The office up and disappeared along with its doctors, practitioners, and receptionists with no…read moreforewarning to its patients. It's taking an extreme amount of effort to recover medical records and personal files from their "old system". It's been 10 months and injury has gotten progressively worse. Choose elsewhere.

Not good. This is a business and they prioritize that over your adequate care. I would go somewhere…read moreelse if you are needing anything beyond a health screen or physical. I don't trust them otherwise! A nurse practitioner (Stephen?) did a "heat test" meaning he used his hands to feel for a heat differential on my low back tissue pain before deeming me releasable from my any further treatment despite my chronic & ongoing pain. OK -- WHAT KIND OF VOODOO CRAP IS THIS. I'm still experiencing pain. Unacceptable and deceptive. One of the receptionist has attitude that needs to be checked. She is hungry for power and will make you weight. The other one (Kristina) is very pleasant and actually does her job. So it goes. I've gotten "Physical Therapy" (PT) here. While the PT was very pleasant, my PT was less active and more passive. It was 30 minutes maximum of getting my injury gently massaged and gossip. This delayed strengthening vital muscles that could actually help in recovery, which is what I did when I switched to another PT provider at a different organization entirely and experienced less pain. I've seen enough here and am very disappointed. If you want adequate and ongoing care, run away from here go elsewhere!!!

We've been working with Kelli from Kidsense, and while our child enjoys the sessions, we expected…read moremore from the therapeutic process and a stronger, more collaborative relationship between the therapist and caregivers. The positives- Kelli is immediately available for afternoon appointments - something that is very rare in pediatric occupational therapy in the Bay Area without a long wait. Our child really enjoys the sessions and loves the gym space. What needed improvement- Communication - Kelli was responsive during onboarding, but communication became inconsistent and at times difficult. Kelli has strict and shifting guidelines about how and when she prefers to be contacted, whether by text or email, and even which days she prefers messages. These evolving expectations have been difficult to navigate and at times felt unnecessarily rigid. Measurable Progress - The therapy felt very general, without clear goals or a structured plan. Kelli discouraged a formal assessment, and her initial screening didn't lead to a defined treatment path. We were hoping for more targeted support and a stronger sense of progress. She also seems to sometimes have trouble recalling past session activities, which raises concerns about tracking and continuity.

We had such a wonderful experience with Kelli at OT KidSense! My 6-year-old son, who has ADHD,…read moreabsolutely loved working with her. Kelli was incredibly warm and personable, and she quickly built a strong connection with him. She helped him learn valuable tools to regulate his emotions in a way that was both fun and effective. Her sessions were filled with engaging toys, swings, and activities that made therapy something he looked forward to every week--he never wanted to leave! We are so grateful for her support and highly recommend Kelli to any family looking for a kind, skilled, and dedicated occupational therapist.

I was sadly unimpressed by Oak Bloom OT. We took my 3yo for an based on a recommendation from…read more school and were able to get an appt the next week with a very new OT (less than a year in practice). She was friendly but when we arrived she immediately said, bye to me and asked me to wait outside. I felt this was very strange and since being at a new OT center, have learned it is not typical to separate a young child (3yo) from their caregiver right from the start. However, I stayed outside and felt my son was safe there. When we met to discuss her findings the meeting was just a disaster. She had nothing prepared, she just read from her clinical notes (which we had already seen), didn't go over the sensory profile results, couldn't give a straight answer on anything we asked, and we ended up having to lead the meeting and set next steps. We changed OTs that afternoon. I understand being new in the health care field, as I have been there myself. But with proper oversight these kind of meetings that completely destroy any trust or confidence that was built can be avoided. A few more practical items: - parking is on the street which is fairly easy in the mornings - the stairwell to get up to the office is very narrow and dark, and my son immediately was like, uh no. - they won't provide any ICD coding (even functional) so you can't submit for insurance reimbursement. Overall it was a waste of money for us, unfortunately. I'm very glad other parents have had so much better experiences for their little ones!

