for breaking brackets, etc. Dr. John and his team are so friendly and definitely go the extra mile. We love the experience so much here at Prairie view. They have many locations in the area with super flexible scheduling, other orthodontist offices, actually charge more if you need an after school appointment versus during the day... Prairie view does not do that to schedule appointments around your schedule for no added cost!the team is so friendly and customer oriented- its really been a night and day experience! I personally now had my teeth done and have my youngest daughter starting soon!! anyone with children that are a little nervous going to the orthodontist or any doctor or dentist for that matter should definitely go here! The doctors are phenomenal, and the staff is outstanding!

What can I say? This has to be the best Orthodontist in Aurora/ Oswego area! I have had a brace and…read moreretainer fitted here as well as my kids! The professionalism, the attention to detail and the friendliness and the expertise is second to none. Regina is absolutely outstanding and she really makes sure you feel as comfortable as possible! Coming from someone who has had terrible experience with dentist and ortho appointments in the past she always goes above and beyond to make sure you feel safe and she is always very outgoing!! If there was one wish I had it would be to get my smile as AMAZING as hers! This office truly does make it feel like home! I would recommend Smile doctors to everyone!! Regina is the BEST!! Thank you for all you guys do!! Can't wait to come for future treatments!! - Sarah Parker

Once the braces were on, my teeth started moving in multiply directions. They looked worst then…read morebefore the braces were put on. When the process was complete, I was still left with gaps between some of my teeth and still had an overbite. Dr. Laguatan was upset that I asked him for a permeant retainer. While putting in the permeant retainer Dr. Laguatan changed the shape of 3 of my top incisor teeth by shaving them without me consenting to him doing so. My front tooth looked like a Chiclet. (During this appointment I witnessed him yelling at his dental assistant while working in my mouth). While putting the permeant retainer in Dr. Laguatan stuck metal rods through my top gum line without numbing the area (this was VERY painful to the point I was shaking in his chair) I was shaking so bad that when he walked out of the room the dental assistant asked me on a scale of 1-10 how bad is my pain. It was so severe" I told her Very Painful. In truth my pain level was beyond a 10. I asked Dr. Laguatan to numb my bottom gums before putting rods through my gums because the process he was using was very painful. He tells me he doesn't want the numbing medicine to affected the cement binding process. He then stuck the metal rods through my bottom teeth (instead of numbing my bottom gums like I asked him to (he chipped my bottom tooth and caused my gum line to be moved downward. He had to remove the permeant retainer because there were still gaps in my teeth. Before he put the 2nd set of permeant retainers in, he attempted to reshape my front incisor tooth that looked like the chiclet. At the bottom corner you can still tell he shaved my tooth because one corner is still pointy. He shaved down a filling he put in on a tooth prior to me getting brace during my brace's appointment for no reason at all and now that tooth is sore and sensitive to cold and hot liquids/food. My new dentist had told me the only way to fix this issue is to get a Crown on the tooth he shaved because is now nerve affected and there is not a cavity on the tooth. When I asked Dr. Laguatan to remove the cement off my gum line he did so then at the end of my appointment Dr. Laguatan proceeded to say, "I don't know why you asked me to remove the cement from your gums because I just added it right back to your gums." Dr. Laguatan referred to me as Humpty Dumpty and home girl. Dr. Laguatan left the bottom permanent retainer and the cemented area on the retainer so uneven and rough that it began slicing the tip of my tongueDuring another appointment Dr. Laguatan pushed the head rest down while my head was laying on it and then asked me if that was more comfortable. Immediately I started feeling pain in my lower neck and upper back. Dr. Laguatan comprised the integrity of my front top and bottom front teeth by grinding a horizontal line across the top and bottom row teeth. Now I feel pain when hot and cold food or liquids touch my front top and bottom row teeth. After telling Dr. Laguatan my top and bottom roll teeth are now so sensitive to hot and cold food and it is even painful for my tongue to touch my teeth he tells me that I should try Sensodyne tooth paste. I let Dr. Laguatan know my pain was so serve that it lasted for days and I am worried that the nerves in my teeth are now exposed he cut me off and stated all we did was put wire and cement in the area. Then he proceeded to ask me questions about teeth that I did not say bothered me in an attempt to question my integrity. When Dr. Laguatan put in my removeable retainers it tasted very funny. My tongue began hurting. By night my tongue was burning. I removed the retainers washed them and soaked them in mouthwash. Instantly the burning on my tongue started to subside. The next 4-5 days my tongue was sore and swollen but not burning as much as it was before. The surrounding of mouth was also sore. The bottom retainer he put in my mouth had been altered or was defective. There were two razor-sharp metal pieces on each side of the retainer that stuck in the top of 2 of my back teeth. Dr. Laguatan didn't put braces on of my top moral teeth now food gets completely stuck between these teeth and it is very uncomfortable when I eat. When I told him food keeps getting stuck in my teeth, he started arguing with me and then took floss and acted as though he was checking the areas in question but never placed the floss in the areas in questioned, he just bypassed those areas. My new dentist has since told me they only way to fix this issue is to get braces again. I wouldn't refer Dr. Laguatan to anyone in this world. Run as far as possible from this dentist as you possibly can. If I could give the Dr. zero stars I would do so.

