We want to start off by saying that the cleaning was not great. There were many areas that were…read moremissed, even they were obviously visible (please see the photos). What aggravated us were the excuses as to why some of the work was not done properly. Due to that, we have decided to write a review and share our experience. We made a mistake even giving $100 tip. 1. We had to finish their work in the end of the day. The bathroom on our first floor was not cleaned properly. Ivan was in charge of it. The bathroom on our second floor was cleaned by a lady (we do not know her name) who did a better job. There were other clients online that had a same issue with the service provided by Ivan. 2. They are not equipped to clean a garage, yet they accepted it. Of course, then, we had the expectation that they would do a good job. Since it's been accepted, they might as well do it right. Again, Ivan was the one working on the garage. The equipment were not too difficult to clean. Ivan left the shelves and our equipment so dusty, especially the floors (and manager's comment is that they do not clean unfinished floors). Then again, why accepted it if he would not clean the floor. Please see the photos. 3. They arrived late, which support the other negative reviews online. The agreement was 11am. They arrived after 12pm. We had plans that we had to delay. We were notified at 10:29am, only half an hour before the agreed arrival. However, this is not a huge deal to us. But just want to give everyone a heads up that there is a large chance you need to wait. 4. Ivan's "walkthrough" was rushed. We understood that it was late in the afternoon, but the time of the day should not affect the service. I pointed out to him the bathroom on 1st floor, but we felt it was ignored. He was on a rush. Also, it could be a language barrier since he had a difficult time communicating in English. We pointed out the shelves with dusts (please see the photos), and same reaction of not wanting to do it. 5. The manager offered that they would return and clean the untouched areas. It's late in the afternoon, and we had to leave the house. I do not think it is fair to us to wait again. In addition to that, it is not acceptable to send the same staff (Ivan) who did not do a good job. If she offered to send the lady who did a better job, we would have considered. But she kept insisting to send Ivan back, along with the other lady - even we emphasized that we do not want him to return. Please see the photos. I would not recommend their service. We thought we would have a great first impression, however we did not. We are trying to find a good cleaning company since we are new in the area and just recently moved from a different county. Also most especially, we need a consistent one because we are buying another house. We wanted a professional service. Unfortunately, we are disappointed. Update and response to the manager: 1. It is NOT true we are satisfied. Clearly based on our review, we are extremely disappointed. 2. There are no "agreements" discussed prior to the cleaning. They left our curtains, window boarders, mirror behind the bathroom door, master's bedroom side table, toilet bowl of 1st floor bathroom, shelves and multiple areas untouched. 3. There are three residents in the house who witnessed the poor service. Therefore, they have the right to submit their reviews, regardless of the number of point of contacts. 4. Regarding the manager's comment about responding to her prior writing the reviews - we have had multiple conversations via text. Yet, the manager is not listening to our feedback and preference. As mentioned, she kept insisting to send the staff who did a poor job. She should send a different one. She did not grant our request.

I hired Rosie's Cleaning to perform a deep cleaning of a large house…read more I spent almost two hours describing the work and uploading pictures to explain the house adequately to Rosies to ensure they could handle the project. The pictures listed the required cleaning, especially the *chandeliers* - (See the attached DROPBOX link that was provided to Rosie's before she accepted the project). So, I understood when Rosie's raised the hourly rate from $165 to $200 after their review of the work. Only two of the three expected Rosie's employees arrived. I showed the staff the house because their office had not described the anticipated work. They seemed put off and said they had to call the office. Within twenty minutes, the office called me and told me they could not clean the chandeliers. Cleaning the chandeliers was a required item agreed to before the scheduled cleaning. if Rosie's couldn't provide this type of cleaning, that was understandable, but I required a company to clean the chandeliers. When I explained the pre-condition of the job, Rosie's agreed they would be able to clean the chandeliers. I explained the work required in detail and provided pictures to Rosie's before them accepting the job. WHY AGREE TO CLEAN THE CHANDELIERS IF YOUR COMPANY IS NOT EQUIPPED TO PERFORM THE TASK? As seen in the pictures and attached text messages, the Chandeliers were described in detail and discussed in voice calls, photos, and emails. https://www.dropbox.com/home/132%20Liberty%20Corner%20Road

Had a whole house deep cleaning done. The cleaning crew of 4 was excellent, friendly, and…read moreprofessional! They did a great job. I plan on using their services again. I would highly recommend them!

0 stars. They repeatedly broke items in my home and tried to…read morehide it. I had to ask for the supervisor to be there for them to actually do a decent job and when they were there they broke a 53 year old ceramic music box, tried to hide it and then when I contacted them on a Saturday- they said they don't work Saturdays. Did they ever respond on Sunday? No. Did they ever apologize? No. Did they try to pay for the damage ? No. They just ghosted me. They broke my daughter's shower door- pulling it off the hinges. They also broke an old oil lamp dating back to the 1800's. They also seemed shocked when I said I can speak some Spanish (I understand way more), and my daughter consistently told me that they were saying bad things about us... all in all--HORRIBLE. I am sorry I said anything nice about them before. Not only are they terrible cleaners - they're terrible humans.

