I've been a big Aveda fan for decades. I went in for a simple haircut last week, and the next day I noticed one side was almost two inches longer than the other, and it's noticeable. My hair looks like I took scissors and went in my bathroom and cut my hair while drinking wine. So I won't be back. This is the third time I've been to an Aveda where my hair did not look good. It wasn't the usual Aveda experience either. The person was very kind, but none of that matters when you walk out knowing your hair looks worse than before you came in. I'm going back to the person who usually cuts my hair tomorrow to have it fixed. I had given Aveda another chance, but I think they've lost my business. read more

Great place to get a very quality shampoo and haircut ! They have turned my mess of a hair into something beautiful more then once!

Asked for layers, got a mullet. My long hair is ruined. Had blonde, asked for a subtle toner, now I have muddy brown hair. Hair by Jen. Janyl read more

I made an appointment and had my hair cut. It's already short so it's not like they had to do a lot to it. I was charged $ 80 dollars with tip $ 90 bucks. She did a great job, but the price is extremely high for someone living on SS. Because she did a great job, I did go back to her 7 weeks later. Not only did she do a horrible job, when I went up to pay, her price went up $10. So now I paid $ 90 dollars with a $10 tip making it a $ 100 dollar haircut. They never informed me of the price increase when I called to make the appointment either. She cut my hair very boxy. I'm literally in that chair for 45 minutes or less from start to finish. All they do is cut my sides short over my ears, shave my neck, cut about an inch off the top and trim my bangs. I will never go there again. They don't even do senior discount. I went to JC Penny's salon today, the gal did a great job, charged me $40 bucks and with a $10 tip, I'm at $50 dollars. Half of what Foxfire was. Ridiculous prices there. read more

Save time and just look at the photo of my $85 cut for a laugh/visual summary. (Note: I always ask to be able to part in both the middle and side) Context: I came in to trim my hair back to a long bob, and left with a choppy, uneven, karen-y mess several inches too short. I even had photos of myself with the exact haircut from 5 months before, cut at this same salon. When I said it didn't look like the photos, the stylist said it was due to the volume of my hair and insisted layers would help. When it still didn't look like the photos, she said it was because of the way she styled it but assured me it would look normal after I washed it. The real reason it didn't look right was because she'd cut it far too short and didn't check in a single time about the length. After I left I realized she never showed me the back in the mirror. The end result was an unfortunate mix of coconut head and Karen. I went back to have a separate stylist salvage it and she found that the stylist had put in several "shattered" layers (read sloppy and choppy), left me with uneven and ridiculous bangs, a noticeably longer back (read: mullet), and longer hair on the left side. It wasn't just a distinctly different haircut than what I had asked for, it was a bad version of that haircut. While I appreciated them fitting me in for a quick fix and the professionalism and kindness of the second stylist, there was very little fix to be had given how short and layered it was. To top it off, the salon manager didn't offer a refund for the original $85 haircut. -5/10. I've been to this salon multiple times before with only positive experiences so I'm not sure how it went so sideways. read more

Foxfire Salon & Spa - Day Spas Near Me - Tacoma, Washington

This salon is just a few blocks from my house- hoped it would be my new go-to salon when I moved from Tacoma. Instead, I'll never go here again. My haircut was meh- didn't look great, didn't grow out well. More importantly, the stylist was super unfriendly, bored, impatient. Seemed in a hurry to fet it done. And the front desk staff are universally unfriendly- they give you such an appraising look when you come in and act like you've pulled them away from something more important. I love getting me hair cut- it should feel fun and pampering- clients should walk out feeling beautiful. You will not get that experience here. read more

I went in for a bang trim. Sara was my stylist that day. I went home crying. She made my bangs lopsided and it looks like she tried to give them LAYERS!! Great atmosphere! I Do not recommend Sara for cuts. Enless you want to be her practice dummy. Don't get your bangs cut by her. read more

