I paid for the Blushing Beauty and was delivered something completely different and inferior. The flowers that were delivered look like they were bought at the supermarket. I AM COMPLETELY DISSATISFIED! read more

Frank Gallo & Son Florist - What I paid for - Florists Near Me - Schenectady, New York

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I have ordered flowers many times - from many different florists - and have never really been impressed with the delivered product. I had never tried Gallo and decided to give them a chance. Glad I did! Their flower arrangement was absolutely beautiful. The gentleman that I spoke with on the phone was extremely polite and friendly (I had ordered online from their website but had a question regarding delivery time). Gallo will now be my florist of choice. Definitely give them a shot. read more

Frank Gallo & Son Florist - flower arrangement - Florists Near Me - Schenectady, New York

My post seems to have disappeared. My wife passed on 12/20/25. For her service my granddaughter purchased from Gallo & son an arrangement to go on the base of my wife's urn. On the morning of her service day after Christmas,gallo decided to cancel the order last minute!! In a rush my granddaughter found by a miracle of God Danker Florist in Albany. Thanks for crushing blow frank it almost ruined my beloved wife's service . DO NOT USE THIS COMPANY. if I could have given a minus 1 star rating I would have read more

From the moment I walked in I was greeted with a warm smile and friendly service. I'm from out of town and was looking for a nice floral arrangement for my cousin- I'm so glad I decided to stop at Gallo's! If I lived locally I would go there for unique and thoughtful gifts, along gorgeous floral arrangements. I thought the prices were right on point. Highly recommended!! read more

I have been ordering from this shop for years and I have never ever been disappointed. Even for long distance. They pick the perfect florist for flowers to our family in Florida. So happy we have them. read more

I ordered a bouquet for my daughter's birthday to be delivered to her school. In the special instructions, I requested delivery at a specific time because I knew she would be there. Unfortunately, the flowers were delivered late and left outside in the cold and snow. I contacted the shop and spoke with Ellen, who was kind and understanding. She initially offered to send a replacement bouquet at no cost; however, by that time my daughter had already returned home to the West Coast. Ellen then agreed to issue a refund. I followed up twice over the next several weeks to confirm this agreement. After a full month passed with no refund, I called again on January 9 and spoke with Frank Gallo. During that call, Frank was loud, dismissive, and rude. He ended the conversation by saying, "Okay, you pulled one over our heads--nice job." He then called me back to say that I had left a "bad taste in his mouth," criticized the way I spoke to him, and suggested that it was somehow my daughter's fault that the flowers were left outside. I ended the conversation by clearly stating that the error was the company's responsibility, thanked him for finally deducting the charge from my bill, and hung up. Never again. Not with him. read more

I ordered via phone call to discuss pricing & flower bundles. They were able to squeeze me in for same day delivery & dropped them off at the hospital. I currently live in California & was able to send them to my best friend out in NY very easily! The lady on the phone was also very helpful. I had no idea what the flowers were going to look like because I had them do the "designers choice" option and told them she was expecting a baby boy. My best friend sent me a picture and said she loved them! The blue bow was a great touch! Thank you for this delivery! -Love from California read more

Frank Gallo & Son Florist - Designer's Choice for a baby boy - Florists Near Me - Schenectady, New York

My husband and daughter ordered flowers for 84 birthday to be delivered in the morning but no later than 1:30. I had to take my husband to PT at 2:30 and waited until 2:00 to get him and is rollator in the car. I will add that my daughter called them several times to let them know of the time limits. As I was pulling out of the driveway at 2:16 your driver blocked my car. He came up and said he was there to deliver the flowers. I explained that we had an appointment and had to leave. He then went back to the car and talked with a woman in the car. He then came to the car with the flowers. I explained that we had to leave and that they were supposed to be delivered by 1:30 and we had to leave. I have Parkinson's so don't move very easily and could no way go back to the house and take them inside in a short amount of time. The flowers looked beautiful and it spoiled my birthday that they couldn't deliver them on time. read more

We called to order flowers for our friends mothers wake. They recommended a peace lily because they had quite a few orders for flower arrangements for her. They delivered it that day, it was healthy and worth the price they charged. Staff was friendly, knowledgeable, and understanding. Great service and quality products! read more

The absolute worst experience it's bad enough. I lost my best friend of 60 years after ordering an arrangement from florist.com and the order was sent to Gallo's to be filled and delivered to the funeral parlor what I paid for is not what I received instead of receiving a beautiful arrangement I received coronations and crappy daisies a vase. I thought I was gonna lose my mind what was supposed to be my final goodbye, placing the wind chimes alone side of her urn would now never happen am heartbroken and Gallo is to should not be in business people no matter what the occasion is you're dealing with people's feelings and mine was heartbreak this just added to it read more

