Frank Fletcher Toyota

(1 review)

Good vehicles and work with people. They have good cars & a fantastic warranty. They believe in…read moresecond chances and you will too once you stop in and become their customer.

D & J Auto Sales

(1 review)

I came all the way from Detroit to buy this car, and everyone at D & J did a great job in making…read morethis purchase happen! At various times in the deal, we worked with four of the various family members to help gather information, do research, and then finalize the paperwork. They were all very friendly and went out of their way to provide things like extra photos to give me enough confidence to buy the plane ticket and come out to Joplin to seal the deal. Everyone knows that buying any used car can be a roll of the dice, but this is perhaps the first time that I have had zero disappointments in buying a second-hand vehicle from a dealer. Thank you again to D & J for making this a smooth and thoroughly enjoyable purchase experience -- and their lunch recommendation was great too!

Frank Fletcher Dodge

2.8

(19 reviews)

Two recent encounters with this dealership, both very frustrating…read more I have a 2019 Cherokee Latitude with 125,000 miles. Called for A/C service and was flatly told with no service history, they would not service it (at all). just spoke to the parts department - needed parts for above issue but was told by the Parts Representative that I needed parts that I absolutely did not need. I did try and explain but was cut short and was told that I was wrong without benefit of explanation. Unfortunately, this was first...and last interaction with Frank Fletcher in North Little Rock.

Of I could give zero stars I would. Bought a brand new Jeep compass and with 2 days started having…read morecomputer issues, park brake would kick on randomly, heaters wouldn't work correctly, touch screen barely worked, just all kinds of things. Have taken it to them twice and all they did was reset the computer, which worked for a day or so, but didn't fix anything. Got very fed up and contacted Corporate, and they are pretty much the same, so now I know where Fletcher learned it from. Very irritating when you spend a lot of money to purchase a brand new vehicle and it doesn't work correctly and the dealership and Corporate do basically nothing to remedy their malfunctioning vehicle.

Roper Honda

3.5

(32 reviews)

BUYER BEWARE when dealing with this business! Poor service at this dealership! Things that were…read moresupposedly done on the vehicle never were!

We have been buying our cars at Ropers Honda in Joplin Missouri for just over 25 years. We have…read morealways paid cash and have gotten a fair deal. Which is why we always used them. This time I went without my husband to purchase a new Honda Accord. I was ignored for over 30 minutes! When I finally went back in for a salesman he treated me like I was stupid. I told him exactly what we wanted and he again asked if my husband would be happy with the color? We finally sat down to talk money I was told there was no discount just because I could afford to pay cash. I left and we will NEVER buy from ROPER HONDA! NEVER AGAIN! Just because I am female I am not ignorant!!!!!!

Landers Chevrolet Cadillac of Joplin

2.3

(32 reviews)

We purchased a 2021 Silverado and could not have enjoyed the sales experience more under the…read moreguidance of our salesman, Pete. Happy with the trade, the truck... and when we came back for our first service appointment, Lou Quinn was a gracious host making sure we were comfortable while our new baby went thru her oil change as quickly as possible. We have always had the best of treatment at Landers and you can bet when we're shopping for our next Chevrolet we will go there FIRST.

BEWARE! Chevy Colorado: GM officially released a service bulletin addressing the coolant leak at…read morethe upper radiator hose. It is a "known defect" rather than wear-and-tear. Landers, the Chevy dealership in Joplin, Mo., is aware of this problem, which bulletin PIT6494A documented. They did not stand behind their product but instead charged me over $500. I was disappointed that they did not stand behind their product!

Skyway Buick GMC

3.7

Great dealership if you're looking for a new GMC or Buick without the hassle of big city dealers…read more Love my Sierra I purchased here and will be back for my next one.

Second review my brother went to have warranty done at their shop because that is where we bought…read moreit they told him the cv joins were baby after they had his jeep for two days they said it had to go to Fletcher dodge for repairs WTF they are supposed to be a repair shop when Fletcher looked at the front end they had lose bolts and wrong parts on it dodge said that there work was not need and they damaged more than they fixed that didn't need they done more damage to the front end that could have hurt my brother or a inacent driver because of there false work just to make a buck to put people in danger of the front end locked up of worst do not trust that shop very dishonest people Fletcher dodge said it was poor workman ship

Frank Fletcher Subaru

2.6

I live 5 hours away from Frank Fletcher Subaru, but found my local Subaru dealer completely inept…read more I was able to work the deal 100% via txt and email with very little phone time. My salesperson Brady was absolutely awesome, professional and knowledgeable and so very helpful from first contact through delivery. The finance manager Zak was just as easy and delightful to work with. All dealership personnel knew I was traveling and I spent maybe 1-hour there signing final paperwork before I was on the road again heading back home. This vehicle is the sixth car that I have purchased from now three different Frank Fletcher dealerships and will continue to do so in the future.

