This is a beautiful property with several buildings with various styles and architecture. The Fox…read moreRun is more of an upscale senior living community. There is an entry fee a little below $200k, but most of this given back to your family. I would take a trip and tour the campus so that you can acquaint yourself with all of the many amenities available. They have large auditoriums for shows and a nice movie theatre, libraries, Restaraunt, fitness and more. It's very nice and is also a gated community and right next door to a wonderful church called Brightmoor Christian Church.

My mother has been here for a week and has another one or two left. She almost doesn't want to…read moreleave! All the staff are very friendly, helpful, professional and responsive. Except for weekends, the food is hot and tasty. It seems like there were more negative reviews in the past, but we have had no problems. The PT and OT have helped so much, which motivates my mom to work harder at recovery. Thank you to the great staff!

My father broke his hip towards the end of 2021 and needed hip replacement surgery. This injury…read morecombined with his early stage dementia made the recovery process long. We were fortunate to find Maple Manor as a place where he could do his rehab with the care of an excellent staff over-seeing him 24/7. We were at Maple Manor for almost 3 straight months and we can't say enough positive things. The nurses were consistently knowledgeable, helpful and extremely kind to my father. At no point, did we ever see anyone "having a bad day" and taking it out on my father. They were the utmost professionals. The nurses were very intelligent, always had a smile on their face and consistently made sure my father was comfortable and happy. I should also note that they were always nice and welcoming to my mother who stayed with my father every day. The physical therapists and occupational therapists are also top notch. Not only were they kind and patient, but they did great work with my father. I can't recommend them enough. The staff at the facility were always accommodating and went out of their way to make sure my father's needs were taken care of. Whether it was people at the back office, front desk or the janitorial staff, everyone did a wonderful job. Any time we had a suggestion or complaint it was immediately addressed. Finally, Dr. JJ and Dr. Stella were amazing to work with. They really treated my parents like extended family. Thank you so much to everyone at Maple Manor. They made a difficult time in my father's life as happy and comfortable as possible!!!

Avoid. Relative was in independent living. Tried to take advantage of her financially when it…read morecame time for assisted living. She had a brief stay in the assisted living....avoid at all costs.

Just no! The Memory Care unit was absolutely a nightmare! We tried to work with the RN manager as…read morewell as the executive director and nothing ever seemed to significantly improve the situation. I could go on and on with the lack of care and neglect by some caregivers; there were a few good ones, but we had to personally hire additional private caregivers to protect our loved one from their deficiencies. It was a traumatic experience for all involved. Please find an alternative if at all possible....

Story Point has such wonderful staff, and the food is great! Marco, Mario and Camri go out of…read moretheir way to make sure the residents get excellent service in the dining room. My dad is really happy living here.

I chose StoryPoint for its availability for short term respite care because of availability and…read morelocation. It is attractive and has a big open illuminated ambience. The food was mostly good. Food service is terrible to non-existent. Published meal times are ignored by staff, and I have given up and left on occasions, and been turned away, told that they have run out of food , or handed my meal in a carry out box. Most of the residents are significantly disabled, impaired, and barely independent. Carry out and room delivery services are allegedly available if one can reach somebody to take one's order. The one exercise class I attended directed by Monica was good. The movies I have tried to watch in their theater were abominations, but the chairs are comfortable. My conclusion; keep looking.

Care One Senior Care has a wonderful staff with caring owners. I am in the industry and work for…read morea competitor and I am always to happy to considering utilizing their company when we are short staffed. The owners are always engaged with their staff and their clientele. Terrific company!

Exceptional company to work for! Owners that truly care! I recommend them for all aspects of Senior…read moreCare, as well as an amazing employer!

I have lived at Hechtman Senior Apartments for 1-1/2 years. Very friendly residents and staff. 5…read moredinners a week. Good food. Excellent apartment with full kitchen. Lots of activities, including many out-trips. A good place for retirement.

The administration admitted they are responsible for my 94 year old mothers hearing aids that the…read morefacility lost them from where they lock them up. They come up with one excuse after another. Now they want my mother to produce a receipt. I guess its ok to steal something that you can't produce a receipt for. Their own investigation says they are responsible for it. Unprofessional and uncaring. cannot recommend this facility at all sue to the administrators.

I can only judge them on the aesthetics and it's a beautiful place. I love the setup of the living…read moreand social areas, they are so comfy and they feel like you are outside with nature. They have a baby grand piano, a nice activity room where they were playing bingo! I really liked the coffee area, it seemed fully stocked with really good stuff. The staff seemed very nice from what I saw, especially Penny the Activities Director. It is a beautiful facility and I think any senior would be lucky to live there.

I can't speak highly enough about the administration and staff at American House West Bloomfield,…read moreparticularly Executive Director Megan Mirza and Carrie, the head of housekeeping. My mother was initially quite unhappy about having to leave her home at age 93, but the TLC she received from these women and others at American House helped enormously. They treated her with respect and gave her opportunities to talk. The Director's background in social work was quite evident, and this place never felt "corporate." We eventually moved my mom away from Michigan to be nearer to family, but if she had stayed in Michigan, American House West Bloomfield would definitely have been her long-term home. Sharon Moeller

My mom has been in bright spirits since she moved here last year. Camelia is warm and energetic and…read moreRika keeps mom moving and active. I'm so glad to have a place close to my Dad's home, too, so he can visit often.

