Don't bother with this company. I finally found my dream ring at this store, so my boyfriend paid for it in full so that he could propose to me with it... after 11 months, almost a whole year of back and forth with the employees telling him that it was almost ready, they told him finally that it couldn't be made with the right silver so they finally told him that it just simply wasn't going to happen because the last ring of that kind they "needed to show in store". How about the customer that was actually dropped $2,000 for it?? And his girl (me) who could have been happily engaged but was waiting on a ring that was never going to come. Now I'm here desperately trying to find a ring that compares to the one I had my heart set on because they bailed. So damn pissed, do not even try with these people. read more

Harry Ritchie's - dream ring that they won't allow me to purchase - Jewelry Near Me - Kennewick, Washington

I have a Fossil smart watch that had two ferrules which needed to be replaced. Ferrules are those little pin bastards that hold watchband links together. One might think those are called 'pins' but, nay, they are called ferrules. I Googled "watch pins for fossil explorist hr gen 4" and Mr.Google suggested options that seem reasonable to my eyes, and, if Google says it and it kinda looks right, might as well run with it, correct? Negative. Thrice I attempted to buy, what appeared to be the right part, and thrice I was denied the pleasure of repairing my watch. I was annoyed, frustrated and consistently tardy to my many engagements. Damn time and its bastardly ways! Anihoo, being in a perpetual state of frustration and tardiness brought me to the lowely point of going to the mall in an effort to see if mall jewelers could help. First, and ever so erroneously, I went to call upon on Ben Bridge to see if they could do help. Umm...Ben Bridge isn't there anymore, but rather a jewelry store who's display cases are made of cardboard. To unpack that for a second, there is a place that sells "jewelry" that does not have shelving, but instead cardboard boxes and corrugated origami display cases. Nothing is locked up, there is no glass display cases and the wares were attached, to the oft crushed cardboard, by wire. That wasn't even the biggest shock. The place was packed full of people. Patrons were wandering to and fro, glancing this way and that, studying the product. In a corner of the cardboard warehouse there was a couple that, I believe, were trying on a engagement ring. The female, who appeared to be in her early 20's (and quite possibly at the pinnacle of a meth riddled bender) was staring longingly at a ring on her left ring finger and was chattering at the gentleman to her right. She attempted to lift her hand, fingers spread wide, to get a better gander of the "diamond" in the light, but was aggressively cut short on the ring elevation by the wire that had anchored it to the shelf. Luckily for the glowing sweaty bride to be, the shelf the ring was connected to, lifted off the ground a good 3 inches. An anchored cabinet/shelf/wire/ring combo would surely have severed the ring finger from this poor twitchy lass. I have really digressed. With Ben Bridge no longer being an option, I went to Zales jewelers next. I figured Zales would have a pretty good shot at having the parts I needed. I mean seriously, their name sounds pretty fancy. Almost European, if you ask me, and we all know that them Europeans know their jewelry and diamonds and stuff. Hell, wasn't Leo DiCaprio's character in Blood Diamond European? Certainly the guys from Snatch were, well, except for the greedy American dude, but he flew to England for the hyjinx over that big diamond. What I'm trying to say it's a legit rationale. European=high society jewelry. Well, Zales didn't have the parts, but DID suggest I take it to a watch shop that is in downtown Kennewick, but....."they aren't open on Sundays." This all happened on Sunday, hence the reference and quote. I bet if we were in Europe they'd be open on Sundays *angry face. I knew there was another jewelry shop at the opposite part of the mall, so I doggedly set my mind on weaving through the myriad of surprisingly well dressed shoppers to check out the last viable option to fix my watch, at least I thought it was my last option. I stopped by Westfield Jewelers and sputtered out, "Do you replace broken watchband ferrules?" The attendant just looked at me. I could tell something was churning in the gray matter, but I could tell it wasn't much, so I kept walking. My child and I were about to leave the mall when I stumbled on Harry Ritchie Jewelers. I, almost preemptively dismissed myself when I asked if they were able to replace broken watch ferrules. Much toy surprise they stated they did.They quickly got to work on my watch, and even suggested my child and I continue shopping and come back when we were done. Ten minutes later it was fixed and at no charge. BRAVA! Wait. DiCaprio was from South Africa! Doy! read more

