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    Foxfire Salon & Spa

    3.7 (92 reviews)
    ModerateDay Spas
    Open 10:00 am - 8:00 pm

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    Save time and just look at the photo of my $85 cut for a laugh/visual summary. (Note: I always ask to be able to part in both the middle and side) Context: I came in to trim my hair back to a long bob, and left with a choppy, uneven, karen-y mess several inches too short. I even had photos of myself with the exact haircut from 5 months before, cut at this same salon. When I said it didn't look like the photos, the stylist said it was due to the volume of my hair and insisted layers would help. When it still didn't look like the photos, she said it was because of the way she styled it but assured me it would look normal after I washed it. The real reason it didn't look right was because she'd cut it far too short and didn't check in a single time about the length. After I left I realized she never showed me the back in the mirror. The end result was an unfortunate mix of coconut head and Karen. I went back to have a separate stylist salvage it and she found that the stylist had put in several "shattered" layers (read sloppy and choppy), left me with uneven and ridiculous bangs, a noticeably longer back (read: mullet), and longer hair on the left side. It wasn't just a distinctly different haircut than what I had asked for, it was a bad version of that haircut. While I appreciated them fitting me in for a quick fix and the professionalism and kindness of the second stylist, there was very little fix to be had given how short and layered it was. To top it off, the salon manager didn't offer a refund for the original $85 haircut. -5/10. I've been to this salon multiple times before with only positive experiences so I'm not sure how it went so sideways.

    Uneven haircut.
    Lexus F.

    I never leave reviews but I just wanted to say I paid $70 for a haircut and somehow I ended up with this? I didn't notice how uneven it was until a month later as I am a busy mom to a newborn baby. I am confused on how it was okay to let me leave with an uneven haircut. I am really upset because I rarely go out to get a haircut.

    A amazing balayage done by Kayleen!

    Spending a Saturday doing self care is a necessity at every few months as a mom. And I am so glad I found this Aveda Salon and Kayleen. I am still fairly new to the area moving from Southern California here and was a little apprehensive, finding a new person who I can count on to do my hair. I booked my appointment last week and they were able to get me in first thing this Saturday. I sat down with Kayleen and went over what I was looking to do and she knew exactly what I was talking about. The end product was amazing and brought me to tears because of how well she executed what I was looking to have done. I will definitely be making this my new go and and Kayleen as my stylist for my time here in Washington.

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    10 years ago

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    26 days ago

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    10 months ago

    Great place to get a very quality shampoo and haircut ! They have turned my mess of a hair into something beautiful more then once!

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    Always the best coming here. Love seeing Robin she is the best and provides great quality work, with excellent customer experience.

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    Page 1 of 3

    Ask the Community - Foxfire Salon & Spa

    Review Highlights - Foxfire Salon & Spa

    I have been seeing Sarah here in the Proctor district for the last two years and I seriously love this girl !

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    My husband and I had our first couples massage at Blue Moon Massage & Wellness Spa, and it was…read moreamazing! Julie greeted us with a smile and checked us in. She orientated us to the space and offered us beverages. The waiting area was intimate and welcoming. Amanda & Kimberly came out to greet us shortly after we arrived. They were both affable & personable. Once they assisted us to the space we briefly went over massage type & pressure preference. We enjoyed the intimate space and lighting. We were able to enjoy some much needed time just being present with each other as we sipped Prosecco during our foot soak. The local toffee we had were divine! The robes they provide are comfortable & great quality. I enjoyed my massage with Amanda. She had a great balance of fluid movement with firm pressure. We both thought the temperature of the table was just right & relaxing. I definitely felt myself falling asleep. My husband fell asleep. My husband enjoyed his massage with Kimberly. He said that she is skilled & worked out knots he didn't realize he had. He appreciated the amount of firm pressure she applied. He said he felt like he could do gymnastics afterwards & was pleased that he could feel the difference hours later. Our entire experience was rejuvenating. We're booked for July & looking forward to returning. Mahalo nui loa!

    Cristie gave a fantastic, personalized massage. Her skilled hands worked out every knot, and she…read morewas great at checking in to make sure the pressure was just right. I left feeling loose, relaxed, and with a significantly improved mood. A great blend of relaxation and targeted therapy.

