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    Fox Rent A Car

    1.5 (236 reviews)
    Open 8:00 am - 12:00 AM (Next day)

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    Thank you for sharing your experience Kevin!

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    7 months ago

    Tons of add-on fees after booking. May look cheaper on the surface, but it is absolutely not.

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    1 year ago

    DO NOT RENT FROM THEM! Waste of time and money. Would give them zero stars if I could

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    Page 1 of 6

    Fox Rent A Car Reviews in Other Languages

    Ask the Community - Fox Rent A Car

    How do you get a hold of a real person working at location in San Antonio Airport?

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    Review Highlights - Fox Rent A Car

    8. The lady upstairs, Lisa was so helpful in fixing the issue and making sure we were taken care o

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    Sixt Rent A Car - SIXT

    Sixt Rent A Car

    2.0(97 reviews)
    0.1 mi

    Short term rental this place does fine. Long term rental this place is not apt for it…read more They gave me a vehicle with expired registration tags, according to them the vehicle was actually registered, which it was, found out after been pulled over because the sticker was expired. The car was otherwise great, good working order, I had it for two months. This is my 4th time with a long term rental with the brand. I enjoy the brand for its vehicle quality and prices.

    My family and I experienced blatant discrimination from an employee named Kenny at the San Antonio…read moreAirport pickup booth on Saturday June 20, 2026. When we presented a valid Mexican driver's license for our prepaid rental, Kenny took it and said, "Oh, Mexican, I will need to verify this," he rejected it. I asked to use an alternate license or switch the main driver, and he said no again Sixt Phone Customer Service confirmed this is standard policy, and other local Sixt employees even stepped in and tried to process our rental. However, Kenny went out of his way to overrule his own colleagues. He even refused to let us make a new reservation under someone else (with a valid Texas license even), stated "I am not taking anyone from your group," smiled, and physically gestured for us to leave sixt. Denying a paid service and banning an entire group over the national origin is completely unacceptable. We walked over to another agency (Alamo) who accepted our documents immediately and rented there.

    Photos
    Sixt Rent A Car - SIXT Rent a Car San Antonio Int Airport

    SIXT Rent a Car San Antonio Int Airport

    Sixt Rent A Car
    Sixt Rent A Car - SIXT

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    SIXT

    Hertz Rent A Car - Full of gas at return. Still got charged for fuel.

    Hertz Rent A Car

    2.2(240 reviews)
    0.0 mi

    Please recognize your Manager in San Antonio (Airport location) as the reason why I have deleted…read moreall other apps and cancelled my program affiliations with all other rental car agencies. Her name is Brittany and she is the reason I will now only rent vehicles from Hertz. I travel often for business, but this trip was due to a death in our family. We had to put the trip together in a matter of an hour and were very stressed at the time. After we reached our destination our travel plans had to change. I was concerned that this change was going to cost a lot of money, but in these kind of situations, often there is nothing you can do. After speaking with your national number and not getting any relief on the change fees, I called and spoke to the San Antonio airport center. Brittany showed genuine compassion and concern and was able to save me a substantial amount of money. This was not necessary, but I think she knows that sometimes it's about more than a dollar. She got it right and as a result, me and everyone I work with and talk to will be doing business with Hertz from here on out. My only regret is that I didn't have a chance to thank her in person as we were rushed to make our flight. Please pass on our sincere gratitude to her!!

    UPSELL. UPSELL. UPSELL…read more My husband was on a work trip in San Antonio and rented a car from Hertz through Priceline. He paid in advance. Upon arriving at the desk, there were only a couple people in front of him and multiple clerks working the desk so waiting was not a problem like many reviewers said. Phew. Unfortunately, he felt beaten down by the upselling. Remember, he paid already... asking about an upgrade. No. Asking about additional insurance (even more than he paid for through Priceline). No. Etc. He said they asked him for multiple things and wouldn't take no for an answer and had to say no at least 3x for each thing they suggested. He understands they want to make money but he paid for what he wanted and just wanted to get the car he picked online. Period. He used words as "obnoxious" and "annoying" when describing the scenario. Needless to say, he was happy with the price from Priceline but wishes to avoid the upselling in the future. Unfortunately, 2-stars due to the hassle from the clerk.

    Photos
    Hertz Rent A Car
    Hertz Rent A Car - New and well maintained rental car

    New and well maintained rental car

    Hertz Rent A Car - Long lines waiting for cars to arrive

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    Long lines waiting for cars to arrive

    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.2(190 reviews)
    0.0 mi

    From the start of my rental process the team was amazing! We got in around midnight so we were…read moretired from traveling all day. We were greeted by a sympathetic team member Gerry (Jerry) sorry didn't catch the spelling, who helped my wife and I get situated and was awesome BTW. I had left my phone, unbeknownst to me, at the welcome booth and was looking all over for it while we were waiting to exit and another team member(sry didn't catch his name) ran it over to us and did so with a smile. Really felt like it was above and beyond as they were busy with other customers. Upon returning the car, Jasmine, Jeff, Tyler and another man that I didn't catch the name of, were courteous, helpful and again going above and beyond, helped me with the second leg of my journey. For a work portion I had rented a different level car (cheaper for my company). I asked how much it would be to keep the car I currently had. I was told that they would allow me to use the current car at the price I had agreed to for the lower model. It's probably not a big deal to them, but not having to move all of our stuff and keeping the car that we were enjoying made a huge impact on us. Thanks SAT team. You did a phenomenal job.

