D & L is my first call when I need help with my in ground pool! Customer priority is definitely…read morevalued here, a technician has been able to make it out for my service call on the same day and had the issue fixed fast!

Great service and professionalism. Always seem to go above and beyond. Happy to provide tips to…read morekeep our pool running smoothly year round.

We needed a new toilet in our bathroom because our 25 year old was failing!!! I have been putting…read moreoff getting a new toilet for a really long time because I'm short and need a short toilet but stores only carry taller toilets!!! Robert Boland and Dale saved the day again for us! Robert was able to find a 14" tall toilet for me!!! I am blown away! They took such good care of us! I always appreciate Roberts because he looks out for the customer and is always real about what is going on with our plumbing issues! Thank you Arnold & Sons for having such incredible people working for you!!! Also it says I am in California (why I do not know) but my city and state is Peoria, IL!

Was accessible to our emergency needs. Techs were friendly, helpful and knowledgeable BUT…read moreBe careful!!! Arnold and Sons sets a minimum price for service which they did not disclose when I made the appointment! We were charged nearly $400 for a 10 minute pipe attachment!!! Would not recommend them. SUPER over priced!!! Anyone would be better,

Ben and his crew were awesome! Called ahead, showed up on time, very efficient, friendly and did…read morean excellent job even down to the cleanup. Plus, as an added bonus, our older Husky, Takoma loved them, too! Kevin O'

I'm not one to usually do this, but want to make sure the word gets out about this company so no…read moreone else gets put in this same situation we were put in, unfortunately. We contacted Bureau County Pool Builder's this spring to take down a pool in our neighbor's yard and install it in our yard. When I initially contacted them, they created a work order, gave me a quote and secured our name on the list, even informing me they had a crew that would be down in our area and they would put our name on the list so the job could be completed while they were down here, taking about 3 days to complete. We then ordered a new pool liner, gaskets, etc. On May 25th, I received a call from them about the work order and everything was finalized. She told me the payment would be due on the first day they arrive on the job. I called back in June asking for a more specific time frame so we could make plans accordingly as to when they'd be down here. She told me our job was scheduled for after the 4th of July but prior to the first week of August. I called them this morning to see if they had any more specific dates and was informed they can no longer do the job because they have so many new pool contracts from the Great Escape and our work order was on the administration desk to be called today and informed of this. I was flabbergasted to say the least. They told me the contractor made this decision last night. I told them this was very unfortunate that our neighbors have been waiting on this as well as us who purchased everything needed and it's now almost the end of summer and it's highly unlikely another company would be able to complete this job this summer. Nothing was done on their end to remedy this situation and I was very unsatisfied with their customer service. Lisa, the person I spoke with was very unprofessional and offered no help or solutions, only telling me to Google other options. We've only heard great things about this company, but after this personal experience, I would not recommend them to anyone. Bureau County Pool Builders, Inc.

Tim & his crew did a great job on our landscaping. They were reliable and offered great advice…read more Would definitely recommend!

What an AMAZING pool install experience! Ron made the process easy and supported us the whole way…read morethrough - he rocks! So do the install guys Scottie and team! Gary went above and beyond to ensure all was done right and kept us updated. This business truly cares about the customer and are experts at what they do. We are SO happy with our new pool - these peeps made our dream come true! Reasonable, professional and very helpful. We researched alot of options and Backyard Living is the ONLY way to go for a pool!!!

So happy with our experience with Schubach Services. He came out to give us an estimate and was…read moreable to put in a bathroom vent within a few weeks (whereas most places were saying it'd be months). His prices were better than competition (and very reasonable!!) and love that it's a local business we're supporting and not a chain. We will definitely recommend them to others and use them in any future services.

Originally called to have a water heater replaced. They guy they sent out immediately looks at our…read moregalvanized pipes and says they need replaced. 12.5k payment for what took half a day. After the plumbers left, the toilet would not flushed. They came back and fixed it no problem. But now the toilet is running hot water. About another two weeks later, one of our pipes they did not work on conveniently breaks. They come back out again and say they cannot fix it, but have to replace it for another 900.00. Can't say I recommend them due to all the issues that have occurred since they did the incredibly expensive pipe job originally. And after looking at additional reviews and reddit post about them, they do seem to be a scammy company. I'd recommend a local, non nationwide company.

I had a frozen valve under my sink, causing light water damage. Since my usual plumber was not…read moreavailable over the weekend, I tried Tiger. The "plumber" (ie the sales guy) who showed up, tried to sell me a package up to $2,500 to replace all the valves in the house. He had no interest in fixing the valve with an ongoing leak. The following week I had a real plumber diagnose, and he fixed the valve for $200.00.