Bought a $70k+ F150 and all the extended warranties. Within two years the plastic gearshift broke. A simple google search shows this is somewhat common. Fred Beans denied the warranty repair. When I called Ford they said they have no issues approving the repair. I called on several occasions to speak with a manger and never got a return call back. DO NOT BUY AN F150 and definitely don't buy it from Fred Beans. read more

The purchase of my Tahoe was easy going. I paid cash. After 3 weeks a display on my dash said low on oil and then a low percentage on my brakes. I reached out to my salesman and he said ever thing was okay to reset the display. I did and two days later I got the same warning. I took my Tahoe to my and my Tahoe was very low on oil. My brake pads at 23%. I had my mechanic complete the service my vehicle needed. I reached out to my salesman I received $0 for my maintenance repairs. They offered 2 oil changes for free. If you buy a vehicle from Fred Beans check everything before leaving their parking lot with a vehicle that can potentially be dangerous to drive! read more

Fred Beans Ford of Doylestown - Vehicle display - Car Dealers Near Me - Doylestown, Pennsylvania

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2024 Cadillac Escalade, Sport Platinum This is strictly a review on the Cadillac/GMC service department. It's a bit long but I wanted to leave an honest review. In April 2025 I had service on my vehicle and it was returned with grease prints everywhere. Zero care was taken to return my vehicle in the same condition I dropped it off. Was sent a survey by the dealership and submitted an honest review. Received an email from the service manager (Jimmy Mann) apologizing and he'll look into it. Please call in the future if there are and issues. Jump forward to July 27, 2025. Bad rain storm and my sunroof leaked into vehicle. (Clogged drainage tubes) Called dealership on Monday July 28 to schedule a service appointment. Was told the first available appointment was 7 days away on August 4th and their wasn't any dealer courtesy vehicles available until Wednesday August 6th. I took the first available appointment because of the amount of rain we have been having. Then I called the service manager, Jimmy Mann, and left a message for him to call me back. Wanted to see if there was anyway possible I could get an appointment sooner due to water coming into my vehicle. Two messages on two separate days were left for him and never received a return call. Dropped off my vehicle on August 4 at 09:00 with two issues. 1-leaking sunroof 2-glass display covering climate controls was lifting on the right side Received a call at 5 PM that it was ready for pick up. Arrived at 6 PM to pick up my vehicle and reviewed the work order of the work that was done and nothing was written about the glass display cover. Was told my vehicle was in the back parking lot, nobody brought it up for me. I had to go into the back parking lot and find it. It was jammed between two GMC pick up trucks. First thing I noticed was grease handprints on the corner of the hood and on the door handles. Walked back into the service area and requested the manager. Jimmy Mann walked out with me as we looked at it, and I explained to him that this was absolutely unacceptable, my vehicle was in immaculate pristine condition when I dropped it off. Of course he apologized and we brought it down to the check in area. This is where it gets worse. Upon further inspection we came across several issues of just pure unacceptable poor workmanship. The center roof control panel was not flush. Come to find out there was a broken clip and it needed to be replaced. They needed to keep my vehicle for two more day because part now needed to be ordered! You need to access the drain hose from inside rear wheel well. Skirt was not installed properly and screws were hanging out. Dirty foot prints inside of every door and minor scratches on sill plates where they stood to work on roof. Grease of every door handle. Grease hand prints on both corners of the hood. Had to put his hand on it every time he walked around the vehicle. Water on rear floor mat and B column. Marks on seats, console, dash, etc... Glass plate of temp control panel was corrected but greasy fingerprints all over it. When I wiped them off I realized there were greasy fingerprints prints on the backside of the glass cover! So that needed to be removed again. I was told they would send it to the detail shop on Tuesday morning. This did not happen, if they did there is massive issues there as well! When I picked it up on Wednesday at 5pm (3 days in shop) I walked out to the service garage area. Now I understand why! There are 9 tightly packed bays with lifts. Mostly GMC trucks and every bay is extremely dirty. It reminds me of an old Pepboys service area with a lot less space. If you can't keep your shop clean and organized it just shows the workmanship you're going to get out of it. Just an FYI... I also own a Jeep and Fred Bean Jeep has worked on the vehicle several times. Always a perfect job. Their shop is bigger and much cleaner. Needless to say at this point I'll be finding another Cadillac dealership to service my vehicle. I take too much pride in keeping the vehicles looking new to have a dealership trash it! I, WE EXPECT AND DESERVE MORE! read more