We called on Friday for 6 table arrangements for Sunday at noon and we loved flowers. Customer service was excellent and the flower arrangements were perfect! We sent them home with guests and they shared photos with us. Thank you! read more

Frank Gallo & Son Florist - Floral arrangement for the tables at the event. - Florists Near Me - Schenectady, New York

I ordered a custom arrangement for my grandmothers funeral. It had 2 large dominoes and a floral arrangement underneath. I reiterated a hundred times that the dominoes were supposed to be made of flowers and instead I got them made out of styrofoam and whatever circular thing they made spray painted horribly black. The flowers were supposed to have blue in them and they were all white. I paid over $500 for this and it definitely wasn't worth it. read more

Horrible!!! Again and again and again! Third Mother's Day in a row they have not delivered the product I purchased on FTD.com. When I call the number on their website for customer service it just rings and rings and no one ever picks up. I went through this the last two years and implored FTD to stop using these people. I purchased a $100+ bouquet of all pink roses, carnations and other flowers and ended up with only 3 roses, a few other assorted flowers that were damaged, dirty stinky water and something that couldn't have cost more than $20. The proof is in the pictures below of what I purchased and what my Mom received. Last year they delivered a second 'free of charge' bouquet and it was worse than the first one!!! Not sure what playbook they are working from here, but certainly not the same one FTD is working from!!!! read more

Frank Gallo & Son Florist - This is what I recieved. - Florists Near Me - Schenectady, New York

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What a great experience from a local, family owned business. I purchased flowers for same-day delivery for a friend, due to weather they called me and asked if it was ok to deliver the next day. I said of course! I appreciated the communication! Also got updates and a picture text when the flowers were delivered. All around great experience. read more

Frank Gallo & Son Florist - Florists Near Me - Schenectady, New York

I just had the most horrible experience with Frank Gallo & son. I ordered flowers for my mother's birthday and it was not delivered. I called the shop the next day and they said that they will investigate. At the end they delivered the flowers a day late and flowers looked horrible not at all what I ordered. I emailed them with the photo, but emails do not go through. read more

STOP SEARCHING! Frank Gallo & Son Florist is the florist you need! I've bought flowers from 1-800-flowers and Edible arrangements and my experience has always been less than desirable. This time I decided to shop local and went directly to the florist. It was THE BEST possible experience at a reasonable price! I HIGHLY RECOMMEND! read more

I just received a fabulous bouquet from Frank Gallo & Son! The family members who sent it are out of state, so I'm not sure how the chose this florist, but I'm sure glad they did! These are gorgeous, fresh, and smell amazing! Thank you so much! I'm very particular about my flowers! read more

Absolutely outstanding business! Have ordered from here many times and have never been disappointed. They always take pride in their work which results in smiles from my loved ones!! I cannot say enough good things. Don't look anywhere else, put your trust here... you will not regret it!! Many thanks again to Frank and company. read more

Received a boquet 12 days ago and the flowers are still going strong. The pink bubbled base compliments the color tone of the flowers well. The delivery man followed Covid protocol too. read more

After no reply from Frank Gallo, I received a marketing email from them last week and replied how dare they contact me given their lack of response to my inquiries regarding my Mother's Day bouquet. They wrote me back, claiming my emails had gone to a spam folder, which, whatever, but what WAS impressive was that my mother contacted me to let me know she had received the most beautiful flower delivery and asking if I had sent it. They had gone back and created the arrangement I thought I had purchased for her for Mother's Day and delivered it to her. It was exquisite and everything advertised on their site. I really appreciated that they did this. I honestly don't know if I will order from them again, especially at a high volume time of year like Valentine's Day or Mother's Day, but I did really appreciate the effort to make something right, especially so far after the fact. That was classy. read more

"Delivered" to wrong address and ignored all attempts to contact them online. Worst delivery ever.

My husband ordered an arrangement for me, for my birthday, but because of his work schedule didn't see it until 2 days later. By then, the lilies, which were not properly cared for, prior to arranging (the Anthers were not removed so they were dropping pollen), were already wilting and looked pitiful. My husband mentioned purple Alstroemeria, as the arrangement he'd ordered showed purple Alstromeria (my favorite) but I had to inform him that there wasn't a single purple Alstroemeria present and hardly any Alstroemeria to speak of at all. The delivery driver was also anything but, friendly. I definitely would not order from this place again. Update: By 3.5 days, all Lilies have completely lost their petals. : ( read more

