This is the Ulta I usually shop at as its closest to me. I was in for a Beauty steals deal on Redkin. There was one left at the front of the store. I wandered around a bit looking at other items. I wanted to see if there was a tester so I could feel the consistency of the Redken gloss I was about to buy. I know the store pretty well, so I knew where it was and there wasn't a tester. It must've been a popular deal because there weren't any more left. I didn't see sales people on the floor at all so there's no one I could ask any questions to. Luckily, I got what I needed and went to the checkout. I had recently found a very, very old gift card that I had. So old that you couldn't even check the balance anymore. I asked the girls if I could use it and they said yes they never expire, after checking it only had $2.70 on it. They were really nice about helping me. I also had another gift card I used to pay with and again they were just super helpful and kind. The service here has been hit or miss in the past. I've had some fantastic sales people and I've had some not so fantastic ones so it was nice to have the girls at the checkout be so happy and willing to help. I'm glad this is my store because it's better than a lot of the other ones I've been to. I'll will for sure keep coming back. read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Carlsbad, California

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My niece turned four recently and wanted to get hair tinsel for her birthday party. She asked my sisters and I to also get hair tinsel with her. I had no idea that Ulta offered the service of put tinsel in your hair and for such a good deal. It's $15 for 15 strands and the whole process took around 10 minutes a person. My niece chose purple which looked so cute and I decided on gold. Such a fun experience and made my niece's day! Fun fact I learned while being there: specific Ulta locations host birthday parties and the one at the forum is one of them. We saw a little girls birthday party and it was so cute. read more

Ulta Beauty is the ULTIMATE place to go to for ALL your beauty needs. For the ultra-chic, there's no alternative if you want to shop for the latest brands. I always have a positively wonderful experience when I'm at this location. The store is bright and vibrant creating an inviting atmosphere. The pleasant stylish staff aka Ulta Beauty Experts are genuinely ready to help you when you walk in and are very knowledgeable about the wide variety of products. You'll be blown away by the customer service especially during demos for events. You can also glam up at the salon. Definitely a 5-star worthy Yelp review!! Come on Yelp Community stop by to be on the ultra-glamorous tip! read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Carlsbad, California

This was a beyond eye opening experience. Being a man walking into a beauty shop and literally being ignored was disappointing. I was just trying to get my wife a gift, and for 25 minutes no one approached me and I finally stopped trying to find a certain skin care product and I asked for help. I found an employee and kindly asked if I can ask her a question, she turned around and said I helping some then silence and turned her back to me. I understand if you're helping someone but geez was she rude!!! Her name is Ashley (bigger lady with hot pink hair) I'll be going to a different location and to find out that she was the manager when I was checking out was a shock! Also, from what another employee said to me was that she is like that with them too. I hope she finds peace or another job. read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Carlsbad, California

I found this Ulta a bit understocked. I was looking for blue eyeliners and finally I got only from the brand Ulta and Maybelline but they did not have much variety and stock like other Ulta stores. I had to browse a lot to find the things I wanted and there was little help offering from the employees. read more

I had hope for this salon. I was so excited to have my hair blonde again. The inspo pic I posted. She clearly just did whatever she wanted to my hair. And I tipped?! Why did I tip I went in for the balayage.. left with nothing like I wanted. Was offered to have it fixed for free. Clearly they just hire anyone. I am so damn sad I could've done this at home for cheaper and did better. Now I'm stuck with blochly, raccoon ass hair. Do better ulta. I will have something done about this. What a waste of 16+ hours of my life while she got paid for the hours. I'll be at least respectful and only leave her initials!!! DO NOT GO TO anyone there with the initials as A T !!!! read more

Ulta Beauty - Aftermath of the second dye to fix the first mistake - Cosmetics & Beauty Supply Near Me - Carlsbad, California

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I love Ulta but sometimes this location is messy and understocked. Most of the samples look like they've been abused by middle schoolers and many times they are out of what I need. The staff are super nice and knowledgeable, though, and I am always greeted with a smile and complimented at checkout (such a nice touch) and I always leave happy after an interaction with them. I think cleanliness and organization could be better but I'm glad we have an Ulta close by. read more

Jazlyn did my root retouch at the salon yesterday. She was one of the nicest ulta employees I've had do my hair. The experience was great. Thank you! read more

this is my first time going into Ulta to get my hair colored mainly my roots which were red after doing it myself. I had the most incredible stylist. Her name is Alina. She is a extremely talented colorist! I never let anyone color my hair but I decided to take a chance and I am very happy I did. I'm adding a picture so you can see for yourself. Thank you, Alina read more

