I live in Wisconsin but had my taxes done while i was in Arizona for the winter. I was very…read moresatisfied with Stanley and his office staff are FANTASTIC!!! I plan on continuing with him.

Stan has been doing our taxes for years and is incredible! Highly recommend his services and he's…read morealso very personable and attentive.

I sent in my information for my 2023 taxes to be taken care of and they never got filed. 2022 was…read moresmooth with no issues but I don't know what happened last year. This CPA was recommended to me by a family member but I do not recommend this business to anyone. They are currently ignoring my emails and phone calls. This has caused a huge stress for me and my family with there being no solution. Maybe they'll reach out and stop ignoring me once they see this!

Would give a 0 if I could…read more I used this firm on a recommendation from a friend and it's done nothing but cause me stress, anxiety and $3,000 + in IRS fees due to gross negligence and malpractice. It's been a month and this firm has not done anything to reconcile my issue or paid the $3,000 in IRS fees for never filing my returns in 2021 but taking my money for doing my personal and business taxes( which they didn't even ask 1 question on). They claim they will try to fight the IRS fees but it's been a month and they've done nothing while my IRS account accrues more fees. They also totally messed up a year of QuickBooks costing me personally over 30 hours of work. Yes they want to put blame on a main player in the company , who recently died in 2022 but these things were done in early 2021. There is no excuse for this negligent work. Run away fast....their reduced fees must be due to their inexperience, minimal time working on your account records, and totally not worth this huge amount of stress!!! Waiting for my money to be returned and my fees paid by May 1 before escalating this to the next step....HORRIBLE EXPERIENCE!!!

This company has been my accountant for over 15 years and they opened my PLLC, they filed my…read morebusiness and personal taxes and not only do they know their tax law- they are personable and listen to what my needs are and will go the extra mile to make sure they are taken care of! I highly recommend them.

I have been a client of Martinez & Shanken for 12 years! Earl Shanken and his team have prepared my…read morepersonal taxes and business taxes. I've used Earl's services to help with tax planning and preparation. Each person I've worked with has been 100% professional and their attention to detail is impressive. I meet with Earl on a regular basis and always come away feeling that I've learned something new, can maximize my tax savings and worked with a ethical professional. At first it seemed a bit odd to hire a CPA for my personal taxes (I'm not rich or anything special) but working with Earl at Martinez & Shanken is the best decision I've made for my financial security. I can not recommend their team enough!

Angela and her team are nothing short of Amazing. I called in on a Tuesday and had a meeting the…read morevery next day. I can't begin to think of another company and team I'd rather use. You get what you pay for, and doing the job right the first time (especially when it comes to finances and taxes) is pivotal in this industry (trust me). Stop shopping and make the phone call.

I am satisfied with their work…read more They are located NW of Higley and Baseline. Go North on Pierpont and it is the 5th building on the West side. Apple maps is wrong as of April 2016.

