Cute gift in home store on Main Street in old town, Bellevue. Even though I work in Bellevue, I…read moreprobably haven't been to this neighborhood since before Covid. I used to come down here often but now it takes 20 minutes to get there instead of five in the old days. The window display grabbed my attention because it had a lot of cute new jellycats. Went inside and they had a small section of new Jellycats, picked up two of the Valentine's Day macaroons and looked at a couple others. They had several great sale items at 70% off. Overall, the store is super cute and the owner and the person that were working there were super nice and friendly. I find the other reviews hard to believe but maybe they've changed over the years. Would definitely stop in here again if I was looking for a gift or the latest in JellyCats..

I had a very disappointing and uncomfortable experience at Hedge & Vine in Bellevue…read more When we walked in, the white woman working there did not greet us at all. No "hello," no acknowledgment nothing. Almost immediately after, another white customer came in and she greeted her and began helping her right away. The difference in treatment was very noticeable. Throughout the time we were in the store, she kept looking at me in a strange and uncomfortable way. It felt like we were being judged rather than welcomed as paying customers. There was no effort to assist us, check on us, or make us feel comfortable in the space. Customer service should be equal and respectful to everyone who walks through the door. Instead, I left feeling ignored and singled out. I don't take accusations like this lightly, but the experience genuinely felt discriminatory. I hope management takes this seriously and evaluates how customers are being treated. No one should feel unwelcome in a business because of how they look.

I just love this store! They have lots of unique gifts. On my last visit Fireworks employee, Marsha…read morewas extremely helpful in showing me the travel backpacks for my upcoming trip. She was extremely knowledgeable, friendly and patient, (something that can be hard to come by in larger stores.) I will definitely shop there again! I'm giving Marsha and the store 5 stars.

Would not recommend, nor will we be back…read more Pros: - Lots of cool items - Features items from local artist to PNW Cons: - Unprofessional staffing - Micro-aggression - Defective item The person that was working there has a serious attitude problem. They were EXTREMELY RUDE AND SNARKY. We were the only minority in the shop and they followed us the whole time making passive aggressive comments. Other customers (non-POC) were clearly looking around and they weren't constantly disrupted and being pressured to buy things. The funny part we were the only customer that bought something (maybe her harassment tactics work lol) since I thought the item was cute. When I opened my item I noticed that it was damaged. However, the employee there made us so uncomfortable that I'll count this as a loss with my defective item since I'm non-confrontational. Normally I wouldn't jump to conclusions about racial issues unless it feels HEAVILY targeted as such (nothing differentiate us from the other customers other than we were non-white, i.e our attire and mannerisms were no different than the other customers). Something was off about her and clearly whatever issues she internally had was projected on to us. Definitely won't be back, nor recommend. **Update** I went to google to post my review there also because my experience was that bad. But before I posted I saw other people's reviews and SHOCKER (not really) the majority of people that posted bad reviews on customer's experience and feeling very dismissed/mistreated were MINORITIES. Where there's smoke there's fire....... My spidey senses are picking up that it's probably the same employee and she clearly does not like ANY melanin...

The thing I love about Schoener's is that you can purchase the furniture displayed in their…read morebeautiful showroom. In August 2024, I purchased two leather chairs and special ordered a couch with the assistance of Ms. Neda Shook, a most accomplished sales consultant. Neda not only knew her furniture very well, but she also has excellent interior designer skills as well. She was a difference maker on where I shop for furniture.

I've wandered around in here a few times and need to update my review…read more This is a mid to high-end interior design and home decor store with small pieces that will fit any budget, too. There are whimsical small items priced as small as $40! I've been greeted and so has whoever's been with me whenever I've walked around in here, whether I had any intention to buy or not. Brands that I've seen sold here are Ralph Lauren Home, Marge Carson, Baker and Hickory White. Besides interior design services, there are art pieces, home decor items and even coffee table books for purchase. The last time I visited, I dragged a friend in with me as she was intimidated by what she saw staged in front. I knew once she got over herself and looked around she would be taken aback by the beauty of the pieces. We came across this lamp that she gasped at, and an employee saw her. He came over and offered to help us out. He got a light bulb as there wasn't one in it and placed it in the lamp then plugged it in. The base was made of rock and was a pure stunner, even more so with the light on. Just fabulous. My friend collects crystals and rocks, so she went off on a tangent asking questions, and the sales agent indulged her and didn't BS her when she asked things he didn't know, and he offered to find out. They have several full, decorated Christmas trees during the holidays that you can buy and have transported home so you don't have to do any decorating yourself. During Halloween, they have some really cool decorations. I saw this killer art deco, black villianesque desk that I just LOVED.

Solid store and has a large selection of different items. Very clean and the staff member who we…read morespoke with was nice and helpful. Definitely on the pricey end so I would keep that in mind.

