Recently my new Telluride was hit in the right front by a car being driven on the shoulder to pass…read morestopped traffic. That evening when I reported it to my insurance company they tried to send me to a national body shop chain known for working cheap but doing work that is poor and sometimes dangerous. Some years ago I had work done by AutoTech Collision on Delsea Drive and they did an excellent job so I insisted on taking my Telluride there. Dean Sr. and his sons not only did a great job on my car, they helped me understand how insurance companies work today. Trust me, if your car has been damaged, that is critical to know. AutoTech either handled all that stuff or coached me so I made no mistakes. I got my car back last week and it looks and drives just like it was before the accident. Actually, maybe a little better because I think AutoTech detailed the whole car, not just the RF. The steering wheel is straight, the car tracks properly, it looks new and, most importantly in today's world, all the complex electronics work. I highly recommend Autotech Collision.

This review is not regarding quality of work, but more regarding estimates. I had an incident with…read morea new vehicle. I found Autotech decided to give them a call given that their reviews were outstanding. During the call I explained what had happened and one of the first things that came out of their mouth was "if you are looking for cheap...". Obviously I wanted the a job done the right way and for the vehicle to look new again so still entertained their services. I explained I planned to pay out of pocket as I thought it wouldn't be out of this world even for decent dent with scratched along the front passenger door. I went through the process of shooting the pictures and submitting them through their platform. I get a call back from them and when they said they needed to replace the whole door, my jaw dropped. The door was fully operational, window came up and down, the sensor for the bling spot came on timely, mirror was intact, the speaker working and spacing between the front panel and the door was not to large nor small. The dent was at the bottom of the door and half of the damage was a part made out of plastic at the bottom of the door. The gentleman that called me said I was going to "spend well beyond $5,000, more like $8,000 or $9,000 and probably $10,000". My heart dropped and as the conversation previous about it not being cheap put me in doubt about out-of-pocket I engaged the insurance even before getting the "guestimate" of anywhere between $8,000 to $10,000. My insurance quoted the work at $1,500 which usually insurances low ball, but usually there wouldn't be a difference of $8,500 as a max. I asked what were the next steps to get an official quote since they only had seen pictures and thought they needed to see it in-person. He said I don't give official quotes. You bring it in we disassemble and let the insurance know what the real cost is. I would be out of a car for potentially several months and would use all my rental allowance and more. As I usually like to keep vendors/contractors honest I always go for several other quotes. To find 2 other places with great reviews and word from a friend who put his more than $100k car in the hands of a specific shop that was incredibly lower than Autotech. I also ran the pictures through several AI models who yielded results with cost very similar to the 2 other shops who quoted me. The one the AI models said that anything above $5,000 should be challenged and that even with a door replacement it should be remotely close to $8,000. So the 1 start review is for not seeing the car personally to do a better assessment rather than solely pictures, for not offering an actual quote at the best of their abilities as other shops who always give the disclaimer "it may be more once we formally look into it" but at least a ballpark that makes sense. Also, the first appointment to leave the car was weeks after. In the end I decided to go with a shop that was certified for the make and model of my car and also had a relationship with the dealership I bought my car from. They took my car in the same day I brought it to be assessed. I only used 3 weeks of my rental allowance and costed $4,000 for the full repair. But the best of all, nobody who knew I had an accident but had not seen the car could pinpoint where the car was damaged. It is virtually impossible to identify the damaged areas. The job was a door skin replacement, paint and blend aside from other minor details. No component inside the door was damaged... lastly, the maintenance light turned on a few days before the accident, this other shop took the car to the dealership I bought the car from and had it serviced for me before I picked it up. My point, I don't doubt Autotech earned their reviews but the estimate process and pricing based on word of mouth will always be suspicious to me. ALWAYS engage other shops for comparison, ask for a written estimate and go for reasonably priced high quality repairs. I always go for high quality, but there's a difference between the cost of high quality and simply exaggerated.

Everything looks amazing just as it was brand new. Couldn't ask for a better finished job also I…read morewas amazed that the car had been detailed and cleaned which caught me off guard! I'm super excited to have my vehicle back in it's original form thank you so much for the hard work and great job!

