My boyfriend bought a car here a month ago. He traded in two cars and paid cash for a used Hyundai Santa Fe. They gave him less than book value for the one car, but it wasn't too far off. They have a three day return policy or 30 day exchange policy. Our mechanic checked out the car and told us the ball bearing needed to be replaced. Fred Beans gave him a rental while they did the work. He was having some issues with the Santa Fe, it was him, not the SUV. He went back to the dealership after three weeks. After test driving a few vehicles, they put a dealer tag on a Kia Sportage. He drove that for a few days and then exchanged for that SUV. No problem. No hidden fees. I'm not sure how easy it would have been, had he financed. I was impressed by how accommodating they were and how easy it was. They gave him the amount he paid for the Santa Fe, towards the Sportage. Side note: ONE complaint about the rental. They called on a Saturday to say he needed to bring the rental back for another, because the insurance on the rental was going to expire the next day. Seriously? THAT was ridiculous. read more

Absolutely the worst service I have ever had. I took my G90 in for 33, 000 scheduled maintenance. I was there before 8 am. Was told it would be 3-4 hours. At 1:10, I called to get status and had to leave a message for a callback. At 2:35 no return call. Called gin, got sent to voice mail, next time someone was trying help and then the call dropped while they were looking for JOE. Third call and very annoyed, I finally got JOE and her told it would be ready soon. I asked that he sent the shuttle. A Lift or Uber driver came and sat outside my house until I went out and asked him if he was here for Hyundai- he was in Toyata. He drove me back with one hand on the steering wheel and his phone in his right hand that he constantly looked down at. I had to go back the following day as they neglected to put a new sticker for the oil change. JOE said the machine was broken, went to the back and got one that he could hand write. Why didn't the mechanic do that when he should have. I also told JOE I had received an email from Connected care that there might be an issue with the Engine Control System. That came during the time they had my car. He did not know what I was trying to explain. I said I would call back wroth the exact message. So called, left voicemail- no return call. 2 hrs later call again, voice mail. Third call pressed scheduling instead of existing appointment. A man answered, said he would try to go find someone but came back to the phone and said they were busy. Have no idea if the message was because something may have been disconnected during servicing OR if there is an issue. When I complained in person to JOE, he apologized asking what he could do to make it right. I did not ask for anything, but in this case the Service Dept should already know what they need to do to make it right. I have had a Sante Fe, Sonata, 2 Azeras and now my third Genesis. I have never had such deplorable service and be shown such an unprofessional attitude. Even the FB message I complained to said I would get a call from their Customer Service Team. Well, here it is now day 2 and another message to them and NOTHING. Guess what, Fred Beans will also get nothing from me ever in the future/. There are other Hyundai and Genesis dealers read more

I take my car to Fred Beans for service. Staff is always friendly and helpful explaining any problems with my car. Looking forward to purchasing my next car from them in the near future. read more

My experience at Fred Beans has always been very positive. I moved to Doylestown about 7 years ago. That is when I met Tim Bergey, my salesman, and bought a new Hyundai Santa Fe, which now has 191,000 miles on it with no major issues. Last August, I also purchased a used Elantra from Tim. Both transactions went well. Tim knows his cars. He got me the pricing I needed and follows up after the sale to make sure everything is fine. I won't go anywhere else. read more

We had a great experience purchasing a new car. Kyle H. was great to work with and I'll definitely consider using Fred Beans in the future.

I worked with Kyle through email to get a great deal on a new Elantra. He was helpful, transparent, and not pushy at all. He also gave me great pricing upfront and was easy to work with. At no point did he try to upsell or work around what I was asking for. I ended up emailing at least 10 different dealerships and Kyle was the easiest of all of them to work with. read more

This 1st experience with Fred Beans Hyundai. I am a working mom who initiated ending my lease early because of over mileage. I contacted Patrick Kiley and he confirmed with an email with options. When I arrived at the dealership with my mom. It was a bait and switch situation. They said I owned $1050 and without my permission broke my lease and they gave me 3 options. I was humiliated and reduced to tears with no way out but to pay$1050 that we truly couldn't afford. My husband came to the dealership with our son because I was so upset. Patrick Kiley told my husband that he was wrong and it was his misquote but there was nothing he could do for us. This dealership is a disgrace. They created undue stress on my family and financial hardship. I will ensure all my family and friends are aware of this unprofessional bait and switch situation. read more

