Jeff has done my tax return for the 3rd year. Very satisfied. The location is very convenient.read more

I have been a client for over 10 years and I can share with you that this firm is very innovative…read morein tax consulting but within IRS regualtions. They are responsive to details and communicate clearly what you need to do in complicated situations by discussing options. If there is a question, it will get researched with great follow-up. I have saved much more than their reasonable rates. I sleep good at night knowing IRS win't be knocking at my door. William G.

If I could give zero stars, I would. Avoid this accountant at all costs…read more My family hired William Mease of Master Accounting and Tax Service to help with my elderly mother's taxes. She is in her 70s, has dementia, and needed a professional who could patiently and competently navigate the process. Instead, we encountered an accountant who was lazy, dismissive, and shockingly unprofessional. From the very beginning, Bill failed to read or absorb the information I provided, forcing me to repeat myself multiple times. Rather than listening or problem-solving, he fired back condescending emails filled with attitude. At one point, when pressed for guidance, his response was: "There is nothing further I can do for you. You will need to find a tax preparer that doesn't know what they are doing in order to get the return filed. Good luck!" That's right -- instead of doing his job, he essentially told my family to go hire someone "who doesn't know what they are doing" if we wanted the return completed. What kind of professional speaks to clients like this? This wasn't a one-off slip in tone -- it was a pattern of arrogance, laziness, and outright neglect. Bill showed zero compassion for my mother's condition, no willingness to problem-solve, and no respect for our time or circumstances. He seemed more interested in blaming us than actually providing solutions. An accountant's role is to help clients through complicated situations, not abandon them when things aren't simple. Bill made it clear that he doesn't have the patience, professionalism, or empathy to handle real-world clients with real-world challenges. Prospective clients: take this review as a warning. If you entrust your sensitive financial matters to William Mease, expect rudeness, blame-shifting, and zero accountability. There are plenty of capable, compassionate accountants in Arizona -- do not waste your time or money here. EDIT: I appreciate that Mr. Mease took the time to respond, but notice what he doesn't do: he never denies sending the unprofessional tirades I quoted above, including telling my family to "find a tax preparer that doesn't know what they are doing" and ending with "good luck!" That's because he did say them, in writing, and his response here conveniently sidesteps his own words and tone. Throughout this entire process, my messages to him were cordial and respectful, even as I had to repeat myself multiple times. His replies, on the other hand, were consistently dismissive, combative, and unhelpful. The problem wasn't that he insisted on accurate information -- any competent accountant should. The problem was his failure to communicate, failure to read the documents provided, and his repeated choice to lash out with condescending emails instead of guiding us toward solutions. Professionalism isn't just about refusing to "compromise integrity." It's also about having the patience, empathy, and communication skills to work with clients in difficult situations. Bill demonstrated none of these qualities. His responses showed the emotional intelligence of a toddler -- reactive, defensive, and incapable of constructive dialogue. So yes, I absolutely stand by my original review: if you're looking for a professional who will handle your financial matters with competence and respect, look elsewhere.

I had a nightmare of an experience with a different tax service that wouldn't answer my phone calls…read moreonce I dropped off my tax documents in March and waited until the last minute to file and fired me as a client the day of April 18th even though they promised to file an extension if it was needed...leaving me without my original documents and nothing done the day everything was due. Luckily I had made physical copies before dropping off my documents to that other service and I found these guys on Yelp. Evelyn was very friendly and booked me an appointment right away and offered their help to file an extension and prepare my taxes at a later date. Bill saw me in person hours later to explain everything and what to expect. When he saw how simple my filing was he offered to do it right then and there so it would all be resolved. Despite hitting a few roadblocks with getting all the information needed from me, he patiently helped me figure it all out and ended up getting it all filed. After a horrific experience elsewhere and this office's kind and quick service, I will be returning here in the future. Instead of being insulted and ignored, I was treated with kindness and respect even though I am not a big money account. Bill managed to do in an hour what my last Tax Service couldn't get done in a whole month. Thank you!!!!!

Really excellent service and work product. Enjoyed my experience and will definitely reach out…read moreagain. Location is a little hectic, but don't let that stop you. The services are fantastic.

