This guy discriminates against poor people. My sister asked for his help, and he turned her down…read moresimply because she was on medicaid. We even offered the pay cash upfront for his consultation, but he turned us down. Would not recommend

Actually I'd give Dr. Patterson a 4.5 stars review. He's very personable & put my teenage daughter…read moreat ease as to what needed to be done! He & his anesthesiologist took great care of her during the surgery & post op! HOWEVER what impresses me the most is Dr. Patterson's care after I brought my daughter home. Dr. Patterson himself called us the evening after surgery & twice the next day to check on her condition & see if she needed anything!! That's above & beyond IMO! If you need an oral surgery then see Dr. Patterson!

When handing in the paperwork for my first visit here, I informed the nurse I was HIV+; she visably…read morereacted, her mouth & eyes opened wide & she took a step away from me and stammered her reply. When I saw the Dr, he didn't say hello, ask me how I was, or even introduce himself. He gave me a quick 2-minute exam, asked for x-rays, and left the room, still not saying a word to me. After the x-rays, I had to wait for 15 minutes in the waiting room until I was told I was being referred to another dentist. I was given a referral to take with me & sent on my way. After informing my regular Dr of this behavior, he recommended that I not see Dr. Starkey again and not go to the other dentist he referred me to. I'm now going to be treated by UPMC in Pittsburgh.

These guys are awful. They tried to insist they couldn't email me my dental x-rays, even though I…read moreneed root canals and they don't perform them at this office. So they don't even get anything in trying to hold my x-rays hostage. As a bonus, they didn't even correctly diagnose my teeth. It'd be fine if it were a misunderstanding. But they were extremely combative about it. Repeatedly insisting that corporate has told them they can't do it, refusing to even discuss it, and telling me it would be a HIPAA violation. When, fun fact, it's actually a HIPAA violation to refuse to send me my own health records upon signed request. It took several days and having to argue with them several times, but I finally got them to give me the form to email me the x-rays. They still tried to get me to back down and say it'd take weeks to get the email. That I should just take some printed out copies when, obviously, that's not gonna help me for finding other dentists. I emailed them a copy of the form so it didn't get "lost" and letting them know I'd be reporting the HIPAA violations. What a surprise! I got the x-rays via email the very next day. Don't give these guys your business. If you unfortunately already have and they're trying this same, gross, extortionist tactic? The specific section of HIPAA you want is 164.524.

Visited due to discomfort in front top right side. X-ray was taken and a dentist came in to review…read morefor about 30 seconds. He said I needed a root canal and a crown. I asked if it was just a bad filling in need of replacement and he said "that won't help you" and walked out - didn't even look in my mouth! The office referred me to another office for a root canal. I decided to get a second opinion from another well established dentist. Found out I have zero need for a root canal - only some decay around an old filling! The x-ray photo I took with me from Aspen even identified the wrong tooth! This place is a joke and very unprofessional - do your self a favor and go to a real dentist office.

I had my second vist with Dr. Conboy for a tooth distraction. I couldn't have ask for a better…read moreexperience. My first experience with the front office and with the back staff Cherish and M? FANTASTIC STAFF! HIGHLY RECOMMENDED! The drive from Dover was well worth the trip! next visit implant and crown. my wife and I are very pleased with Dr Conboy.

If you are looking for a local dentist who respects patients, look elsewhere. Steubenville Dental…read moreStudio is part of a massive 250-clinic corporate chain that treats patients like revenue sources rather than people. Dr. Cole Conboy takes absolutely no accountability for the chaos in his own clinic. My experience was a complete bait-and-switch. When I called to schedule a cleaning, I explicitly told them I had X-rays from six months ago. They said "no problem" but never asked me to have them sent over. When I arrived, the hygienist brought be to the x-ray room and told me I needed a Cone Beam CT scan and full mouth X-rays. I told him I only came in for a cleaning, but he said because I was a new patient I needed to do these. I am not opposed to X-rays when necessary, but I had just had them done and no one wants unnecessary radiation. When I voiced this, they dismissed me with comparisons like "it's the same as eating a banana" or "four hours on a plane." I felt backed into a corner. I realized that trying to get my old records sent over right then would mean cancelling the appointment I had been waiting for. I finally agreed to the new scans solely to ensure I could get my teeth cleaned that day. After realizing I had a molar tooth extraction 4 months prior, the male hygienist said he needed to do another full head scan. I pushed back again, but he said I couldn't move forward without it. Then came the most frustrating part. After exposing me to all that unnecessary radiation, he refused to clean my teeth, saying that I needed a deep clean and would have to schedule it and get approval from my insurance. I said I just wanted a normal cleaning and he claimed it would be "medical malpractice" to do a standard cleaning. After some back and forth the truth came out: because of my insurance, they never could have done a cleaning that day in the first place because the new X-rays had to be approved first, even for a regular cleaning. They knew this but brought me in anyway just to bill for redundant imaging. I asked to speak to the doctor and Dr. Conboy eventually came to the room. I told him about the misleading scheduling and he deflected all blame. He and his staff openly disparaged their own phone team, claiming they are "$10 an hour workers with crying babies in the background" that he has "no control" over. I said, listen, at least tell me you will try to fix this so it doesn't happen to another patient, and he said they are part of a 250 clinic practice and he has no control over the training for their telephone staff. This place is broken. Their Google Review rating looks high, but has tanked to a 3.3 average over the last 6 months for good reason - verified by GMB Everywhere which looks at Google Review History. Do your research and look at their BBB listing (https://www.bbb.org/us/oh/steubenville/profile/dentist/steubenville-dental-studio-0282-92032724) - full of one star reviews - and their Yelp page (https://www.yelp.com/biz/steubenville-dental-studio-steubenville) with 2.1 star. Don't let them waste your time and more importantly your health. It's frustrating to waste time of course, but it's also just sad when they seem to be part of a broken money-making system that they feel no incentive to align with service or health.