Been to this dealership twice for service, both times were bad. First one was for a tire repair,…read morethey left me waiting for two hours. Second was for a recall part and tire rotation and oil change and radio upgrade, horrible. I got home to find my car had been damaged, a deep to the primer gouge in my back hatch and bumper. Looks like a cabinet had been rolled over and its door swung open into my car or perhaps a guy with tools up against my car. Fletcher is not taking any responsibility for this and basically telling me it did not happen in their shop. My husband followed me all the way to the shop on this visit and says there was no damage to back of my car prior to service. I also have never hit anything. We are probably looking at litigation over this since they are not accepting responsibility, I would run from this dealership.

Frank Fletcher Nissan

2.4

(14 reviews)

Everyone there is great. No complaints on my end. Easy to work with. I have purchased all of my…read morecars from Nissan and have them all serviced here.

Awesome! From purchasing a new Nissan to getting it serviced, it's very easy! They deliver what…read morethey promised!

Roper Kia

2.2

(36 reviews)

TL;DR: service was awesome, culture was positive and welcoming…read more -- We had a massive oil leak in our Sedona and were running through a 5 qt bottle of oil ever 1-2 weeks. Given a few of the signs, it was obviously a recalled part (oil pressure sensor). I took it to Youngblood Kia in Springfield who said it was some complicated thing that would take $1500 in parts and $2000 in labor (but he offered me a 10% teacher discount...). I argued with their diagnosis didn't make sense to me eventually took the van to Roper instead. Within an hour they confirmed it was the recalled part and immediately began replacing it. In the end, I was out six hours of time and the cost of fuel. During the time I sat here waiting, the employees' love of their work-culture has been obvious and everyone more than welcoming. One of the service reps even popped in to ask who was getting oil changes and paid for them all saying, "Hey, it's December! Merry Christmas!" Thanks, Bryan and Andrew!

So,for starters. We purchased a vehicle from them and they told us that it came from them with a…read moresix month or 6000 mile warranty, whichever came first there were no questions asked. Luckily, we did go ahead and buy an extended warranty, which I will have to say cost way too much for what it was for only three years. we have literally had the vehicle less than two months and within the first month something goes wrong with it. We took it up to them. They said they fixed it, but apparently they did not. we called him back a week later and told him the car had the same issue and that it needed to be fixed. They told us well. There's nothing we can do because this is not a Ford dealer. This is a Kia dealer and you're going to have to take it to a Ford dealer to get it fixed. I called that bullshit because they work on other vehicles all the time. I'm not an idiot. We go to take it to a Ford dealer thinking that it still should be covered under the 6000 or six month warranty but low and behold they decided no we're going to use the extended warranty and instead of the warranty that was supposed to come with the vehicle. Called up there to ask them why we're being charged a $200 deductible whenever this should be covered under the six month 6000 mile warranty and they said that the part that was the issue which has to do with the motor was not covered under that they only cover power terrain. In power terrain the motor the transmission if I'm not mistaken, that's exactly what that is. Just letting future buys know I would not buy anything from this Kia. They are lying shit. I knew Mr. Roper whenever he was in charge of everything and if he knew what was going on now, he would be ashamed.

Ivey's Service Center

4.1

Excellent service guarantees their work and the quality is always there would recommend using their…read moreservice!

Family owned, locally operated I would send anyone there and if it can't be fixed they let you know.read more

Autohaus

3.4

(12 reviews)

**Caution** Today, I went to AutoHaus for a simple…read morestate inspection and to have a reverse light bulb replaced on my car. I even brought my own bulbs--this should have been a quick, easy job. Instead, I was stuck there for an outrageous hour and 17 minutes for something that should have taken 20 minutes max. And that's being generous. I've changed these bulbs myself before. It's a 5-7 minute job with two bolts to remove. The inspection itself? 10-15 minutes, tops. Then came the real slap in the face: $76!! $12 for the inspection. $64 for labor. - TO INSTALL BULBS I PROVIDED. At no point did anyone bother to tell me how long this would take, or what it would cost. And when I rightfully called them out on it, the employee had the nerve to be dismissive and condescending. Instead of addressing my concerns, he sarcastically asked, "Well, why didn't you do it yourself?" To which I replied, "Because I can't do an inspection myself, and I thought it would be easier to do them at the same time." For comparison, I called another local shop after the fact. They quoted me $10-$15 for the same job, plus the $12 inspection. And guess what? They would have had it done in a fraction of the time. Let me be crystal clear: AutoHaus ripped me off! They wasted my time, overcharged me, and treated me like my concerns didn't matter. If you value your money and your patience, take your business elsewhere.