Fred Beans Ford of Doylestown - Car Dealers Near Me - Doylestown, Pennsylvania

As if we needed another example of how slimy car sales can be. Fred Beans Ford completely pulled a bait and switch assuming I would be willing to spend thousands more of my money for their greed. I called requesting to see a 2025 which I was informed was on the lot and could be shown. I had mentioned I had just lost my previous car in a garage fire and was coming up with my 8-month-old child as I was a serious buyer needing a car before the holiday. I intently expressed I was looking to purchase a 2025 as Ford was running a 0 down/0% APY for 60 months at the time. The car was not on the lot when I arrived, but placed a good faith deposit as Fred Beans informed they would work to move the car to this lot. I had to follow myself to be informed they still hadn't contacted the other Fred Beans lot. Received another call that they were willing to offer me the same color and trim, but in a 2026 at the same exact price. I asked twice to receive the specs of this new car and the payment breakdown before coming in, which was never received. When I returned, the salesman brings up a sales sheet with the terms being 75 months and him happy to confirm he was able to make the monthly payment the same as the 2025 work-up. The payment breakdown would have resulted in me paying nearly 15k more over the life of the loan. I waited a week for Fred Beans of Ford to tell me the car I was interested in was essentially not available and failed to disclose it was the service loaner they were using. They allowed me to use the remaining length of my rental car thinking and assuming I am going to buy the car I requested. They attempted to trick me into buying a more expensive car that would result in much larger sums of money for me the customer. read more

made appointment for a car trade in estimate. Met with a junior sales person who did the paperwork. Then I was sent on a journey around the lot in an attempt to sell me another car, while they stalled on the car trade in value. Finally returned to the office, more delay in the estimate. Insisted I meet with the "manager", who lent nothing to the experience other than continue to delay the trade in report. I insisted I needed to move on, they came out with the keys, told me a low-ball trade in number. Appears they really had no interest in the vehicle. I told them all they have really accomplished is to waste my time here today. It was total folly. As an aside, I was raised in the car business. My father owned 2 dealerships. I am very comfortable in that environment. I was not impressed in the least at how that site is managed, the inventory, or how the cars are displayed along the hwy frontage. It becomes clear very early; they have no idea how to speak to or treat people. Very poor communication skills, inept management and just focus on trying to sell. Does not take long to realize doing any kind of business with this establishment would be a long-term mistake. Overall, very disappointed in that dealership. I would have to say I concur with the negative sentiment on the yelp reviews for this business. They really need a major overhaul in management. read more

I recently purchased a Hyundai Kona 2022 .Our salesman was Jake Feldman . I have a lot of anxiety about driving, and he listened to all of my concerns and validated all of my requests and found the perfect suv for me. Jake was very responsive and was very well informed he answered all of my questions (and I had plenty).Jake was thorough and explained everything. Jake also sat with me in the vehicle and showed he how to set up my phone and music preferences along with every feature the Kona had to offer. I would highly recommend Jake to friends and family when purchasing future vehicles. Jake is an asset to Fred Beans and to all future buyers ! read more

Fred Beans Ford of Doylestown - 2022 Hyundai Kona - Car Dealers Near Me - Doylestown, Pennsylvania

We drove over an hour and the vehicle that was confirmed "available" was already sold. When I messaged asking if it was available it took 20 seconds to get a reply but they can't find the time to tell us not to bother coming? Not even an apology. Just "sometimes the people in the back don't talk to the people out front" read more