    Love, Love, LOVE that the car rentals are ON SITE at SAT airport! That's right, of all our Texas…read moreflights, this was the only one that didn't require a bus & my appreciation of that can't be put into words. I had a free rental day from points, leaving me a balance of $10 & some change. On check-in, (which I couldn't do online this time for some reason), the friendly agent confirmed the free day, amount in taxes, rental times, car type & insurance info. Driver's license & credit card on file, no additional deposit charged. I booked directly with enterprise online. We headed to the lot & were directed to our car with the keys inside, proceeded to the gate where the id was checked and we were on our way - total 10min. The car was as expected... actually, scratch that. We weren't expecting heated seats & were greeted with a toasty surprise when we hopped in on this uncharacteristically chilly day in TX. Return signage was clear & it was easy to navigate. It was the first time we've had the car inspected with reflective disks on return to check for hidden hood dings.. They must take damages seriously. We were clear though, so, all good in my book. Email rcpt was in my box by the time we hit the gate. Well worth $10 for a 24hr visit to my hometown!

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    Enterprise Rent-A-Car
    Enterprise Rent-A-Car
    Enterprise Rent-A-Car

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    Thrifty Car Rental

    Thrifty Car Rental

    1.6(91 reviews)
    0.7 mi

    Does anyone pre-book a rental car only to show up at the location to be told they don't have any…read morecars, and they didn't honor their reservation? Because that's exactly what happened to me with Thrifty Car Rental at the San Antonio airport. I had a confirmed reservation (Confirmation #L4161609690) for a mid-grade vehicle, guaranteed with my credit card. In the days leading up to my trip, I received multiple emails and text messages from Thrifty assuring me that even if my flight was delayed, my car would be held because the reservation was guaranteed. Fast forward to Thanksgiving Day. I arrive at the rental counter after my flight, only to be told they had no cars available. No apology. No solution. No alternative. Just "we don't have anything" and essentially, you're out of luck--on a holiday, at an airport, after midnight. Both the customer service agent and the manager on duty were rude, dismissive, and completely uninterested in helping. Their explanation? That the system sends out "blanket texts" and emails. Apparently, those messages don't mean anything--even though it's the same computer system they were actively using to tell me I had no car. So let me get this straight: Thrifty's system is reliable enough to send repeated messages promising my car would be available Reliable enough to take and "guarantee" my reservation with my credit card Reliable enough that if I hadn't shown up, I'm certain my card would've been charged But somehow not reliable enough to actually honor a confirmed, guaranteed reservation? That's not a "computer issue." That's a business failure. Thankfully, Budget Rental actually came through and had a vehicle available when Thrifty did not--on Thanksgiving Day, no less. Budget saved my trip. Thrifty nearly ruined it. The entire purpose of pre-booking and guaranteeing a rental with a credit card is peace of mind. Thrifty offers none. What they offer instead is false reassurance, poor customer service, and zero accountability when they fail to deliver. If you're traveling for a holiday, a special event, or frankly any trip where you actually need a car, do yourself a favor and do not book with Thrifty. A "guaranteed" reservation with them clearly means nothing. Thrifty owes me more than an apology--they owe me a free mid-grade rental at any of their locations to make up for the stress, inconvenience, and complete failure to honor a confirmed reservation. Until then, I'll be actively discouraging anyone I know from ever booking with them.

    This location is a joke. Understaffed, disrespectful, conflicting Info. Don't waste you time with…read morethrifty.

    Photos
    Thrifty Car Rental - Online check in is a joke.  Fill out everything online then wait on 1 hr line.

    Online check in is a joke. Fill out everything online then wait on 1 hr line.

    Thrifty Car Rental - The normal line every time I've been here...Thrifty Blue Chip. Here goes a 2 hour long wait.

    The normal line every time I've been here...Thrifty Blue Chip. Here goes a 2 hour long wait.

    Thrifty Car Rental

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    Payless Car Rental - Inside shuttle

    Payless Car Rental

    1.5(60 reviews)
    0.5 mi

    I will update this review if anything changes... with extra charges, etc…read more My initial response was very positive. The service rep at the desk was Kaye. She was great! She was very friendly and welcomed us. She was helpful with chips about the city. She told me that they were out of the full-sized car that I had reserved so she upgraded me to a pick up for no extra charge. She told my coworker, who rented an automobile just like me, her Saint thing. I was given a white pick up truck and although a little dirty on the outside (to be expected for white), it was very clean on the inside.

    DO NOT RENT FROM THESE PEOPLE. first of all, I waited in line for over an hour just to be told that…read morethe person wasn't trained on the program to give out the vehicle then I waited another 30 minutes for the guy to show up and give me a vehicle. After that, I was given a vehicle that was completely opposite of what I was told I was getting. When I picked up the vehicle, I drove it to my location and left it parked, for 5 days, where it stayed in a parking garage until I drove it back the day I flew back home. 2 weeks later I receive a letter in the mail that they were charging me 125 dollar cleaning fee?! For what?! I didn't even use the vehicle except to go from point a to b. What did they possible have to clean. If I could give 0 stars, I would. AVOID

    Photos
    Payless Car Rental - The Payless counter is in the Avis office.

    The Payless counter is in the Avis office.

    Payless Car Rental - Be prepared to get mad

    Be prepared to get mad

    Payless Car Rental - Outside payless car rental. Just dropped off our rental. Was a little odd no one is here early so you have to sign and go.

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    Outside payless car rental. Just dropped off our rental. Was a little odd no one is here early so you have to sign and go.

    Fox Rent A Car - carrental - Updated June 2026

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