If I could give zero stars, I would. Avoid this accountant at all costs…read more My family hired William Mease of Master Accounting and Tax Service to help with my elderly mother's taxes. She is in her 70s, has dementia, and needed a professional who could patiently and competently navigate the process. Instead, we encountered an accountant who was lazy, dismissive, and shockingly unprofessional. From the very beginning, Bill failed to read or absorb the information I provided, forcing me to repeat myself multiple times. Rather than listening or problem-solving, he fired back condescending emails filled with attitude. At one point, when pressed for guidance, his response was: "There is nothing further I can do for you. You will need to find a tax preparer that doesn't know what they are doing in order to get the return filed. Good luck!" That's right -- instead of doing his job, he essentially told my family to go hire someone "who doesn't know what they are doing" if we wanted the return completed. What kind of professional speaks to clients like this? This wasn't a one-off slip in tone -- it was a pattern of arrogance, laziness, and outright neglect. Bill showed zero compassion for my mother's condition, no willingness to problem-solve, and no respect for our time or circumstances. He seemed more interested in blaming us than actually providing solutions. An accountant's role is to help clients through complicated situations, not abandon them when things aren't simple. Bill made it clear that he doesn't have the patience, professionalism, or empathy to handle real-world clients with real-world challenges. Prospective clients: take this review as a warning. If you entrust your sensitive financial matters to William Mease, expect rudeness, blame-shifting, and zero accountability. There are plenty of capable, compassionate accountants in Arizona -- do not waste your time or money here. EDIT: I appreciate that Mr. Mease took the time to respond, but notice what he doesn't do: he never denies sending the unprofessional tirades I quoted above, including telling my family to "find a tax preparer that doesn't know what they are doing" and ending with "good luck!" That's because he did say them, in writing, and his response here conveniently sidesteps his own words and tone. Throughout this entire process, my messages to him were cordial and respectful, even as I had to repeat myself multiple times. His replies, on the other hand, were consistently dismissive, combative, and unhelpful. The problem wasn't that he insisted on accurate information -- any competent accountant should. The problem was his failure to communicate, failure to read the documents provided, and his repeated choice to lash out with condescending emails instead of guiding us toward solutions. Professionalism isn't just about refusing to "compromise integrity." It's also about having the patience, empathy, and communication skills to work with clients in difficult situations. Bill demonstrated none of these qualities. His responses showed the emotional intelligence of a toddler -- reactive, defensive, and incapable of constructive dialogue. So yes, I absolutely stand by my original review: if you're looking for a professional who will handle your financial matters with competence and respect, look elsewhere.

I had a nightmare of an experience with a different tax service that wouldn't answer my phone calls…read moreonce I dropped off my tax documents in March and waited until the last minute to file and fired me as a client the day of April 18th even though they promised to file an extension if it was needed...leaving me without my original documents and nothing done the day everything was due. Luckily I had made physical copies before dropping off my documents to that other service and I found these guys on Yelp. Evelyn was very friendly and booked me an appointment right away and offered their help to file an extension and prepare my taxes at a later date. Bill saw me in person hours later to explain everything and what to expect. When he saw how simple my filing was he offered to do it right then and there so it would all be resolved. Despite hitting a few roadblocks with getting all the information needed from me, he patiently helped me figure it all out and ended up getting it all filed. After a horrific experience elsewhere and this office's kind and quick service, I will be returning here in the future. Instead of being insulted and ignored, I was treated with kindness and respect even though I am not a big money account. Bill managed to do in an hour what my last Tax Service couldn't get done in a whole month. Thank you!!!!!

I have used Mike Bosen as my trust CPA for several years. Mike is courteous, knowledgeable,…read moreresponsive, and his fees are very reasonable. Mike came highly recommended and after working with him for several years now, I understand why. Mike, and everyone at his firm, provides outstanding service.

Mike is very knowledgeable of tax laws and very helpful! Ethics and morals are the foundation of…read morethis firm! He has a wonderful Rolodex of trusted knowledgeable professionals!

I met with Barbara. She listened. She understood and she offered great advise. I've come to…read moretrust her ...and although I won't be doing business with them right now, I certainly will in the future. Thanks for your time. You are a great asset to your company and have earned a future client.

Don't come here if you want your taxes done quickly! This company has had my tax documents for over…read morea month and still haven't been completed. When I call they hang up on me .

These guys have been doing my taxes since 2017. I've seen them grow and move to a bigger space-I…read morewas happy to see that I've always had the best service really 10 one service and they really care about pleasing their clients I've highly recommended them to personal friends in the past, so I'm very happy to give them a great review for the work they do Give them a try I think you'll be happy and their prices are good to !

This tax firm was recommended to me on Nextdoor. Derek was…read moreprofessional, knowledgeable and met me at a time that was convenient for me. The service I received was excellent and my taxes were prepared quickly. I will be using ETA for all my tax needs, so happy I found a quality, fair and trustworthy tax accounting firm. Highly recommend ETA for business and personal tax help.