We worked with Nikki at Bender in Hartford, CT and had an EXCELLENT experience. Nikki was…read moreextremely knowledgeable and honest. The rest of the staff were extremely kind to our kids and entertained them so that we could focus while we reviewed options. The store had many products onsite to review at varying price ranges. Great quality. Would definitely recommend Bender and, in particular, Nikki.

I went in for a new kitchen faucet. The person I dealt with was very helpful in showing me the…read morevarious models. We talked about the features that were important to me and what wasn't. I was not looking to spend a fortune but wanted something functional. They were able to show me a unit that was very similar to what I currently had but better quality, which was why I was there. I will be back when I have other fixtures to replace. Their staff is very easy to work with and listens to what you are looking to buy.

While they don't have a huge storefront, don't judge until you go inside. It's a really…read moreprofessional little showroom with nice samples throughout the place. Great for getting ideas for whatever your "Kitchen & Flooring Dreams" are, so to speak. Everyone is really knowledgeable and professional, not pushy or anything like that. I met Humera and Jimmy, and they both definitely know what they're doing. Jimmy came to the house and took measurements so the custom cabinets could be cut right. Much like ordering windows, it takes a week or two to get them made, but this is reasonable given the logistical challenges. Great alternative to the industry giants like HD and Lowe's. Because the prices are competitve, and these people actually CARE! :)

Fozia was so helpful and professional throughout the entire grueling process. I love the results!read more

Now don't get me wrong, I love me some Bed Bath & Beyond, but this store is one of my least…read morefavorite locations I have visited. The nice thing about this store is that it is conveniently located near the Holyoke Mall. We stopped in here after shopping in the area and when we walked in we were surprised at how packed the store was but also quickly realize that it is worn down and to be honest the bathrooms were dirty. On top of that we couldn't find a single employee to ask a question and when we finally checked out the cashier made a snide comment about us using an online 20% off coupon that wasn't an "original." She ended up swiping it was little conflict but the added commentary was a bit annoying. In the future we wouldn't count this store out if we needed something last minute, but our preference would probably be to go to the Hadley store.

My fiancé and I spent a few hours here yesterday working on our registry, and it was fantastic…read more Olivia was incredibly helpful, coming to find us every half-hour or so to make sure everything was going smoothly. It was very easy to find the items we had in mind- the store was clean, well-organized, and other associates we spoke with were very friendly and quick to answer our questions. I'd recommend BB&B to any couple!

One of my favorite "best kept secrets." I recently bought a home and decided to remodel the kitchen…read moreand bathroom before moving in. After searching around the big box stores, I stumbled upon Grossman's. In one day, I picked up all my kitchen cabinets, countertops, bathroom vanities, and other items such as sink faucets for under $3,000. Grossman's specializes in close outs and has a little less selection than the big box stores, but still has tons to offer. They have flooring, doors, windows, bathroom vanities, tubs, toilets, kitchen cabinets, countertops, and a ton more. The staff is very knowledgeable and friendly and will help you with any questions you may have. One of my cabinets arrived with a scratch, and the manager quickly ordered a replacement for me and gave me his store email so I could contact him as needed for my cabinet install. Overall great quality store and friendly staff that are willing to help. Check it out if you're tired of the big box selection.

Excellent work, service and communication! I am really happy with the work Angelo and his team did!read more

On August 10, 2018 I hired Angelo from European Customer Cabinets to upgrade my kitchen with new…read morerefaced cabinets which consisted of laying a laminate material over the old wood structure and replacing the cabinet doors and drawers, replacing all countertops with white quartz and removing the center island with a new constructed one also with quartz tops. New ceiling replacement with 1/2" sheetrock and recessed lighting added. The lighting that Angelo used must have been the cheapest as it didn't even sit flush against the new ceilings and they were that very bright white. They came in a package of 6 which I did not know at the time but he only had his contractor install 5 and charged me $1500. I went to Home Depot and found the exact lighting he used and they were the cheapest! I bought a new set of much better quality and installed them myself and they looked much better. My kitchen is only 12 1/2" x 14 1/2" so it's not that big. The job took several months to complete and it was only a few weeks ago that Angelo finally came out to address the issues he ignored. The veneer he used on the center island was chipping on the corners and was chipped on the bottom pedastal of the new center island they installed. I told Angelo this right from the get go.He finally just addressed this problem this May and what he did was fill the chips and spray painted over it leaving paint all over my wood floors, see (attached picture). I was here when they were here working so I saw it all. They broke a piece off the top of my brand new microwave convec oven so now when shutting the door most of the time it thinks the door is not shut because it doesn't close correctly now with the busted piece. Cost me $1000 for this new microwave, doesn't matter... they broke it and didn't do a darn thing when brought up to him. They also left several nails on my driveway that fell out of that rust box van they use. Got a nail in my tire of my car so woke up to a flat o e morning and had to get triple A to come out to fix. Told Angelo that we ran the large magnet over our driveway and picked up several of the little screws he uses on install of his cabinets I know this because mine keep coming out of the new cabinets he installed leaving the doors hanging. I have pictures of all my claims here and would be happy to send them to whomever would like to see them. Even his crappy text message to me about my complaints and blamed me for being an unhappy widow! The nerve! Cost me $15000. For the crappy cabinets that are splitting right up the middle! I can't put anything that I used to in my drawers now as they are SO small inside now that they aren't even functional... I had to put my utensils in a container on toptoo of my counter!!! I have attempted to write my comments on his web page but he somehow updated something that instantly removed my comments. Ya think he's truthful and you want to do business with him? Think again! He never took the paint off my new kitchen floors, it's still there and I have great pictures to prove it. Angelo never offered to repair my brand new microwave or pay for the flat tire, so you may want to think twice before hiring him. He also is the first one to respond when you go on line and look for a cabinet or kitchen replacement specialist. It took him over a year to complete this job because of the constant repairing of cracking cabinets and paint pealing off and screws continuously falling out of cabinets leaving them hanging sideway until he comes to repair once again! I have neighbors that have witnessed this nightmare! Do yourself a favor and look at the pictures I have before you hire him. Terrible work and it took several months for my small kitchen and he was very expensive. Terrible work, not craftsmanship! He is no cabinet expert in my opinion. His little tiny cabinet screws keep falling out. When I finally complained about all the damages and the horrible cheap work he did he accused me of being an unhappy widow! I was appalled! This is Angelo's way of sweeping this job under the carpet and not fixing any of the items that they broke and walking away from the problems with the splits in the cabinets, the screws falling out of the cabinets, the white spray paint he left on my oak floor which is still there today. Not a nice way to conduct his business as an owner mind you! He comes across as a nice guy but he is nothing short of being a wolf in sheep clothing. He is not an honest guy at all. BE CAREFUL!

