These past couple months have been hell so of course my car dies, too. Then there's the added…read morestress of how to save money while towing the darn thing, and hoping some dude isn't going to try and rip me off because a) I look younger than I am, b) I'm a female, c) I don't have experience towing my car. Budget came through and assuaged all those fears, though. Super friendly and efficient phone operator - quoted me $50 for the hookup, $4 per mile after that. Said the tow truck would be there in 30 minutes. Sure enough, 30 minutes later, guy pulls up, also super friendly, hooks my VW Golf up in about 60 seconds flat (without making me nervous about scratching, denting, or damaging my car in any way - very smooth maneuverings, he could probably do it with both eyes closed and one hand tied behind his back). I hop in his car - banter a bit - get to my house and he parks it perfectly, with the same amount of ease, gently but swiftly. Awesome. Charges me exactly the distance (2.5 miles) without rounding up. He phones in my credit card. I sign the paper. And am on my merry way. So easy. Towing was almost enjoyable. Not that I would want to have another 'opportunity' to tow my car, but if I have to, I'll be calling Budget again.

Beware of illegal towing by this company! Driver Thomas attempted to illegally impound my vehicle…read morewithout any documented evidence that I was parking illegally. Please see google review for additional information, but I will just say that dispatcher Christine did a great job of being forthcoming about who called to have my car impounded. It was a disgruntled resident who did NOT have prior authorization to call a towing company for cars parked in the carport. She was unable to even provide documentation that she herself was allowed to park in the carport. Driver Thomas was unwilling to allow me to resolve this issue with cash, but he drove off without towing once the cops showed up. He did not speak to a LEO and claimed, "It's Easter and I don't want to deal with this." I will be seeking legal counsel to discussion next steps in this process, as the unlawful towing attempt resulting in my car being scraped. Based on the other reviews, this company has a horrible track record in professionalism, service, and fees associated with their services. Based on my interaction with Driver Thomas in truck #200, I can say that they are WORSE than what the reviews suggest. Please see google review highlighting this incident in greater detail.

Called for road service sitting on the side of the freeway with a flat tire. What a horrible…read moreexperience but Brewer's made my day. They showed up earlier than I was told by the dispatcher and had me back on the road in no time. Thank you guys so much for the great service.

I want to give Brewers a shoutout for their great customer service. The road side service was very…read morefast and helped us actually identify the reason for the car not running. They saved us money and time. I highly recommend Brewer's.

I was stranded with 3 of my kids on a Sunday at 7pm. They arrived quickly and were so helpful. They…read moretook great care of the car and also helped me and my kids get home safely. 100% recommend

From the owner: First Class Towing stands ready 24/7 to assist you with all your towing needs - no matter your…read morelocation- whether it's in your neighborhood, or the middle of the highway. Our professional roadside emergency recovery, towing, and transportation services are unrivaled throughout the State of Michigan. Contact us today for instant service with the utmost efficiency and professionalism. We accept cash and all major credit cards and debit. We also accept quick pay with Zelle. We try to make it as easy as possible to our loving customers.

Disappointed that I was charged to come out , but unable to provide adequate service , called a…read moresecond time same company that finished the job. Was charged again. Rate 3 then 5

Stadium Towing deserves zero stars! They intimidate and prey on students and charge outrageous…read moreamounts. Avoid them if possible. If you are a woman and have to pick up a towed car, don't go alone. 0 stars for Services 0 stars for Quality 0 stars for Value

This is not a legitimate business. They have multiple names, no website, and ONLY accept cash…read more They made somebody I know wait several hours in below freezing weather (his car was impounded by them in front of his eyes, he accidentally parked in a parking spot only for University of Michigan professors that isn't clearly marked, particularly not in the snow), AND lied to him. They REPEATEDLY told him that "a driver will be there in 15 minutes! He waited from 3 PM to 10 PM. When I called the number for them online, the first thing that I asked was who contracts them the most frequently in Ann Arbor. The man said " What?" I said "What businesses or institutions contract you the most frequently in Ann Arbor?" He replied, "MA'am, do you need a tow truck? We're busy and it's cold out" then hung up on me. They literally forced someone to wait outside in the cold for 6 hours, always saying "15 more minutes and a driver will show up!" It's so unprofessional to have multiple names for the same business, NOT have a website, NOT accept credit card payments, lie ("15 more minutes" turns into 6 hours of waiting outside, refuse to answer questions AND rudely bring up the fact that it's cold outside (don't customer service reps sit inside)? This isn't even a business. Y'all need to stop leaving negative reviews and instead contact IRS about the company potentially not paying taxes and potentially committing tax fraud. They don't have customers, leaving a bad review won't help. But contacting an organization to investigate them might put them out out of business if they go to prison for "accidentally" not reporting the entirety of their paid ONLY in cash earnings.

Predatory and Unethical Practices My vehicle was towed right…read morein front of me after being parked for less than 10 minutes. When I immediately spoke to the tow truck driver, he told me he would release my car and not tow it if I paid $200 in cash on the spot. I didn't have cash, so the tow proceeded. I was then informed that getting my car out of the impound would require $400, cash only. I was told the wait would be 3-3 1/2 hours because they were busy. In reality, it took approximately 10 hours to retrieve my car. I waited outside in freezing, snowy conditions for over three hours and repeatedly called the office. I was told a driver would arrive around 7 PM, then repeatedly told "15-20 minutes," until about 10 PM. When the vehicle was finally released, I was again required to pay $400 in cash only, and I was not provided with any receipt. The cash-only demands, lack of receipts, misleading delays, and request for money on the spot to avoid towing raise serious concerns. This was an extremely frustrating and unprofessional experience, and I would not recommend this company.

I found this service by doing a Yelp search…read more I was stranded on a Saturday. My call was answered immediately and the dispatcher sent someone to meet me. I had no idea what was wrong with my car. I explained the issue to the tow driver, who arrived in about an hour's time. He didn't offer any solutions or suggestions, but I was still grateful for his professionalism and timeliness. He also allowed me to ride with him to my home - which was supremely valuable. Perhaps the tow company merely tows and doesn't offer suggestions. Turns out that all I needed was a battery.

Despite my warnings, the operator dragged the front fascia of my Saturn Sky on the driveway. Then…read morehis truck leaked hydraulic oil on my driveway.

Prompt, polite service. They were gentle with my car with loading it on the tow bed. It was also…read morepriced at a reasonable rate.

From the owner: Junk cars w/ title Same day pickup…read moreTop dollar paid You tried the rest Now try the BEST

City of Ann Arbor called them to move a car due to a minor accident. Not helpful at all and went…read moreto get belongings from the insurance lot and they were gone - stolen - by someone in the Triangle lot. Would never call this towing company for anything at all.

This company was dispatched via AAA roadside assistance to tow my car to a nearby shop. It was 9…read moredegrees and post-snow storm. They arrived 11 minutes after I ended my call with AAA. The driver was polite, courteous and efficient: total time spent from call time to dropping my car off at the shop was 35 minutes. I've waited hours for tow trucks in better weather, so I was pleased that this experience was seamless.