No drive thru ATM! I'm not trying to get mugged. Also if I'm in a hurry I don't want to get out of…read moremy car. Even though I should lol. Still feel safer with the drive thru option. But hey maybe service is better inside for people.

Your customer service. It's been close to 2 weeks since I started opening trust account, now the…read moreholiday weekend is on us and we will not be able to get the draw on the account in time to be out of the house in a timely manner. If you are not going to open the account PLEASE let me know so I can open one at a more reputable institution that can take care of our needs in a timely manner!

I came into Wells Fargo. The manager Johnathon was very rude and nasty. I came to cash a check…read morefrom a member and was given the run around. I'm disabled he advised me to come back in an hour so that he could help me. Once returning he had me wait and start the process all over. I am disabled with broken disk and had to wait in line again for over 45 minutes. Very unprofessional and very inconsiderate. I let him know and he didn't care whatsoever. Felt as if I was being discriminated based of my color!

Tellers are friendly but that is where it ends. Always a line. No "personal bankers" on hand…read more One today and he stayed inside the teller area while some gentleman sat waiting for a long time. Extremely unsafe area yet no atm inside!

Just opened an account with them online, came in to deposited cash and overall the lady was helpful…read moreand professional. I see all these negative comments and everyone acts differently but for me straight forward and simple. She was able to give me a temp check deposits just fine great people. All I can complain about really is the interior it's out dated old and small. If they could only revamp that new color make it cozy clean it up a bit new items that'd be great. Otherwise for my personal use it's good can't complain about.

I deposited money to my account but bank closed my account due to not meeting the terms according…read moreto them. So i consider ok but they sent me letter that the case was cleared and check sent to this branch.. i skip work just to talk to manager but not available they promised to call me but two weeks no call came In... its my money but im having hard time to get it i dont know why???

This is the worst location. They don't give a dam about the business line why even have it open???…read moreMade a complaint to the manager and she's very dismissive with a nasty attitude. I'm a preferred customer with my personal account and business account & clearly they DO NOT value preferred customers.

My partner has a 401k with Merrill Lynch and and Ira and investment account that he takes money out…read moreon for his own use they send him a check he goes to Bank of America who is associated with them or as far as my understanding. Merrill sent him a check to cash out from his own money and he went into your establishment and your manger by the name Lisseth Melendez refuse to cash it , instead of doing her job to verify she turned him away and said she did not feel it was a real check ????? So then why not verify or try to help if the check Is from a company you do business with! She then said she was not gonna give out money out for free ??? Not only was she rude but unprofessional too . I am my self bank with Bank of America I have 3 account here and I feel like this was not handled correctly and I don't appreciate how this one particular branch seems to always have rude people working and very unprofessional . Quick note it's not the first time he cashed a check from Merrill and he doesn't have to have a bank account with BOA they have never have giving him a hard time to cash it till today , so he went to another branch and no problem cashed it as they always have

My husband and I now have our mortgage loan and two car loans here at Logix. We will only work with…read moreChristian Figueroa and Dominic Burnias. Christian is friendly, knowledgeable, efficient and truly cares about his customers. He was able to complete my recent auto loan in two days flat. Even with working around staffing and branch hour issues and then myself coming down with Covid. Nothing derailed him from getting the loan done and sent the payoff for me before the deadline. I would recommend Logix and Christian and Dominic to anyone. We are forever customers.

I applied online for a car refinance loan and was informed that I had been approved pending final…read moredocument verification and signatures at the branch. I was scheduled for an appointment at the Logix Palmdale branch with Brett C. Unfortunately, my experience at the branch was very disappointing. Instead of assisting me through the final steps of the process, Brett questioned my information for over an hour and made assumptions that made me feel uncomfortable and disrespected. I felt stereotyped and judged rather than treated as a valued customer. As a Latino professional and business owner, I work hard and take pride in my financial responsibilities. No customer should feel dismissed or profiled based on appearance, background, or assumptions about their income or success. I believe your staff would benefit from additional customer service and cultural sensitivity training to ensure all customers are treated with professionalism and respect. I hope this matter is taken seriously and reviewed appropriately so future customers do not have a similar experience.

I've been doing business with Chase for some time But it…read moreseems like they have really fell off the last few years and when I went to this Branch to get help they really were trying to help me and the manager was lazy didn't want to do her job either. don't ever go to this branch And maybe find a better Bank in general

There is a teller there hispanic lady tats on both arms and up her neck she is most nasty teller in…read morethis bank. I've had issues with her before. I've been a Chase customer since great Western, then Washington mutual now chase never had any problems with a teller except this one I will be contacting the manager of this bank

I got a check from my friend and drove to this location looking for antelope valley bank and to my…read moresurprise they have change the name a year ago , who knows why ! Anyway I got really good customer service by a nice lady called Lisa and no charge to cash my check and I don't have account with them.

Ms Christina Marqueda member consultant at Edwards FCU, was extremely knowledgeable and super…read morefriendly to speak to while at EFCU. Her dedication and professionalism provided to me motivated mw to write this as well as to thank her for an excellent job and great costumer service. Thank you, Ms Christina Marqueda. David D.

Sara was able to get my situation I wanted taken care of very quickly with no issues…read more I highly recommend EFCU to everyone I know when the topic of banking comes up.

Never had an issue at this location. It is small but I prefer it over Lancaster location any day…read more Everyone is always friendly. The security guard is always helpful.

This location is right by the Antelope Valley Mall. It kinda seems odd to locate, but it's right by…read more., The credit union is small and intimate. I needed to change my account and waited for a banker for about 5 minutes max and her name was Jessica. She was incredibly kind and helpful.

This is ridiculous. And the new manager with the curly hair smiles and laughs…read more Be nice if she would like do some work & help out. Bank closes in an hour and there's still more than 20 people inline

Second interaction today!!!! Went it to use the ATM because…read morethe 2 outside were not working!! The ATM inside required banker assistance and a representative came up to me, asked me what was wrong, saw the screen and just walked away. Waiting for help and nothing, bankers were busy talking to each other!! Horrible service again.