I'll start of by saying I'm so glad we found out about this place, before this we kept going back…read moreand fourth looking at other retailers which were easily going to cost over 10 grand. They've got excellent customer service, amazing products and very reasonable prices. For anyone looking to redo their kitchen and not spending an arm and leg, this is your place to come! From the beginning we worked with CHRISTIAN and he was a god sent. Answered all of our million questions, and yes we really did have a million questions, or better yet was so patient with changing our layout whenever we thought about anything new. I was literally that annoying client but he was so patient and friendly with us that it made our experience that much better. Even after getting our cabinets we had to go back a couple of times to get other things and he was always there, helping me out with every question I had, and even when I didn't know what I needed, he figured it out. Im so glad we found out about this place, and were able to work with them and make our kitchen look beautiful!

severely flawed installation. The first install was so uneven it had to be completely redone, which…read morecaused damage to freshly painted walls and left me with visible countertop and backsplash gaps, a misaligned refrigerator panel, and a kitchen that looks unfinished. The installers they use get paid by the job, they rush, finish in 1 day and get out of there. It's the worst "work" I have ever seen. This was the most expensive and time consuming mistake of our entire renovation. Customer service made the situation worse. Megan at the store was rude, dismissive, not solution oriented, and repeatedly blamed the customer instead of taking ownership of clearly documented installation failures. Measurements were incorrect, communication was horrific. Megan treats you like you should know how to design a kitchen and that you do it every day. She offers zero help and guidance. I had to call corporate to escalate the situation to have a second installer fix the kitchen which still was not properly corrected due to how terrible the first installers work was. Corporate refused to give me any sort of concession or discount. I honored my contract and paid on time. Cabinets To Go did not deliver professional installation, quality control, or accountability. Choose another company, I promise if you have an issue with this company they will not make it right. They will leave you with a kitchen that looks like it was done by a do it yourself homeowner. I recently when to Home Depot and spoke to a Wren Kitchen Representative. They have an amazing display of cabinets. So many beautiful option and everyone seemed so helpful. The cabinets come assembled already so there will be less margin for error. Cabinets to Go are not assembled and the installers put them together unevenly and bang them up. If I can help someone avoid the stress of what we just went through, I hope this review helps. It is so upsetting to look at my kitchen. It is terrible. But at least all of the big CEOs are making the big buck at cabinets to go. They don't care about people like us, remember that.

We just moved to Somers, and Somers Star Hardware has been so convenient and helpful. Because I am…read moreat high risk medically, we've been isolating as much as possible, only ordering online and going to stores where they've got no-contact measures in place. We were very happy to find out that Somers Star Hardware cares A LOT about the health and safety of all. My husband most recently needed his propane tank filled, and called the store to see what they'd be willing to do for a contact-free fill. The ladies there went above and beyond, with so much empathy and understanding. I was so grateful, I cried. (Yes, pandemic life makes me even more grateful for the good people working to make everyday stuff accessible and yet keep conditions safe.) Thank you so much, Somers Star Hardware, for your compassionate personal "touch" (of no touching! lol). We are huge fans of yours!

Purchased a new Weber grill from Somers Ace. Luke, the manager gave us a very competitive price…read more The grill was ordered; the store crew assembled it and delivered it right to our back patio a couple days later. Great service, will continue to support this local store.

I rarely write reviews. But we called around to the big box stores today to see if there was a…read moreWeber grill that was already built. No one could really answer as to whether or not they had one built. I googled Weber grills near me and found Ace in West Hartford. Larsen Ace Hardware was beyond nice on the phone and went out of their way to find one that was already built. We didn't have to drive to a million places to actually find one that was built already. Thank you! We were cooking on our brand new grill by 5pm tonight!!!

I always end up at their "hub"! Whether I'm getting a storm window fixed, knives sharpened, am…read morebuying lightbulbs, or need a paint sample, the helpful employees always get me the service or information I need promptly.