Burrini's Cleaning Services, did an amazing job on my deck. I wish I could explain how miserable I…read morefelt for years looking at my mahogany deck, that was improperly sealed/stained from the outset. Each year it looked worse. Each year I had several companies come in to quote on resealing. No one thought it could be done without a chemical stripper which would kill the plantings underneath. Several thought I needed to pull off all the decking planks and replace them. All of these quotes were well into the thousands of dollars. Then I noticed how beautiful my friend's deck was when I visited her in the Mendham area and got Mr. Burrini's name. He was incredibly gracious about coming up to Bergen county and assured me that this was a "standard issue" job for them. He sounded so confident and his price was so reasonable, I thought "what have I got to loose?" When I came home last Friday and saw the job they did, I nearly cried. My deck looks like I had dreamed it would when I splurged for mahogany in the first place. Everything had been neatly removed from the deck and all the plantings underneath were unscathed by the powerwashing. I think there are a lot of jokers with a power washer and cans of sealer in this business, these guys are the real deal. Each time I look at my deck I feel like throwing my arms around those guys for solving a eyesore that made me miserable for years.

From the owner: Burrini & Daughters Private Home Cleaning Services is a family-owned house cleaning company located…read morein Randolph, New Jersey. They've been in business for over 38 years. Their mantra is to "Treat each customer like family, give every client more than they pay for & Do each job right the first time".

Often service businesses get by offering only a strong work product (front end), but with poor…read morecommunications and/or reliability (back end). Or the other way around, Like where you accept a poor work product for nice people you can count on to show up. Crystal Clean Solutions are pros. Whether it was for our daughter's bridal shower or for our house being clean. Their front end and back end left us amazed. All at a decent price.

Fantastic work. A much more comprehensive cleaning than what I was expecting. They completely…read moretransformed the house and were extremely nice and punctual. Highly recommend!

I needed someone to come in and do a move out clean from a place I was renting because I didn't…read morewant it to come out of my security deposit. This company came and left the place spotless! My family be using them again. Highly recommend!!!

I contracted for a move out clean and couldn't be happier. The crew was on time, polite,…read moreprofessional, hard-working, diligent, and did a great job. I highly recommend spiffy cleaning professionals.

I always have a great experience with this company. Carlos is very friendly and their team is very…read morestructured and professional. Keep it up!

The BEST cleaning service I've ever had! Carlos and his mom Judy really put all of their efforts…read moreinto cleaning my 1200 sq foot apartment. They were here for a little over 3 hours when my past services would only spend half the time here. Their prices are VERY affordable for the amount of work they put in. They took the liberty of cleaning and arranging all of my unorganized hangers that I left under my dresser when they didn't need to. They went above and beyond and my home has never smelled better!!! 10/10 I will use them again and I 100% recommend them!!

Not to sound braggadocios as I'm far from arrogant, but my lifelong career has honed by skills…read moreferreting out fraud, duplicities, and recognizing instances where often great deals are far from great. I looked up Best Maids Ever and was struck by the nature of the raves and Jack the owner's cogent responses. Rich in varied details of differing facets of their services, they reflected Jack's keen listening/reading sensitivities and laser responses. His precision is sniper accurate. I had been in crisis mode with my messy apartment for far too long and no time to clean it. I dreaded hiring anyone. After spending seven hours one recent Sunday cutting up cardboard boxes alone, I drew the line. I needed help. Hiring Best Maids was one of the best decisions of my life. Period. First, Jack the owner is true as water on a placid morning's pond. Whatever concern or variable or worry you throw his way in negotiations, they're reduced to brief ripples as he adjusts terms, massages in solutions and then returns to his essence like a mirrored pond returns to its placid clarity after a pebble shatters it briefly: he is as honest, centered and focused as an arrow. A jaw droppingly true fellow in a notorious hustler trade. Both our trades are. Not in thirty odd years have I had such a sterling experience negotiating. He even dispatched a third person on Day 1 - not to jack up the price but to ensure it got done in two days. So when I asked afterwards whether he needed to adjust the price out of fairness to him (being that we agreed on only two people), he demurred - he added the third person of a trio family to ensure the job got done. Not one red cent more. And now for Anthony, Vivian and their youthful daughter Emily. My heart ached for their present hard working profession but it soared as I spent time lending a hand where I could. Open hearted souls who put in buckets of sweat equity. I could deluge you with the many, many positive details of their work and results but for me the brief tears of Vivian just before leaving said it all. She - as did we all - realized something special happened here over these two grueling days: they changed this stranger's life for the better. Amongst the torrent of incredible observations: as the ending of each day approached, they all kicked it into a HIGHER GEAR - not to catch up but to drive home perfection. Pride in their work.They went beyond and voluntarily. Jack and I are honest - I wasn't comfortable with their doing more than we'd agreed to - except when Anthony figured out why I was routinely tumbling out of bed due to a cracked bed-frame. He found a quick way to remedy it and that gave me my first great night's sleep I have had in eons. Effervescent Emily, in her mid-Twenties, took a number of colored pottery pots and put various plants I had that were in plastic original containers into the new pots and even put a moon valley pilea in a terracotta pot shaped like a wood nymph's face that I had buried somewhere. Art in everyday life. Quite Gaga - she was a fan. Many examples revealed themselves after they left leaving artistic flourishes. And Vivian cleaned my bathroom with savage grace and persistent diligence! She was stunned. We all were ! Nonstop excellence. I'll never forget these two days of wonder in brutal February! Best Maids? Better title: Bettering Cleaners for surely they bettered my life and so many others.

Just Wow! Best Maids Ever really does live up to the name!!! The team was absolutely fantastic…read more They took my mom's house and made it into a home again. I HIGHLY recommend Best Maids Ever. They were on point and on time. My family and I couldn't be more grateful for this team. Great Price and Great Results!!!

Highly would recommend Cassie's cleaning. Super professional very detailed oriented and courteous…read more If I can give her more stars I would!!! You will not be disappointed

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