I wish I would have read these reviews before trusting the Aveda brand. This salon is not Aveda level quality. Had an awful experience here that was similar to many of the other reviews. In a nutshell, the stylist ended up doing the exact opposite of what we discussed, told me afterwards that I should have booked for another service & the manager poor resolution skills in customer service! I wanted bright chunky highlights, that were off the scalp and mainly around the face. She ended up giving me baby lights, to the scalp and way too many. I explained that this wasn't what we talked about and her response was that she gave me what I was booked for and I should have requested a baylage. Not sure what the phone person booked me for but why would she not utilize the client discussion to determine her approach and set expectations or rebook if needed? Holding the booking status in a higher priority than that of the client discussion is ridiculous. Additionally, she once told me I had 8 minutes left to develop and then disappeared for at least another 20 minutes. Ive never had the amount of breakage that I experienced with this stylist. Then. It. Just. Got. Worse. Like others have said, the manager here, Karen, has poor customer service and escalates problems rather than resolving them. Took her 2 weeks to get back to me and then she asked me to come in so she could see the results. My hair has since been corrected, nothing she could do, said she'd "look into it, see how much I paid, and call me back." Why does the amount I paid matter & I know a brush off, when I hear one. I pressed her more and she ended up hanging up on me. Aveda is the gold standard from where I come from, the owner of multiple salons has the top stylist and would never allow a customer to walk out without getting the service and quality they deserve. Ill be taking the advice of a prior post and reaching out to the corporate office in MN. This salon doesn't reflect the Aveda brand! read more

I never leave reviews but I just wanted to say I paid $70 for a haircut and somehow I ended up with this? I didn't notice how uneven it was until a month later as I am a busy mom to a newborn baby. I am confused on how it was okay to let me leave with an uneven haircut. I am really upset because I rarely go out to get a haircut. read more

Foxfire Salon & Spa - Uneven haircut. - Day Spas Near Me - Tacoma, Washington

I got charged for a full color and balayage, when I only got a full foil. It's not what I wanted, I do like it though. I do want to keep it. However I paid $340 for a service I wanted and did not get. They will not refund me, giving me the runaround, I'll be speaking to a manager tomorrow however when I pay this much I should not have to deal with this much bullshit. DO NOT RECOMMEND. Also on another note what the fuck is $70 for a haircut and since when do they charge you separately for toning when you're paying for a service that requires bleaching. That's some bullshit what are they going to do let you leave your grassy hair read more

Spending a Saturday doing self care is a necessity at every few months as a mom. And I am so glad I found this Aveda Salon and Kayleen. I am still fairly new to the area moving from Southern California here and was a little apprehensive, finding a new person who I can count on to do my hair. I booked my appointment last week and they were able to get me in first thing this Saturday. I sat down with Kayleen and went over what I was looking to do and she knew exactly what I was talking about. The end product was amazing and brought me to tears because of how well she executed what I was looking to have done. I will definitely be making this my new go and and Kayleen as my stylist for my time here in Washington. read more

Foxfire Salon & Spa - A amazing balayage done by Kayleen! - Day Spas Near Me - Tacoma, Washington

Beautiful salon with a relaxed atmosphere. I've been having my hair done by Eleven for several years, and i always leave feeling beautiful and may hair looks great for months read more

I really like this Salon & Spa! Very professional, friendly service. I really love how welcomed it made me feel. It's hard to find a new stylist you trust, but I got lucky - Sarah is literally the best! Thank you! read more

Foxfire Salon & Spa - Day Spas Near Me - Tacoma, Washington

I loved my haircut and my stylist! The stylist's name is Mykala (not sure if the spelling). She checked out every detail of what I was looking for. She was so friendly and warm! My cut is exactly right! Thank you Mykala!! read more

I love this salon!, Mikayla is the best!! Everything she does looks great! Totally up to date with styles and will make you look and feel great! I go in every 8 weeks to see her. read more

I have been seeing Sarah here in the Proctor district for the last two years and I seriously love this girl ! I always leave there feeling my best, she really knows how to style me! I've seen her for cuts, colors (balayage and foils) and even brought my daughter to see her. She is always booked up and busy but always manages to get me in seeing as how I NEVER book ahead. I can honestly say I only go to Foxfire for Sarah. I had been there before and not had great experiences but i accompanied my friend on her first visit seeing Sarah and her energy and talent was so good that I had to have her do my hair too! The services are not cheap but you get what you pay for and it's really worth it! I always look forward to my next appointment to see her! read more

Always the best coming here. Love seeing Robin she is the best and provides great quality work, with excellent customer experience.

Sara, at the Fircrest Salon, is an expert at styling. I often bring-in hair color and styling idea-photos and she always listens and comes up with a great plan. Shane, will greet you with a smile and offer you tea or water. There is an array of Aveda products from which to choose. Aveda sells "not tested on animals/animal cruelty-free," professional hair supplies. The Fircrest salon has an airy feel to it. The Proctor salon has a warm feel to it. The staff is happy and helpful at both salons. I give Foxfire Salon (s) five stars. read more