Frank Gallo & Son Florist - Florists Near Me - Schenectady, New York

The most disgusting, inappropriate joke of a business. I ordered a bouquet of peach and pink roses, ranunculus, and greenery to be delivered to my mom. What was delivered was a lackluster bouquet of white gerber daisies and carnations. After requesting a refund through the third party company I ordered them through due to inaccuracy, I received a call from Frank Gallo personally, demanding that I make the recipient leave the flowers on their doorstep for him to pick up the next day. He proceeded to call me a scam artist and said that I was "wildly out of line" for requesting a refund for his unsatisfactory work. He then proceeded to say "you must be a liberal" and "it's people like you that are ruining our country." I will NEVER use this company again. An absolute fucking joke. read more

I typically view long Yelp reviews as a sign of instability but this was the worst consumer experience I've ever had. Here is what your special occasion floral delivery from Frank Gallo will be like: Sending surprise flowers to a loved one at work? They will receive a random phone call in the middle of the day and hear "yo I got flowers come outside" they will then, confused, have to put down their work, get up from their desk, walk outside their office, and stand there, watching someone park (that's right, they called from the road.) and emerge from a smoke filled vehicle, pull a bouquet, covered in plastic, from the back seat, and enter their lobby to hand it to them, plastic still on. The delivery person, and the flowers themselves will reek so intensely of marijuana, they will make your lobby, and your office once you bring the flowers in, also reek like marijuana. Cherry on top: the smell will intensify ten fold after you remove the plastic. But that's what happens when someone is smoking a joint inside the car your flowers were in...a joint their passenger was still smoking in the car as they sat outside my place of business. My colleagues who walked through the lobby in the hour after this individual was inside (for 30 seconds) complained of the smell. My colleagues who were stepping out to lunch at the time of the delivery said walking past the car was like hitting a brick wall of pot smoke. I wasn't even comfortable having these flowers on my desk they smelled so strongly of marijuana. Receiving flowers from this florist was 100% stress and 0% fun. The individual who ordered me the flowers called & complained Their way of making it right was sending another delivery- seems fair right? AGAIN, though, the delivery person called me in the middle of the workday, from the road.... Why! This takes all the fun out of getting flowers. How could a florist not understand this? Delivery people come and go from our office all the time...There's no reason to call from the car unless you feel that your time is more important than the individual you are delivering to (aka the paying customer...who is busy working...) All I remember from this is Experience is having my workday interrupted several times, and my workspace/office smelling like marijuana. Also, the arrangements were anemic at best. Aint nobody got time to get flowers from Frank Gallo I have had surprisingly excellent experiences receiving deliveries from 1-800-FLOWERS so I'll be sticking with them going forward and recommending the same to anyone I know. read more

Just received a most amazing bunch of flowers from a friend. Gallo's did a superb job as the bunch is full of pink wonderfulness!!! Roses, daises etc. I smile each time I pass the flowers. I really recommend Gallos if you are thinking of sending flowers. Thank you Jean G read more

I just wanted to thank Frank Gallo for the beautiful arrangements he did for my father-in-law. As a funeral director, I have a lot of experience ordering flowers, but ordering for my own family is different. Frank Gallo made my experience so much easier, and took the time to chat with me about where I was from, who the arrangements were for, and what I had in mind. I explained my price point and that I wanted a glass vase and let him design the arrangement. The arrangements were absolutely beautiful and fresh. I am so happy that a simple online search led me to this wonderful florist. read more

I would give zero stars if I could. Ordered flowers through FTD and they used this florist. The first time the delivery was the wrong size arrangement with broken ornaments. FTD scheduled a redelivery and it never showed up, as in we never got the arrangement and they marked it delivered with FTD. Not okay! read more

If I could give ZERO stars I would. I have used this florist for over 13 years and to be treated the way I was recently..I wouldn't recommend ANYONE to use them again. i ordered flowers for my mother's funeral 10 days before I needed them. The night before the funeral I stopped my the funeral home to check them out and they were wrong! They delivered 2 out the 3 arrangements and when we called about the 3rd one they told us they were delivering it the next day AFTER the service would have been over! To top it off..not 1 arrangement included my mother's favorite flower. the OWNER's solution was to ask if it was ok to SPRAY PAINT the flowers missing! When I called to discuss compensation with the owner, I was told I should have been happy with what they did for me and that it was "unreasonable" to expect them to correct it the night before the service. I then met in person with the owner to review the order and the pictures..4 minutes into the conversation the owner started screaming at me at the top of his lungs telling me I was "crazy". "Needed medication". "I should be institutionalized ". Funny...on their website they state 100% satisfaction. Not sure having a man scream at a woman and bully her is proper business etiquette. The fact he won't take responsibility for the mistakes, attacked my character and flat out insulted and tried to intimidate me..well-be careful if you choose to do business again with him. I certainly will never do business with them again not will any of my friends or family read more

