Dr. Kassar and his staff are wonderful. My son has type one diabetes & for the first few years…read morewith them our only insurance was Medicaid. Other doctors offices gave us the bare minimum of time but Dr. Kassar was always generous with his time, and always kind and respectful. We moved to another state after almost 10 years with Dr. Kassar or we'd still be going there. He's a good doctor and a lovely man.

It is unfortunate, as I wanted to like the NW system. This was the second time I attempted to work…read morewith NW associated endocrinology practice, and the fourth endocrinologist to be educated by their medical school that I have worked with. Endocrinology is clearly not their strong point. This particular practice went above and beyond to be misleading and unhelpful. Perhaps the diabetes care is good, but I would avoid this practice for anything but. Truly disappointed by how poorly my experiences have been.

Here's the short version: If you care for your own well being or especially the health of a loved…read moreone and are lucky to live within reasonable distance to Geneva Family Practice, you will find no more capable hands. Dr. Rivers is as fine as physicians come. He works in perfect synergy with his own outstanding staff. I have unfair and obscenely high standards for medical professionals. I will only endorse those I hold in great esteem. The longer story of how I came to find such admiration and respect for this family practice can be read in detail below. My father had a brush with death so close that the ICU attending told him "sir, if 0 is the least serious case we see in this unit which handles the most severe cases, and 10 is the worst, you are an 11." That's an exact quote. Here are the details of his pre hospital visit thru discharge. Dr Rivers office and staff played a crucial role in his being alive. For that they have earned my eternal gratitude The infection likely entered his bloodstream around the time of his office visit yet hadn't proliferated systemically sufficient for detection by medical professionals via his symptoms and vitals. Sepsis is pernicious, elusive, cunning and dreadfully fatal. It must be said that Geneva URGED him to go to the ER out of an abundance of caution yet he outright refused (especially considering the national IV bag shortage). His symptoms initially emerged Saturday 11/09/24 in the evening, he had an at home IV administered Sunday, went for the first available appointment Monday 11/11/24 and Tuesday at 5:30 AM I called the ambulance as I happened to see him go into septic shock (I stayed in his room out of caution concerned by worsening symptoms following the first antibiotic dose). Dean, from Dr. Rivers office, stayed available through the weekend (when the clinic was CLOSED and he was OFF THE CLOCK) while my father was in the ICU with septic shock to hassle the lab to forward the sensitivities of the culture that was taken while he was at their office the day before his hospitalization. NOTE: The PA gave him the PRECISE antibiotic MOST sensitive to the strain of bacteria he was infected with based on the urinalysis culture. It's likely the sepsis would have killed him that evening without that first dose of Cipro. The PA (I'm so sorry I forgot your name) that saw him gave him the exact dosage recommended by his attending hospital physician on his discharge. Basically, complete the course Geneva set. I'm seldom impressed by physicians. There are so many cases of both experienced and inexperienced doctors who are stubborn in their ways and who do not keep current with the latest publications on novel approaches to familiar or unfamiliar maladies. Dr Robert Rivers mind is sharp and his faculties keen. I imagine he's seen so much over his lifetime as a board certified general practitioner and surgeon. Dr. Robert Rivers wears a humble guise for a man possessing such adept powers of observation. He is comprehensive in his examination which is a largely abandoned practice in our modern era. Another of his gifts is the breadth of his knowledge combined with an open and agile mind. He listened intently while I blabbered on about my father's unique history. He listened to a suggestion I offered based on a case study that pertained to a new condition my father has following his hospital discharge. Dr Rivers was familiar with the underlying condition and knew of a similar case that went untreated and resulted in a fatality. He gently probed my father for more information then patiently went over his medical history landing on each area of crucial concern with an effortlessness that can arise only from experience. He then ordered the necessary diagnostic testing that would ensure insurance covered the therapeutic approach we discussed exploring. After blood work was collected he administered a first dose to commence this course of action. His staff is simply amazing, Lindsey at the front desk, Dean, the PA (who helped save his life)...I thank you all!

