Great service, unique selections and very knowledgeable staff. Always a pleasure shopping here.read more

Had the exact same experience as CC. Have been a loyal customer for years. Purchased bare root…read morestrawberries in April They arrived dead. (I've ordered enough bare root berries from them to know.) I flagged it right away with customer service and planted them immediately in good soil with work castings and daily water. Nothing came up. They gave me the runaround for weeks and then Karen told me me they wouldn't refund unless I dig up the plants to show them the dead roots. What? The plants never came up, I have no idea where to dig, and they'd be rotted out by now anyway. Karen is a poor representative of the company and this policy makes no sense. I'll now be taking my business elsewhere.

We are new to the area, they were well informed and prevented gardening mistakes. Was given a GC…read moreand the selection of plants to choose from was outstanding.

Large Variety of veggies, friendly staff and nursery is clean & neat. Plants all looked wonderfulread more

Two Hardware Stores, in our area-- And a Few Thoughts:…read more We're fortunate to have two hardware stores in our area -- convenience matters, and I genuinely try to keep my spending local. The staff is consistently helpful and knowledgeable, and that counts for a lot. Supporting local businesses means keeping our neighbors employed, and I don't take that lightly. But let's talk about the elephant in the room: pricing. I've done the comparisons. Many items here run 2x what you'd pay online -- and increasingly, I'm seeing things priced at 3x the online equivalent. I understand local businesses can't always match the big online retailers, but markups at that level make it genuinely hard to justify shopping here regularly, even when I want to. For my fellow seniors: there's a 10% discount available -- but only one day a week. Here's the thing: we're seniors every single day. To their credit, the other hardware store in our area offers no senior discount at all -- so this place is at least a step ahead there. But a modest everyday discount, even at a lower percentage, would go a long way toward building loyalty with a customer base that shops consistently and values local relationships. It would be worth exploring. I'm not here to organize a boycott -- that's not my style. But I will say this: if the pricing gap keeps widening, more and more of us are drifting to online options, not out of preference, but out of necessity. It's worth noting that seniors are a very different customer base than they were 5 or 10 years ago -- nearly everyone I know has learned to shop online, or has someone who does it for them. For those of us on fixed incomes, finding a better price isn't a luxury, it's a necessity. The goodwill is there. The staff is great. Meet us halfway on the value, and this place could really thrive.

This place is incredible! Everyone is so helpful and knowledgeable. I'm stunned by the bad ratings…read more It's nice and clean and they have just about everything you'd need. Large variety. They have awesome sales and everything is reasonably priced.

This location is NOT closed. Don't know why anyone is reporting this. Please fix the YELP notice…read moreto correct this. I stopped by last week, for the second time and received the same, excellent, cheerful, and knowledgeable service as I did the first time. Kurt's Garden has an excellent variety of trees and bushes. I showed up with lots of pics/ideas of what I was looking for. Since I knew I was going to have a lot of questions i.e. I needed some handholding, I tried to make sure I arrived at a time with less traffic. I found their prices to be commensurate with what I was seeing online and I'd much prefer to support a local business, so I will be back! I haven't made a purchase yet, but only because I'm worried about planting right now, with this horrible heat wave.

I really wanted to go local and hire this place to do a few acres of landscaping after a friend who…read moreworked there was telling me regularly how well they care for their plants. I figured I would try them out and purchased about 10 plants for around $500. All of the plants did pretty well considering the heat wave we were experiencing when I purchased them. Within a week the most expensive tree, a conifer, I purchased for about $150 started to show signs of disease and began wilting heavily. I contacted them for support and they recommended a fertilizer which I tried with no success. After I followed up with them for more support, sent pictures, explained that the other 8 plants I purchased were doing fine they recommended I continue to water it. Three days later the tree was wilting very badly so I called again. Several days after I contacted them for the second time someone responded telling me it looked like heat stress and that the tree should recover. It didn't. I messaged again to ask if I could exchange the tree or receive some sort of credit given how all other plants I purchased where surviving and this one tree (the most expensive) began to die with in less than a week of bringing it home. The person told me they would ask Kurt and would get back to me. That was over a month ago and I haven't received any reply. In many way I'm very grateful I did a small test run with this business before committing to a much larger project. Never-the-less I am deeply disappointed in the service and complete lack of care for my situation. I understand that plants are living and results of their continued health becomes uncertain when they are moved off-site. I wouldn't have been too upset if anyone had just communicated with me about their policies, or provided even a small discount on future purchases as a means of acknowledging the unfavorable results or to demonstrate that customer service had any priority to them. Unfortunately none of that happened. I wish I could feel good about supporting a smaller local business but in stark contrast to Kurt's garden the surrounding local hardware stores had pricing that was a bit lower and their service was 1000% better. They were available to answer questions the same day or within 24 hrs. and actually wanted to make sure all the plants I purchased from them survived a week or two after I purchased them. Given the experience between buying from a smaller local business which offers higher pricing and smaller selection and seems like they couldn't care less about the interactions their customers have or the survival of the plants they raise with so much extra care and attention it justifies the higher the price point, and a box store which has lower pricing, responds to customers concerns and actually reconciles errors, I'm going to be choosing the local big box store for my larger project. Really disappointed in my experience here.

