Very helpful transferring my coverage from All Stat to State Farm. Answered all my questions…read moredirectly and explained in detail what I needed to understand Excellent service all round

Somebody from the Christine Moscaritolo insurance agency in or around Allentown has been calling…read moreme. I finally answered the unknown number and a woman who worked for a State Farm agency was on the line, offering me an auto insurance quote. Either Christine, or one of her agents, I don't know. I have insurance but I told her "good luck," assuming she was going to get me a quote. She then hung up on me. So I dialed back to that number and got the same woman again. She started to talk about an auto quote, then hung up on me a second time. When I dialed back a third time, I got voicemail for Christine Moscaritolo agency, so I left a message. I tried the State Farm 800 number for customer support but was unable to find a human being there. With a little help from a local State Farm agency, I found that the number I had been using was abruptly "not in service." Same number I had already used for three calls, now dead. The local agency helped identify and connect me with another Moscaritolo agent. This was a male agent whose name was "John." I told "John" I wanted to talk to the agent I had started with, the one who hung up on me twice. "John" declined, saying he did not have time to find the agent to whom I had originally spoken. So I told him I would only accept a quote from the original agent who called me. He reiterated that he had no time to go through about 15 agents employed there to find that one. After being hung up on twice, I was only willing to talk about a quote with the original agent. That is a shabby way to treat potential customers, and I wanted her to have a chance to redeem herself. Unless and until I hear from that first agent, I will not accept a quote from State Farm Insurance. For auto, home, life, anything else. A company that treats me poorly before I'm a customer is not one that should expect me ever to become a customer.

I'm so happy I found this office. Customer service is excellent and they found me a great price…read moretoo! Highly recommend.

Brandon was very polite and helpful when it came to handling all of our insurance needs. He was…read morevery knowledgeable and provided us with exceptional customer service. Brandon made the transition from our previous insurance company to State Farm easy. I would highly recommend using Tony Tibaldi and his team for all of your insurance needs. We have also recommended family and friends to his team.

well informed, very transparent and understanding of situations versus meeting the need of the…read morecustomer. I will refer him to anyone who doesn't have insurance to those wanting to make the switch.

Bud and his staff are great, very thorough and the pricing is very reasonable. They are very…read morefriendly and listen to your needs and concerns.

I have been with this Erie agency for 48 years. I have four cars, my life and my home insured with…read morethem. I have had very minimal claims on my policies but when I did, the staff was great to work with. The rates I pay for coverage are very good.

Go somewhere else. I was with them for over 25 years with policies on 9 cars, homes and several…read morebusinesses. and for the first 20 years had 3 tiny claims. Then I got ill and had to start selling off businesses (which meant dropping policies.Then in a two year period we had two bigger claims, one claim for an apartment we leased and an accident that wasn't that bad but the other driver who was in a car valued at $1200 and was fine at the accident got a crooked lawyer and sued for 100k (50k damages for a $1200 car and 50k for personal injuries (all urgent care visits and their own therapy) and he had partial tort. Erie sent a great the lawyer who told us it was bogus. But that's the last we heard from Ian Webb. Those 2 claims in that 2 year period and calls weren't answered, people I referred were told that they didn't accept new clients and we never heard from Ian again. So as long as you send him money and don't use your policies he will act like your best friend but G-d help you if you need him and your not a large client anymore. After all this happened I switched all my policies to another agency that came highly recommended and I never even got a call from Ian Webb to get me to stay. After 27 years. I was with them when It was him and one other person and I was family. I referred countless clients to him but the first time you really need him don't hold your breath.

Professional, quick, kind, and so personable. AND the service fees are super reasonable. Been…read moregetting my taxes done here (when I remember to lol) for the past 4 years and I'm so glad this place was recommended to me. If you're near Belvidere, Mindy is the best!

I used Haffner for years to do my taxes for my small business, now this year they pull out on me…read moreand they wont do them, said I was notified. Nope they sent a letter to my home address where my Ex husband resides. How unprofessional, now I am left scrambling. This sounds awful personal on their side and not a good way to do business they could have at least finished this year and then referred me to someone else next year

I have done my own taxes online the last several years, but things were getting a little too…read morecomplicated for me. I was referred to Haffner & Associates and am very pleased with them. They kept me informed and walked my husband and I through the steps of filing properly. They even helped us adjust our W4 so we could have the appropriate amount taken from our checks. Their employee at the front desk, Gretchen, is very friendly and professional. I would recommend this business if you are in need of tax services.

I recently took advantage of the savings available by getting the Drive Safe app for my smart…read morephone. In my early 70's, the simple installation directions were just a tad opaque to me. In a very short time and with great humor, Stephanie had me on my way. The app rated my driving. It was helpful to know that I'm a good driver. I've had State Farm for decades! The whole office staff has always treated me extremely well and courteously. They are always helpful - especially the time I ran into a downed tree just around a corner. The tree won that battle, but State Farm made the experience tolerable. btw, my car was totaled.