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    Mark's Auto Service

    4.6 (22 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 3 months ago

    Services - Mark's Auto Service

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Mark's Auto Service Photos

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    Mark M.

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    Review Highlights - Mark's Auto Service

    Garet, thank you for helping turn my day around!

    Mentioned in 2 reviews

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    Varsity Ford

    Varsity Ford

    3.8
    (202 reviews)

    Great experiences at the service department here thus far! It has been easy to make appointments…read moreover the phone, and the wait times have been very reasonable (1-2 weeks for an oil change). What really impressed me is when they waived the diagnostic fee after concluding the issue with my car was in fact the tires. AND they did not pressure me into getting new tires at that time!

    Purchased a used 2020 Ford Explorer ST from Varsity Ford in Ann Arbor on 3/3/26. Unfortunately, the…read morevehicle had a wind/water leak immediately after leaving the dealership. To their credit, the dealership did attempt multiple repairs and eventually provided a rental during one of the visits, but the process became extremely frustrating. Since purchasing the vehicle, I've had to make repeated trips back to the service department for the same unresolved issues. The Explorer sat for hours during one appointment without being looked at, I went several visits without any loaner assistance, and communication between departments often seemed disconnected. On top of the original leak issue, a leaking rear shock, rear main seal leak, oil plug leak, and a metal-on-metal noise were later discovered. Some staff members, including Lance and Shaun, were helpful and professional when addressing concerns, but overall the experience has been disappointing considering how soon these problems started after purchase. As of my latest visit, the metal hitting noise is still present despite multiple attempted fixes. I understand used vehicles can have issues, but I expected better inspection, communication, and follow-through from a large dealership.

    Convenience Auto Service

    Convenience Auto Service

    4.1
    (83 reviews)

    It took me about a month to write this review because I wanted to make sure there were no issues…read morebefore posting. I cannot say enough good things about Convenience Auto Repair. After having numerous mechanics work on my car and still not fix the problems correctly, I was beginning to lose hope. Then I took my car to Convenience Auto Repair and spoke with Matt and Pat. They listened to my concerns, found the issues, took pictures of the issues and sent them to me before the work was done and they fixed my car properly. I had repairs done in the past, including replacing the slave cylinder clutch hydraulic line and the parking brake cable, but the problems still weren't completely resolved until Convenience Auto Repair worked on my car. Now my car is running like it's brand new! It's such a relief to finally have a car that drives the way it should. Matt and Pat were professional, knowledgeable, and honest throughout the entire process. If you're looking for mechanics who genuinely care about doing the job right the first time, I highly recommend Convenience Auto Repair. Thank you, Matt and Pat, for giving me confidence in my car again! If you want it to sound a little more casual and personal, you could even end it with: "Finding a trustworthy mechanic isn't easy these days, and I'm so thankful I found one. You've definitely earned a customer for life!"

    Now this is what service is all about! These guys are kind, smart, and honest. (And they have a…read morecourtesy shuttle, which we so appreciated.) I recommend them wholeheartedly.

    Mark's Auto Service - autorepair - Updated July 2026

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