Ulta Beauty - Alina and another stylist blow drying my hair. - Cosmetics & Beauty Supply Near Me - Carlsbad, California

I highly recommend booking Sarina for facials and Sarah for brow waxing/trimming at the Ulta location in The Carlsbad Forum. They will ensure you receive high quality service and an excellent customer experience- by getting to know you as a person, asking you questions in order to understand your concerns and preferences, providing you with maintenance tips, and suggesting (but NOT pushing) wallet-friendly and relevant in-store products that can be easily incorporated into your day to day routine (again, there is NO pressure). My daughter and I have been loyal and repeat customers of Sarina and Sarah for the past few years...so this review is long overdue! read more

Suzanne Pompey was extremely helpful compared to two major department stores that I had tried to find a new makeup since the one I had used for many years was no longer in business. Suzanne is a real asset to the Carlsbad Ulta. read more

Azalia was very kind and patient with me she kept a smile the whole time. I was a bit upset that I couldn't find what I needed but she saved the day. I found everything I needed and more. Amazing experience here. read more

Why is it that 4 employees can be standing around doing nothing and only one cashier? I just had one of them refuse to ring me up as she said the busy one would be right with me. Then she proceeds to act busy while she stands around doing absolutely nothing. I was just in the store and almost took my purchase back. In my opinion if you're behind the counter and you're not busy with phone, online order or anything that keeps you from taking a customers money, then you should do so. Zero stars!!!! read more

First time using the salon. Norika was absolutely wonderful. I loved my cut and style.

Matthew was a great help to my daughter today, and we really appreciated his assistance. He listened, was knowledgeable about the store's products, made several suggestions, worked with our budget, and quickly nailed the match to my teen's skin tone. We had been to a different store a few weeks ago and could not get the right match. Thanks to him, this time we had a successful shopping trip. read more

My favorite ulta location to come to. If you want a smooth shopping experience and top tier recommendations ask for Cameron. Cameron provided me with excellent service and samples of products which I'll be back to purchase! read more

I have always struggled to find a great ulta location to shop at, but recently I came into this store and cameron was so uplifting and he really made me feel comfortable about picking out items that best fit my needs, if you go into this location ask for cameron. I promise you will have the best experience ever. He even saved me 20% off my purchase with the store card, I will be back weekly to shop with cameron now that I have this card. He even recommended sarah for brows and a couple of hairstylists I can go to and sarina for facials. So so so happy! read more

Manasseh was the most TALENTED, kindest, sweetest, and MOST professional hairstylist I have ever worked with. He knew exactly what I wanted and even listened to the reasoning behind why I wanted to change my hair color with such care and I couldn't be more appreciative :D. He walked me through each step with ease and gave me confidence through the whole process. He is so knowledgeable and I really felt I was in the best of care when he took the extra steps to make sure my hair turned out just the way that I had wanted it. Thanks to him, I am now converted from doing my hair alone at home to going in and having a professional take the reins! He is the best :D Also I wanted to give a shout out to Sara who did the most amazing job on my brows! It was the most relaxing eyebrow wax i've ever had and the shape she created was perfect ^_^ read more

Stopped by this Ulta while vacationing and Stacey was the angel who helped shade match me for my wedding! I was on the hunt for a new foundation and always struggle with finding a good match. Stacey noticed me browsing and was very friendly, but not pushy in wanting to help. She gave me my space and when I was ready, I went to her for help. I just loved her energy! She was so fun and helpful, and tried multiple shades on me while being considerate of testing them with different lighting. Overall such a great experience finding a new foundation, thank you Stacey! read more

Every time I come to the Forum in Carlsbad Ulta and use curbside pick up, it never goes well. I park in front of the store where I can see associates laughing and talking and standing right by online pick up. After about 8 minutes, I call the store and of course it says they are busy and I get irritated and walk in. What's the point of having curbside pick up if it doesn't work. My normal close to my house store was out but this store had it. The only time I go to this store which is 9 miles from my house is when my store is out. It's a huge inconvenience, a waste of time and gas. I wonder why this store always has items in stock it's probably cause no one likes to shop there. So disappointed in this Ulta. I would rather wait and order online. read more

The products here are just fine and the employees are helpful enough. The problem is the Managment and how they simply will not update their registers or the shelves with the correct sale prices on many things.. I can't think of how many times I've been over to this specific location at the Forum where something shows a sale price on the shelf, but it won't ring up on sale so at the register. Then they act like they're doing a huge favor to, fix the error. I'll bet most people don't even notice that they picked up a product because it was on sale but then get charged the full price. Something's wrong with the way their business practices. It happens all the time apparently trying to get more money out of the customer, than they ethically should. read more