Great service. I have purchased two cars from the dealership and they have always been welcoming and respectful. read more

Fred Beans Ford of Doylestown - New wheels from Fred Beans. "Ford Bronco 2024 Big Bend". Thank you @Robert Williams for being a super nice and relaxed sales rep. - Car Dealers Near Me - Doylestown, Pennsylvania

If I could give a Zero, I would! Fred Beans Dealerships always trying to up sell services, that are not needed. My 20222 F-150, has only 22K miles. Since purchasing, I have had my truck in on a regular basis and for Ford recalls. On the most recent service for a recall, 4 Items Failed - NEEDS IMMEDIATE ATTENTION. They are: 1. Perform Fuel Induction Service, Ford Factory Maintenance Schedule says this is required at 60K miles. Still attempting to understand why a 60K miles maintenance item is a Failed - NEEDS IMMEDIATE ATTENTION at 20K miles? Cost $249.99 - Declined Service! 2. Cabin Air Filter Replacement, Ford Factory Maintenance Schedule says this should be performed at 20K miles. Fred Beans price $119.99, I can purchase this from Amazon for $23.99. Thanks for letting me know. Declined Service! 3. Engine Air Filter Attention, Ford Factory Maintenance Schedule says this should be performed at 30K miles. Fred Beans price $69.99, I can purchase this from Amazon for $23.02. Thanks for letting me know, but this is 10K miles before the scheduled maintenance. If dirty I will do it myself. Declined Service! 4. Wheel Alignment, The Fred Bean "Multi-Point Vehicle Inspection Report" says that I need an alignment, but in the Tire & Wheel section the Front tires wear pattern passed inspection and the tires needed no repair. Fred Beans price $169.95. Declined Service! When I talked with my service representative, I was told: A. That the tire manufacturer and parts supplier for the filters recommend a shorter maintenance schedule then Ford. Guess they are not using FORD OEM approved parts? B. Never addressed the Fuel Induction Service, question. C. Sound like the Fred Beans Multi-Point Vehicle Inspection Report is programed to up sell you services your don't need to the toon of $610! I guess the the Fred Beans Motto is "$500 to $1000 in Service Upcharges for every Visit!" So much for the Ford's iconic motto, "Quality is Job 1". Terrible service, will never buy a Ford or car from Fred Beans! read more

The cost of repairs is more than double what other local shops charge. Recently, I needed to replace a strut for the lift-gate and FB wanted to charge me $1,300. I had the repair done for $500 at another local shop. Price gouging at its finest!! Another instance, I had taken the car in for body work due to a fender bender and they kept my car for several weeks for a simple repair on my lift-gate. Coincidence the lift-gate had issues later? I wonder... read more

I was looking for the phone number for the Mentor, OH Audi dealership. The number listed on the Google results is incorrect, and connects to Fred Beans Doylestown. Not being aware of this, I called the number thinking I was calling Mentor. A woman named Donna answered the phone. I explained who I was trying to reach and questioned the automated system saying "Fred Beans". Donna, in an absolutely rude and unpleasant manner stated it's a mistake and hung up on me. Please give Donna an extra gold star today for her outstanding friendly customer service. read more

I purchased a 2023 Ford Explorer in August of 2025. Very nice vehicle and on the strength of the Ford Blue Advantage Gold Certified report we agreed on a price and I paid cash. I took delivery a few days later, and after fighting off the myriad of extras trying to be sold, headed home with the only issue being that their prep team was sloppy and clearly rushed the process. After a week at home I was shopping for new tires for th winter and that is when I noticed the cheap non Ford plastic covers on my wheels. The issue is that the Vehicle was supposed to have black painted Aluminum wheels as stated in the Ford certifed report. Not plastic wheel covers. This means someone in the chain of custody took the $1,200 wheels off the car and swapped $30 black plastic covers. The response from Fred Beans Sales and mangers was silence and run around. This is not enough for me to put up a huge fight, the Explorer is all that I expected. But this type of equipment swap is nefarious. Some tech along the way either took them and sold them, or took them and swapped them on his vehicle. Either Way, the vehicle was supposed to be "Certified" to the certificate they gave me from Ford. And it was not. Misrepresentation on used cars is something everyone needs to know about. I'll take the hit for not inspecting every inch of the vehicle to make sure it was as described. This dealership seems to have a record for poor satisfaction and they don't care. The dealership will not help me on this in any way. So I will go buy the wheels that belong on the Explorer and never say anything nice about Fred Beans Ford in Doylestown, to anyone. read more

