There are not many reviews of Designer Fragrances and the ones that I read are horrible. But I had…read morea great experience! I went in to help my 22 year old son find a good fragrance for him. I thought it would be easier here than a department store. Well, it was. I ended up getting help from Marisa, she was amazing! She sprayed fragrance after fragrance and asked the right questions so my son could understand what he really liked. There was no pressure, only helpful advice. After he chose 4 of his top picks she sprayed them on his arms and we left to grab lunch. During this time he was able to narrow it down to his favorite and was confident he chose the right one. We went back to the store and purchased it. It was such a great experience, I'd suggest this business to anyone. Designer Fragrances uses the same distributor as Macys, but Macy's just gets first dibs on what they want. Plus, the prices are around 20% less and there are usually 'buy on get one 50% off' (or something close to that). DF had almost every fragrance we asked to try and at great prices. I was impressed and we walked away happy. Thank you for a great experience!

Iwent to the fragrance outlet today to check on a fragrance that a friend had told me about. I did…read morenot think that the outlets would have it due to its popularity and price. I was so pleased to see that they carried baccarat rouge 540 and I was shocked at the price that they had it for this perfume usually goes for $375 the store had it for $309 that is a huge savings I was a little concerned also wanted to make sure that The Fragrance was authentic being that there was such a huge price difference. The associate that was working assured me she pointed out that The company has the same distribution as Macy's and all product must be authentic due to being at a Premium Outlet Center. The store had many high end designer fragrances and ness we ones that I had not tried. I had a great experience here. I will be back!

Me and my sister came in today looking to buy some body scrubs and body wash when we were greeted…read moreby a worker named Gizzele, she was so friendly and nice and recommended us a bunch of different things based on the scents we told her we like. She also told me about there new reward program and helped me sign up for it on the app which was so clutch since me and my sister come in a lot. Overall such a good experience and very friendly worker!!!

My favorite store in North County! Thank you Jailene for the recommendations! Super knowledgeable…read moreand friendly staff! Will come back to book the party sessions Lush now offers! Also cucumber eye pads are a must buy!

The ladies working at this location are super nice and helpful. They totally went above and beyond…read moreto help me out it was really sweet!

I work a lot, so I truly cherished the time I took to have a wonderful evening taking my daughter…read moreshopping. I was especially looking forward to taking her to Victoria's Secret to get fitted and pick out a few items. We were informed the store closed at 8:00 PM; by that time, we were already out of the fitting rooms and at the register. The woman behind the counter was incredibly cold and appeared to be in a terrible mood. While we waited, a salesperson checked the back for two items that weren't on the floor. When she returned empty-handed, the manager, Veronica, suggested ordering other items online. We asked if we could quickly grab one item from the front that we knew my daughter liked, but Veronica flatly said, 'No, you're going to have to come back.' I asked if she was serious, as I was spending $150 and found it ridiculous that we couldn't grab one final item. She eventually told us to 'go ahead,' but with a lot of attitude. I was deeply offended to be treated so poorly, especially at the end of a nice outing with my daughter. We were never rude to her, and there was no reason for her to be so unkind.

I went in to the store in a bit of a sad state. I was looking for products to help with…read moreshedding/thinning hair. I'm an esthetician so I don't know all that much about all the hair products-it's overwhelming! I was greeted by Shasta. What a gem! She is very knowledgeable and really helped me with my questions and has really great advice. This really made me feel better and I look forward to seeing her next time-I'm sure I'll need her help again!

Ruby Lopez is a tremendous asset to the store. She is not only extremely personable but has…read morewonderful knowledge of all products. This is the best customer service i have received. Thank u Ruby!!!

Amazing Sunday afternoon Customer Service. 03/22/26 This smile has me bragging about the…read moreaesthetician who went above and beyond to help me make my Brunch date even better. All we need is a girls girl that understands hot tools and humidity. Thank you to the brunette with Tattoos. This location was clean and Organized and I will def drive 6 miles west for good product.

It's interesting that every time I visit this specific location, I'm asked to show my driver's…read morelicense because screenshots of my barcode aren't accepted, even though I am a licensed professional and the barcode belongs to me. I visit several other locations regularly and have never been questioned in this manner or required to provide personal information to prove my identity. Your employee, Juliana, was rude and treated me with suspicion rather than as a valued customer. I expect to be treated with the same respect and professionalism that I receive at other locations. Because of this experience, I will be shopping at the San Marcos location instead

I was in a huge hurry, traveling from San Diego to Capitol Hill, and needed just about everything…read morein travel size and with instructions. Rhonda greeted me warmly, listened and immediately went to work. She compiled products, applied them all and showed me what she was doing along the way, even created a sheet for "dummies" for me to follow. All products were explained and the costs were VERY fair, in fact surprisingly low for all that I purchased. I highly recommend the store and Rhonda. I trimmed her cell # from the bottom but left her note of encouragement at the top of the instructions she prepared.

