Find another agency to sign up with because Lindy Parke herself is highly rude, disrespectful and…read morebipolar! Your premium will go up and she's not going to help you personally to find better options because she's purposefully increasing the cost. By saying your mileage went up or you have an (outdated) collision on your record. You will have to talk to the other ladies in her office because they have more patients and since. I was with this agent for almost 7 years, and 2 years in I had a confrontation with Lindy (herself) and she spoke to me highly disrespectfully to the point I couldn't and wouldn't stay with her agency any longer. I tried to leave but I was told that Allstate has a non-compete agreement between agencies. So I found another agency that had the ability to control my policy that was originally signed under Lindy Parke. So for the past almost five years I stayed away from ever calling here office and only spoke to The Cullen Allstate Agency. But this year we had a situation where we had to call her. (This was my last straw) My mother called her to ask about options to lower our insurance and she once again went off the handle and spoke to (this time) my mother highly disrespectfully and saying that she had a car accident on her record that she's at fault for and there's no way that she could lower our insurance premium. As well as criticizing my mother about the accident and saying she should have done whatever to avoid the accident even put her life in danger. (The truth) My mom was involved in a car accident over 5 years ago (way outside the legal time of insurance acknowledgment) and she WAS NOT AT FAULT. She was rear ended. And the other driver paid for all damages to her vehicle and bodily injuries. We never, ever heard this was why our premium had went up so much until now. Very strange!! But how didn't Lindy already know that???? Why would she bring up something so old, out dated and irrelevant in 2023. My answer is she's highly combative and evil. She likes to argue and even tell people off. And she does not like to lower insurance policies. The other agency was shocked when I called them about this and they seen how high my rates were with Lindy Parke. And by the way the other Allstate agency did not have the ability to change my rates only answer questions and take payments. My mom and I went to another agency to have them pull my mom's record and it was just like we said no current accident on our driving record. She of course was just lying to give a bogus reason to why our insurance premium went up. I have now canceled her. And to anyone thinking about going to this agency save yourself THOUSANDS OF DOLLARS and HEADACHES go to another agency. The Cullen agency is fantastic they will take care of you. Lindy Parke is highly combative and hard to deal with and her rates are fishy. 5/22/23 Update/response I left your office and stopped doing business with you because of prices and because of lies and disrespect. You spoke to me disrespectfully almost 5 years ago then I stopped calling your office and I started contacting The Cullen Agency to handle my policy but when my mother and I had to call you because you were our original agent and you once again spoke like an unprofessional mean person. We were done. So let me myself be clear this review has everything to do with money and even more to do with disrespect. My mother is older and you highly offended her. You know what I'm talking about. You don't deserve to have customers like us. We were very loyal to Allstate now we're moving on.

Lindy is one of a kind and at your service thinking! Came thru for me…read morewhen needed assistance with my home purchase straight away. In this season of issues 2023 she is always there for me!

Jocelyne is an amazing agent helped me find insurance with my bad driving record. Statefarm kicked…read moreme off because I had an accident that was technically not me . Definitely recommend

I went to freeway insurance today to see the quotes they had and that's probably the best quotes…read morepossible Jeremiah Patterson gave me ... Jeremiah is wonderful he helped me so much, he was caring, understanding and helped me in so many ways possible.. if anyone goes here ask for Jeremiah. He was outstanding !! And his boss is just as amazing as Jeremiah. I appreciate the help he gave me and helped me so much. Thank you !!

What makes for 2 HAPPY insurance policy holders?…read more 1. Farmers insurance holders for 40 years! 2. Have GREAT insurance agents like Katy Politano, who keeps our policies tailored and up to date for us AND is always just a phone call away. Two Happy Campers Paul & Chris

I am so happy to have my home insured with Katy Politano through Farmers! I had a NIGHTMARE…read moreexperience with AAA who lied to me about their rates, dragged me around for months without answers, lacked any sense of customer service, and who ultimately were unable to deliver. Katy is super friendly, took the time to understand my needs, and went way above and beyond for me to make sure everything was taken care of perfectly. Katy's rates for home insurance are the best in town (trust me, I've looked) and she has the best customer service to boot.

horribly customer service. LANDY DIDNT cancel my old policy after telling me she would and I was…read morecharged three months for a car that wasn't even in my possession. Josue and Landy were both rude and extremely condescending, both tried to make me believe I was confused and weren't helpful at all. The lack of communication between agents is crazy I don't think they know what they are doing.

Fiesta always give me a great Insurance quote. I highly recommend them if you're looking for great…read moreinsurance coverage and cheap insurance call fiesta you won't regret it.

Never get insurance with them they charge me $200 and I still don't have insurance . The first time…read morethe broker name Jackie Miles did my paper work she wrote the Address information so I never received my statement. I have to contact her and she said that my insurance policy ended we have to sign you up at the new policy when she was the one who wrote the wrong information so I called her back paid again another hundred dollars to sign up with no insurance policy I paid for six months and this was in February and were in May and I don't have insurance so please do not go there because I am going to do a lawsuit with this company.

Great quotes and great staff. They are helpful and easily reached. Thank you lance and Jackie.read more

I can't recommend Frida enough! After struggling to find an insurance agent who would actually…read morefollow through, I was lucky to find her. Other agents never called back or failed to send quotes, but Frida was very responsive and helpful from the start. She took the time to answer all my questions, was always available, and made the entire process of shopping for a home insurance policy so much easier. If you're looking for a reliable insurance agent, Frida is the one to go to!

She's the most honest, sweetest person you'll ever meet. She's definitely not here for the $$$…read moreshe's definitely here because she cares. If you're in the insurance search, this should def be your first and last stop! Great Service all around!

Have been going here for 3+ years to do me and my family's taxes and it's the best tax place I've…read moregone to. Decent pricing and very good financial advice. Very responsive and works fast.

This insurance place is very helpful somewhat expensive but they try and help you out as best they…read morecan we currently have insurance with them and couldn't be anymore pleased with it I do need to go upgrade it some because they gave me 0 protection on some important places so I gotta go get that fixed

Worst service by Ellen M. Instead of being helpful she gives an attitude and does not inform well…read more Rude lady that may not be happy w/her job.

Pretty convenient place. They get you approved fast and the payment plans are very reasonable. Will…read moredefinitely recommend!