Lee-Anne and are her team are AMAZING! We have been seeing her for OT for our 5 year old for over a…read moreyear and it has helped so much with her emotional regulation and sensory processing issues and overall emotional health. Lee-Anne is warm and understanding and truly loves what she does. If you're struggling with your kid and aren't sure what next steps could be, chat with Lee-Anne and see if OT is a good fit!

The pt was amazing, smart, wonderful, kind and thoughtful but their billing system is awful…read more I have ppo insurance so my visits should have cost $15 co pay. I am a new mom, a working mom and I have 6 month old twins. They told me I had to pay them up front for my daughters $765 even they are an in network provider. I had to call and email them several times over the course of 4 months to work on getting paid back the $690 I overpaid due to them being in network. It's always stressful being a new mom and having all these appointments, their billing system needs to be fixed.

Their voicemail box is full so you can't leave a message and no one answers their phone. Emailed…read moretoo, no response.

I went to Chapparal House after a back surgery and having Guillane Barre syndrome. I couldn't walk…read morewhen I got there. I strongly recommend this place. The nursing staff comes quickly when you call them. They are very attentive. The physical therapists worked very hard with me and after a month I left there walking on my own. The social services there are also very good. The kitchen serves a very varied menu and the food is tasty. There is some amazing artwork on the walls. And there are wonderful grounds and gardens. I heartily give Chapparal House five stars.

I'm living there now and mostly it's fine. Today I knew I was laying on something that gave me…read moreextreme pain . One aide tried to lift me off the folded blanket and it still hurt . He responded to my yelling . And he's a sweetie . That's all I have to say now .

Working with Nobuko has been great! She has been able to pick up on a number of ailments in my body…read moreeven when I didn't tell her. Nobuko is clearly very knowledgeable about the body and honest about any limits with the treatments. I've been feeling better after working with Nobuko for counterstrain after a short time. Apparently, there are very few providers (outside of DO doctors) that do this work. A plus is that she is also a trained OT, so she brings a really unique perspective to her work. Nobuko is a gem and I highly recommend giving her a try if you're experiencing pain!

I was in a car accident 6 years ago, and ended up with a lot of titanium in my arms and legs. My…read moretrauma surgeon gave up on me after two years saying, "I don't know why you're still having pain." And the answer was because I hadn't had this treatment. Nobuko is amazing. It took many sessions because there was a ton of damage all over my body, but eventually I could tell we were working on older damage predating the accident by 30 years. (That was from a karate injury that never healed properly.) She fixed it all. My doctors had nothing for me, and left me trapped in a broken body. She gave me my body back. I will always be grateful for the work she has done. My only issue was that the office in Oakland is not handicapped accessible, I had to climb up and down a fairly long staircase. It meant I had to park close by because I couldn't take my walker with me because there was no place to leave it. That was handled by having morning appointments. If I got there by 10, street parking in front of the building was never a problem. All in all I cannot express how greatly her work has impacted my life. She is gentle, knowledgeable, and incredibly good at what she does. I highly recommend her services!

Our child was a late talker, so we did our research and found East Bay Child Development Center…read more(formerly PLTA). From intake to our final class, the staff made sure that the scheduling process was a breeze, and that visits did not fall short of expectations. They have an excellent staff dedicated to your child's development, and the office is pristine. Not just clean; very well kept. I noticed that there wasn't one tear on a book or broken toys. They put lots of effort into upkeep, knowing well that toys and books can take a beating with younger kids. East Bay Child Development Center has terrific speech therapists and therapists specialized in helping in all other types of child development, including but not limited to physical therapy, etc. We went through 2 different speech therapists and 1 or 2 therapy students which was a little harder for our son to grow accustomed to because it would take him awhile to warm up (which I've learned isn't unusual for any development therapy center), but each therapist tried their absolute best to ensure they were giving him the utmost care and attention.