If you enjoy incompetence and total lack of customer service. Fred Beans Ford doylestown is your place. Otherwise steer clear. Wasted hours of my time for a simple accessory order. Glad I didn't purchase my vehicle here. USELESS! read more

I drove 1.5 hours after telling me the used F150 Raptor I wanted was on the lot. Promised me an appraisal value on my trade after they appraised it. Never received the appraisal when I was in the dealership but did get a low number for trade the next day. Very unprofessional in my opinion. I guess my money wasn't the color they wanted. I placed one phone call to Chapman Ford of Lancaster on my way home from Doylestown and made a deal to purchase a new F150 Raptor. read more

I do not like using the service department at Fred Beans. My primary complaint is they try to hit you with hundreds of dollars in services you don't need. And I don't mean they "suggest" services, they tell you they are needed right away. This has happened to me both times I have used this service department. Both times were because I would not have been able to get to my regular dealership mechanic. The last time was to replace a blown tire under warrantee. They called me to tell me I needed $800+ in repairs and services beyond the tire, which due to the warrantee was at no cost to me. I said no, and the service person immediately dropped any pretense of being friendly. When I later took my car to my mechanic and asked him to look it over, he said none of the recommended work, except for an air filter replacement, was necessary. I will not be going back to Fred Beans for anything. read more

Service department is a scam Or incompetent. I had a check engine light come on my Ford and was told I need a new motor. My car was 6 years old and under 100k. I assumed it was a Ford quality issue so I replaced the motor. I got the car back and my check engine light came back on. Fred Beans service then said it was an electrical issue. I am starting to believe that I really did not need a new motor. I was quoted another 1600 for the electrical after I had already paid to replace my motor. I feel both Fred Beans Service dealership and Ford cars are really terrible and will never buy a Ford or car from Fred Beans. read more

I went in for Transmission Warranty work and ended up returning 4 times for the alignment to be set right. The first time I got it back I had no control of my steering. The second and third time the alignment was way off. The final time the service manager fixed it. A week before they got their hands on it, I got an oil change, alignment, and rebalance of my tires. now a snow storm with ice left me all over the road. I called them early in the morning and no one called me back. It is now 11am, 3 hours later and still no call back. I had a co-worked look at it. He took the vehicle into the shop and had to reconnect a few things they neglected to do after they worked on it. He said the AWD and TCS was not reactivated. I am never going back! read more

I brought my bronco there for service after going off-road, my alternator failed, I brought it into Fred beans Ford talk to a person named George, no problem we leave it did get me a loaner, overall a good experience, especially everybody I talk to is very nice, dealing with a dealership it is a long process, but they made good for it, Ended up doing an inspection which was due soon with an oil change and a tire rotation, only got charged for the inspection, I will return next year for my inspection, read more

Garbage dealership. I e-mailed the sales team about a used vehicle. Since there were only interior pictures I asked for an exterior picture as well. They sent one pic only. Since I live over an hour away I asked the sales rep if there were any scratches, dents, etc. before I drove up. I was told that the "car is clean inside and out." I was also promised a $50 gas card for driving up to see the car. Well the car was not clean at all. Scratches and dents, ripper interior and other issues. Not to mention the high priced sales tactics. I ultimately decided not to buy the vehicle. The $50 gas card? Nope. After texting/e-mailing several people there, including the general sales manager, Dennis, they ignored me. My suggestion - ignore them. read more