I was quick with the review I posted. When the Autohaus team "fixed" my sons car in one day, we…read morewere shocked. However, once we got it home, it began dying, and acting so strange. The turbo wouldn't engage, car would idle all over the place and die. They thankfully had it towed to them, at no cost to us. They then said it was a solenoid. Got it fixed, car still wouldn't engage the turbo. My 17 year old son found the problem; they didn't attach the charge pipe. Needless to say, all my confidence in this place has completely fallen off. Their customer service is A1 tho

Joplin Transmission & Auto Center

4.0

(6 reviews)

This shop is full off unprofessional advisors who belong no where near an auto repair shop. I…read morehighly recommend to choose any other transmission shop in the Joplin area other than these clowns. Save yourself the headache & waste of time. If I were able to give a 0 star rating, I would.

A shout out to Don and his crew! Just like several years ago they took great care of my repair…read moreneeds the other day. Still the same dependable and honest service I remembered. I was called several times throughout the process and kept informed as to the problem and fix. Will I use them again? You bet your sweet bippy I will!! Kenman.

Brockman's Muffler

John did very good work, and did it faster than I've ever seen. He ended up charging me less than…read morehe quoted. Great guy and a great shop, will definitely be back!

Took my old truck there. The man was very nice. Fixed it fast and did a great job. Very personable,…read morekind, and honest. Highest recommendation! I would send my wife or daughter there. Best muffler shop that I have used, ever. He was recommended by a friend who deals in expensive vehicles. That was also a solid recommendation! Thank you, Brockman's!

Denver's Custom

(2 reviews)

Great customer service and work . Best prices. Value is great. The price is right. The guy does it…read moreall by himself. He's he's fabulous. He's friendly. He'll do the very best he can do and Moore and he he's a wonderful guy.

This shop and it's owner are amazing!! Only mechanic we trust. He is a rare find in as much as he…read moreis honest, trustworthy and so good at his trade. Thank you again Denver for taking care of our cars.

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John S.

11 years ago

I Purchase my brand new Sienna there. I just called Frank Fletcher Toyota earlier this week to schedule my first 5,000 mile service. I went on their website and call the 800 number to schedule my service. I showed up at my appointment time and was taken in right away. I did not have to wait. They have a real nice customer lounge area. I was able to get some work done on the free Wi-fi. I had great Service experience on my Sienna this morning. They did a great Job!! The Service Manager Ryan greeted me, he is the best. I would highly recommend Frank Fletcher Toyota for Service!! read more

Oscan V.

14 years ago

Purchased a used 2010 Jeep Grand Cherokee from them over a year ago. The sales rep was great to work with... very easy going and not "pushy". I made them a rather "low ball" offer and was surprised they took it. I've put about 22,000 miles on the vehicle since purchase and it has been 100% trouble free. Only "little" problem I had during the negotiation process was they cut me a check for sales tax out of the loan and it ended up being about $40 less than actually owed. They offered two free oil changes to make up for the mistake which was perfectly fine by me. read more

Renae C.

12 years ago

I went to look at a vehicle at the Rangeline location. They had several other individuals looking at the same vehicle. I was offered $3000.00 to $4000.00 less than book price for my vehicle which was totally disgusting ! The finance person totally tried to take advantage of me. NOT the way to do business in an honest way. It's not ok to try to take advantage of someone just because they are just out of highschool, nor is it ok to take advantage of the residents in our community. So Sad I was treated this way! read more

K M.

6 years ago

Went in to have an airbag issue resolved. The mechanic was wonderful! Love this Dealership!

Frank Fletcher Toyota - car_dealers - Updated August 2026

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I have been looking for a used convertible for a long time with no luck. They were able to find a…read morevehicle that fit my description. It was a high mileage car so I expected some issues, but nothing my mechanic could not fix. Overall, I am very pleased with my purchase.