I owe it to myself to write this review. Got a haircut and blow dry and charged $99. The haircut was barely mediocre and the blow dry was worse. Ulta Beauty has no business cutting hair and their Ridiculous prices will give them no business. Certainly my last hair service with Ulta Beauty! Too greedy for me and feel ripped off and would not recommend others. read more

Have to give the customer service here 5 stars. Everyone was very helpful and friendly. Place was busy during the Christmas holidays but that did not stop the staff from being friendly and cheerful. Kudos to you all. read more

But the pickup was well before 5 but thank you for making more excuses on why ulta can't deliver

I absolutely love this ulta! It has everything there and the staff are all so helpful, especially Gabi! They help you find everything and assist you with trying on products. I highly recommend this Ulta to anyone looking for makeup, skincare, haircare, etc. :):):) read more

The first thing anyone notices when walking into a business is ... Greeting your client. I wasn't greeted at all within the first 5 min of walking through the door. I also was not spoken to at all in the 30 min I was in the store. This has occurred several times. I am a regular shopper here. Some of the staff if not mostly all according to my observation were occupied in talking with one another. Every here and there it would be appreciated to check in on those around you. That is all read more

Let's start with the positive, shall we? I was able to find what I was looking for, The Ordinary products, on my own and they were pretty much the only ones in town that had the acids I wanted in stock. SCORE! I appreciate a well stocked store so 5 stars in book for that. Service: service, as another Yelper had stated, was indifferent. Granted, it was quite busy the weekend I came in so I get it. However, customer service is always huge for me so I was a little bummed that I had to navigate on my own considering there was no obvious signage for the line I was looking for. The girl at the checkout counter was not friendly at all and rushed me through my transaction. No hello, no smile just "what's your phone #?" for their rewards program, then proceeded to toss my stuff unceremoniously in a bag and sent me on my way. Well, thanks for the unfriendly but at least speedy transaction. SMH. Parking is a nightmare at this outdoor mall. Good luck on the weekends finding a spot however there is parking towards the back which is helpful. Would I return? Only if I couldn't get my products closer to home. 3 stars. read more

This is the second time that I get Bianca as a cashier and she never greets me and this time she ignored me the entire time while I was checking out. She started to talk to her coworker about working at target and totally ignored me, not even a, "have a good day." Nothing, I literally just grabbed my things and walked out as her and her coworker proceeded to talk. Zero customer service from this employee. read more

Great store! I asked a couple of associates and they were able to help me find my product right away. Taylor is amazing with eyebrows. She gave me recommendation on using gel mascara versus pencil and I got to learn the pros and cons of each. I really liked how knowledgeable she was in beauty products and she's very patient in explaining and demonstrating techniques. Glad I met her today. She's great! read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Carlsbad, California

well...returned to this location today during the day and once again found the employees to be pretentious, rude and even loud. this is my last time using this location. but interestingly enough, Ulta's staff in general are always far below Sephora's and other beauty store staffs. at some point, i'll probably stop shopping any Ulta and obtain my purchases from better retailers. read more

I am incredibly picky over my hairstylists. I've been searching for the right one for months and am so glad I found SUMMER! I was getting married in the coming months so Summer gave my final haircut before the wedding (a lot of trust!) and a hair trial the same day. She absolutely gave the cut and style I asked for but was experienced enough to advise how styles may look differently on my face shape and hair type so I could finish with something that looks great on me, not just the model in my example photo I brought in. Typically as soon as you say you are a bride salons triple your cost. Summer styled my hair for my wedding day and miraculously my curls stayed all day long (I doubted it could be possible!!) and for an incredibly fair price. Not only is Summer exceptionally talented, she is an absolute sweetheart. So glad I found my hairstylist love of my life and don't have to endure any terrible trial hair cuts anymore! read more

Ulta Beauty - Photo by Focus on Love Photography in Carlsbad, CA - Cosmetics & Beauty Supply Near Me - Carlsbad, California

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I walked in after work , I met Pam , she is a Lancôme consultant , I believe . She was absolutely amazing . At least to say she made my day . She was so helpful and caring . She didn't care how I look ( I came after work) she was there to do her job . And she did amazing . She gave me her card and gave some good advice . It was the best experience in all ulta's stores !!!! Pam you are wonderful !!! Thank you for your help ! read more