Update: I followed Crate & Barrel's instruction here and emailed…read morecustomer_service@crateandbarrel.com with my order number, full timeline, and details. I received an automated response first asking for the order number even though it was already included, and then another response saying they cannot assist through email and redirecting me back to phone, live chat, or text. This confirms the issue: no one is taking ownership. I am still requesting supervisor escalation, guaranteed delivery with the correct crew, replacement of the damaged headboard, and meaningful compensation for the repeated failed deliveries, damaged item, lost time, and inconvenience Original review: 1/5 -- Extremely disappointing experience with Crate & Barrel. We purchased a bed and dresser for around $6,000 from Crate & Barrel on May 25, expecting a premium product and smooth delivery experience. The problems started in the store. We were encouraged to apply for a Crate & Barrel store card for financing and were told it would commonly support a much higher financing amount. We applied, received only a $1,000 limit, and were told to accept it and that the issue would be corrected later. It was not corrected, but the application still affected my credit score. Then came the delivery issues. Our delivery was scheduled for June 3. The team brought in part of the bed, opened the headboard, and found a large crack. They said it had to be returned. We asked them to at least bring in the dresser, but they said they only had two people and it was too heavy. Customer service did not take meaningful ownership. We explained that we had guests coming for a housewarming and needed the bedroom completed urgently, but we were told nothing could be done and had to wait another week. On June 10, the rescheduled delivery failed again. The driver called and said they did not have enough people to bring the furniture in, canceled the delivery, and then stopped answering calls. We paid premium pricing, lost multiple days waiting at home, received damaged furniture, and still do not have the furniture delivered. Our bedroom is unusable right before guests arrive. This has been the worst shopping and delivery experience we have had at this price level. Crate & Barrel needs to take responsibility, deliver with the correct crew, and provide real compensation for the failed deliveries, damaged item, and wasted time.

Rubie and the team at West Elm/Williams Sonoma are hands down some of the best customer experience…read moreprofessionals I've ever dealt with. We ordered 3 couches and a bed, and the bed arrived completely wrong - incorrect color and size. I was bummed because we were rebuilding our home after a natural disaster, and finally moving back in after over half a year away, and I couldn't stomach the thought of sleeping on a mattress on the floor while waiting for a new bed. Rubie showed sympathy and compassion by helping me navigate the situation. She advocated to WS to leave the incorrect bed in the interim so we had something to sleep on. This small act made all the difference in the world to us. The new bed was just delivered (and incorrect bed picked up) and I couldn't be happier. I am beyond grateful to the teams at WE and WS for their amazing support - they truly care about their customers. I cannot recommend them enough. Thank you from the bottom of my heart for making our difficult time, a little less difficult.

Great service. Came in to look at a few pieces and found Sydnee was so helpful and kind. She even…read morehelped us find a few treasures on sale.

Meh, good environment needs more workers. Customer service was and useless. Thanks for nothing guysread more

Workers have terrible attitude/customer service skills & smell of weed coming from backroomread more

Cute items. Service…read morewas great. GREAT value since you can hook up your Barnes & Nobles card too. 10/10 recommend

Cute shop on the main Bellevue Lincoln Square strip. Wish there were more art craft activities on…read moredisplay.

Imagine Homegoods meets the annual Gift Show & had a baby.... That's what Veritables is…read more Nothing exceptional or interesting at this store. Replicas of many items..stacked on top of each other.... Predictable trends too. Marie the owner has a well deserved reputation for terrible customer service. I don't get the point of having a store if you dislike people so much....

Very cute store with all things decor in mind. Friendly and welcoming staff, if you need seasonal…read moreor even if you don't need anything but want to window shop come here.

Really sweet shopping area and building with nice architecture that houses a lot of shops,…read morerestaurants, and other stores. Highly recommended to check out if you are in Bellevue!

I hadn't realized that there were Chihuly Art Pieces here. Beautiful…read more I went to Woods Coffee, The Paper Source, and The Container Store in Lincoln Square, about 4 months ago now. Service was fine at Woods Coffee and The Container Store; not great, not bad. I was happy that Woods Coffee had Kombuchas for sale, and my Kombucha that I bought there was pretty good. The price was decent for it too, Kombuchas are not super cheap even when buying them at the grocery store, so for a coffee shop in a mall-like area I was satisfied with the price for it. I drink Kombucha often. I love the Container Store, and I could spend hours in there. The selection was excellent. However, despite my enjoyable browsing, I just bought a load of white cardboard boxes that I had pre-ordered to make a maze/playhouse for my cat. I thought his maze/playhouse would look much nicer if I used white cardboard boxes that do not have labels all over them, rather than brown cardboard amazon boxes. Service and selection at the Paper Source were both outstanding. That was my favorite store that I visited here. I bought several items there, and felt super relaxed and welcome while in that store. Very nice area, I would return for sure.

9/6/2025 - This is a high-end home kitchen store you can't easily find…read more The Maple Cutting Boards at $199.99 is expensive. The staff are very friendly while visiting the store, but this store is not for majority home shoppers.

OMG! I found the All-Clad pan my husband has been wanting here. Great service. The line is…read moreincredible but moving pretty nicely. Impulse shopping happening while I'm in line! So happy they have everything a cook would want, utensils, pans, tabletop everthing.