I do not recommend this salon what so ever. I brought my girlfriend here to get her hair cut and help her feel better cause she's been having a rough week. She was really excited and had a specific style she was looking for (one that's very popular and should be relatively easy to achieve for a professional). I paid over $100 for her hair to look nothing at all like the style she asked for. Her hair was way shorter than she asked and it seems like the stylist did not refer to the pictures she showed her at all. After the awful week she had just encountered this really was the straw that broke the camels back- she cried to me for hours as I desperately tried to reassure her. I am now going to go somewhere else and ask if they can possible fix it and give her the style she wants at a reasonable price. Overall bad experience from what seemed like such a nice salon. read more

I saw Ivan yesterday and I hate my haircut. I cut off ALL of my hair and had a picture to show what I wanted. He clearly paid little attention to this. He also cut off 2 more inches than what I asked for. My hair looks nothing like the picture I showed him and it's a lot shorter than what I asked for. It's important to LISTEN TO YOUR CLIENT. also you should make extra sure that the length is where it should be by continuing to check in with the client. I didn't want to micro manage the haircut and now my hair is 2 inches shorter and looks like crap so I wish that I would have. I was really clear on what I wanted. Also there is a chunk of hair that I had to cut because it was forgotten or something. read more

Just had great color from Amy. AMAZING!!! She was friendly and easy going of course but has GREAT skill. I couldn't have asked for anything better. I have frizzy gray hair and walked out there with really natural auburn. Feel like she took ten years off me. Can't stress how skillful and thorough Amy is. I will come back. read more

First time at Foxfire today. Beautiful salon. My appointment was right on time. Aubrey was excellent with my haircut. It was fun. They carry a full line of Aveda products. I also bought some beautiful cosmetics. I'm going back for a foil. Very happy with this salon and Aubrey. read more

This was the first haircut I've had in a long time where the stylist really didn't listen. I told her I wanted to get rid of all the damaged hair because I was growing it out, and she said I could "just use product" to fix it. I pointed out the very dry kinks in the back of my otherwise relatively straight hair, and she even said that "it was breaking." Next, spend about 30 minutes not facing the mirror while she cuts my hair, leaving it longer than I thought I showed her, but I didn't say anything because, after all, I want to grow it out. She then blow dried it to curl the ends under, making it impossible to see if it was cut evenly. Once that was over, she did not offer me a mirror or show me the back of my head. I got about 8 seconds to check it out, and the style was "meh," so I just wanted to get the hell out of there. $55 later, there is still about 2 inches of dried out, damaged hair on the ends, and it is pretty heavy on one side. Pretty much it still looks like I really need a haircut. read more

I've been going to foxfire for about two years now and I have never had a bad experience! I go to sarah every single time. She is polite, so sweet and gives me exactly what I want every time. She gives great advice and always asks questions to make sure she understands what I'm looking for. Over all, I would say most, if not all of the people who work here are courteous and helpful. 10/10 recommended! read more

Foxfire Salon & Spa - SARAH - Day Spas Near Me - Tacoma, Washington

I have been going to Hannah at Foxfire on Proctor for about a year...I love how she hi/lo lites and cuts my hair. She always asks what I want, offers creative ideas, listens and makes it happen! I also appreciate Shane's customer service too! read more

Spent a small fortune to have my hair look like a bad cartoon character. Stylist wasn't even concerned with how dramatically different my color came or or the concerns I brought up. read more

I had a bit of a time getting my hair the way that I like it at the fircrest location (6+hours on my hair made me a bit Leary), so I decided to try another stylist at the proctor location, and I am so glad I did! Sometimes we need to explore our options before we just go to any one person. Cassandra was very understanding of this and I felt confident that she knew what she was doing. She did a wonderful job, and I felt the way I did at the previous salon I went to in California. My stylist there had been my hairdresser for 5+years. I moved here 9 months ago, and I have finally found my hairdresser! I would most likely befriend someone as awesome as Cassandra if I had met her on the street. She was so professional and didn't push me to do anything I didn't want to. It was a great experience! I'll be back next week for my read more

Foxfire Salon & Spa - Day Spas Near Me - Tacoma, Washington

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Maia has been taking care of the health of my hair for many years. Her professional, cheery greeting has been a lifeline during the last year. I have fine, thin hair that has been a challenge to have an up to date style. Maia has found a great cut and color to bring life and fun to my hair. I appreciate her wisdom and educated talents, and I trust her! When Maia has been out of town, I have seen Eleven. His enthusiasm, charisma and talent has been greatly appreciated! The salon in general has provided exceptional customer service, always! As for my visits since Covid, the salon is sparkling clean, safe and they go above and beyond taking precautions! Somehow Foxfire has been able to do all this and still make my appointments a pampering experience. Thank you to all at the Fircrest Foxfire! I know it takes a team environment to make this situation a success! read more

