Want to thx the guy at the desk for cutting me a deal, my funds was limited after pay for rent, gas,food my pockets was short then top it off my car break down, at this point I was going to say forget, but with him helping me out I see its still good hearted people in this world thx once again read more

My father got in an accident on Saturday 4 blocks away from our house. Wanted $600 to tow home at the same time. We were told it would be cheaper to come get it ourselves on Monday since it was drive-able. The man at the front desk, Andrew Boeppler said $1300 dollars to pick it up when its a 26 year old truck worth $300-400 dollars in the condition its in. Only reason we went to get it was for sentimental value and I grew up in this truck. Andrew at the front desk started to argue with my dad over the price saying it wasnt his fault. Does not matter who or what the customer is complaining about you have to have some sort of customer service and not to mention at least honor what your company quoted us. Horrible Company. Outrageous prices. Extremely Rude Employee working at the front desk. If you QUOTE a PRICE. Stick to it. This company is ridiculous. Owner should be ashamed of who is working at the front desk. Wouldnt call this company to tow anything I own I genuinely would rather push it home in neutral. NOT TO MENTION, I GO TO SCHOOL WITH HIS DAUGHTER. Good way to make an impression read more

Worst tow company I have ever dealt with. They are liars, very rude and take advantage of people. DO NOT use this company!

Charged me $160.00 to tow a car literally 1 block I do not recommend fox towing in Fairfield ohio

Im riding my bicycle waiting for light to turn green. I get green light, start to go, fox tow truck runs red light, nearly killing me

Horrible customer service. I called with a question and the guy was very rude telling me to call back during normal business hours. Why are you open and answering your phones if you aren't going to do your job? Would definitely never recommend. read more

I called on a Sunday afternoon. The dispatcher was rude. Cut me off when I was speaking, would not have a conversation with me. Only one word questions from this Neanderthal. He acted like I was bothering him. I told him, "Seems like I'm bothering you, I'll just call someone else. I called back on Monday morning to report the dispatcher. Apparently, this guy runs the business. He said he was the guy I talked to he said he wasn't being rude, he just wanted the information so he could move on. So I said nevermind. My suggestion to anyone considering calling Fox Towing, move on. read more

great company drivers are cute the dispatcher has a great mustache. great services ain't cheap

From the beginning they were extremely rude and disrespectful they told me one price over the phone. When I came to pick up my car they started upping the price like crazy. They only wanted cash, and once they got paid they told me this wasn't an all day thing. That my insurance needed to come get the car before noon and that otherwise they'd charge me extra. Unless you're musty and stink like cigarettes you won't get good service here. and the person running the front desk had no type of customer service read more

I've used Fox twice for towing. Once for heavy equipment and the other for a quarter ton pickup truck. The service is always timely, professional and safe. I highly recommend them. read more

customer service is not a thing here. I would never recommend this company. the owner is rude and condescending at its finest. almost $250 and only accepted cash. I hope no one in the right mind chooses this company for towing services. I hope this man has a great day for how troubling he made mine. read more

Bunch of ungrateful, expensive rude hicks ...do NOT recommend at all. was charged $275 for a 5 mile trip take your money somewhere else..

This place takes advantage of people and should be convicted of both fraud and theft. They towed our car literally 2 miles down the road, charged $195 for the tow, $25 per day... a $75 admin fee (for.... uhm... not answering their phones and their rude customer service) and a $20 fuel surcharge. Criminal. read more

The towing service was dispatched after an accident. The driver gave me a business card and said to call in the morning. Didn't give me pricing or asked if I had triple A or anything. I called to see what the plan would be or if they could tow to a body shop-they said no and i could have it picked car in the morning. I called the next day not even 24 hours. I was told my towing fee ($250), $30/day, $20 Fuel Service charge, $20 administration fee, but since I only had liability they would waive the admin fee and my total was $351 (That doesn't add up to $350 for less than 24 hours-I was being charge 2 days already by 3 pm-they didn't pick the car up until after 6:30 pm the night before.). However, they would take my title as payment (as salvage) if I wasn't planning on getting vehicle fixed. The car was only worth $300-$400 for a salvage yard, so it was a wash for me-but they really gave me no option from start to finish. What a way to take advantage of a bad situation. It's a racket. I'd advise having triple A and getting your own tow-at least you know what you're getting. read more

Horrible company to deal. Customer service is nonexistent and way overpriced to other towing companies. Save yourself a headache and use someone else. read more

They suck 5 mile tow cost me 287 bucks was in a car wreck police had fox towing tow my car they took to there uard went to get my car out they told me it was 287 bucks they r low down thiefs an hillbillys read more