I am very disappointed with the rude behavior of the management at this dance school. I am also not…read moreimpressed with the school's rigid policy of the way their class schedule is never posted on their website, and with their limited choice of classes. Students are "selected" for classes by the management only. Regarding class schedules, you are told by the management what class your child will be in, and if you don't like it....too bad. Class schedules are not posted because dancers take classes by the discretion of the management only. My opinion is that this is an awful policy. I am not talking about trying out for a part in a play or dance recital. This is not a chorus line, if you know what I mean. I am only talking about how you have to be appointed only to a class or take drop-in classes until they decide. I have never seen this policy in any other dance school. The website says they are a non-competitive school, but I see this school as extremely competitive. My daughter had attended two other dance schools, and we never experienced anything like this rigidity before. We always saw the schedule of classes, and the faculty was always open to have your child try another class. This policy of "tryouts" for classes is very political and leads to much disappointment for students, in my opinion. I am also very displeased with how rude the owner was to me. The observation windows were always dirty and smudgy, so when I sat in one of the chairs to observe a class from where the chair was in the corner, I couldn't see anything. One day I moved my chair a few feet closer to the left so that I could see my daughter dance and wouldn't have to peek through the dirty smudgy window, when to my shock and dismay, I was berated by someone who appeared to be an obnoxious and arrogant person or a rude parent. I was incredulous that the bellicose person was the owner of this dance school! I was disgusted to say the least! The owner loudly reprimanded me that I was sitting too close to the window. Now mind you, we were new, with my daughter only having attended some summer drop-in classes, and I could not see a thing on their tiny TV screen in the lounge. I saw other parents sitting in chairs observing the classes through the observation windows too, and the other parents also chose to look through the observation windows and to not watch the small TV screens in the lounge. One time I had also seen a couple of parents standing directly in front of the observation window one day so that they were blocking my view from my seat on the other side of the room, and I couldn't see a thing. The parents were standing right up to the observation window and the dancers in the class could see the two parents far more easily than they could see me sitting in the chair on the day I was accosted by the owner. These other moms were not admonished by anyone, but I was scolded by the rude owner because she showed up unexpectedly to give a private dance lesson to someone. It is upsetting to recall that I met the owner of this dance school by hearing her be very cross and reprimand me in front of the other parents. No, this is not good at all. How rude that owner was! Frankly, I am disappointed with not only how rude the owner was to me, but how rude the "information coordinator" was to me as well. The owner is always unavailable to speak to if you call the dance school. You have to speak to her "information coordinator", who was curt with me when I inquired about the dance classes for my daughter. In person, the "information coordinator" makes annoyed faces, slams money down on the counter when she rings you up for the drop-in classes, and does not greet anyone on a regular basis. When I asked her if my daughter should continue with dance lessons here, she refused to offer any kind of encouragement for my daughter who was a new student here. She only made some general remark about how good it is to dance. This information coordinator is a dance teacher and she did not offer a word of encouragement for my daughter to continue with classes. Her response was cold and disinterested. I am a school teacher, and I would never dream of treating any parents of my students this way. I was incredulous that the caustic owner and her bad-mannered information coordinator could be so unprofessional as they were to me. Although the dance instructor was very good, and my daughter and I both liked her, that is not enough of a reason for me to continue to send my daughter to this dance school. In my opinion, the owner and her information coordinator's rude behavior toward me was appalling. Due to the management's rudeness, we will not return to this school. Their rude behavior toward me, a new parent, means that at anytime I could once again be reprimanded in front of other parents for whatever I could do that may "annoy" the management or that my questions and concerns will continue to be unresolved or not addressed at all. This is completely unacceptable.