Made an online order, waited over a week for shipping, finally called about order and Mark…read moreresponded with hanging up on me. I said nothing rude I only asked about my order and why it hadn't shipped. Not the way to treat a customer Mark

can't believe this place! there is no mention of no no returns on consignment items. I was not even…read moreinformed that I was buying a consignment item, nor was I informed that there was no returns on consignment items, there is no sign, if so it wasn't visible. I bought a drone it was brand new, I assumed it was owned by the store, because it was brand new. knowhere on the merchandise does it stay that it's consignment, I literally did not use it, fly it, or anything and it was 2 Days later and all he (the owner) is so no returns on consignment items and just went about his business like nothing happened. I am homeless and live in my truck. It just so happens that my transmission goes out the next day that I purchased the items, there was no remorse, sympathy, or any type of companion.

I was made to feel like a criminal by the manager during today's visit. After purchasing my item,…read morethis older Caucasian woman dressed in a blue top (who I was later told was the manager) approached me in the parking lot and curtly demanded to see my receipt. I produced it and she compared the price on my item with the receipt, presumably to ensure I bought it (and didn't steal it or swapped tags with another item?). Then she handed it back to me without a word and started to walk back into the store. Nothing along the lines of "thank you, have a nice day" or any courtesy for patronizing their business. As she entered the door to the Restore, she swung back around and snapped at me about my car being parked in the handicap spot if I'm not disabled. I personally am not, but my mother-in-law is, and my mother-in-law was still checking out her items, and we had the disabled placard hung up in the car. Again, not a single word after this. She did tell me my trunk wasn't closed fully though, so I appreciated that. I guess she had to have the last word? I was made to feel like a criminal. I went to the counter where my mother-in-law was checking out and told her how the manager just rudely spoke to and treated me. The staff at the counter apologized and I replied it's not their fault. It's obvious to me the manager hates her job, so for the sake of ensuring continued business by well-meaning customers, she should either show some respect or let someone who can smile take her job.

One star for Julie's attitude. 5 starts for the LOADING crew!…read more Who knew that at a store such a the habitat restore you have to make sure to use perfect vocabulary with their highly educated staff. Julie was so incredibly UNHELPFUL when I came in today to pick up my items we purchased on Tuesday. She can't seem to find the correlation between the words pickup and loading and was so condescending when I had to spell out for her I was here to pick up my items. When she finally was able to compute that, everything went fairly smoothly until some moron blocked the parking lot with their trailer and then she came out and asked me if I was carrying my furniture I bought to my car...lol I would pay someone to do that for me Julie, if that was the case. Regardless of my awful experience with her, and her disgusting attitude, we got our items we paid for and are happy. Hopefully Julie sees happier days soon.

Deena is amazing. She is a great communicator and has a farm full of the most unique and beautiful…read moreflowers, great for any of your floral needs. We bought buckets of blue and white flowers with various green fillers. The drive to the farm was picturesque and part of memorable experience. Deena had everything waiting for us when we arrived. The flowers were so fresh. Not one of the centerpieces we created wilted in a four-day wedding trip. The centerpieces were the highlight of the wedding and we'll never forget the experience. I even recently purchased seeds for two of our favorite flower varieties. Hoping to grow them in the yard. Thank you, Deena, for your help and service!

On a lark I thought I would try to grow the flowers for our daughter's wedding with no experience…read moreas a gardener. :-O That said, I didn't want all of the responsibility, so we hired Sweet Roots Farm for the bouquets, sweetheart table, boutonnières, and corsages. As the months went on, I got nervous because the weather was cooler than normal, and the flowers were growing slowly. So I added 400 stems of bulk flowers to my order for insurance. Deena was awesome. She was super willing with great information. I LOVE her event software that tracts your proposal, order, payments, etc. We were always in the know. As the wedding got closer, she kept in close contact, making sure we were all on the same page. We had the bulk flowers delivered the day before so that we could prepare the table arrangements. We picked up the other arrangements the day of the wedding to make sure they were super fresh. In the meantime, my flowers kicked in and were amazing. It was a wildflower-themed wedding. We kept our flowers in pots, and didn't have to worry about them wilting, etc., while we kept Sweet Roots Farm flowers cool to bring out at the last minute. The flowers stole the show. It was a huge success. The house was not landscaped. There was a lot of brown.....until all of the flowers showed up. It was beautiful! The bouquets, boutonnieres, and other arrangements were perfect! Thank you Deena for a beautiful display!!!

This shop is adorable! I'm not big on touristy shops in general, but I did promise my daughter I'd…read morefind her a postcard, and this store had postcards that best reflected the location I've been in thus far. Not to mention, I found two more fun magnets for my travel collection. There's nothing to say this store is one of a kind, but I do appreciate that it's a small local business. I only saw a store associate at checkout, and she was pretty friendly. The prices were also reasonable, so I left feeling satisfied overall with my visit.

We have visited this store many times and often had excellent experience. Today, we visited this…read morestore with my daughter. After just purchasing some items from the store, my daughter wanted to look at the Mickey and Minnie Christmas houses. I am pregnant and currently can't hold my daughter for long periods of time- she carefully was looking at the houses but got excited and her finger bumped a shelf while trying to show me something. An item fell off the shelf and broke. My daughter immediately started crying because she was being so careful and felt bad it broke. While I was trying to reassure her, a sales gal came over and started telling me that she broke part of a set and was very frustrated. I offered to pay for the piece but she continued to be incredibly rude, all while my daughter was crying because it was an accident. I understand pieces in the store can be pricey, but after offering to pay for the broken item, I would've expected a significant change in attitude. This is a store with great items, but I won't be shopping there again.