I cannot praise B&S Auto Works enough! I recently purchased a vehicle from them, and my entire…read morepurchasing process was seamless. After I had taken the car home, I realized the headlights were not working. When I took the car back to B&S to see if they could do anything, Jim was more than willing to help. He worked on my car as quickly as he could, at his own expense, and I had it back within 3 days. My family has been purchasing cars from Jim and Sue for years, and I plan to be a customer of theirs for a very, very long time. I would recommend them to anyone and can't thank them enough for how good they've been to me and my family!

360 Auto Service

3.0

My wife and I are new to the area so we don't always know where to take our vehicle for service. We…read morewant somebody we can trust who does good for the community cares for their employees as well as the customers. Small family owned businesses like this or what keep America running. I am a navy veteran and I know this company does great things for first responders and military veterans. Not only are they good at what they do work wise, but they are good at what they do internally. I had my oil changed nothing more nothing less Everything went smooth. They did refer me to a company to install the windshield. They did a perfect job everything went well. If I could give 10 stars, I would. You definitely get quality work at a great price this place is top-notch. Jason Stone

quotes me 100 dollars to fix ignition coil, thought it was pricey but said okay I'll do it, show up…read morehe says I forgot to add something so it'll be 150 I grit my teeth but swallowed it and said okay that's fine then a 12 year said he was charging you wrong it's gonna be 210 and we won't match our quoted price I was DEVASTATED i couldn't drive my car away wh so what was I suppose to do?! I'm a autistic mom of 3 and that family owned business DOES NOT CARE ABOUT FAMILIES I can't stress this enough go somewhere else you've been warned

Fletcher Hyundai

3.3

(14 reviews)

I'm extremely disappointed with my experience here. This all started because of a motor that…read moreHyundai recalled -- yet I still had to pay out of pocket because it was not covered under warranty. What should have been a straightforward repair turned into a stressful and frustrating situation. After paying thousands of dollars for the work, my vehicle was returned with damage to the hood/body that was not present before service. Instead of taking responsibility, I dealt with delays, poor communication, and constant pushback while trying to get the issue addressed. I made multiple attempts to resolve things directly, including contacting corporate and filing with the Better Business Bureau, but getting clear answers or accountability was incredibly difficult. Paying for major repairs is bad enough -- having your vehicle returned in worse condition makes it unacceptable. If you value transparency, professionalism, and respect for your time and money, document everything and proceed with caution. I will be attaching photos of the before and after below. Please note that the before photos are literally taken by the shop before the service started, the after is the day after I got it back and saw it in the sunlight and they're denying that it happened in their care.

Came by to charge up our car. Was met with a very gracious guy who offered us complimentary…read morerefreshments. Bathrooms are so clean I wish the one at my home looks like it. Premium hand soap is a classy touch.

Transmission Exchange & Repair

3.7

If you want your car to sit at a shop for a month i recommend this place! They LOVE to waste your…read moretime! that don't know how to get shit done. I highly recommend AAMCO off 4th st. Very helpful crew.

These guys are trustworthy and do good-quality honest affordable labor. They fixed a transmission…read morefluid leak from axle seals for about 1/4 of the price that J&M Muffler estimated.

McCallister Body Shop

(5 reviews)

Excellent service! I brought my car in for an insurance claim and asked about the price to fix some…read moreunrelated chips in my driver's side door. Repainting it would have been $700 and it just wasn't that important to me but Tyler said that they could touch it up if I wanted. When I picked my car the repair looked like new and they had touched up the chips at no charge! I love not seeing those nasty chips every time I get in the car! Tyler and the whole team were very friendly, I received a call keeping me updated on my repair and my car was ready a day early! My car looks brand new again! Highly recommend!

McCallister Body shop once again delivered more than what they promised, earlier than they said…read more They did a great job on my F150 and I would highly recommend them.

Barney's Quick Lube

3.2

(9 reviews)

Quick service. Great customer service. Answered questions and took care of everything fast.read more

Barney's has been THE place my family has taken their cars to for years. We have never been led…read moreastray. They are so honest and they're very flexible! I feel like you can't really trust a lot of car shops now a days, but we trust Barney's! The service was so fast and reliable. I had gotten told at a Dobbs in a bigger city that I needed to replace my shocks and struts and it would cost me about $1000. I took it to Barney's and they ran a bunch of tests and within an hour they told me there's nothing wrong with and I don't need them fixed for a while. They get us in every time without fail. The staff is kind and trust worthy and keep it real with you about your car and their opinions. I really appreciate the honesty!

