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    Franciscan Endocrine Associates at St. Michael

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    12 years ago

    Helpful 7
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    Deborah S Golob, MD

    Deborah S Golob, MD

    3.8(19 reviews)
    25.2 mi

    TL;DR: Dr Golob is a great endocrinologist, but she is genuinely impossible to contact…read more While I find her level of care to be exceptional, the difficulty of contacting her about appointments, scheduling, or any questions about follow-ups, lab results, or billing makes it difficult for me to recommend her office. --- I was referred to Dr Golob about some concerning lab values last year. I ended up doing three visits, and during each one she was patient, kind, thorough, and had every attribute I would expect of a good doctor. She's a bit old-school, but I found this approach to be genuinely helpful in her analysis. However, as another recent review stated, she is just completely IMPOSSIBLE to get a hold of. I have had billing questions for her and have left her no less than 4 phone messages and multiple emails as well, and have not heard a single word back. When I brought this up to her during an appointment last summer, she mentioned they had a new phone system, and maybe that's understandable for a few weeks--but it's now been over eight months of trying to get a hold of her, and she is completely unresponsive. Unfortunately, even though Dr Golob is a great doctor, I cannot recommend her unless you live next door and can just walk over to get in contact with her.

    Dr Golob is professional, compassionate, and extremely knowledgeable about diabetes and…read moreendocrinology. She is an excellent physician with extensive knowledge about other facets of medicine. It is easy to trust her opinions.

    Robert Murray, MD - Endocrinology office.

    Robert Murray, MD

    3.6(21 reviews)
    16.6 miPioneer Square

    Dr. Murray himself is wonderful and I have seen him for many years but the current support staff is…read moretruly awful. I have waited on hold for literally hours, and then when you finally speak with someone they tell you there's nothing they can do about an issue because they "work from home." Umm.. what?? They are inefficient, horrible at their jobs (customer service) and seem to not understand how to be proactive when dealing with people who are sick and needing a doctor's care. I spoke with a few different receptionists and reached out online, and still my issue was never resolved, nor was it escalated to someone who could help resolve it. One of the worst healthcare experiences of my life. Go someplace else if you want prompt, normal responsiveness in a medical office.

    Without going into a lot of detail about my health or diagnosis, this review is solely based on the…read morecare I've received from Dr. Murray. I have been seeing Dr. Murray since 2010 after being professionally referred by my ND. At the time, Dr. Murray was not seeing new patients, so we needed a written letter of referral along with discernible blood tests. My ND inferred that Dr. Murray was the best, so we did our due diligence until I could secure an appointment with his office. Dr. Murray's office is located on the seventh floor of the Polyclinic in Seattle. Right off of the I-5 James street exit. Convenient parking garages located right onsite. Blood labs for testing are on the second floor. Pharmacy and restaurant are in the lobby for additional convenience. Everything about the building is turnkey. Over the last eight years, I have always received competent and compassionate care. Dr. Murray's office is most often times running on time with little wait time. The office staff have always been nothing less than helpful and professional. I almost always come in with a laundry list of questions and my concerns are addressed and answered with a knowledgeable patience. Dr. Murray truly listens and has a friendly, professional bedside manner. He is well versed and highly educated in the Endocrinology field and is on the cutting edge of implementing new techniques many other Endos write off as "nothings wrong". This is Dr. Murray's greatest gift: practicing medicine with commonsensical intuition. I feel that I am in excellent care and trust Dr. Murray 100% with my healthcare decisions. I am lucky to be a patient of Dr. Murray.

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    Franciscan Endocrine Associates at St. Michael - endocrinologists - Updated July 2026

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