Harry Ritchie's - Me happy! - Jewelry Near Me - Kennewick, Washington

t After the review, the customer service wrote me saying that they care about their customer satisfaction and want us to be happy. And gave their number to call. Which i did. The lady over the phone was very helpful and she understand how i feel about the sparkles on your fingers. You Need to have sparkles. She said and told Me i can exchange it with the one I really love. I did and no restocking fee on top that. Now that's what i call customer satisfaction. I'm now a happy customer with sparkling wedding band Thank you read more

(509) 783-2109 https://www.linkedin.com ' kristine-... Kristine Brines - Sales Associate - Harry Ritchie's Jewelers | LinkedIn Richland, Washington, United States · Sales Associate · Harry Ritchie's Jewelers Harry Ritchie's JewelersLe Cordon Bleu College of Culinary Arts-Seattle ... Kennewick, Washington, United States. Frost Me Sweet Graphic ... Kennewick, Wa. https://www.jewelrystoredirectory.com ' ... Harry Ritchie's Jewelers Kennewick - Pasco/Washington Harry Ritchie's Jewelers Kennewick Categories: Jewelry store. Address: 1321 N Columbia Center Blvd #457, Kennewick, WA 99336. https://clothing-accessory-stores.cmac.ws ' ... Harry Ritchie's Jewelers in Kennewick, WA - 509-735-9471 Harry Ritchie's Jewelers, 457 Columbia Centre, Kennewick, WA 99336. Visit CMac.ws and discover ratings, location info, hours, photos and more for Harry ... https://www.us-info.com ' kennewick Harry Ritchie Jewelers - Kennewick Find reviews, opening hours, photos & videos for Harry Ritchie Jewelers - Jewelry, Jewelry And Watchmaker's Shops (Retail) in Kennewick. TEL: 5097359. https://www.lovestorydiamonds.com ' ... Jewelry Store Locator - Love Story Diamonds HARRY RITCHIE'S JEWELERS (RIT 15). Mount Shasta Mall. 900 Dana Drive, Suite C-21 ... Kennewick, WA 99336. 509-735-9471 Website. 119. MORGAN JEWELERS (MOR 21). https://www.weddingwire.com ' har... Harry Ritchie's Jewelers Reviews - Portland, OR - Wedding Wire Best Jewelry Store ever! Lots of selections, excellent customer service, and the ability to customize most jewelry. I would recommend them to anyone looking for ... 3.6 (17) Missing: kennewick | Must include: kennewick Christine Herfurth 2 reviews·1 photo 3 minutes ago NEW Jacq Gronemyer and Kristine were amazing! Immediately acknowledged us as we walked in. After asking us what we were shopping for they started helping. And I mean HELPING! Not just throwing rings at us but actually listening to my needs and wants and sticking to my overall likes. They also educated me on many aspects of engagement/wedding rings. I thought I knew what I wanted but its like they knew what was right for me! I ended up with a beautiful set that never crossed my mind and I absolutely love it! I wore it for a few days as they suggested and decided it did need to resize it and decided to have rings saudered together. We went back in on Tuesday the 5th and Kristine had the paperwork done and rings sent out same day. During that visit a men's band caught my eye. She explained the metal and had us try some cool testing on a rock. That was fun lol. He tried it on and loved it so much. So I bought it and cancelled the ring I bought from another jeweler. I highly recommend this jewelry store. I hate shopping. I was overwhelmed by the time I walked into Harry's but these two jewels absolutely made it worth my while and turned the entire experience around! Thank you both! I visited every jewelry store in mall. Zales was a joke (zero help at counter, no playing with rings, no insight, just did not care). Kay's scared my fiance (she was super intense asking a million questions about our relationship and life and overall scared the crap out of him) and Wisefields was nice but kept pushing larger rings. Go to Harry's! read more

Where is the ZERO STAR OPTION?? The people that work here and the entire management itself are all completely inept. I brought in a ring to this business that my mom has been a customer of for 20 years and they sure wanted to ruin my day... A basic cleaning gone wrong! It has been a long struggle to get my ring back in the original condition now for some time. At first there were insurance technicalities that which took a week, then low and behold 2% of the gold was missing. This may or may not be standard but if it is they are lying to all their customers by saying it's going to be returned in better condition. After many phone calls with stubborn management they finally said they would replace the gold. Now a month later of service and the ring still is missing the gold! I've also been paying for a a "customized" ring that has been at the jeweler's for 2 months because they incorrectly sized it. They say I cannot return it because it's customized. Never going here again. read more