I have had jewelry repaired, resized and altered at Touchstone. I was very pleased with the expert…read morework and aesthetically pleasing results. They have beautiful selections of pre-owned jewelry and original designs and good prices. I enjoy browsing and buying!

Great selection of diamond jewelry, and the staff are super friendly and helpful. I needed two gold…read morechains repaired on a tight schedule and Diedre and Alfredo were able to get both of them done for me in less than a day. Great quality repair work. I highly recommend Touchstone which feels like a true neighborhood jewelry store.

I have used Van's for many years and know many people who have used them many years. I highly…read morerecommend them! They have been able to do everything that I have wanted and I have asked for several difficult things. They are always willing to go the extra mile. Their craftsmanship is first rate. The staff is very experienced, knowledgeable, professional, and friendly.

I've been doing business with Van's Jewelry for almost a decade and have found them to be honest,…read morefriendly and have done beautiful work with repair items. I highly recommend this business!

Always get quality service for my watch and jewelry. They even ordered a special pair of earrings…read more Nice people too.

These guys are amazing! Attention to detail and highest quality is just their standard. Probably…read morethe best Jewelers in the Pacific Northwest. Great Jewelers and more importantly awesome people.

I don't know why this is set as such a "great" jewelry store. My fiance went and bought a white…read moregold 14kt necklace with a "diamond" cross they charged him almost 500! Claiming to be real diamonds on the tiny cross! (Never has bought real diamond not experienced) Went to get it tested 4 months later to find out it's white sapphire??? The 14 kt necklace broke off from the chain (was my fault) went back here despite the fact that they sold us fake diamonds decided to give them a second chance to fix my necklace I paid close to 50 dollars!!!! Got my necklace back measuring at 24'' when I sent my necklace in measuring at 18''. I was so upset. I called asking for answers and they told me "it happens" what does that even mean. I then did my research and it does stretch but not as much as mine did. I'm so upset with this place. They take advantage of people.

My wife wanted a new ring. Kris and James work with you to determine your price range, and then…read moremake jewelry that is just awesome to look at. I am just a guy, but even I thought "wow" when they showed us the new ring. Several pluses: -Great communication (I was keeping it a secret from my wife, so Kris gave me her cell phone and she emailed my work address) -No high-pressure sales tactics -They will educate you (color and shape of diamond, etc.) -I knew I wasn't getting ripped off (I know this sounds strange, but I know little about diamonds and jewelry, but should I have this ring appraised by an independent jeweler I am certain it will have more value than what Garland's charged). We will definitely be going back. Awesome little business.

The sales clerk was very helpful and positive but the manager Fabi was difficult and…read moreunaccommodating! She was rude and wouldn't size the ring to our specific ring size.

I can't give this company enough stars! We had a really unfortunate experience ordering online when…read moreour package showed as delivered and waived signature by us but "signed by driver" and left at front door which has never happened for a package that small, and we never received it. Being my first Mother's Day present as it was a earring, ring, and necklace set of mine and my 8 month old daughters birthstone I was extremely bummed as well as my boyfriend who purchased the set for me. We filed a claim with ups and also reached out to Zales. Without any hesitation or investigation, Zales refunded us the whole amount for the set. We never got far with UPS and suspiciously, 2 days after we filed the claim our order showed up in a box that had been retapped and clearly opened on our porch, with the ring missing and the necklace broken. Bummed we decided to go into Zales and see if they could fix the necklace and maybe order a new set. They exchanged the necklace right there for one they had on hand and then helped us find a another se that worked for us. It was such great customer service online and on-site for such an unfortunate event and we were blown away! We will go to Zales for all jewelry in the future!

This store is ran by a bunch of incompetent teenagers. We spent thousands and thousand of dollars…read morein this store only to be treated like trash and lied to about when my rings would be sent back from a simple soldering. It's been almost a month and my rings are no where to be seen.

NEVER AGAIN will we purchase from here. I faithfully have my things inspected every April and…read moreOctober, I went to get my necklace back from repairs, and asked to have my other two earrings cleaned along with my wedding band. She found a stone missing on my ring. Looks up the history and tells me it's only been inspected 2x since we bought it! amd tells me "it's honestly really cheap over it replaced. $40." I told her no!! Why do I spend thousands here, and buy your lifetime warranty? And you want to charge me 40$???? She offered to charge $20 sooo livid!!!! I shouldn't have to pay anything!! I take good care of my things!!!

The attitude of the gentleman I dealt with today was rude and short with me when asking questions…read more I asked 2 questions and you would have thought I asked hard questions with the way he acted. Ive been getting pierced and jewelry all the time from there and my experience has been great. Not so much today. If you don't like your job find a different one...

Wow so glad I found this shop! Amazing quality jewelry for a great and affordable price! In the…read moresecond picture I'm posting you can see my ring I bought from another store two months ago. The one I got elsewhere is faded, worn, and just doesn't look good. Very high quality products and great employees along with fantastic service.