They failed my son after 3 session. Excuses that he doesn't listen, he runs fast that worried about…read moreyounger children there. That speech is not a good fit for him, that his sister runs around the hallways exploring toys and opened doors of offices, about me get a phone call so they discharged him from services. This is racism and discrimination by the way ladies I want to give you suggestions, your office needs a new administration, organisation and functionality. Everybody there seems to go everywhere, I don't know if these people work here are they clients. The back door to the outside was open, this is called dysfunctional. The office receptionist was like his first day to work, confused and looked around like a lost boy. There four people by office were speaking loud and chatting. They failed my son years ago when he was younger because they said he was not ready for speech when I just changed my insurance to get accepted to come here. Now he's 12 years old saying he's not a good fit. Shame on you to say that to me. You can't discharge him that's illegal. My son is trying with his speech and he has rights in California to receive speech therapy any age. Discrimination by the ability, then age, what's next because his sister running around the office and also I was on the phone? For that lady who spoke with me today over the phone couldn't wait on me. And making me feel like I was being fired from the job, she sounded rude and said my daughter was running around the room and I was speaking loud on the phone so the excuse to fail my son. Then changed her words saying he's not a good fit and he runs fast and wants to push the kids. She needs to find more excuses for her to dismiss him. You don't know how hard and challenging to be a mother of autistic kid. I finally thought I have him his speech going and then you locked me up like shutting my mouth. Go see if your speech therapist is the one who has the problem. She too lazy to give speech therapy or has a lack of skills. This is Shameless and discrimination.

Our son has ADHD, and this program has been a great source of care, emotional skill development,…read moreand self-esteem for him, first as a participant, and now as a volunteer/peer playmate assistant. OKOT combines two things that all kids can benefit from: guidance from trained adults who aren't their parents, and time and activities outside and away from screens. We're so grateful!

I have had a truly horrible experience with Outdoor Kids OT. I was referred to their social…read moreplaygroup by another parent and I signed up for a spot which they had available even a few days after the school year started. They asked for payment to secure my place, they took hundreds of dollars from my credit card and said they placed me in a group but then never told me where that group was. I called 20x and emailed 5 times over a week to find the location and got no response. My husbands convinced they're just scamming us. Which is truly awful for a company that is supposed to help neurodiverse kids. I would not suggest working with them unless you're looking to spend all your time on something.

The therapists and front office staff deserve five stars. Leadership's approach to families does…read morenot. As a parent of twins with developmental disabilities, I understand the importance of attendance. I also understand the reality of managing multiple therapies, medical appointments, school meetings, and life. Over time, repeated conversations about missed appointments, attendance reminders, and signing attendance acknowledgments left me feeling judged instead of supported. The final straw was accidentally leaving one week off a summer scheduling form, which led to another conversation about attendance. It wasn't about that one incident--it was the realization that this philosophy simply doesn't align with how I believe families of children with additional needs should be treated. The clinicians were wonderful, and the front desk staff were always professional and kind. My disappointment lies with leadership and the culture created by these policies. Families seeking pediatric therapy need partnership, empathy, and flexibility. Unfortunately, that wasn't our experience, and we chose to take our children elsewhere.

I have to update my review as things have gone downhill. We had a rough start with Childs Play with…read morefrequent turnover with their SLPs made it difficult to find a good match for my daughter. We finally got a good match and they "switched departments". Then they started saying I had to move my time due to scheduling conflicts even though we had waited 2 years to get the time slot we had. We got moved with a new SLP and I complained that they kept canceling and rescheduling. I can only assume they were double booking so instead of taking accountability for their poor planning, they decided to discontinue services simply because i advocated for my daughter. They dont seem to care about the children, they just want their paycheck

My mother's care here was horrible, concerns about mistreatment , missing belongings, severely…read moreunderstaffed facility. She suffered from numerous bacterial infections sores and complications which only surfaced after being in care.

The staff here is very kind & friendly. The facility is always clean! I love working here!read more