I'm not going to lie the first time I went into this store I felt really discouraged. I had never…read morebought make up before and I went there to buy a specific brand. Some of the staff didn't really think the brand was that good. I totally understand if brand doesn't work for them, but my heart was so set on it so I kind of got bummed. I still wanted to buy the brand, but I felt embarrassed to buy it because they had all said negative things about it. I decided to give the store one more try and Ruben made it all better! Such a sweet person and he was so helpful. Definitely changed my experience at the store. He was so patient with me and helped me find exactly what I needed. If you need anything you go to Ruben! He will take care of you.

Lately, I've been wondering if I should update my skin regimen. I came across Kiehl's Skincare…read moreevent and decided to give it a try. Around since 1851...unbelievable! When I entered the beauty store, I immediately felt the NYC vibes. The staff was very welcoming and intuitively knew I was there for the 1st time. They mentioned a free skin analysis...I said "Super Cool!". Jackie was a complete jem. She thoroughly explained my assessment...very knowledgeable about the subject matter. OMG, I learned a lot about my facial skin in one sitting. I discovered a wide range of high-quality skincare powered by nature and science. I'm always in the search for the best natural skin care routine and this place is what I've been looking for...can't wait to find out more about their body product line which is vegetarian and cruelty-free.

I've been using Kiehl's for years, love their products and have gotten my entire family on Kiehl's…read moreskin care routine! I actually love and believe in their product. I always order my skincare online and each time I order, I buy it for 3 months supplies for my husband and daughter as well so my order is typically over $500+. I did the same in May and there was a promotion, 25% off. However, the very next day, they had a buy 1 get 1 50% off and 25%. So of course, I ordered the same thing but it was at a much deeper discount because I had plan to return the first order - who wouldn't do that to save over $300+. So, it was my first time venturing into the La Jolla Store on June 25th. Because of the price point of skincare I expected good kind service. There was a very rude, condescending, judgmental young man working that day. Immediately, he wasn't friendly. He questioned about my returns and made some really rude comments like wow, this is a lot of returns, we will be here all day. He also went to say, what a waste, every return, we have to throw it away. Why did you buy so much and what's the reason why you bought it in different orders and not all at one. Trying to make me feel very uncomfortable and judged. Once I stood up for myself and responded that his questioning is uncalled for and he's very rude to be talking down to me and that he should process the return as requested, he realized I wasn't someone that was going to allow his rude behaviors he came very friendly and tried to create small talk, at that point, the way he tried to embarrass me was beyond uncalled for. I was over the small talk. He begin to explain how they get a lot of return after they have back to back 25% off then buy 1 get 1 deals and he tried giving feedback to corporate . To me, for him to know this and to continue to berate me was not acceptable. I made my return on 6/25 and the total of returns was $500+, it is now 7/6 and no refunds to my card. When I walked away from the Kiehl's store, I was worry about my refund because the young man was so rude and seems shady. So I reached out to their customer service chat on the status of my refund. Oh what a disappointment, I've waited on the chat for 30+ mins, the agent would disappear to look for my returns and I would ask are you there and no respond for 5-10 mins. Still no answer or refund. It's so disappointed to have such a high end good skin product but this horrible type of service. Needless to say, I'll be looking for different skincare for my entire family and will no longer promote Kiehl's skincare

I recently found out about this store and I love, love, love it! Products from high end brands are…read morebetween 40-60% off just for being overstock items! I especially like coming here for Aveda skin care! It's not guaranteed they will have what you need because I believe they don't know what they will get sent but I guaranteed you will find something!

This will be a short review. This place used to be fantastic…read more(for my mother, that I would always accompany), offering unbeatable deals and brand name cosmetics (huge plus for Estee Lauder deals) and a lot of free samples. It was an old school store, not fancy nor modern but you could find treasures! Great helpful nice and friendly staff until... the store remodeling. Prices went to high up and no more goodies... My mom came with high expectations form her previous experiences but left... empty handed... I didn't like the attitude of the staff this time. Un-interested/motivated to sale.