KEVIN'S AUTO REPAIR

3.4

(8 reviews)

Absolutely horrible place asked them to get my jeep drive able after it stalled out on me in dollar…read moregeneral parking lot on Main Street...had a rebuilt transmission in it warranties for two years and the two years mark is up on that warranty 01/15/2026....they have kept my jeep throwing more things to do with it and making me pay almost $1400 now just to find out from the guy who rebuilt my transmission that Kevin's auto repair is taking me for all my money and he needs to fix my transmission now. I've already paid Kevin's auto repair $425 for nothing and wasted so much money and stranded living at my job since 12/16/2025!!!! Kevin's auto repair are criminals fair warning. This has ruined my life! Response: first of all not living in my jeep I have a home in Miami, OK but uber is damn expensive back and forth to home when I work 12 hour shifts as a crisis specialist! Asshole! I could have fixed the Tran pan later! You're not helping me at all you're hurting me more and more. I could have been told it was the transmission the day it got to y'all!!! Self righteous jack ass and I was told later that it would only cost $312 for the safety switch!!! So more lies!!! And the driveshaft has nothing to do with driving back and forth to joplin for work I haven't been to Disney since last summer when I found out I have to get a modified front driveshaft for my jeep and when I do go to Disney I stay on trails that are not rough for it! I said I had money to repair it but after I was told it was only going to be $312 I paid my bills for the month! And I never said I have no responsibilities that is a lie too!!!You're absolutely evil. My hobby and what I do with my jeep to cope with the stuff I see for work is not negligence it is absolutely self-care for me to be out in nature so I can help folks. Which of course you don't understand at all clearly. I was trying to stress to you the importance to me of my jeep not be judged by you!!!

This is the second time Kevin's Auto has saved me. Kevin did an engine swap on my Kia a few years…read moreago and never had an issue after that. This time I bought a cash car, and the guy who sold it to me, screwed me. Then I took my car to Dry Fork, only for them to lie to me and try to take thousands. Kevin's was booked out for weeks but they got me fixed the next day for under $500. I'm so grateful and I'll keep letting everyone know.

D & J Auto Sales

(1 review)

Snodgrass Collision Center

3.6

(17 reviews)

I went in for a wheel alignment, and it was found that I needed a right wheel hub, which is a…read morelittle costly. I scheduled that repair for the next day and being who I am, I was skeptical, but in reality I found that it in fact was needed, and my car was much quieter when I left. And honestly, their pricing was very fair, and their service was done in a timely manner. I had the privilege of meeting the owners Dana, Mike and Terry all of who were very nice and knowledgeable. I believe it was Matt, one of the mechanics, who found the wheel bearing issue: kudos to him. I couldn't recommend them more highly for their honesty and great service! Signed, Proton Man

This place is a joke.. They do shoddy work. The owner has the gift of gab and believes that he…read moreknows everything and customers don't. That's probably true for some, maybe, possibly, the majority, but there are those who do. They may not be "subject matter experts", but it's not rocket science. The owner, Dana, tries to paint himself t in the light and believes he's always right. He doesn't want the truth out there that may paint a bad, yet true, picture. He may have his hair share of happy customers, yet I'd be willing to bet, that summer of them have no idea what was, or was not done, they just "trusted" that the job was done, and done right. Please educate yourselves on the totality of damage to your vehicle has, what's needing find, what else may have been impacted, what's being done, as well as if it was actually done, not to mention if it was done properly, and professionally. Just remember, they're getting paid no matter what, whether it be you that pays, your insurance company, your deductible (you), and your insurance, or even the other person's insurance. So, I won't mention the insurance fraud that took place, I just ask that before you take your vehicle here, or any other place for that matter, please take the time to maybe learn something new. Your vehicle just may be YOUR LIFELINE, it's not theirs. Worry more about the mechanical, working parts that make, or help, the vehicle go down the road, not how pretty, or nice it looks. I couldn't give no stars, because overall, I definitely would have. Lastly, and this doesn't necessarily point to this business, just hopefully your decision making processes in life. This is for everyone that trusts people until given a reason not to. TRUST and RESPECT, both, should never be just given, it is to be earned. And no, I'm not saying to be disrespectful, I'm referring to TRUE respect.

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4.6