This is a summary of the saga with Tilton auto Body on Fire Road.dated 2 april 2026. Upon careful…read morescrutiny of the overspray that was removed by my Detailer . It was noticed that the door alignment was off due to the passenger door had a new skin put on it to correct the body damage as a result of the incident. Chris the owner had his mechanic take the car in an attempt to rectify the situation. 10 minutes later the car was returned with an adjustment being made after a week it was noticed that there was possible movement . A call to chris led to an appointment being made 2 weeks hence at 11:00 am where the situation would be addressed and a check for $100.00 would be issued to cover the additional detailers fee of 4 weeks prior at approx 10;00 am on the 16th of april a message was received that the mechanic who was suppose to readjust the door had called out sick. with that I showed up at 11;00 am to pick up the check that had taken approx 3 weeks to issue due to the accountant not being in attendance. I then told Chris the I would not be returning the vehicle for any adjustments or claims about their Lifetime warranty on repairs. My advice to who may read this. all you will get from Tilton Is someone with empty promises and excuses.I am 84 years old and have been around the Block. and in order to avoid any additional Stress I have decide to walk and to not deal with nefarious merchants who most likely had their employees post reviews.

Very good experience with Tilton Body Shop when getting my 2023 Lexus repaired after an accident…read more They were very professional and help guide us through the process and dealing with insurance. Everyone in the office was great to deal with and the repair was completed on schedule. The repair was done beautifully and they handled all supplemental repairs with the insurance company. They also specialize in Lexus repairs which was an added bonus.

I just picked up my car from Rio and was very happy with it on the inside and out…read more Nice job!

I had my Toyota Highlander repaired by Jeff as a result of a Deer striking the vehicle. The quality…read moreof the work and cost consideration was excellent. Jeff worked directly with my Insurance allowing me a worry free repair. All work was completed in a timely manner and looked great when completed. I highly recommend Jeff and Paragon Auto Body

The quality and timeliness of the repair to my car was outstanding. Jeff, the owner, is very…read moreprofessional and above all HONEST. I highly recommend him for any auto body work.

I had a large dent in my bumper and brought it to Bob's Auto Body. They were incredibly friendly,…read morehonest, and helpful from start to finish. They were able to push the dent out in about 10 minutes, and the cost was extremely reasonable. It's hard to find service this quick and professional these days. Highly recommend them to anyone needing auto body work!

My second time dealing with Bob's Auto Body they are a great company to deal withread more

I dropped my car off to get an estimate with no mechanical issues and minor cosmetic. They told me…read moremy Lincoln MKX with 60,000 miles on it needed to be totaled. Needless to say I got my car out out of there and another shop not only fixed my car but had to put it back together after Caliber took it apart and told me they couldn't put it back together. Lol a body shop who ripped my car apart couldn't put it back together when I went to pick it up. I had it towed to another body shop and they had me back in my car in a week and for so much less. Total fraud for trying to have my car totaled (probably so they can have all of the parts!) I heard of three people who had the same issue! Stay away!

Perfectly satisfied with the entire experience. Great communication and service. Staff was great!read more

Frank Slack was our Estimator and he was great. Very honest and kept his word in everything. The…read morework done on my baby (Maverick) was perfect.

Be honest with your customers. You sent an estimate for a new part. I geico wouldnt pay for a new…read morepart, so you substituted an old part without following my instructions that if I wasn't getting a new part, I would pay the bill without using insurance. In addition, you said we would have the part in a couple of days. It took ten days.

My wife and I went here to get her car that was hit from the back. They were very honest, even when…read moreI wasn't there, they treated my wife with respect and answered all of her questions. They didn't try to bamboozle her or nothing else of that nature. They helped her navigate the chaotic insurance huddles and answered all and many of her inquiries. The staff were very polite and patient. Also the office is clean and quiet. They even took time to explain to her what other steps to take because the other driver hit her SUV and insurance totaled it. They also pointed out the misleading calculations the insurance adjuster hid in the paper because insurance wanted to pay my wife less than what her car was worth. Overall, I will recommend everyone to pick this shop. You must!!!! You will be happy you did.