Great small practice. You feel like family and they are professional. Honest and take their time…read morewith you.

When my husband found out he had esophageal cancer, his brother pulled some strings to get us in to…read moreNorthwestern /Delnor. Otherwise we would still be trying to get appts at Duly. EVERY SINGLE PERSON AND INTERACTION we've had with the cancer center has been compassionate and professional to the nth degree. The care has been unmatched and individual to his needs as well as the needs of me and the family.

Best Doctors ever I truly am blessed to have Dr Spring Piateck as my attending Doctor she takes…read moretime to answer all my questions she also is a great listener. She shows empathy towards me since I tell her am afraid when a t st is done to me The service is great as soon I come here they welcome you and they offer you a bitter water and a snack. After seeing the Dr they take time to Schedule your next spot and also any test needed Staff is great and they have complimentary valet Parking I will never change my director she is great very friendly staff

Unfortunately, my experience was deeply disappointing. Dr. Fabbi and her staff came across as…read morecondescending and dismissive, which made the whole process feel demeaning rather than supportive. Since following her protocol, my health has significantly declined. My lab results are worse than before, my skin broke out in acne, I've lost at least 50% of my hair, and I'm now dealing with serious digestive issues resembling IBS. I've never felt sicker in my life. I truly regret going to this practice--both for the toll it's taken on my health and the money I spent. I wish I had never gone.

I luckily met Dr. Fabbi after a recommendation to her from a local chiropractor who heard my woes…read moreabout my 2 year old experiencing 12 ear infections by the age of 2. That is 12 courses of medications. After just ONE visit to Dr. Fabbi, a simple food intolerance was unraveled and not a single ear infection has been experienced since that meeting almost 4 years ago. With careful attention to diet, energy levels and outbursts from my child, Dr. Fabbi was able to stabilize his gut, his diet and now his brain growth. The food intolerance tests were fascinating and scary at the same time. I can hear Dr. Fabbi in my ear now, "Mommy, you can do this. You have come so far, helped your son so much, now this next step will help resolve our current issue." She is supportive, focused and incredibly knowledgeable. I cannot thank her enough. As I saw my child repair, I fell into a bit of disrepair. Dr. Fabbi is intuitive and saw some potential stress in my demeanor. Again I can hear, "You do so much as a mom, you need to relax. You NEED to meditate. You need to take care of YOU." Meditation is still not my strong suit, but I know if I listen and learn from her, I will always be well. Dr. Fabbi worked hard with me to remedy my ailments for a good 8 months, continually asking me if I was feeling better. If I felt stronger where I was supposed to. And then, I was there. Thanks to a combination of massage, acupuncture, diet and supplements, I am back! I have recommended so many families with unique allergies, ailments and general health issues to Dr. Fabbi. She is able to remedy so many issues, and these families all thank her. I would not have come this far with my son and myself with my pediatricians. We would still be suffering and not looking to other reasons for our illnesses and allergies. Thank you, Dr. Fabbi!

My primary doctor referred me to Dr. Westrick because of my Hashimoto symptoms. Even though my…read morenumbers are "in range" my symptoms of hair loss, fatigue, weight gain, unable to sleep, pain, etc are all very present. I made an appt and a day later got a call from her office letting me know she would not see me because in March of 2025 (9 months ago) my lab work presented in "normal range" and she doesn't see patients within normal range (again labs from 9 months ago) so she canceled the appointment. Very disappointed that she only looks at labs and not the whole patient symptoms. I probably dodged a terrible experience with her and its a blessing in disguise.