Just bought a new Tucson for my Mom from Fred Beans over the phone. The internet sales team were easy to work with, honest, and straightforward. Beyond that, they found additional discounts that they applied after we had agreed on a price. A car dealer that charges you less than you agreed to when you do the paperwork! Am I on a different planet - great work, Fred Beans Hyundai! read more

We have called twice for two different cars both times they did not get back to us. We drove 2 hours there had appointment they didn't know our names and they sold the car just as we walked in. Doylestown Pa. read more

I talked to the collision center & service staff twice in trying to get a ding/scratch taken care of on a JEEP I leased thru them. Collision center said to take it to service but when I took it to service, the 1st time they forgot to to look at the damage (i had the vehicle in for inspection). The 2nd time I tried to take it, the service rep told me the collision center s/b handling it. I then took it to the Newtown site but, they weren't better. I thought I was doing the right thing by taking to Beans but, no one (except Debbie at Newtown) seemed to care about me. read more

we found the exact car we were looking for but it was at the dealership in Flemington NJ. Spoke with Keith Joseph about having the car delivered to the Doylestown location. We went in on 9/10/2021 to test drive a similar car that they had on their lot. We did and confirmed our desire to purchase the car that was in Flemington. Keith worked with his manager and be came to an agreement on the price, which was above the MSRP due to the shortage of available cars. We provided a $1,000 check as a deposit on that car. We were told the car should be available by 9/17. We were also told by Keith that he would send us a copy of the invoice. They cashed our check, but did not respond to emails. Finally today we called and Keith told us that the dealer in Flemington decided to sell that car. Not only did Fred Beans act in a shady - underhanded manner, they did not even have the decency to tell us. Wonder how long it will take to get our money back! read more

We leased a 2014 Hyundai Santa Fe about a month ago, in Aug, and Tim Bergey was our sales person. We had never leased before and Tim went above and beyond in explaining the details about the lease, the pros and cons, and really made us feel at home at the dealership. In fact, when we go to Fred Beans Hyundai, it's like we know everyone there, they make you feel so welcome. WE got a really great lease deal on the Santa Fe, that worked really well for us, and Tim went and found the specific color we wanted, with the options as well. All in all, we have been buying form Fred Beans Dealership for years, and this is our second Hyundai. I never thought I'd own 2 Hyundais, (We also own a Genesis) and besides the car's reputation as a great value, a big part of the decision is where and who you have to deal with regarding service. If you don't like the dealership, and the people in it, you probably won't want to buy from there. That's not the case at Fred Beans Hyundai. It's a really friendly dealership, that we have come to know and enjoy taking our cars there for service and routine maintenance. Everyone makes you feel like you are the number one customer, and it's always a good experience. I cant say enough how much we enjoyed working with Tim Bergey. He is funny, personable, and truly a delight to have as our sales rep. If you want a great car at a really great dealership, check out Fred Beans Nissan Doylestown. read more

Don't bother calling Mr. Fred Beans he does not get back to you or listen. We bought a Santa Cruz in December traded in my soul. Was told my trade was a certain amount on their website. When we went their we were told $3000 less cuz they could not sell it for that much. Come to find out they listed my soul for almost double what they gave me. Second issue was they gave us the triton guard which we did not want and told us we had to pay for it as they put it on the car before we figured out pricing. Now months later we get a call saying we owe $2000 for the down payment they forgot to take it. We show the receipt that they did now they tell us we owe $1000 but do not explain how. The response I got from another review "Hello. Roger has been in contact with Mr. Colon regarding the money owed. Please call if you'd like to discuss I'd be happy to explain. Roger is the business manager and has been trying contact you and have the account settled. Thanks in advance. Paul Zolnierz - GM - 215-345-8200" First line roger has been in contact followed by he is trying to contact. Well which is it? I'll tell you Roger was supposed to call us today but did not. We even called the headquarters. All we ever got was text messages from Christine. Honestly after reviewing the contract the $1000 should be the police rebate and the rebate for financing with Hyundai. read more