I'm returning for the second time to have my hair cut and colored by Sarah. She did an excellent job the first time, and I received so many compliments. read more

I have been going to Brittney for the last two and a half years for my hair. I just went and saw her today and realized I haven't written a review on her yet - she is amazing. My sister also goes to her but she isn't as good at writing reviews so I am doing this for the two of us. We both love coming to see Brittney and getting our hair done here. read more

I was having a stressful day. Went in for my appointment was pleasantly greeted, offered a hot cup of amazing tea, and seated. I believe the person who did my hair is Luna. She took a ton of time to discuss my hair with me & really listened to what I wanted. I came in with kind of a dull lifeless hair cut. My hair didn't look good at all She completely gave my hair a transformation and expertly brought my curls back to life . I'm really pleased. I have a lot of anxiety with someone cutting my hair, and she did a great job. I will definitely keep going back to this salon because I've never left disappointed. I will post a pic when I get a good one. I had someone compliment my hair as soon as I walked out of the salon. read more

Hanna was awesome! She has loads of experience & gave me the best hair cut !!! Like most aveda salons this one smells amazing and is super clean! The receptionist was awesome as well! He offered me a drink as soon as I stepped in the door and was super friendly over the phone! The strangest part is when people walk by the window ... I assume they can't see us but so many people check out their reflections as they walk by, just a tad uncomfortable. Also my hair cut was $68 plus a tip it was a total of $77 I just wish I could get my hair trimmed at half that price ‍ read more

I was supposed to be a new client. I arrived on time, was told the stylist would be with me shortly... and then I sat there for 20 minutes. No one said a word to me or told me that there was a delay. I finally asked and was told it would still be another 10-15 minutes!! So, I left without having my hair done. I scheduled the appointment around work commitments, so it's not as if I had the time to be running 30-40 minutes late. read more

Sarah at the Proctor location has transformed my hair. I was hooked the first time I sat in her chair because she genuinely listened to what I wanted and what I wanted for my future hair goals. She made great recommendations for my damaged hair and now my hair is much more full and in better condition. She is all around a great stylist and always displays professionalism. I have been seeing her for over a year now for color, and I would recommend Sarah to anyone! read more

Don't see Hannah. She's rude, will talk your ear off about the most ignorant things. She fried my hair! I'm going to have to wear hats for months. Don't go to Hanbah read more

Went here because I wanted to buy some Aveda products and see if they had anybody available during the rest of the evening to do a brow tint and/or wax.. The people running the show here struck me as not knowing much if anything about Aveda products. I asked about a product that I came there to purchase which I guess Aveda is currently in the process of reformulating. That's fine, but you'd think the sales girl could offer a replacement product. No juice. Just a "nope, they're reformulating." I asked another sales girl about the hair UV protection products. I had not seen them before and was about to go to Vegas, so I thought they might be a worthy investment. All she did was repeat what was on the sign. At other Aveda places I have been to, the staff has known more than what is on the five word sales sign. The woman that checked me out barely knew how to use her computer and forgot to give me a receipt. I generally found everyone I talked with was lacking in the polite courteous manner. They obviously lack training. read more

I'm a bit torn on this review because I love my stylist (Madeline) but am completely unimpressed with the rest of the service there. The front desk girls always seem a bit uncomfortable, almost pained really. They offer me tea and water upon arrival but the service ends there - little to no eye contact and I've never seen one of them compliment a clients end result. Note to anyone working in a salon: We are going there because we WANT to feel good about ourselves! A simple compliment goes a long way with this. The salon as a whole is a pretty average Aveda salon. You can expect to find a wide range of products and a reasonably comfortable environment. If you do decide to check it out, I highly recommend asking for Madeline. She gives a consistently good cut (and color) and is very friendly in a laid back kind of way. In short, she's good enough to keep me coming back despite the rest. read more

After looking for a new hairdresser for over a year, had an appointment with Caroline at the Proctor location. I can't stand Aveda products, but Foxfire usually hires good hairdressers. I LOVED my haircut - I was amazed at the number of compliments I received as well as how well the cut looked even after a few weeks. Just tried to make another appointment - Caroline is gone. If anyone knows where she went please respond to this post! UPDATE: just found her -- at Union Salon in Tacoma, 712 Opera Alley So excited - no more Aveda products! read more

Highly recommend this salon. I've been going here for years and recommend Brittney. She is amazing! You will not be disappointed! Best salon, best service and beautiful results! read more

Loved my first experience at Foxfire. I went here on a whim after my usual Gene Juarez hairdresser went on medical leave. Kayleen was great. Love my haircut! Will return! read more