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    Willow Salon and Spa

    Willow Salon and Spa

    4.4(272 reviews)
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    I have been going to Ciri for years and followed her to Willow Salon because when you find a…read morestylist this good, you don't let them go! The first time I sat in her chair she was faced with a major hair disaster and she just intuitively knew exactly what to do -- no lengthy consultation, no hesitation, just pure skill and instinct. She completely turned it around. Beyond her talent, Ciri is simply one of the best people to spend time with, especially during a color appointment. She's warm, friendly, and genuinely fun to talk to, which makes the whole experience something I actually look forward to rather than just another errand. If you're looking for a stylist who truly listens, has an incredible eye, and makes you feel completely at ease, Ciri is your person. She's an absolute gem!

    Trena Ansari at Willow Salon burned my scalp, gave me neon orange hair, and cut my hair extremely…read morechoppy and unevenly (three inches shorter from the right side to left, with one chunk 7-8 inches too short it's at ear level). She was also 45 minutes late to our appointment, texting me that she was late just a few minutes before, while I was already parking. When I told her and the salon owner, Jolene Dittmar, that my scalp was burned, neither took responsibility. Trena want to do yet another correction, which of course I refused. I wasn't going to let her hurt me again. Jolene three weeks later after much back and forth, said she would refund my $200. She did not. She also complained to me that Trena was hard to talk to due to her personality, so she couldn't address it with Trena. My scalp burned for four days, I had sores all over it for three weeks, and it finally is mostly healed now four weeks later. I've never written a bad review of a salon, and certainly never complained. I'm 59 years old, a retired school teacher, I have colored my hair all my adult life, and I NEVER had a scalp problem before. I am reporting to the Cosmetology board and to the state Consumer protection department. Here's exactly what happened: * I booked a full cut, color, and style appointment for warm dark blonde - auburn color. My wavy hair was just longer than my shoulders. I did not have bangs or layers. The color was a light ash blond. We had a text consultation in advance. * Trena changed the appointment time at the last minute, when I was finding parking for the appointment. * Made me wait even longer while she took a consult (non paying!) client. In all, she was about 45 minutes late starting my appointment. She then seemed to have forgetten everything about our text consultation. * Trena left the salon for over 30 minutes while the chemicals were processing, instead of staying and checking on it. * Trena overprocessed the coloring because she was not in the salon, and it was bright orange--the color I said multiple times I wanted to avoid at all costs. I wanted a warm dark blond / brown. It's not auburn or copper or caramel. Day glow orange. Trena reacted very nervously and said we could correct it with a second darker color. * Trena tried to tell me I didn't need a cut, but then said she'd trim following the preexisting lines. She then fushed the cut (spent literally two to three minutes on it) and chopped several very short chunks totally unevenly. The right side ended up with chunks 3-4 inches shorter. One area has a chunk that is 6-8 inches shorter (at my ear level). * Trena then told me to style it myself at the end (!). She seems to be rushing me out. (She probably was.) I ended up leaving with my hair still wet, after sitting (mostly alone) in the salon for three hours. * Did not wash out the dye completely. It was 45 minutes while I drove home, plus 15 minutes in the salon. My scalp was burning. * I washed out dye when I got home. It was absolutely dye, not just normal washout from the hair. I scraped dye off my scalp. * My scalp developed a dozen or more sores from the chemical burn. These did not heal until three weeks later. I only used shampoo twice in that time. I did apply Cera Vie every other day to the scalp (dermatologist recommended). Also, the salon is not spa like at all. Normally, I don't care what a place looks like, but their website very much misrepresents the place. Not only do they NOT STAND BEHIND their work, it is an sparse, uncomfortable environment. I'm 5'4" and if you are shorter, your head won't reach the sinks. Jolene later said they adjust, Trena said they did not adjust, but either way, no one bothered to adjust for me and they were both there during my fiasco. I will try to add a few photos. Price $200+ Stylist Trena Hair Master or Hair Wizard Ansari Yelp is not letting me add photos, but I will do so. I am sure they will write a review using character assassination. Trena basically told me I was lying, Jolene told me she'd refund my $200 and did not, and tried to claim it was an allergic reaction even though I've dyed my hair 40 years without ever having a reaction. They refused to take any responsibility. Not even an apology, though there was a check in by Jolene three weeks later. Note, I am a normal 59 year old, who has never written a review like this, a retired teacher, and I only want to keep others from being hurt. It's now four weeks later, and I still have three sores but mostly healed.

    Photos
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    Willow Salon and Spa - First appointment with Bridget. Trying to begin fixing a not so great hair experience I had with a prior stylist.

    First appointment with Bridget. Trying to begin fixing a not so great hair experience I had with a prior stylist.

    Willow Salon and Spa - First session with Trena. Full balayage, toner, trim.

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    First session with Trena. Full balayage, toner, trim.

    Foxfire Salon & Spa - spas - Updated June 2026

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