We were looking for a replacement for our 2010 van. With the help of Kevin and Chris we found a vehicle. Chris and Kevin helped us get into a great used Nissan Pathfinder at a price we could afford. Thanks to both of them for all their hard work! JB read more

Courtney was very helpful and sympathetic when we discovered the few issues that my vehicle needed for safe driving. She expedited the parts and got me back on the road quickly By keeping me in the loop and moving everything along. Great communication ! Tim B read more

Do not waste your time on the Dealership. They have a large inventory for a reason? They don't know how to treat a Customer and sell very few new cars. Did a quick search of Lincoln Dealerships on a Website that tracks Dealer Inventory. Of 5 Dealers I checked in my Area they had the oldest Inventory by far, of the Others? Tried to work online with a Salesman and all I received was "call me"! Every other Dealership was willing to work online with me. Made a deal elsewhere and am picking up the car tomorrow.' Lame Salesmanship is being kind calling the treatment I received buying a $47,000 Vehicle. Was very glad to give my Business to another Dealer who was willing to work with me. read more

Dont Buy ANYTHING from Beans! 2nd Key FOB didn't work, replaced battery no Luck. Called sales rep - no answer. texted sales rep, no anwer. Went there and sales person playing on their phone. Sales said not to Lose 1st Key FOB, not helpful. 5 days after purchase flat tire took to shop, shop explained both front rims BENT and 1 would not hold air. Back to Beans and bc after 3 days, could not do ANYTHING! Asked for discount on new, dicount on installation anythinc that could help wiht cost - NOTHING! I have told adn will tell EVERYONE I know - Fred Beans SUCKS! read more

Made an appointment to test drive a 2024 Mustang GT Premium. When I arrived after a half an hour drive they informed me that they had no 2024 mustangs in stock whatsoever and tried to get me into a used model. No message before I took hours out of my day to be promptly turned around. read more

Typical old fashioned car salesman and dealer. They pulled the old bait and switch trick on me. Their tactics are so stereotypical it was funny. I will never return, they wasted my time. read more

They emailed me a price for a vehicle they had in-stock with a discount, then when I called to get details and set up a test drive, they said the price is actually $3,000 more than what was emailed, due to a market adjustment. read more

Their service team is good and prompt. Dealership is kept nice and clean with a neat waiting area. You can actually see your car being worked on through a glass window. There is a nice coffee machine and water available for the thirsty. Two PC to do "whatever" you please on it. They also give loaner cars if your car will need to be kept for long. read more

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I went there to trade in my truck for a new one, paying MSRP for the new one since the market is crazy right now. They offered me 42k for my used vehicle, I knew that was a very low offer for my trade. They wouldn't budge on that 42k. I went to another dealer who had an almost identical vehicle, they gave me 55k for my trade in and I paid 1k under MSRP for the new truck. So I saved 14k going to another dealer.... This dealer was a waste of my time trying to low ball me on a trade in. read more

The service department is terrible. They never finish the service promised on time. And when they finally do finish there's always a problem that requires you having to take the car back. Then they tell you that you have to have such and such done. And it turns out that these services are totally unnecessary. Case in point, Larissa was adamant that I absolutely had to have my coolant changed. I did not. Part of this is my fault for trusting the service department to be honest and fair. Lo and behold when I checked last years' state inspection I had the coolant changed then. So now I wonder did they actually change it last year? Or charge me and not do the service? Needless to say I will never return to Fred Beans for service or sales. read more

Brought my brand new Bronco Sport to this dealership 3 times to get the rear hatch glass window looked at because it makes noise. They told me they heard the noise but couldn't fix it. Their solution was to drive with my windows down. read more