Buyer beware. Turns out America's best warranty has some stipulations. You are led to believe that there is a 5 year 60,000 mile bumper to bumper warranty. This is not necessarily true. You must read the fine print. The screws in my speaker in my right door came loose and vibrates so badly that i had to stuff a towel between the handle and door to buffer the noise. Turns out this is only covered for 1 year 12,000 miles. There are many other stipulations that are not covered with your 5 year 60,000 mile warranty. These stipulations were not disclosed to me when I bought the vehicle. Seems shady, sneaky and deceiving. Read the fine print or surprises are in your near future. read more

i needed a new car. i researched the car i wanted. i went to the closest dealership to my house and asked them for a specific car. there was no need to "sell" me on a car. 2013 hyundai sonata hybrid loaded. sales: 1 star bait and switched me when i went to pick up the car. did not have exactly what i wanted. tried 3-4 times to sell me on something i did not want. service: 1 star. one hour for oil change with appointment set up. greasy fingers on hood if freshly washed car afterwards. weak. this was my first foray into service. i will be updating as i return but so far its been dismal. i would go to a different dealership next time. i was just trying to buy locally... (korea is local, right?!) i thought these 1950s car salesman days would be over with the advent of the interwebs... read more

Had a great buying experience with Fred Beans and their service department is among one of the best in the business. Tim Bergey has sold me 2 cars and is a great sales associate that always goes above and beyond expectations to satisfy the customer. read more

This review concerns the service dept, as I've not purchased -- and never will -- a car at Fred Beans. Took my 2007 Sonata in for recommended 75000 mile service, and they told me two front ball joints had excessive play and needed to be replaced. Also, a control arm bushing was shot and required replacement of both front control arms along with an alignment. Total -- about $900. Took vehicle to two other repair shops for confirmation, and neither of the other shops told me I needed any of the repairs recommended by Fred Beans. When I questioned the second and third shops specifically about the repairs Fred Beans wanted to do, both said the ball joints and control arm bushings were in good shape and would pass inspection without any problems. I concluded from the above that Fred Beans, like many other disreputable auto repair shops, will fabricate problems just to put money into its own pockets. read more

10 times better than Conicelli. Quickly got my car in and used text messaging as a means of keeping contact throughout the process. Very nice...They honor a Veteran discount too. Thank you Joe! read more

I just bought a new 2019 Hyundai Sonata from Fred Beans. The transaction and service is great and pricing was aggressive. Kyle was an awesome salesperson and the rest of the team was very courteous and helpful! Definitely will purchase another car from this dealership! read more

Just had a great lunch at McCools after a waste of time at fred beans Hyundai, I looked at cars on line and got a call from Patrick, I told him we were shopping on a Saturday bit he still pestered me with daily phone calls. Told him we would be down about 12:30 1:00 and got there at 12:25. After waiting inside for 10 minuets we walked outside to look around. After 5 minuets of that I called to say hey were still here. We went inside for another 10 minuets as sales person after salesperson walked by not making eye contact! The chick behind the counter called him and paged him, he was in an office with 4 other so called sales people bullshiting. We finally got tired of waiting and left. If this is how they treat a new customer how will they treat you if a problem arises. We were looking at used but decided on new. NOT FROM HERE! read more

Don't buy a vehicle from this location. Your power steering will go out in a month. Awful human beings.

We went here to buy my "new-to-me" 2014 Kia Sorrento. The staff was incredible. They were attentive from the moment I inquired online about a vehicle. I originally was looking at another car, the day before I was set with my apt to go test drive they sold it. I wasn't upset because, hey it's a business, that's what happens. But they contacted me immediately to let me know it had been sold. I asked them (since I was driving an hour to come in after working all day) if they sold the Sorrento to please let me know so I wouldn't waste my time driving all that way for nothing. They put the Sorrento on hold for me. My husband and I had to bring our one year old son with us. So they let us test drive it separately. They were very patient with us, we had a lot of questions. They never tried any kind of sale tactics. They just let the car speak for itself. They have gave us a 2 year power train warranty. It's was a very enjoyable experience. read more

