I brought my watch with a cracked glass face to Moren's for an estimate for repair. Although my…read morewatch was not expensive the staff took the time to listen to my story of how sentimental the watch was to me. My watch was handled like it was the most expensive watch in the world. The staff treated me with dignity and respect and provided an excellent customer service experience. The turnaround time was amazing, and my watch looked brand new! I would highly recommend this business to anyone in need of any repairs for your watch, clocks, or time pieces of any kind.

Excellent and gracious service - Luis attached my new watchband in minutes. Thank you so much…read more Julie

Excellent customer service and the staff was friendly and personable. Considering having them to…read morecustomize my wedding rings.

I just went to ask how much they could fix a brooch, they started to "fix" it, they damaged my…read morechain and they didn't solve it. They wanted it to be another day. They were not responsible for the damage. Be careful solo fui a preguntar cuánto me arreglaban un broche, la empezaron a "arreglar"me dañaron la cadena y no resolvieron. querían que fuera otro día, no se hicieron responsables del daño

Customer service is excellent and jewelry quality is fantastic. Been coming for 20plus years.read more

I would give them zero stars if that was an option…read more They destroyed my platinum and diamond ring. I stated very clearly and emphatically that I did not want my rings cut. I just wanted the retentive beads added back to the intaglio surface to help prevent my rings from rotating. I had previously had the retention beads but had Greenan remove the beads when I gained weight. W. Greenan even placed a drawing of what I wanted on the envelope. They got so focused on the size of the ring instead of my desire to JUST add the beads (like I had before). What did they do? They cut my rings. :-( Now, the diamond setting is so heavy because the cut (replaced) band is so much lighter it can't counter the weight of the setting. So now my diamond rotates worse than before and stays in the palm of my hand. I have used Greenan and Sons for the past 20 years for all my fine jewelry needs. I even sent friends to them for their engagement rings. Disappointment doesn't adequately describe how I feel right now. When I pointed out my concerns, nothing but rationalizations and talk about size again. Walt Greenan argued with me and stated that he called to get my approval when he did not. He called to say the rings were ready for pick up. If he had NOT gone on ad nauseum about his foot/boot and Thanksgiving with his family that included his ex, he would have heard and understood my request, his customer's request. I thought I could have a more rational conversation with the younger Greenan who was in the store when I brought my rings in and also heard my request for my rings not to be cut. I pointed out that the weight of the engagement ring was grossly different. The band had been cut, and the rings prongs and band had been overly polished so that the prongs had been burnished and the ornate scribing of the band had been completely removed. He, too, was a hot head. He also went on to state that the ring had to be cut to be sized. I DID NOT ASK for the RING to be SIZED. I asked for the beads to be added. He handed my rings back to me. He stated he wasn't going to argue with me and marched off. All I asked for were for the retentive beads to be added to my rings, nothing else. I am thankful I have 2 previous appraisals with photos for my next steps. Greenan and Sons are not what they used to be, not in customer service and not in craftsmanship.

The place was a bit difficult to find. So I called the phone number but it wasn't working. Finally…read moreI found it. It was in front of the Silver Spring library in a separate island on its own. It's a bit difficult to describe but if you walk on the Fenton St, you ll see little flags/banners (attached in my pictures). Follow them and go past the railing and the store is on the first floor. It's confusing because the address is 900 Wayne but it is easier to get to from Fenton. They could use a small banner on Wayne. The place itself is okay. The cronuts and bagels were fine. Nothing special. The seating inside was a bit odd. The barista area looked pretty clean though. The service was fast. There wasn't enough variety of food. If you want a quick bagel and coffee, it is okay but otherwise I would pass.

I'm super late, but this place is pretty cool! I wish I had visited sooner. There's books, comfy…read morelooking couches and just a nice setup! I know pre-covid it was bumpin' in here! One day again!!! I stopped by last week after having had it bookmarked for some time. I was really impressed with the space and the vibe although there was no indoor dining. There's some outdoor seating but that particular day it was freezing cold so I ordered my chai latte to go. It was pretty good and the price fair! I had a nice time chatting with barista, David! I would definitely come back.

They are very nice but Expensive for engraving but the only people I could find still doing…read moreengraving near DC.

Very nice and polite staff. Timely appointment. Finished when they said it would be . Price…read moreexactly as quoted . They cleaned the piece and warranties it for 1 year . Repair is not perfect due to the size of the links in the chain but no one has noticed it except me , lol. Would recommend and use again. Update - 1 week in- chain is holding up fine !

Horrible experience being followed around the store by the owner. This place is an eyesore and a…read moregeneral vibe killer on an otherwise lovely downtown street. No idea how they're still in business.

When you put in thrift stores in this area you get a myriad of options that don't necessarily fit a…read morethrift store motif. I have been, and continue to, search for items for my apartment. It's little odds and ends that I think I need and only I understand what I am looking for. In hopes of finding a decent spot to browse, I came here. Now, although they didn't have anything that I wanted to look for, I did spend a good amount of time browsing. That is the one thing that you will need when you enter here, time. There is a ton of stuff in here that you can easily lose yourself in. However, if you are claustrophobic, bypass this place. The aisles are extra small and this could be on the verge of a hoarder case. You kind of have to go with the flow of everyone else in the store, and that means you really can't retrace your footsteps if you need to. Unless you are the only person in the store, which is a rarity. The owner of this place is amazing. She is so full of life and greets everyone that walks in the door. She makes sure that you have what you need even if you didn't expect that you needed it. If you have some time, give this place a shot as there are things in here that you wouldn't expect to find.

Downtown Silver Spring is amazing and has been my home for over a decade. So much transit options…read morethat will get even better with Purple Line. Good affordable parking access through the County if one drives as well. So many great businesses especially restaurants from cuisines all over the world with Ethiopian as most dominant. Probably the best coffee selection in the region as well. Two movie theatres (Regal and AFI) as well as Ellsworth and Black Box as well as Dave and Busters for entertainment. Home to some of the best beer selection around at Fenwick (retail) and Quarry House Tavern. Originally home to Denizens and Astro Lab and now Third Hill and Silver Branch. Four groceries stores as well make it far from a food desert. Multiple healthcare providers as well especially in Montgomery building. Pride, Jazz, and global festivals as well as a weekly farmers market on Saturday are nice as well. Housing options that have continued to expand tend to be more affordable than DC, Arlington, Tysons, Bethesda, and Rockville.

Downtown Silver Spring is the place to be!!…read more There are quite a few reasonably priced parking lots. Free on Sundays!! A lot of restaurants, black owned restaurants, stores for clothing and housewares, etc. I really enjoy this area and look forward to visiting again soon!!

I understand that you are running a business and want to maximize profits but if that means…read morecompletely lowballing your customers I am not here for it. Came in on Saturday February 2nd to hopefully sell my headphones. They were Beats Solo 3 Wireless Gold edition headphones in excellent condition comes with everything. The guy who handles the negotiations looked up the new and used price and everything was going good. Now a used pair of these headphones go for $160, how do you go from $160 to than offering me a mere $50...?? Will definitely not be coming back here for my business

I buy a lot of my expensive items here. They thoroughly test items and are very honest in pricing…read more It's worth coming in if you have any electronic items you're shopping for.