Would highly recommend Dr. Westrick should you be searching for a new specialist (she deals with…read moremany aspects of endocrinology such as thyroid, diabetes, etc) or, you may be referred to an endocrinologist by your regular doctor for perhaps follow-up on certain blood test numbers. I was referred to Dr. Westrick by my regular doctor in early May to have some blood test numbers further evaluated. I was very happy with Dr. Westrick to say the least, and would without a doubt see her again if I need to. Her office was very nice, friendly nursing staff, and she herself was overly nice, friendly, and PUNCTUAL. I didn't feel rushed out of the office with Dr. Westrick, and we even talked about other issues I may be having that while they do not directly relate to endocrinology, she was able to give some useful advice and point me some other directions. I did have some blood work ordered by Dr. Westrick which showed a very low Vitamin D number - which in some cases can be a big health concern even though it may not relate specifically to the issues I was sent to her for. She put me on a very high dose of Vitamin D for 3 months and then suggested a follow-up blood test. One final thing I liked about the office is that her nursing staff called me literally the NEXT DAY with my blood test results, and the nurse was very friendly and overly caring. We all know some doctors' offices are either so busy or so "lax" that you often have to pull teeth to either get your results, or, evaluations of your blood tests or other test results which can be very frustrating and even nerve racking. I would highly recommend Dr. Westrick as she and her staff were wonderful. If you may be seeing a current endocrinologist for your needs and may be on the fence with that doctor - or - are perhaps looking for a second opinion - please see Dr. Westrick.

This place is the worst, should be shut down. Ripping off the public by taking money only to tell…read moreyou to go see a specialist. What is the point of urgent care if they cant treat you. At the very least why don't you tell people that the 3 minute visit with the Dr. is free. Ripoff

Thank you, Nurse Michelle and Doctor Shah. Nurse Michele answered my questions about my blood…read morepressure and shared with me her background in nursing. Dr. Shah sorted through my nervous ramblings and with his questions, diagnosed my issues and explained to me my TMJ pain dysfunction syndrome and acute sinusitis and prescribed medications.

I have been a patient of Dr. Chen's for years for neck pain and spasticity. Dr. Chen cares and has…read moreunquestionably helped me with my pain. He spends plenty of time with you, and involves you in decisions about your care. He remembers things like whether you're sensitive to drugs, when other doctors have dismissed side effects that I've experienced. He has occasionally stepped in to help me with migraine meds when my neurologist was MIA. I have recommended him to multiple people. The billing practice here is to contact you shortly before an appointment and tell you that there's a balance due, and you need to pay it before your appointment. It was enforced in an overzealous way that was difficult to not take personally. My husband spoke to the doctor about a year ago and came to an agreement that billing inquiries would be directed to my husband rather than to me. I was recently contacted about a balance and I gave them my husband's contact information. They refused to contact him and called and emailed me again until we spoke with the doctor. I am giving a five star rating because Dr. Chen apologized and asked that we forward the offending emails to him. He assured us that he would speak to the appropriate people and take care of the problem. The billing manager has also apologized and agreed to not to contact me. I am hoping that we can put this behind us and focus on my care.

I am do not know why others have had bad experiences with Dr. Chen, I've always found him to be…read morehighly skilled and professional at all times. He saved my life and I do mean that quite literally, I was on the brink of taking my own life because I couldn't live with the pain anymore. He suggested an Intrathecal Pain Pump, to which I agreed to do, he did the surgery and implanted it perfectly, I hardly notice the thing ever except for refill days and when I need to give myself a little extra medicine. Thank you Dr. Chen, for your kindness and compassion in treating me.

Not one to normally post reviews on yelp, but wanted to make sure that one went out for Dr. Walker,…read morewho I consider to be a very excellent doctor. I've been seeing her for a year and a half, fir both annual physicals as well as a medical condition that was successfully treated. I consider her to be caring, compassionate, and very knowledgeable. Very happy to have her as my primary care physician, there should be more doctors like her in the world. I'd suggest you take a look at some of the reviews on some other medically oriented sites, and you'll find that she has a very avid following. I'm not surprised, I think she's an excellent physician.

One of the worst doctors I have ever been to in my life. Over prescribed a drug which caused me…read moretremors - wouldn't run lab tests because I felt I had a health problem that I had all the symptoms - problem kept getting worse - went to another doctor - who couldn't believe she wouldn't run simple labs and sure enough - I had the health problem I suspected. Horrible listener - all about her - because- she's a doctor - big deal- Nurse practioners can do get job with more common sense and compassion.