Located in a new development in Chevy Chase with a few street parking right in front of the store…read more(free for 15 mins right in front with QR code or an hour if you park a few stores away near the CVS) or a garage by the Amazon Fresh store. Front desk and waiting area is large and spacious with a clean and simple aesthetic. Feels high-end and luxurious. The treatment rooms are smaller with a more clinical feel. Same as other reviews, they are still figuring things out when I first went. I've done 4/6 sessions purchased spaced a month apart. When I first went, front desk was out and there was nobody to greet me. I completed their documents prior to my appointment, but still have to sign a document every time I check in on their tablet. Everyone has been friendly, but I will say the treatment style has been different each time on the same area. First few times, they went quickly over the small area once. Last time they were more thorough and moved up and down while going across the area - I assume this will give a better result since it's zapping more. So results may vary by technician. They run promos, so ask about them and check Groupon. I got a good deal and I'm seeing results so I do recommend based on the value I got.

I am extremely disappointed with the company's management, customer service, and internal…read morecommunication. It has taken more than two months just to process my refund/service credit, and the issue is still unresolved. Throughout this entire process, I have been the one constantly following up. At no point did anyone proactively contact me with an update. Every time I reached out, I was given a different excuse: there had been a change in management, I was asked to send another email explaining the situation to a manager, or I was promised that the management team would contact me within one business day. None of these promises were ever fulfilled. After more than two months, my issue still has not been resolved. This experience has made me feel that this company cares more about taking customers' money than providing proper customer service or valuing its customers' time and concerns. This has been one of the most frustrating customer service experiences I have ever had. Unfortunately, this will be my first and last time using this company's services. I cannot recommend a business that treats its customers this way.

Had the best experience with Nurse Jolene! She was extremely knowledgeable, friendly, and made sure…read moreI was happy with everything. Also Brianna at the front desk was so pleasant and helpful. Such a great experience overall will definitely be back!

Marcia is great! She knows so much about skin care and always has great advice. I've learned a lot…read morefrom her!

I would drive over an hour each way for an appt. I really loved the results dr green gave. It's…read moreprobably the first office I e been too where there's great staff as well. I like everyone there and that's not easy to it me as I'm very honest and blunt. Sadly I recently moved and find it difficult to get there but I would if I wasn't thousands of miles away!

Possibly the worst experience I've had with a doctor. I went in with a few minor blemishes I wanted…read moreevaluated, but instead of addressing my concerns, he was dismissive and made me feel embarrassed for bringing them up. I appreciate a conservative approach, but I don't appreciate being patronized or made to feel unreasonable. A complete waste of time and money.

Dr West is the best! Never upsells, always honest and provides natural looking results. The staff…read moreis great too

I live in aspen and am happy to have found Dr. West who…read morepractices in Bethesda as well as having an office in Aspen She is without question an amazing dermatologist both in her approach to aesthetics with facial injections and her expertise with the latest laser technology She is a PRO patients leave her office feeling rejuvenated!!!!

I can't suggest Sara,PA enough. She is an fabulously talented injector, who achieves amazing…read moreresults and though she has never had an adverse event, she is completely prepared. I won't see anyone else! Sara also offers micro needling and I noticed improvements in my overall skin appearance and texture after 1 treatment. Her bedside manner is impeccable and makes you feel completely at ease. You definitely won't regret trusting her with all your aesthetic needs!

Incredible service, location, and expertise. Fantastic results and competitive pricing, especially…read moreconsidering the high quality. I feel beautiful - thanks Sam!

Dr. Ginn and her staff listen to their patients. The services I have received are uniquely…read moredesigned, for my specific skin type and concerns. I am extremely pleased with the results.

Simply put, Dr. Ginn is a skin magician. I have been seeing her for over fifteen years (my late…read more20s, all of my 30s, and early 40s) due to bad adult acne and rosacea. Dr. Ginn and everyone else who works with her have always been kind, patient, and thoughtful. I also appreciate how Dr. Ginn grows the careers of those who work with her. This doctor's office is the only one where I feel like everyone remembers who I am (whether I call or come in), which is a testament to Dr. Ginn's leadership and vision for her office. Dr. Ginn listens to her patients well. I was adamant that I didn't want to take oral medication. Later, when I wanted to be off all antibiotics, including topical ones, she found a way to make that work. I am so grateful that I found Dr. Ginn. I have never been one to wear makeup​ and I get many compliments on my complexion. Three important notes: 1) The products are pricey. Two people I know initially recommended Dr. Ginn to me and their skin was radiant. They told me that Dr. Ginn's methods were more expensive than traditional dermatologists. Still, on my initial visit, I had sticker shock. Dr. Ginn recommended a lot of products to me, which she sells. I told her I would think about it and come back to purchase. I looked online and found that the products were similarly priced so I went back to Dr. Ginn and purchased; I haven't questioned her since. The products are expensive but they last a long time. I think about it like I'm investing in my skin's future, especially now that she's moved​ me onto a lot of anti-aging concoctions. 2) If you are coming to Dr. Ginn for skin care, as I do, and have trouble following regimens or want to use all of your own products, then Dr. Ginn probably isn't for you. My full regimen takes about five minutes each morning and night, and it involves 7-10 different products. 3) I have always had to wait about 10 minutes for my appointment even when I arrive a few minutes early. If you are prepared to wait and do not have to be somewhere right after your appointment then you will do well with Dr. Ginn. The upside to the waiting is that I have never felt rushed before, during, or after my appointments. The vibe of the office is very relaxing and serene.

She was on time and explained all of the services she thought would appeal to me The body scan was…read morethroughly done and she explained my questionable molds

Dr Cronin is simply The Best. As an Orthopedic Surgeon, I wouldn't trust anyone to laser near my…read moreeyes. She's wonderful and takes care of my entire family. Thank you, Dr. Cronin!

Please, please, please: If sex has become uncomfortable, explore the use of Mona Lisa Touch…read moreTherapy. I just wish I knew about it sooner. It has literally saved my marriage. I feel like I'm twenty years old again. I can't thank Dr. DuPont enough for letting me love making love again.

What a great doctor, professional and expertly qualified. Love my results. My cheeks and lips are…read moreso much more beautiful, and I will definitely have to go back ! Really great experience.