I called Brian at Fox Locks and told him I needed six doors all keyed the same. We had set up for…read moreservice the following day but my schedule changed that day and I had to reschedule. Both Brian and tech Mark followed up again by both cell and txt. Very courteous and professional, not at all pushy or dis interested. Brian rescheduled me for the following afternoon and Mark called me twice that day to keep me posted for his time of arrival. Mark was very polite, professional and knowledgable. He was quick, clean and made sure I was completely satisfied before he left. Ive used locksmiths several times in the past 30+ years and I gladly proclaim that this experience was right on and delivered with 100% customer satisfaction......Good work Mark - my new "GoTo Locksmith".....Thank you !!

I was locked out of my home. I called Fox Locks and he arrived very quickly. He did a great job.read more

They came out on time. Did the job I requested and communicated clearly. I absolutely recommend…read morethis shop.

Steve's was perfect for the job. I called several locksmiths and they were all significantly over…read morepriced. In fact one company wanted to know who they lost the bid to and what they were charging. I highly recommend them. Family owned and very professional.

Excellent techs! They have come to my rescue twice. I would recommend this…read morecompany................................

Rudest team ever, I called and asked for help on a project for a nice sized custom order and the…read moreguy hung up on me, i called back and they said they weren't interested in the order because they are short staffed. DO NOT USE THEY WILL JUST HANG UP ON YOU AND DENY YOUR BUSINESS.

Locksmith was very professional and timely. The price was more than reasonable for the service…read more It took quite a bit of time but Acura vehicles are very secure so that is understandable. Locksmith arrived on time and answered all my questions even if it wasn't relevant to the current situation. Hope I never have to use this company again but . . . I would if I had to.

Bruce is super friendly and very knowledgeable. If you need a car key generated or programmed these…read moreare the guys to go to! Highly recommend

Nice guy! I tried to rekey a lock myself and, of course, made a hash of it. I took my bag of parts…read moreto him and five minutes later he handed me back a working lock. He even complemented me on how far I had gotten.

My wife and I recently moved to Lake County and needed someone to help us change the locks on 10…read moredifferent doors. Each door had a different key and a few of the deadbolts were broken. We were very lucky to call Tom at Custom Lock and Safe. Tom was incredibly professional. He came to our home quickly, worked fast, completed everything we needed, and best of all, he was very reasonably priced! After completing all work, Tom walked us through usage of all the locks, told us how to lubricate some of the custom mechanisms, and gave us a few tips on ways to ensure our home is secure and safe. Thank you Tom!

Very great company! I was searching for a specific type of safe for over a year. I finally decided…read moreto go into a store and check them out. The employees were very knowledgeable and helpful. I was able to find the exact safe I needed and I ended up buying a second safe from them. If you need a great safe that is actually fireproof and not a crummy Chinese safe, head to Waukegan safe and lock!

I hope I do not have to deal with this business again. I needed a special type of lock for my…read morehouse. They said it needed to be special ordered. I waited and waited and naturally forgot about it because LIFE. Then a few months go by and I call to check on it and they claim they tried to reach me...false. No missed calls or messages from them. They kept telling me someone would get back to me and no one followed up. Completely wasted my time with them. They were not interested in providing quality service to me.

Called him he gave me a ETA and came on time like he said he was and he opened my truck not even in…read morelike 1 min

I called for an emergency service on a Friday evening around 7pm. my call was answered on the 1st…read morering. After discussing the issue with the keypad I was walked through a possible solution and it worked!! I am extremely grateful for 4 J's and the willingness to assist me over the phone on a Friday evening. THANK YOU.

I usually don't give a 5 star to any business, but Karlock was truly amazing! Karl, the owner was…read morevery helpful and kind in helping me with unlocking my small safe! I highly recommend him for any lock/key related stuff, he's a genius! Thank you Karl for helping me with the combination locks too! So glad you're in the neighborhood!

Karl went far above and beyond for me. I wish that I could leave 10 stars for this business. Karl…read moreis truly a master locksmith with a deep understanding of his craft. I picked up an older and quite rare car in Chicago and planned to drive it back home to NYC from Highland Park. I collect old cars and I already knew that keys for this car would be a challenge to find. The door locks were not working and I was worried about driving home and/or parking the car outside without being able to lock the car. I called a few local locksmiths who didn't want or know how to fix this. When I called Karl on the phone, he offered advice on how I might be able to fix this myself. It was a holiday weekend and, when my own efforts didn't free the locks, Karl made the time to come out and open up his shop. He stayed late on a cold and rainy night to make sure that we got everything sorted before my trip the next day. Karl was friendly, helpful and resourceful. He explained exactly what he thought it was, what he could try, and why he thought it would work. The locks had heavy corrosion and had not been used in a long time. Karl carefully disassembled the lock mechanism, got it to work and was able to get me back on the road safely and securely. Karl was a great find and I appreciate his dedication to go above and beyond to make me feel safe.