This review is not regarding quality of work, but more regarding estimates. I had an incident with…read morea new vehicle. I found Autotech decided to give them a call given that their reviews were outstanding. During the call I explained what had happened and one of the first things that came out of their mouth was "if you are looking for cheap...". Obviously I wanted the a job done the right way and for the vehicle to look new again so still entertained their services. I explained I planned to pay out of pocket as I thought it wouldn't be out of this world even for decent dent with scratched along the front passenger door. I went through the process of shooting the pictures and submitting them through their platform. I get a call back from them and when they said they needed to replace the whole door, my jaw dropped. The door was fully operational, window came up and down, the sensor for the bling spot came on timely, mirror was intact, the speaker working and spacing between the front panel and the door was not to large nor small. The dent was at the bottom of the door and half of the damage was a part made out of plastic at the bottom of the door. The gentleman that called me said I was going to "spend well beyond $5,000, more like $8,000 or $9,000 and probably $10,000". My heart dropped and as the conversation previous about it not being cheap put me in doubt about out-of-pocket I engaged the insurance even before getting the "guestimate" of anywhere between $8,000 to $10,000. My insurance quoted the work at $1,500 which usually insurances low ball, but usually there wouldn't be a difference of $8,500 as a max. I asked what were the next steps to get an official quote since they only had seen pictures and thought they needed to see it in-person. He said I don't give official quotes. You bring it in we disassemble and let the insurance know what the real cost is. I would be out of a car for potentially several months and would use all my rental allowance and more. As I usually like to keep vendors/contractors honest I always go for several other quotes. To find 2 other places with great reviews and word from a friend who put his more than $100k car in the hands of a specific shop that was incredibly lower than Autotech. I also ran the pictures through several AI models who yielded results with cost very similar to the 2 other shops who quoted me. The one the AI models said that anything above $5,000 should be challenged and that even with a door replacement it should be remotely close to $8,000. So the 1 start review is for not seeing the car personally to do a better assessment rather than solely pictures, for not offering an actual quote at the best of their abilities as other shops who always give the disclaimer "it may be more once we formally look into it" but at least a ballpark that makes sense. Also, the first appointment to leave the car was weeks after. In the end I decided to go with a shop that was certified for the make and model of my car and also had a relationship with the dealership I bought my car from. They took my car in the same day I brought it to be assessed. I only used 3 weeks of my rental allowance and costed $4,000 for the full repair. But the best of all, nobody who knew I had an accident but had not seen the car could pinpoint where the car was damaged. It is virtually impossible to identify the damaged areas. The job was a door skin replacement, paint and blend aside from other minor details. No component inside the door was damaged... lastly, the maintenance light turned on a few days before the accident, this other shop took the car to the dealership I bought the car from and had it serviced for me before I picked it up. My point, I don't doubt Autotech earned their reviews but the estimate process and pricing based on word of mouth will always be suspicious to me. ALWAYS engage other shops for comparison, ask for a written estimate and go for reasonably priced high quality repairs. I always go for high quality, but there's a difference between the cost of high quality and simply exaggerated.

Outstanding workmanship, quality and customer service. JBS could have initiated body work that…read morewould have cost several thousands; opted for an optional surface "facelift" technique. I was provided the option after work was completed to move forward with bodywork if I didn't like the workmanship. I was more than happy. Highly recommend. Craftsmanship, integrity and great customer service.

I will write the review that I wish was on Yelp when I attempted to research this business…read more Approximately two and a half months ago, I was rear-ended by a lovely young lady that wasn't paying attention while driving. I called the Lexus dealership in Annapolis and was referred to JB's for repair. Pros: Really nice people, quick Turnaround (2 1/2 weeks) and collision repair knowledge. Cons: communication is ok; I would have liked more informed updates that discussed my out-of-pocket expenses when using this shop. This is why I want to put a warning if you use this particular shop. Warning: This is the only certified Lexus repair shop in the area that won't bring down their labor rate per hour. This will affect you because they are well above the insurance cap ( they charge 54 dollars, and state insurance companies cap at 50 dollars an hour). This means the difference will be paid by you, the consumer. Knowing what I have learned, I would have picked another place that wouldn't force me to pay additional fees even though their finished product was good. It is bad enough to get into an accident that isn't your fault but to have to pay the difference is even more traumatizing. I am fortunate that the insurance company waived the charges, but from what I hear, this isn't the norm. This shop is an excellent place if you are willing to pay 200-500 out of your pocket.