After I called Delta Dental this office was listed as "preferred " provider" however when I showed…read moreup for my cleaning they wanted payment upfront! I've never had this happen to me before. If that's how they operate I hate to see what kind of service this outfit performs on patients I've never felt so humiliated. I'm gonna report this to my insurance carrier so they can drop this jack rabbit like a hot potato. lol

Why would a dentist recommend veneers to a child with a history of cavities and fillings??…read more This was my childhood dentist and I am befuddled why my parents and adult dentists would allow them to damage my perfectly good teeth??? Now as an adult I am forced all of this upkeep that was pushed on me in my youth. It is a shame! Was it all for profits??!

Great Dental Care Facility. Quick, knowlegable staff. Dr Wyneth was great and his front office…read morestaff helped out with the Medicare issues.

I'm not sure why there is this one bad review on here? We have been going to Randallwood Dental for…read moreyears and love it! The Drs, hygienists AND reception staff are all great and VERY kind! The office is beautiful. I had my first ever cavity as a 32 year old two years ago, and they were so kind about what a baby I was, they even let my husband sit in with me while I got it filled ! Also shoutout to their new Dr, Dr Joe, he's great!

I've had a fear of dentists from a very young age but Dr. Omar completely changed that for me. I…read morehad the pleasure of also meeting his wife, Dr. Sarah, and she is fantastic as well. Very reliable, empathetic, and honest doctors. Not to mention the wonderful hygienists and the front staff! I will be referring all of my family members to Randallwood they really are the best!

If you value your time do not go here. They double book their cleaning appointments and I have had…read morecleanings that have lasted 2 hours because the dentist was unavailable.

I would not recommend this dental practice. They have a new tactic, if you don't do as they say,…read morethey refuse treatment including cleaning your teeth. So, it all about the money. I don't care if the dental insurance will pay for something if I don't want, I don't want so don't bully me and then threaten me. Go elsewhere if you want a dental practice that puts patients before profits.

Very skilled and compassionate dental care. Excellent!!! Dr. Ma has taken care of my dental work…read moreseveral times.

They have taken care of me for over 10 yrs. Doctor has treated me on multiple dental emergencies. I…read morecouldn't ask for a better dentist. I refer to everyone I can!

Scam artists. They make it seem great at your first appointment. So many additional added fees…read more Faked cavities for my child to make money. They only care about $, not the child. Save your time and $.

Took my 7 year old daughter here to get a few filling along with another procedure. At first the…read morestaff seemed nice. The issue started when they started to numb the area in my daughter's mouth. They said it would only numb that one tooth and that it wouldn't hurt her. Well that was a complete lie! It took them over 4 min trying to numb that area while the doctor constantly kept saying almost done, lil pressure, etc. I had to tell them to stop as my daughter was crying in pain and she has a HIGH level of pain tolerance! I have no clue how much longer it would have taken them to numb 1 tooth if I had not stopped them. On the way out, Chris (aka Christina or Christie, not sure) was extremely rude. I wasn't even talking to her as the other lady was helping me but she decided to say "well dad wasn't being helpful in there". I was blown away by how rude she was when she wasn't even the one helping me. They ended up charging me $102 for nitrous oxide. I would not recommend this place to anyone and Dr. Panos needs to sharpen her clinical skills and people skills. Very disappointed that my daughter was under her care!! Stay away unless you want your tortured!