Don't bother taking your car there if you want just a paint job they won't do it…read more You would think for a body shop they'll take the service

I recently was involved in a collision and took my car to Southside Auto Body. What a pleasant…read moreexperience dealing with the owner, Gary, and his two sons. My car looks good as new. They took great care of my car and me. No offense, but hopefully I don't need their services anytime soon.

They couldn't even fix an impact dent from a tree in the rear. The car was actually still drivable…read moreand working when they received it. The images of there previous work can speak for itself. If they were serious about being an Auto Body Repair Shop they would have done the right thing and fix the issues correctly.

I took my car to Tilton Auto for repair of major damage. I…read moremet the owner Will who I learned was 50 years in the business. He explained the repair and gave me the lowest estimate of any of the 4 other body shops I went to. Scheduled the repair for the following week which required 4 days in the shop. Something urgent came up and I requested if 3 days were possible to complete it. He said he'd do his best. On the 3 rd day he had it done and as "topping on the cake" he said the charge was $40 less than the estimate. Will is an incredibly noble and honorable craftsman who gives a personal connection that thee customer will never get at the big national body shop chains. If anyone is looking for a personal, professional body repair look no further then Tilton auto body.

This is a summary of the saga with Tilton auto Body on Fire Road.dated 2 april 2026. Upon careful…read morescrutiny of the overspray that was removed by my Detailer . It was noticed that the door alignment was off due to the passenger door had a new skin put on it to correct the body damage as a result of the incident. Chris the owner had his mechanic take the car in an attempt to rectify the situation. 10 minutes later the car was returned with an adjustment being made after a week it was noticed that there was possible movement . A call to chris led to an appointment being made 2 weeks hence at 11:00 am where the situation would be addressed and a check for $100.00 would be issued to cover the additional detailers fee of 4 weeks prior at approx 10;00 am on the 16th of april a message was received that the mechanic who was suppose to readjust the door had called out sick. with that I showed up at 11;00 am to pick up the check that had taken approx 3 weeks to issue due to the accountant not being in attendance. I then told Chris the I would not be returning the vehicle for any adjustments or claims about their Lifetime warranty on repairs. My advice to who may read this. all you will get from Tilton Is someone with empty promises and excuses.I am 84 years old and have been around the Block. and in order to avoid any additional Stress I have decide to walk and to not deal with nefarious merchants who most likely had their employees post reviews.

I recently had my card repaired (8/14/24) it tuned out terrific just like factory new. I want to…read morethank the staff (Mia) ED H

My daughter got into a minor accident ...it's the first time I have needed a body shop in 20 years…read more....from the first phone call we talked to Cassidy and she was so helpful...most importantly even when there was not great news like parts taking longer she just told us the truth and kept us informed thru the whole proces. Hamza oversaw the repairs and made sure everything was followed up on, kept everything rolling and made sure the car was correct and safe for my daughter. The repairs look fantastic you can't even tell anything was done. Thank you for making this an easy process.

Had the rear bumper and hood of my 2004 Jeep Grande Cherokee replaced and painted as they were…read moreshowing signs of age. John did an excellent job, jeep looks almost new again. They were able to assist me with transportation from their shop in Berlin back to Ocean City.

just picked our car up after repairs done by John's . great work, done in a very timely manner,…read morefair price. I highly recommend them.

Vince and his staff are top notch and great to deal with. Their work was top notch and I would…read morehighly recommend them for all your collision needs!

Vince is the man! My family has been using these guys for years and I recently had the pleasure of…read moredoing business with them myself. In addition to doing consistently great work, they always seem to go out of their way to try and save you money whenever possible. Can't recommend highly enough!

I went to Rocco's Collision Center for an estimate for a small gouge on my lower rocker panel only…read morebecause the car is new and I'm OCD about that stuff. I got the estimate from an associate that was super nice and went on my way to think about it. I returned the next day to ask some more questions about how they would do it and was greeted by the previous associate and maybe the owner. He explained everything about the process and his opinion was leave it alone. WOW ,when do you hear that today? They took the time to show me examples in the shop on why they came to that decision. Even though I didn't have it done I would definitely use them if I ever need a repair . Honest professional establishment.