Do not purchase a car from Fred Beans if you are looking to purchase it outright. Purchasing a car outright has been an absolute nightmare. I purchased my car on April 30th and, while I absolutely love my Elantra Touring, I wish I had found a different dealership to go to than Fred Beans. Much like Sub S mentioned, I wound up sitting around the dealership for hours waiting for someone to finalize my paperwork. I guess they thought I had nothing better to do than to sit around all Saturday waiting for them to graciously accept my payment for my car. Of course, by the time they did process my paperwork, the dealership was technically closed so you could imagine what sort of stellar service I received from everyone as far as making sure that I was completely satisfied...everyone just wanted to go home. I was willing to overlook all of that nonsense until the shenanigans started. It took a few months to get my license plate and registration, which wouldn't have been that big of an issue for me had the temp tags they gave me been valid for longer than 30 days and had it not required a lot of prodding on my part to even get someone to address the issue. Fast forward to today, almost 6 months after purchasing my car and I still have not gotten my title. Why? Because, somehow, it was mistakenly sent to the Hyundai Finance Department. Never mind the fact that my car was NOT financed and was purchased outright. Now I'm being told that it could take months from now to get my title. Excuse me? No, I don't think so. I've waited almost 6 months as it is and that title is rightfully mine. So, if you're going to be in the market for a Hyundai, find a different dealership besides Fred Beans. It's not worth the hassle. read more

Worst dealership ever I went to the Fred Beans Ford. They sold us an esacpe without head rests which is illegal since they are federally mandated. Save yourself the grief go somehwere else! read more

Amazing from start to finish! I started out at local dealership in NJ only to be jerked around and talked down too. A friend recommended Fred Beans so we gave them a shot. We had already test drove the car we wanted so we called Fred Beans online sales and talked to Robert Bass. I can not say enough about this gentleman! He was knowledgeable, friendly, patient and made buying a car stress free. We did 90% of the transaction over the phone and went to the dealership two days later to get it. Shout out to Kathy, the finance lady! If you want a hassle free, no pressure dealership, this is the place. Fair and honest that's all consumers want. You get both here. read more

Went to 5 car dealerships before going to Fred Beans. We did our homework and all 5 dealers gave us the same trade-in price for our car. After checking KBB, NADA and Edmunds we knew the value of our trade. Surprise...Fred Beans insulted us by offering $2000.00 less! And to add insult they printed out a trade-in sheet from Edmunds that justified their price. Why was the sheet we printed much more? They must have erroneously(?) entered the data on our car to make it appear cheaper! We immediately felt scammed and left the showroom. However....my wife was absolutely in love with the particular car we went there to purchase and after more negotiatiing we were able to squeeze $500 more out of them. The salesperson was not trained well enough to show the vehicle, they would not let us drive it unless there was an employee onboard (it was a 2 seater) , they were unable to explain 'their' warranty. We picked up the car at 5pm and since they did not contact our insurance company ("'we aren't allowed to") like all of the other dealers do, we were unable to use the vehicle that weekend. This was our first and last purchase from Fred Beans Hyundai. read more

My experience there was great!! I was in and out in 2 hours,my sales guy jayson was awesome, and Dave in the financial department really helped me out. He even notified me a few days after I purchased and got me a lower I interest rate! I would absolutely go back!! read more

Car service costs for basic services are significantly higher and take significantly longer than to get them done at an auto parts store (Pep Boys, Auto Zone). I did my car state inspection here twice and ended up having to get basic services to pass inspection. I guess that's how they make money to pay their numerous salesmen (literally all men) who seem to spend a majority of their time wondering around and talking about their weekends. read more

I've never had such a pleasant experience at a car dealership before. The whole process from start to finish was friendly, easy, quick, and professional. I never felt pressured or intimidated. There was some back and forth on the price, but that is to be expected. In the end we made a deal we felt was fair. I highly recommend this dealership and Chip in particular. I never knew buying a car could be such a delightful experience. It used to be one I dreaded. Not anymore at Fred Beans! We are loving the Kona! Thanks again :) read more

Just drove home a new Sonata w ultimate package and great deal with help from Kyle H and Chip. Wanted to compare the Ford Fusion before deciding, was offered a humiliating offer at Ford and got my keys went back to and upgraded to top of line Sonata at same payment, better warranty and car than the Fusion. They have us as committed customers have been buying there for 15 years. read more