I am a government contractor that lives on the southern gulf coast. My wife and daughter live in the Albany area. This is one of the best establishments that I've done business with. The staff is top notch and willing to help in anyway. I can't say thank you enough to them. This is the number florist I've ever dealt with. read more

I reached out to Frank Gallo Florists for a special occasion, and it was a wonderful experience. My aunt was thrilled with her birthday arrangement created by this amazing shop! She marveled at the wide variety of flowers and each one's vibrancy -- and her friends can't stop talking about how beautiful the arrangement is! Plus, the proprietor was wonderful to speak with on the phone. Thank you for using your talent and experience to make my aunt's day even more special! read more

Frank Gallo & Son florist is my premiere florist! I would never use anyone else! The flowers are just beautiful and last a long time! The prices are very responsible and the staff is wonderful!! I highly recommend them read more

Call this florist for the first time last week Ordered a fresh arrangement for funeral I was very please with the results I think they did an excellent job read more

If you're looking to book a florist for your wedding look no further! My mom and I recently met with Frank Gallo & Son for our bouquets and center piece flowers. Frank was extremely honest and professional! He knew exactly what our vision was while keeping our budget in mind. Truly a stress free process. I can't wait to work with them for our April wedding! Thank You Frank Gallo read more

Received an arrangement from Gallo & Son last week. The flowers themselves were beautiful. This has nothing to do with the skills of a florist though. Of course a florist will use beautiful flowers. The arrangement itself was quite pretty. However when I went to change out the water and trim the stems, the stems were criss-crossed and wrapped in a lot of tape. It was difficult to remove the tape and unwrap it from the roses. I lost quite a few leaves and bent some stems. A florist who advertises themselves as an older and established business shouldn't need tape to make an arrangement. Besides the beautiful flowers, that deserved better handling, the other highlight of my experience with Gallo & Son was their friendly delivery guy. When I didn't answer he called and was very patient about my needing a couple of minutes to get to the door and was in great spirits despite it being about 100 degrees outside. read more

Sent an arrangement to husband through proflowers.com and John Gallow filled it. Arrived in pristine condition and smelled wonderful! Would use this florist again! read more

Called and ordered a bouquet with a cross for a wake. I stressed how important it was that I had a cross in the bouquet. I paid almost 100 dollars and got the complete opposite of what we discussed. I called to complain while at the wake. He said they went without because the cross would have crushed the arrangement. Really??? So he just did what he wanted instead of discussing with me what options I had? Horrible job, I would never recommend them to anyone and I will let everyone know to never order flowers from this rip off store again! read more

I have ordered a dozen yellow roses from my wife for our anniversary for the last 36 years and this arrangement may very possibly have been the best one I have ever gotten. We are currently in the hospital in Schenectady together and it was exactly what I wanted to do to brighten her day. Thank you for doing such a good job. read more

I ordered a fruit/food basket for my parents and was very disappointed that the cookies and crackers in the basket were stale. I spent good money on the basket to. This was an Easter gift for my parents since I live in another state. I use to work for Frank Gallo and the quality of their product has definitely gone down hill. They also promised to deliver a different basket of fruit, nuts and pretzels and that never happened. What happened to quality customer service and pride in your product! I will never order from them again!! I will order from Price Chopper in the future who I have never had an issue with. That is sad when a grocery store produces better gifts than a local florist. I will never recommend Frank Gallo to anyone! read more

I ordered a Mothers Day arrangement through Teleflora to be delivered to my Mother. The arrangement looked nothing like what was advertised on the Teleflora site. There were so many flowers jammed into this vase that some of them weren't touching the water. The vase looked like it came from the Dollar Store. After taking phone numbers and email addresses for both me and my mother,which I assumed would aid in the delivery process, they left the flowers outside in front of the garage. All this after advertising "hand delivery". I've ordered flowers from many florist in the past and this has to be the worst !! Never again Frank Gallo. read more

I ordered flowers a week in advance to send to a friend who was grieving the loss of their son. I had ordered customized roses, and also customized the time of the day they would be delivered. That very morning the roses were to be delivered, I saw a post on Facebook, saying the family was going to be out of town for the week. Frazzled, I called the Frank Gallo Albany location and spoke to a very professional and accommodating man. My order of flowers was already on the delivery truck to be delivered, but the man allowed me to delay my order (even though I had customized roses) to whichever day I would like. In the end, I happened to find out that man was Frank Gallo! His accommodations to my last minute request was SUCH a blessing and so helpful to me. You have created a repeat customer for sure! Thank you Frank Gallo Florists! read more