We did a renovation of our master bath and were assisted throughout by Victoria S. She was…read moreknowledgeable, helpful without being over-bearing, a clear and timely communicator, and went above and beyond to help us make our selections wisely and easily. We are very happy with the products we purchased (including shower walls, vanity and faucet/fixtures, but most of all we can't say enough about what a pleasure it was to work with Victoria.

Clean and high quality showroom. if you're looking for kitchen and bath fixtures and faucets visit…read moreSink & Spout

they were awesome and russ was incredible. I finally have my dream kitchen. I just love my kitchen…read morenow it went from 1971 to 2024 kitchen.

Stay away!! The sales person was fine. The workman who came out were good. At the end of the day…read morebecause of a few issues the company gave me such a run around. My slide-in stove didn't fit and there was a curve in the counter. They would send me to different departments ; I explain my issues and send pictures of the problems to no avail. I asked if someone could come out to see the problem and they said sure, that never happened. It has taken a toll on my patience. I'm in my seventy's and feel I was taken advantage of, It has taken a while for me to even contact someone to let the public know of the poor business ethics of this company.

I buy most of my interior trim from these guys as their location is much more convenient to me than…read morethe two major improvement "big box" stores, and the prices are really good. I've shopped there for many years and the staff is always helpful and get me what I need quickly!

Good selection of pretty much anything "home improvement". Studs usually .02-.05 more a piece than…read morebig box stores, but I didn't have to spent 30 minutes looking for straight 2x4s. A guy working helped me load without me asking-I was in and out in less than 10 minutes.

Great price , quality work and in a timely manner! I recommend this company to anyone who wants to…read moreupdate their kitchen . I got new cabinets doors/drawers plus new hardware, it came out beautifully, love it !

Joe Yiznitsky and the team at Interstate Custom Kitchen and Bath did a fabulous job renovating our…read morekitchen in Sturbridge. Everything was top notch at every stage of the process: planning, designing, demolition, and renovation. Joe and the team were very thorough. Always responsive, Joe and his team made sure that we covered everything that could come up. it was a smooth and ultimately satisfying renovation. He started and completed the work on time. We now have a great kitchen that we love and can cook in. Thank you, Joe, and the entire team at Interstate Custom Kitchen and Bath.

wish I read the reviews before I did this would def get 2/3 quotes…read more Rich was very arrogant and when he did something wrong there was no remorse and when I was told I would not have counter tops for the holidays I asked if something could be done I got a big NO instead of suggesting he go to Home Depot and spend $10 on 2 (2x4 ) pieces of wood. Thier workers were great but I would suggest a second opinion.

Love these guys!! My project went off without any problems whatsoever, they told me when the work…read morewould be done, and right on schedule!! Really friendly guys, so Happy I found them to do my bathroom!! I will be reaching out to them to do my kitchen in the near future.

We were fortunate to have 2 kitchens remodeled by KBH. Vonnie and her team are so knowledgeable and…read moreefficient. After shopping around they were the most reasonably priced. They stand by their product and follow through any time there was an issue. They truly want you to be happy with the results. Thank you for making it such a great experience!

When Vonnie came to my home I gave her a budget and told her…read more how I wanted my kitchen remodeled- with her assurance Herzenberg could Do our kitchen they way we wanted it to be for the budget given I went ahead a gave her the 250.00 design fee that would be deducted from the total job. The following two weeks Vonnie bought in her contractors and did up some great designs and gave us some wonderful ideas. After delaying our kitchen remodel for months due to a serious illness I looked forward to finally getting my kitchen done. About two weeks from the start we went into the showroom to review the plans and go over the final quote - We were so excited I can't even begin to describe the immense disappointment when Vonnie so very proudly presented us with a quote that was 25 % over our budget. I was in total shock. In shock not just by the ridiculous quote I was just given but for the condescending way she spoke to us in trying to justify her numbers. Further berating us and telling us how insulted she was when I demanded our 250.00 design fee returned to us "I'm insulted that you don't even think my time to put this beautiful design together for you is worth that fee, if you find someone to do your kitchen the way you want it for that amount of money it would be crap" Well Vonnie - we also were insulted for the way you deliberately misled us -insulted you wasted our time without any regard to the situation you were fully aware of we were in. I can't believe a company who boasts as many years in business would treat anyone the way you treated us - I would expect your arrogance will eventually be your downfall - Herzenberg is definitely not the last name in Kitchen Remodels.

I would never recommend this business. Placed an order for plank flooring for a small bathroom. Was…read moretold it would be in approximately two weeks time. Two weeks came and went and we heard nothing. My husband works near by, so stopped by to enquire about the floor. He was told that they needed the truck to be full before order could be shipped as it was coming from Georgia. Another week went by and my husband stopped in again. This time they told him that the floor was on back order. Waited another week. Was then told that they couldn't find the order in the Georgia warehouse. At this point over a month has gone by and our contractor was stalled on our project. Our bathroom was completely ripped apart and we had to live with it this way. Renee at the front desk was always very kind and knowledgeable, however the man sitting next to her seemed like he had no clue as to what his job was. The manager was also extremely unhelpful. The showroom is chaotic and it's not very clean. They told us to try Dalenes flooring in Enfield. We called them and one of the sales crew told us he would call Georgia Warehouse. Within a half hour he found out that our floor had been discontinued the whole time!!! We went to get our money back from Prosource and were told it would be awhile before we could get our money refunded. Bottom line....don't go to Prosource. Dalenes showroom is so much nicer. Very clean and the staff was super helpful and friendly. Actually walked around with us and gave us guidance. Horrible experience at Prosource.

This is basically a showroom where contractors take their customers. The prices aren't shared with…read morethe customer and the contractor makes money on the margin between what the advertised or customer sold to value is and what the contractor pays. Also, and super important, if you're a contractor and you fill out their form to sign up for a pro relationship, I'm pretty sure they will sell your information to a database of hard money high interest rate lenders. After I did this, I've gotten calls for months almost daily. This hadn't happened to me for the 20 plus years I've had my phone number. Don't trust these guys. They're scuzzy and will scam you some way some how. Bad group of people.