I recently got my car serviced at Fred Beans Hyundai in Doyelstown for an oil and filter change along with a coupon. They did all sorts of service which were not required (I had still not reached the 30000 miles service milestone) and had not taken permission for. They slapped a bill of $250, when I had sent the car only for a oil and filter change. I would like to caution anyone getting their cars serviced at Fred Beans Hyundai Doyelstown to be wary of their machinations to try and increase the size of the bill and would be better off getting the car serviced elsewhere. read more

I had my car serviced at Fred Beans and it was a great experience. The work was done quickly and at a fair price. They quoted me before the work started and came in at the quoted price. Thank you. read more

I live in central NJ. Tried to make deal on '16 Genesis locally. Had negative equity Kia Optima lease that was complicating the deal. No local deals to be had. Enter Kyle Hill of Fred Beans. The most professional, creative, likeable, and honest car salesman I've ever dealt with. Made the deal work that nobody else even gave a chance, and located the exact color I wanted. My Kia went away as well and my new payment was right where I wanted it. Can't say enough about Kyle and the professional feel of the dealership. I've read a lot of negative reviews here...I guess every deal stands on its own. But, for me, nothing but rave reviews. No problem traveling to Doylestown. Ask for Kyle. read more

This dealership recently moved to 4465 West Swamp Road in Doylestown and if I could have given it 0 stars, I would have. Purchasing my first car, one would think, should have been a pleasant experience - in fact that best part was speaking to the finance manager. From the first visit to the dealership things were a hassle. The sales team did not communicate with each other and were overall lacking in knowledge and service. I was promised things I did not get until I asked three or four times after the promise was made. Most recently I took my new car to get a sun roof and spoiler installed. During what should have been a two day process, I was given a rental car and was told I would not pay a thing. Upon picking up the rental car I was told I would need to pay for Fred Beans collision insurance for the two days at $12.99 per day because of having Progressive insurance. I unhappily agreed as it was that or pay a $1,000 deductible if I got into an accident. Two days turned into four days due to a broken bumper and an extra day needed for installation. From $26 to $58. I returned the car and then got a bill for over $100 - they listed I rented the car for 8 days, not 4. I've called the dealership three times, left two messages and now the dealership is closed and my sales rep has not called me back. Needless to say, this is the LAST time I will deal with this company and I do NOT recommend shopping or having your car serviced at this dealership. read more

I have bought my last two vehicles from Fred Beans Hyundai in Doylestown and I am very pleased with my purchases. I was given good pricing, excellent sales staff and the service department has always been very pleasant to deal with. I intend to go back when I am ready for my next vehicle - 2 door coupe Elantra. Brenda read more

Brought car in for service with a set of brand new tires. Got car back with two damaged tires. Service refused to replace. Also claimed wheels were damaged. Do not service your car here! read more

We love the red carpet treatment we always receive when booking our appointments with Fred Beans Hyundai! The expert and fast service makes every appointment easy to manage into even the busiest of schedules. Thank you Fred Beans Hyundai for all that you do to keep our family safe! read more

John is a great guy... service has been on time and very thorough. There's many times a special so that helps my budget. Thanks for keeping me on the road Team Fred Beans! read more

rude. just got off the phone with them. not a personable service man that I was connected to. Also was reminded of last time I dealt with them and a free check up under warranty turned into a $200 mysterious flat tire, that I never had in the first place. read more

Leased a new Hyundai Kona from Fred Beans, was told the deal was complete with the return of an existing lease to them and an agreed upon payment. 2 months after the sale, I receive a bill for $550 disposition fee to be paid on my previous lease. What was represented as a deal which included everything to go from previous lease to new lease with a down payment was not so. Fred Beans did not include the disposition fee from the old lease, which every lease has on it. They were fully aware that the old lease would have this charge but never mentioned it during the agreement although the salesmen stated everything was included. When the bill came in, they did nothing about it except to offer an oil change and paint touch up. Seriously!! Be wary of being misled by them into believing that every cost is rolled into your deal. They were unwilling to help with this cost in any way. Family members have gone from lease to lease at others dealers and the disposition fee was covered as part of the deal. Can't help but feel misled and deceived by Fred Beans sales person and got no help from the sales manager BJ on this. Done with this dealership!! read more