Dukes Plumbing was spot on and easy to work with...service was done on Saturday. Had toilet water…read moreline relocated so I could in stall a smart toilet. On time service, great communication, fair pricing and most of all Don was friendly.

Hey thanks again! Did a great job on a new hose spigot replacement and it was not a easy one but it…read moreworks great and now each serviceable.. Thanks again

Quick response, friendly, took care of everything. Happy with quality and value of service. Thanks.read more

They were super helpful in understanding what equipment I needed and carefully explaining in layman…read moreterms. They took a 50% deposit, ordered the equipment and came back a few days later and installed everything. No issues, & they left me with a very clean and tidy water closet! They even went the extra mile to check at my pot filler, ice machine, and refrigerator were working great before they left. I would highly recommend them to my friends because they were awesome!

Luie ......Has been Great,,,Always on time and very professional ....Great service Highly Recomendread more

I have been with Rayne for more than six years and have always enjoyed their services. In…read moreparticular, I have to call out to Jay who shows my dog so much love that he whines at the gate when he hears Jay's truck drive-by! I think I've given reviews of Rayne before but today blew me away! I'm elderly and slowing down. Finances are getting a little tighter as prescription prices go up. I'm sure I'm not alone. So I decided to cancel my soft water service. I called and canceled and they were very nice and set up the appointment to pick up the equipment. A month later I got this in the mail! My bank had continued to make payments! This is a large community of elderly persons and this company could easily have just ignored my error and waited for me to notice and complain. But they didn't. They called me and told me my bank is still sending them payments and told me that they were sending me checks to refund the payments in error. That is a local company with INTEGRITY. I highly recommend Rayne, particularly the Bullhead City office and staff. Thanks, Jay, as well for being a part of our lives. Kat & Bentley

Spoke to several ladies at the M&R Water Hero booth at the Lawn & Garden show at the Mohave Field…read moreHouse back in Feb 2022 since we were in the market for a new water softener. I asked if their system would allow for the use of potassium chloride instead of sodium and no one knew the answer. So much for being "the water experts" they claim to be. They took my name and number down and told me someone would follow up. Guess what? No one ever did. That's a great way to lose business.

DID NOT INSTALL WATER SOFTENER PROPERLY. CHARGED ME TO COME BACK AND FIX IT. HIGHLY INFLATED PARTS…read more- COULD PURCHASE AT HOME DEPOT FOR 10%. ====== ADDED AFTER M&R RESPONSE TO MY COMPLAINT======== Your installer asked me if the PVC tube behind my house was a drain that could be used for the water softener and I told him NO that it was a pipe to water my oleander plants. After he had finished the installation and I went to turn on this watering system - he said that this would kill my plants and that this hookup needed to be done before the water softener. He could have very easily done this at the time he was installing the system. He said he did not have the parts to add a new connection before the water softener and showed me where it should go, (trying to be a nice guy and did not see it as that big of a problem - I said that I would get the parts and do it myself). After getting the parts - I realized that there was this other line that went to the other side of my house - which he had previously brought to my attention. This was all discussed the day before he did the installation. I believe that he had forgotten about this on the day that he did the installation and now wants to put the blame on me. Since he was aware of this issue at the time of making the bid for the job, I assumed all was going to be OK. I HAD NO IDEA THAT I COULD NOT USE SOFTENED WATER FOR MY PLANTS - BUT HE DID!!! If you don't make this right - I will continue to make complaints everywhere I can. THIS IS AN OBVIOUS MISTAKE ON YOUR PART THAT YOU REFUSED TO ACCEPT THE RESPONSIBILITY FOR. A VERY BAD COMPANY TO DO BUSINESS WITH. I AM SURE THAT YOUR 2 YEAR WARRANTY ON THIS JOB WOULD NOT BE WORTH THE PAPER THAT IT IS WRITTEN ON. HOWEVER I WOULD NEVER KNOW AS I AM STILL WAITING FOR A RECEIPT FOR ANY OF THIS WORK THAT WAS DONE. ALL THEY DID WAS TAKE MY MONEY - THEN RUN AND HIDE. THE $45 IN PARTS WAS 3 ELBOWS, 1 "T" CONNECTER AND LESS THAN A FOOT OF PVC PIPE. NO WHERE CLOSE TO $45 - JUST TO PROVE WHAT A BUNCH OF LYING, DISHONEST SOB's THEY ARE.

I have been using their water purification and filtration for a long time. Every time they call me…read moreto say that the filter needs to be replaced, I am very active in replacing it. The workers came to the door and said that some machines needed to be replaced, and I was also very active in replacing them immediately. But recently, I called on June 30th and said that the filter needed to be updated, and I immediately agreed to replace it. They came to change the filter on July 1st the next day. After replacing the filter, the worker said that if there was a problem, I would contact them. I said yes. But last night, on August 6th, I found that the bottom of the pool was leaking and the water flowed out of the cabinet. When I checked, I found that a tube of the filter was slowly dripping out little by little. I contacted them and sent them video messages, but they didn't reply to messages and calls. I called them again the next day, and a Chinese woman answered the phone. She said that there was a fee for door-to-door maintenance. I said that it was because your workers did not install it after changing the filter water, and the water was a little flow. If it didn't flow outside, it would not be found. She said it's been a month, because it didn't happen before, and they didn't tell me that there was a deadline. This Chinese woman's attitude is very unfriendly, saying that the machine is old and needs to be replaced with a new one. But the worker didn't say that he needed to replace it. Every time I replaced the filter, the worker would tell me that some of them needed to be replaced, but he didn't say it this time. Now if there is a problem, I will replace it with a new one. And this is because the workers didn't install it well when replacing the filter, so it started to drip. Then she told me that she was driving and it was inconvenient to talk. It's inconvenient to answer the phone. Why didn't you say it at the beginning? I'm waiting for their follow-up now. I'll update...

Been wanting a water softner and RO system and been shopping around. Got rhe best quote from…read moreprofession pure water and went ahead with the installation. They came early took their time and were super professional throughout the installation. They took the time to explain everything to me. Really appreciate it. Thank you!

I was referred to Jonathan by a colleague who swore by him, and I completely get why now. I called…read morehim for a second opinion about a flood, and he was so helpful and figured out issues others couldn't find. I ended up having him repipe my whole condo, and he did excellent work. He even installed new sink faucets for me at no extra cost, which was such a thoughtful touch and really showed he cares about his customers. He's personable, trustworthy, and made what could have been a stressful situation feel easy and manageable. I 100% recommend him and will definitely call him again in the future.

Fixed our leak in a timely manner and was very professional with the suggestion for future repairs.read more

Cant say enough about this company!! Great service, very professional,always on time and fair…read morepricing. they have been servicing my system for years and never a problem! This company is a keeper!!

Amazing service, would highly recommend to anyone looking to upgrade their water filtration. Super…read moreresponsive, came on time, very professional, very fair pricing. Process was super quick and easy