I have used Tom for the past two years and I highly recommend him if you are looking for a new CPA…read more The first time I went in for a consultation to meet him and go over exactly what I was needing and expecting from him for my taxes for that year. It was good to meet somebody in person and it did not take too long either. I really love the way that they handle business, they provide a checklist on what exactly you will need to provide as well as they have a secure online portal where you are able to upload all of your documents therefore you do not have to go in in order to drop off any information that is needed to do your taxes. This makes it very convenient as you just scan everything in and upload it if they need anything else they will let you know. He is very on top of things and they provide a full breakdown on what they did with a copy of your tax return. They have fair pricing and I look forward to confirming to do business with him.

This company has been my accountant for over 15 years and they opened my PLLC, they filed my…read morebusiness and personal taxes and not only do they know their tax law- they are personable and listen to what my needs are and will go the extra mile to make sure they are taken care of! I highly recommend them.

I have been a client of Martinez & Shanken for 12 years! Earl Shanken and his team have prepared my…read morepersonal taxes and business taxes. I've used Earl's services to help with tax planning and preparation. Each person I've worked with has been 100% professional and their attention to detail is impressive. I meet with Earl on a regular basis and always come away feeling that I've learned something new, can maximize my tax savings and worked with a ethical professional. At first it seemed a bit odd to hire a CPA for my personal taxes (I'm not rich or anything special) but working with Earl at Martinez & Shanken is the best decision I've made for my financial security. I can not recommend their team enough!

Hands down the best CPA in town. I mean this in so many ways as he is so incredibly smart, has…read moresaved us thousands not to mention he found an error in prior years return from our prior CPA that would have cost us an IRS audit. Jerry found this error, refiled / amended for us and got us cleared of all things that "could have" happened. We also had some international issues to address, he was well diverse in these matters and handled them amazingly. I hired him to find out the law as my prior CPA didn't even understand international! I have since turned to Jerry as our CPA, he is really a great person and very knowledgeable. He has only had 1 IRS audit and it was a result of a prior accountant issue with a client. He is terrific and very reasonable.

I contacted Jerry at Consultax to help me with a very difficult tax situation involving many tax…read moreyears. It was only 4 business days before the April 15 tax deadline, so you can imagine how busy he must be helping everyone finalize their filings. Nevertheless, Jerry still took the time to consult with me about my issue that had an earlier deadline of its own. It is clear to me that he truly cares about people and helping them find solutions. I highly recommend him.

These guys have been doing my taxes since 2017. I've seen them grow and move to a bigger space-I…read morewas happy to see that I've always had the best service really 10 one service and they really care about pleasing their clients I've highly recommended them to personal friends in the past, so I'm very happy to give them a great review for the work they do Give them a try I think you'll be happy and their prices are good to !

This tax firm was recommended to me on Nextdoor. Derek was…read moreprofessional, knowledgeable and met me at a time that was convenient for me. The service I received was excellent and my taxes were prepared quickly. I will be using ETA for all my tax needs, so happy I found a quality, fair and trustworthy tax accounting firm. Highly recommend ETA for business and personal tax help.

Ms Todd has repeatedly provided excellent tax services! Although we are retired, we many different…read moreitems that require special attention. These were handled very well and, no doubt, will save us problems in the future (if we did them ourselves). Plus many of my questions were answered to prepare for next year! I highly recommend the Johnson CPA group!

I have been working with this company for several years and they continue to NEVER disappoint!!!…read moreThey are very knowledgeable, helpful, patient, kind and so much more! They make the entire process so smooth and easy, all you have to do is show up and answer questions! Mark Brooks is who I personally use and I hands down recommend him and his TEAM!!! They are absolutely amazing and if you want things done right, easy and where everything benefits YOU.... I recommend you give them a call!!!

Charley is the best! He is super knowledgeable and has saved us so much over the years with his tax…read moreexpertise. I highly recommend Charley and AllGood Accounting

Friendly, understanding and always patient are the virtues that Charley possesses that I admire…read more These characteristics along with respect and courtesy keep me returning for my business or personal income tax needs. A super guy!