My grandmother is residing at this boarding home/assisted living facility, which is a privately…read moreowned family business. It is usually only convenient for me to visit my grandmother on my 2 days off. Everyone understands what it is like to be busy, and at times have to eat on the go. One of the first visits there I brought a gyro sandwich. The owner that day brought me a plate for my food and asked me if I needed utensils. I assumed that eating in my grandmother's room was acceptable, I even asked if it was ok to eat BEFORE she offered me a plate. Another visit I had with my father present, there was a misunderstanding about face masks. Initially I was told that this was not necessary, but the second owner requested we wear them. Ok no big deal, but then it turned into I was in the wrong for eating in her room, ok no big deal either. I won't eat in her room going forward. The most recent visit, I brought food for my grandma and myself. My grandma was sleeping when I arrived. The only employee present when I arrived was an Italian woman, who does not speak English well. I asked her if it was ok to eat at the kitchen table, or if I should eat in my car (because of the discrepancy of eating in her room). She pointed at a seat at the kitchen table. I assumed that it was ok to eat in the kitchen at that point. I thought maybe it just wasn't ok to eat in the bedroom. An hour goes by, and my grandma is still sleeping. I decided to run an errand and come back in hopes that she would be up from her nap by the time I got back. As I was leaving, I informed the owners that since my grandma has been sleeping since I arrived at 1. Not even 10 minutes later, I get a call from one of the owners, the woman (the owners are a married couple). Again, I had just talked to them and let them know that I was returning in a few. The owner addressed me in a rude manner and started complaining about me eating at the kitchen table. Ok! Unfortunately, again, one of her employees doesn't speak English well, but when you ask someone if it is ok to eat at the table, and they point to a chair, one can assume that this was acceptable. Then she proceeds to tell me that she told my aunt that "visits are to be 30-45 minutes in length. If I were to have visitors stay as long as they wanted, I would always have a full house". Isn't that why you make visiting hours??? Even prisoners are entitled to hour long visits, and I drive a half hour to see my loved one for 30-45 minutes? Don't run a business out of your house, if you feel this way. BEYOND that, the visiting hours are 10-6. What she was trying to do, limit my grandma's visits, is ILLEGAL. Any resident of a nursing home has the RIGHT to visitors! You better believe I contacted my lawyer on this matter, and he told me that if I had to get through any more road blocks, to call him immediately. I wish I could sue their asses! My grandma is gone now :) so no need!!!! Beyond the legal issue, what kind of place does not encourage having loved ones present and spending time with the people who need them? My grandma is 90 years old. How much time do I have left? She has the right to visitors. I was kicked out and told never to come back because I said that it was BS that they have such a short window to see my grandma. No compassion, no empathy, no concern for my grandmother if they would disallow me from seeing her. And yep, it is BS, just like the place. $5,000 a month they get from my family, to feed her horrible food, shower her two times a week (now 3 because we had to ask), and to pop in for less than hour! Disgusting place, disgusting money hungry people. I would NOT take your loved ones to this place.

My Mom is at All Seasons and the place is wonderful. Her 2 bedroom apartment is lovely and the…read morestaff members are warm, intelligent, and always helpful. I live out of town and the staff are most helpful, when I need it, in assisting me with long distance concerns I may have about my Mom who lives by herself there. I have no hesitation recommending All Seasons for really good senior living.

Novi Lakes is the best place you can choose for rehab and assisted living. Staff, food, care and…read moretherapy are outstanding. If you need a great place, pick Novi Lakes!

Do not take anyone you love to this place for care!!!! My Mother was in here only because I was so…read morerushed by the hospital to find a place and this is one they recommended to me. I had no time to investigate these places to make a more informed decision. It may look nice, but the nurses and care are subpar. My mother had a bad attack during the night and begged to go to a hospital, and they told her she didn't need a hospital. How do they know? No doctor there! When she (my mother) finally was able, she called me in the middle of the night and told me what happened to her and I was livid. After feeling that my mother was stable, I told her that I would call there and find out what was going on. I rang every phone number that I had for hours. The next morning, I went in and asked why in the h**l no one answers the phone all night they said no one is by the phones all night. I asked what if it's an emergency and they just blew me off. I said I want the doctors name that is in charge of my mother's care and they said that they weren't sure who it was because the doctor is new and they had no number. I said you don't know who the doctor is and they have no office number and they said they don't know it. It was also during covid, and it was running rampant in there. Every day on the door, that is where they put the count for the building, the count was growing higher. One reason was because the nurses were taking care of all the patients instead of having certain nurses working with just the covid patients as to not infect other patients. My mother couldn't always remember to wear a mask even though I reminded her, so I told the nurses make sure she is not going to rehab without one on. She said they just forget sometimes. I told her no, there is no forgetting. You have to go back to the room to get it than before continuing. So, I wanted to have her released but they said no I had to wait until 30 days was up for the insurance. They said if I tried to take her out sooner that they would report me to the insurance and we would be responsible for the last 30 days. So, On the 30th day I sent a medical van to pick her up and bring her home as she was getting quite ill at this time and as a family, we wanted her to pass at home with her family around. This place said you better have a home health care set up or we will report you. I told them are you people insane. I would never have my mom come home without the proper care. They said who are they we are going to call them. I told them who we had coming out, and they could call whoever they wanted but we are leaving NOW! I am so glad I was able to get my mom home before she passed, she lived another 6 months with her family all around her. Please if you care about your loved one do not go here!