Incredible knowledge behind this team. Brought my 2016 Honda Odyssey with a major hesitation in the…read moreacceleration. They knew within 30 minutes what the problem was, diagnosed it and were upfront and honest with what they could help me with. (The rest was an issue that I need to consult with a Honda Dealership about) I was treated with care and respect especially because I truly don't know cars and their mechanics at all. Thank you so much Jennifer and John. Very grateful! Highly recommend this company.

I reached out to Jenn the Friday before Memorial Day when my Ford Explorer broke down without…read morewarning on a family vacation. I had contacted several other mechanics, garages, and car dealerships in the Clayton area looking for help and nobody was able to work me in or even give me any advice on where to go. I found JennJohns Auto Service in searching online and it turned out to be an amazing experience. Jenn and John were on site less than 24 hours after my original inquiry, diagnosed my problem, and replaced my alternator and serpentine belt quickly and with obvious expertise. Throughout the experience they showed excellent customer service and showed us step by step what they were doing and the reasons why, proving their years of experience as mechanics. Their rates were fair and reflected their experience and customer focus. I cannot recommend them enough.

Allow me to share a long but very interesting story about my first experience with Mountain…read moreEuropean Auto Repair. My 2008 Porsche Cayman S recently incurred a problem with its Air Oil Separator (AOS) so I parked it pending resolution. Before this could be addressed, the frunk (front trunk) latch mechanism began to click periodically and the frunk (where the battery is located) would no longer open. Shortly thereafter, the battery died and the car would no longer start. I attempted the two emergency opening procedures outlined in the owner's manual (jumper cable to fuse block and release cable inside driver's fender well) but both of those failed. At this point I was faced with a seemingly unsolvable problem. Since I had encountered poor service experiences in years past with 3 different Porsche dealers, a neighbor recommended that I call Dimitri at Mountain European Auto Repair to discuss the Cayman's problems. I was immediately relieved when Dimitri said he was CONFIDENT they could fix everything, so I towed the car to their shop where it was quickly verified that no conventional procedure could be used to open the frunk. He then informed me that they would have to use an "invasive procedure" to gain access to the battery, which would unfortunately damage the hood. I quickly agreed (because the car was basically a door stop at this point) after which Dimitri and Jesse set out to devise a method for safely cutting the hood to access the defective latch without damaging any other components. I was both impressed and comforted by the way they shared their plan IN GREAT DETAIL before proceeding. Since the hood would be damaged by the procedure, they started by sourcing a used replacement hood in great condition that also happened to be the correct color (Midnight Blue Metallic), thereby avoiding repainting costs. Only after the replacement hood was procured did they begin working to access the hood latch mechanism so they could repair it and then service the AOS. After the repairs were completed, they showed me every part that was replaced and told me why. (They also showed me VIDEOS of their hood cutting procedure and explained that the original frunk latch issue was caused by a mouse that had chewed through the insulation of the actuator wiring.) Their work was flawless and my car now looks as though nothing had ever happened to it. And the price I paid was nothing compared to the amount of work and original effort that must have gone into fixing it. I could not imagine a more pleasant experience or a better place to take my European car for repair. Thank you so very much, Dimitri, Jesse and Joanna.

Excellent quality work. Real European mechanic.Do not take your car to the dealer. These guys are…read moregreat and part of our local community. Precise work at considerably reduced cost compared to the dealers. These are German and European car guys.

This place is the real deal. I didn't have them do my oil change today, but they have done work for…read moreme in the past and I would absolutely recommend them to anyone in the area in need of great folks who do excellent work at competitive prices.

I made an appointment to have a problem looked at. I was told on the phone that they could see it…read morethe same day. When I called to see if it was ready after 4:00, they had not looked at it and said they would not that day. They tried to say that I was not clear with what I wanted. The girl at the front desk was rude. I won't go back.

Good service -- these folks appear to be very honest and caring. I will use them again…read more Highly recommend!

Competent people. Service mindset. Fixed my car while I waited. So much better than using a dealer…read more Convenient location. Very nice people.

So impressed with Lawsons knowledge and skills. I have a Chinese model gas 4 wheeler. I would take…read moreit to "seasoned professionals" with high prices, slow repair, and would be back broke w/I 2 months. Harkins was quick to respond, schedule, and they picked up (mobile mechanic) and returned. Runs better than it has ever ( not an exaggeration). They are kind, professional, and GREAT MECHANICS!!!​

From the owner: Mobile repairs offered too! Roadside Assistance, 24/7 Service as long as I wake up to your phone…read morecall haha. Auto/Powersports/UTV/ATV/Motorcycles/Small Engines - Diagnostics, Brakes, Steering and Suspension, Engine R+R, Engine Repair, Electrical, Exhaust, Cooling System, Mobile Repair, Custom Builds

Phil always does a fantastic job. You bring your car in when they open and it's ready later that…read moreday.

If this is the place rip my husband off for parts that he ordered ask for money for parts then for…read moreshipping then said he needed shipping insurance when we asked for a physical address or our money back they blocked us

I would 1000% come back. My check engine light came on so I got the code read at autozone, called…read moreSeay and they just asked me to come by to inspect my car. They used their machine to also check the code and while we waited for it to populate, they checked the rest of the car. Looked under my hood, gave me some oil since I was low, and aired up my tires. They explained everything well so I could understand since I know nothing about cars and said if I had any other problems to just call and they would help me. It was quick, affordable, and overall just a great experience. Alan was my hero today! I highly recommend.

Fixed my brakes pads in 30 minutes. Perfect service if your in that area definitely give them call.read more

Local content creator here in Gatlinburg The Gatlinburg Hussey on Facebook YouTube IG and I took my…read morecar here a few months ago for a check up and they were great I wasn't there long either, so consider that too lol

Tony and Jim have a customer for life!! Honest, clear and transparent. I have a Chevy Volt that…read moreneeded some work done on it. Jim trouble shot the issue, found the issue, and gave me the easiest and most cost effective solution. I was fully informed, and felt confident in their advice, and got my car back in no time. It feels great having a good, reliable and honest car mechanic that I can rely on. Highly recommend!

We got a quote on 2010 Prius for $1300 to repair an electric water pump. Found the part on Amazon…read morefor $40 dollars and hired a local mobile mechanic for $200 . Outrageous. Now I understand why the Park Ranger who was there getting his vehicle quoted told the service department he was told by his boss to leave .

I drive a fleet vehicle and Shooks took care of everything. Scheduled it on a certain date and…read moretime and was in and out in no time. Thank you