Went to Lindsey to get a cut and consultation. She was wonderful and so kind! I'll be going back…read moreagain in April for extensions. The vibe in Flaunt is awesome!!!

Recommend. It was a solid cut, friendly warm stylist, and good price. I am happy to support this…read morecommunity mined business.

She is excellent with the pixie cut. I have not found any hairstylist who does good with the pixie…read morecut . She gave me a pixie cut and loved it . I moved to ohio .

From the owner: I specialize in short hair, pixie cuts. My main goal no matter what your hair texture is to…read moremaintain good health or to restore healthy hair if your hair is currently in a damaged state.

Minya is the best. Offers a great professional cut & blowout at a fraction of the price as…read morecompetitors. Even without the price difference I would still go to her as she's incredibly talented. Highly recommend! Call in advance for appointment as she books up fast.

Everything was just right, the service and the cut. Will be back. I loved how friendly they were…read moreand the vibe. My first time and was very satisfied

Really delightful experience today :))…read more I've been living in a bun since my former stylist moved out of town and I checked S+M on a whim to find that there was a last minute opening with Danika and after seeing her gorgeous shag cuts I took it. Danika was very communicative the entire cut and really delightful to chat with-- she provided me with upkeep instructions throughout and a great product recommendation. Honestly I've never been so happy with my hair and can't imagine going to anyone else while she's around. Oh and S+M has nice ambiance. Every bit of the experience felt premium from the building to the wash sinks. You should get your hair cut here, they're great.

Gwendolyn is amazing - my hair looks great everytime. The salon is gorgeous and is nice to spend…read moretime in.

This is my 2nd visit to Shy Watters-Federal Hill. A posh boutique hair salon. Kind staff, great…read morecustomer service, exceptional leadership from the owner. Absolutely love De'Sheara. Her meticulous braiding style is UNMATCHED! Worth the drive and the money!

I was first introduced to Shy Watters in the summer of 2016. Since then, I have been a long-time…read morerepeat (and happy) client/customer up until recently. This review is in reference to her shockingly poor customer service, not the salon itself or any of the other stylists. Due to COVID-19, appointments could no longer be scheduled using the app, clients were required to e-mail stylists in order to schedule, completely understandable. On August 12, 2020, I had an appointment scheduled for 11:00 am, upon arrival at the salon, there was a notice posted on the door that Shy had a personal emergency and would have to reschedule. I live about 30 minutes away from the salon, and although disappointed that I wouldn't be getting my hair styled that day as expected, I was more concerned that my stylist was ok and in good health. I emailed Shy before driving back home, I said I hoped that everything was ok and to please let me know when I could reschedule. A few days pass, it's now Saturday, August 15, and I haven't received an e-mail response, so I decided to call her other location, Fells Point, because I'm not sure if Shy was still experiencing an emergency and I didn't want to be a bother. I was able to get an appointment with another stylist at the Fells Point location the very next day, perfect! It's Sunday, my service appointment went well, to my surprise Shy called the stylist who serviced me and told her to give me a 40% discount, it wasn't unexpected, but I appreciated her doing that. Later Sunday evening, Shy emailed me and apologized for the cancellation, again appreciated the personalized customer service. We emailed back and forth about my current style and discussed ideas about what I wanted to do next. During the conversation, Shy informed me that she'll be back to work fully starting the first week of September and that online booking would be back up as well. Fast forward to August 21, I happened to be browsing the app and noticed that a few September dates had opened up - one of those dates being the 9th, so I thought maybe she opened her book early, but I wasn't sure so I decided to email her for clarity - I desperately needed an appointment for September 4th as I have an event to attend on the 5th, so I emailed her to see if she had any availability on that day, as since the beginning of the pandemic, this has been our primary source of communication. Her auto-reply says to give her 24 hours for a response, again me not wanting to be a bother, I wanted to give her ample time to respond. On the morning of August 25, I decided to call the Federal Hill location, because I really need to secure an appointment for my upcoming event. A woman answers the phone and I'm greeted with "Shy Watters Hair Studio," I asked "hey, is this Shy," she responds "yes, may I ask who's calling" and in a jokingly manner, I responded "hey, this is Nickole don't mean to stalk you," and then the line immediately disconnects. I'm thinking it must be a mistake, Shy wouldn't hang up on me, what would be the reason? I'm just calling to get clarity on her availability. I called back 45 minutes later just to be sure, and received no answer. And to date, she has not replied to my email from August 21. I'm writing this review as a buyer beware, yes, the salon is great, Shy does do great work, that is not up for debate. However, the way that she handled the situation was poorly done and in bad taste. I have never experienced such terrible customer service. Unfortunately, I will no longer be able to support her salon or brand. Hanging up on customers (unwarranted, might I add) is unacceptable and unprofessional. Treat your clients with more respect.

Wow fantastic experience at Bella! Kristen styled my hair. She was very meticulous in the ways she…read moreevaluated my hair, gave her advice on how to cut, and did extensive layering. Took my opinions and how I felt about my hair into account as well. I have a lot of hair, and she made it feel weightless. She also helped my layers look more natural. Got a wonderful head massage and shampoo too before the cut. Will definitely come back!

I was so nervous to have my hair done because I had not had my hair done in over 2 years. Megan had…read moretalked me through how we were going to do my hair, and the finished result was even better than I had expected! I came out of the salon 10x more confident than when I walked in. I will be coming back here to do my hair from now on! The ladies were so nice, and even offered water and tea.

Have been going to this salon for several years. I have used multiple stylists - all of them are…read moreexcellent. They ask questions and actually listen to your responses. Madison is my fave, she will offer ideas if asked. She is extremely talented in color, highlights, low lights, glosses. She knows just what needs to be done with my hair, color & cut every single time. I feel happy & proud after I leave the salon!

My entire family now has our haircut by Dani at Soiree. Originally it was just my wife. Then my…read morekids. Finally I got on board as well. My original draw to Soiree? I missed the head massage and hot towel treatment I used to get at the Aveda Salon I frequented in Florida. My first salon experiences in this area incorporated lukewarm hair washing water and no head massage. I couldn't do it anymore. Soiree knocks the hair washing service out of the park. They have their own crew completely responsible for washing hair, massaging scalps and providing hot towel treatments. My daughter likes it so much that one time I was having my hair taken care of, she just asked if she could have hers washed. They fit her in right in. You best believe there is no lukewarm water here. My haircuts themselves are also top notch. Dani is really good at her job. Not only with the actual cutting and attention to detail with my hair but also with the conversation. I am always sad when the haircut is over. It all goes too quickly. Scheduling and rescheduling appointments is super easy. They send text reminders so that I am never surprised when it pops up on my calendar. I look forward to my visits to Soiree. I know my family feels the same way.

Outstanding- simply the best!! Wonderful people and service. Always a pleasure to go. Great…read morelocation as well.

Do yourself a favor and book an appointment with Nick Miller. I was scheduled for a blowout this…read moreSaturday with Nick and after seeing the disaster state of my hair color he made time for a partial balayage that came out fabulous! He was attentive, kind and when I was in a huge pinch he was reliable. He did such a wonderful job with the color I'm getting a ton of compliments. I usually pull more of a yellow tone and he was able to pull a cooler blonde effortlessly. This was my first time at this salon and it was very clean. I'll be returning because I'm in love with my color!! Thank you so much Nick!