I came all the way from Detroit to buy this car, and everyone at D & J did a great job in making…read morethis purchase happen! At various times in the deal, we worked with four of the various family members to help gather information, do research, and then finalize the paperwork. They were all very friendly and went out of their way to provide things like extra photos to give me enough confidence to buy the plane ticket and come out to Joplin to seal the deal. Everyone knows that buying any used car can be a roll of the dice, but this is perhaps the first time that I have had zero disappointments in buying a second-hand vehicle from a dealer. Thank you again to D & J for making this a smooth and thoroughly enjoyable purchase experience -- and their lunch recommendation was great too!

Good vehicles and work with people. They have good cars & a fantastic warranty. They believe in…read moresecond chances and you will too once you stop in and become their customer.

We had an service appointment for 11am and was there a little early. At 1pm, I called to see what…read morewas taking so long. The lady who answered said she would check and put me on hold. She came back and told me the service guys all go to lunch from 12 to 1 so it should be finished shortly! I can't hardly believe they would let a customer sit in the waiting room for an hour while they go to lunch when the vehicle is there for a simple oil change and tire rotation. Finally, at 1:40pm, the car was finished. Over three hours, including driving time from Pittsburg, KS for an oil change and tire rotation. Do not schedule appointments close to their lunch hour because you'll add another hour to your wait. Seems to me a change is in order for lunch breaks. Customers first, I don't think so. Every time they put me on hold and transferred me on the phone, I had to listen to Frank Fletcher's message about how they care about the customer. To make this clear, I am not complaining about the work, only the time it takes to complete something simple like a tire rotation and oil change.

I highly recommend Fletcher Toyota. John and Wes made my purchase of a 2026 vehicle the best I have…read moreever experienced. John was unbelievably patient with getting exactly what I wanted and Wes was super helpful with what the options were and what we did and really didn't need. They are both very earthy and enjoyable gentlemen and never pushy. I will definitely recommend them to my family and friends, as well as returning for any future service and vehicles

Two recent encounters with this dealership, both very frustrating…read more I have a 2019 Cherokee Latitude with 125,000 miles. Called for A/C service and was flatly told with no service history, they would not service it (at all). just spoke to the parts department - needed parts for above issue but was told by the Parts Representative that I needed parts that I absolutely did not need. I did try and explain but was cut short and was told that I was wrong without benefit of explanation. Unfortunately, this was first...and last interaction with Frank Fletcher in North Little Rock.

Of I could give zero stars I would. Bought a brand new Jeep compass and with 2 days started having…read morecomputer issues, park brake would kick on randomly, heaters wouldn't work correctly, touch screen barely worked, just all kinds of things. Have taken it to them twice and all they did was reset the computer, which worked for a day or so, but didn't fix anything. Got very fed up and contacted Corporate, and they are pretty much the same, so now I know where Fletcher learned it from. Very irritating when you spend a lot of money to purchase a brand new vehicle and it doesn't work correctly and the dealership and Corporate do basically nothing to remedy their malfunctioning vehicle.

Terrel did a fabulous job listening to my needs and matching me up with the perfect vehicle to fill…read morethe bill. The entire process was quick, easy and very pleasant.

3 years ago my wife went in looking for a vehicle and was sold a Buick Enclave. As is. Literally…read morethe day she drove it off it started having electronic issues so we drove it back and they said they would look into it. A day or so later we picked it up and got her onto the interstate and it happened again. We did this 3-4-5 more times before Skyway stated, they can no longer help us. In my drive way it has sat since then as I've made every $400 payment on time. My debt is now down to 3 payments and its time to buy my oldest son a vehicle so I went back thinking they could give me at least something in return and let me drive away with another vehicle. No, they stated. They couldnt give me $1 for it but asked me to come by anyways in which I told them there isnt a dollar amount in the world that would make me trust them ever again. Buy at your own risk. If anyone needs parts from a Buick Enclave, come see me. Skyway did not deny the fact that they sold me a bad vehicle, my question is it due to it being a woman who walked on the lot. We are looking into this.

Do not buy a Kia. They sell you on a 10-year, 200,000-mile warranty, yet my car is now sitting with…read morea blown engine not covered under the warranty with only 64,000 miles on it. Here is what the technician said happened: 'The alternator shaft pulled the threads from the alternator pulley, causing the pulley to come off along with the belt. This damaged the water pump and radiator, which then broke an engine mount and blew the head gasket.' All of that is only covered under the 60,000-mile warranty. So an engine pulley, something that literally turns the drivetrain, is somehow not considered part of the drivetrain? The drivetrain can't turn or function without an engine pulley. You see how they trick you? They are really selling you a car with a 60,000-mile warranty. And honestly, do you really want to buy a brand-new car with 17 miles on it that is effectively only covered for 60,000 miles, especially when Kia is known for using cheap parts? But I did figure out why they say "stay frosty"... It's because they know your engine will be blown and the heater won't work. So you're sitting in a non-operational vehicle, freezing...thus: "Stay Frosty." When I called and told them the problems I was having with the Kia dealership. They didn't care. So, no, they are not a "dealer for the people." They are a "dealer for the suckers who buy here"

Be careful when dealing with sales people here. Especially run if "Dr Phil" approaches you…read more Agreeing on a specific price does not guarantee that price, and there is no way to know when you don't get the paperwork for a couple of weeks.

Cameron and David went above and beyond when we purchased a car from them. They both were very…read morehonest and respectful during the entire process. They gave us a fair trade amount for the vehicle that we traded in. I can not say enough good about these guys. Don't hesitate doing business with Midwest Motors they will treat you right!

I bought a "back row beauty" from this lot and was treated like I spent 100 thousand dollars…read more Customer service was top shelf from the time we walked on to the lot until we left with our new (to us) vehicle. The gentleman who closed our deal (Cameron- I think that's right) told us he would ship us a simple little part the vehicle needed, and followed through. Honest. Respectful. Integrity. I would strongly recommend this group to anyone.

Service dept is horrendous!!!! Beware!!! No return calls,…read moreinsulting comments and 1/2 the never do the proper paperwork to get vehicle in line for repairs!!! Dusty does as he pleases and management has no issue with his behavior that would get him fired anywhere else!!!!!!! How pathetic!!!

Roger at Fletcher Ford did a great job. We've bought 3 cars here and do service here as well.read more

Lots of interesting and unusual vehicles. I try and drive by here about once a week just to see…read morewhat new vehicles have come in. The person who runs the place is always friendly and more importantly, really knows his cars. He seems as passionate about the vehicles on the lot as any collector and he knows all the details off the top of his head without looking things up. I can't say that about the salespeople at most car dealers where they rarely know half the details about the new vehicles on the lots. Yet this gentleman who has consignment vehicles seems to know all the history, performance, and little details car fans care about. And it's not just cars, there are trucks school buses, RVs, motorcycles and other eclectic cars. It's rare there is not some vehicle on the lot I wish I could buy but being a car collector is not in my budget. I'm sure he sees a lot of people like me, we come to look, chat, dream and he's always helpful and patient with us lookiloo's.

They got me in my appointment on time and did all the things I asked for them to do and they did it…read moreprofessionally.

BEWARE! Chevy Colorado: GM officially released a service bulletin addressing the coolant leak at…read morethe upper radiator hose. It is a "known defect" rather than wear-and-tear. Landers, the Chevy dealership in Joplin, Mo., is aware of this problem, which bulletin PIT6494A documented. They did not stand behind their product but instead charged me over $500. I was disappointed that they did not stand behind their product!