I drove to this dealership and the ride took over an hour. Approaching the dealership i was in a state of shock and disbelieve to see the inventory. There is a separate lot where they hold certified pre owner cars and treat them like there are worth nothing. After being treated like garbage by the salesman and was given false information, i was willing to close a deal right then, but the salesman tried to talk me into a new one instead of used. After the whole debacle i sat down and the salesman would not make eye contact with my wife and would only stare at her breasts. and also every time my wife ask a question we would shout her down like she had no say in the decision. I would not recommend this dealership to anyone. read more

We bought a car yesterday from Fred Beans Subaru. I called in the morning and Ron Dolan assisted with our request for a used 2008 Subaru Forester with a manual transmission. We got there hours later, and Ron had the car waiting. Ron is patient, has good manners and a delight to work with when searching for the perfect used vehicle or new! Thank you Ron read more

Showed up to look at some cars today, and nobody would come out to help us or greet us. Actually people would walk right past us.

I bought my Truck here last year. I should have bought it at Jenkintown. Doylestown is too far. I was looking for a certain color and Fred Beans lists it as in stock online and confirmed it when we called. I arrived and of course it's not there they "can order it from another dealership". That is a Bait and switch. Fred Beans is 45 mins away from where I live. I drove up there expecting to drive off the lot with a New truck. I was mad because when it arrived it had 55 miles on it. This is supposed to be brand new. I realize most cars get test driven but not BRAND NEW TRUCKS. 55 miles means it was either test driven every day or they drove it from Hoboken NJ where it was. Every time I did a test drive It was less than a mile. So someone was lying. I had to bring it back for the free oil change and I needed the side rails I installed to be tightened. They tried to charge me for the FREE oil change! What made me mad was how much they charged to tighten the side step rail. I installed it but something was off and you could hear it rattling when I drove. They unscrewed and lathered each bolt in Loctite before screwing it back. This was 3 bolts. It cost $40. $40?! For 3 Bolts? And I asked him to LOOK and SEE what the problem was. Not fix it and charge me. I would have turned it down had I knew that it cost $40. read more

GMC Fred Beans of Doylestown a big thank you to Ken for his VIP RED CARPET service to Dr. Mike! He asked me to post this review for him. He said to say he was extremely pleased with the service you provided along with the car wash and the car delivery right to the door! Many thanks for being the high standard that others should follow! read more

I made a one-time purchase in 2018, bought a Grand Cherokee. Good customer service at the time being. I gave it 4 stars because I was there only once. read more

I brought my car in because it wasn't starting. Once it got to them they were able to start it without any problems, so there were no repairs or parts needed and minimal diagnostic time. So imagine my surprise when I arrive and find I'm charged 180 dollars. When I asked about this charge it wasn't explained well and I was left feeling highly taken advantage of. This service department doesn't care about customers and I won't be returning. read more

Horrible service, disrespectful and unprofessional associates. If you want to be treated like your time is not valuable and try to make arrangement for a meeting or see a car, good luck you may find yourself sitting around looking at cars from the outside and not have the courtesy of anyone open the door and show you the car. How is this place still standing? read more

This Dealership is a joke and will waste your valuable time. I do NOT recommend nor will ever shop at any of their dealerships. The prices on ridiculous and 1000s over the comparable market. Shop elsewhere and do yourself a favor... This is a warning. read more

I had a horrific experience with this dealership. They advertised a price on a pre-owned Ford F-150 Raptor and did not honor the GUARANTEED price. They 'claimed' that it was a typo; however, they were completely unprofessional in the delivery of their message. They mockingly said "do you really think you could get a car for this cheap?" How about this - don't advertise fake prices online and don't let customers guarantee a price. Better idea - fact check all of your prices BEFORE you put them on your website. The sales rep could have worked with me, but I guess the sales rep would rather me write a negative yelp review and take my money elsewhere. Great job, Fred Beans! read more

Fred Beans Ford of Doylestown - Fred Beans didn't honor their advertised price. They lied and misrepresented the vehicle. Classic 'Bait and Switch' tactics. - Car Dealers Near Me - Doylestown, Pennsylvania