Let me start by saying I love Ulta... however this location was super disappointing. I came specifically for some new nail polish only to see empty shelves looking severely picked through. I'd get a better selection at Target. Walking through prestige makeup looked the same. The Tarte shelf pretty empty. There were no employees around to ask any questions. It's too bad because this seems like a great location. The shopping area around it is fantastic but ladies dont waste your time here. read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Carlsbad, California

THE BEST BROWS EVER! Ask for Sarah! She was amazing, knowledgeable, helped me choose products and shaped my eyebrows perfectly! She did not try to upsell anything. I was a walk-in during the holidays and she was able to make time for me. I love Ulta, but now I love the Brow Bar too! read more

This is a great place to buy anything and everything you need for both high-end and low-end cosmetics and haircare. Personally, I don't come here that often because I can get the drugstore brands cheaper at Target. But I do come here to stock up on natural hair care products when they are on sale. I'm on the mailing list and regularly get the coupons in the mail, so it makes sense to buy using multiple discounts. At the make-up counters like Lancome, they have experienced make-up artists who are skilled and can do color matching and give a mini make-over when available. I've had a facial at another Ulta location and was very happy. This is a great place to keep in mind if you need any beauty product. read more

I came into this store location and tried on some make up which wasn't the right shade for me and I looked awful!! I wanted to give a shoutout to one of the Consultants on the floor. Ariana Flores. She was so amazing and helpful. She took the time to sit me down and start over with a full make over. I don't know what I would have done without her. Thank you ! read more

This trip was a roller coaster. Love this Ulta and honestly all Ultas, who doesn't. The employees are so good here, super helpful and knowledgeable. Been shade matched multiple times to try different foundations and everyone has always done an great job. This visit started no different went to buy some hair ties and an eyebrow pencil since I was already up stairs getting my nails done. Ended up talking to someone and trying foundation. She did a full face for me and it turned out amazing. This is were it gets BAD. Went to checkout, total was $117 (and I was just here for hair ties) gave the cashier a $100 and a $50 totaling $150. She give me $2 back as change, now I'm no mathematician but I know $150-$117 isn't $2. I ask her that the total was again thinking I misheard but no I didn't. I very politely let her know I gave her a $50 not a $20 (not a confrontational person at all, the type of person to eat the mushrooms on the pizza even though I ordered it without mushrooms). Well man did she look at me like I was stupid and keeps repeating that it was a $20 calling me sweetie and acting like I was trying to scam her while I am just trying to ask her to check to make sure. Well I know for a fact I have no $20s because I was just upstairs at the nail place looking through my wallet for something smaller than a $50 for a tip. As I'm apologizing to her over and over telling her I don't mean to be rude and I'm sure it's a misunderstanding, the manager comes over. She tells the manager that I'm saying it was a $50 but it wasn't. The manager then goes to check the camera, can't see the bill in the camera so she opens up the register to find a $50 on top of the $20s. For retail reasons has to count the drawer anyways. The whole time I stand there waiting the original cashier keeps looking over rolling her eyes and giggling to herself (still thinking she is right). 25 minutes later end up getting my correct change. The manager like the rest of the employees was very nice and apologized but that doesn't change the fact the cashier treated me so rudely. Not sure if I will be back to this Ulta. read more

Worst Ulta store I've been too. Employees not knowledgeable and manger very rude and not helpful. Our foreign exchange student tried using her gift card here, but the pin code was scratched off. The cashier told her once she called to get a pin code she could come back and receive a refund for the cash. Our foreign exchange student speaks little English so paid cash thinking she could get back. There was even a note from the employee saying to come back for a refund. I came back to try and figure out what to do. Beverly, the manager was extremely rude and unwilling to help. She told me they do not do refund money. Overall, this was terrible experience. Both for me and our guest. Won't be coming back here. read more

Recently I went to Ulta to have my hair colored. First I would say, check with your hairdresser about the cost of any additional products she may put into your hair as part of your service. In my case, they ran up my bill beyond my budget without disclosing the cost of additional services/products. In today's market where we are being squeezed by gas and food prices, I think it is important that people buying services are fully transparent about services. Now about the service. I didn't think the color was very shiny (s). I have had hair color that produces more shine. Additionally, for some reason, my head was itchy after the service. Not sure I will go back. read more

Line to check out wrapped around store with only two cashiers working, but plenty of store associates on the floor. no mask enforcement whatsoever (mandated by state at time of writing this review). While waiting in line to checkout, I counted at least 5 people not wearing masks. Notified store associate R. And they could not care less. read more