Excellent customer service!! I called Saferwhole sale in new lenox and they were extremely rude and…read moreimpatient. It's like night and day between them and Express Powersports. My husband and I purchased a bike from here and we felt we got our moneys worth. The owner and his staff were very friendly and informative. They were able to answer every single question and took their time with us even though the Store was pretty busy with other customers. I would give them 100 stars if I could. The owner not only helped lift the bike up into our truck, but went an extra step to put cardboard down in the trunk so the gasoline wouldn't leak out into the car. He also didn't just sell us a bike, he went through maintenance, and proper care of the bike with us. We left away feeling good and our son has been enjoying this bike ever since. We will definitely be coming back once our other kids are age-appropriate to ride a bike.

Every dealing I've had with this business has been superb! The owner Rick is extremely…read moreaccommodating, I brought in an old log splitter and asked them if they could install a new motor that I purchased on it and they were more than happy to help me out with my specialty item. Fast forward to now, almost 2 years later and I had some trouble with it, called Rick up and over the phone with multiple phone calls, he helped me trouble shoot and resolve the issue! Great business! You won't be disappointed!!

BEWARE!! DO NOT DO BUSINESS WITH THIS PLACE, THEY WILL SCREW YOU OVER! If I could give zero stars…read moreto this business I would! This is the ABSOLUTE WORST SHOP!! The owner Charlie is highly unprofessional, terrible customer service and ZERO business integrity! My husband and I purchased an ATV from the owner Charlie this past winter, upon purchase Charlie agreed that there was nothing mechanically wrong with the bike. The bike started having mechanical issues almost immediately and had been back and forth to this shop for repair but every time we get it home something breaks down within 24hrs or less. We recently took the bike back to Charlie for repair in late April 2026. I am writing this review on June 30, 2026. CHARLIE and his workers have given excuse after excuse as to why he has not done a diagnostic assessment of the bike. After the shop completed the diagnostic repair he stated he would order the parts and have the bike completely fixed the week after Memorial Day. The day came and went the bike is still not repaired, now he claims he needs parts again, they sent the wrong part etc We have had to call the shop every day to check the status of the repairs only to be given another EXCUSE!! CUSTOMERS SHOULD NOT HAVE TO CALL YOU EVERYDAY FOR THE STATUS OF REPAIRS, especially when you have had the bike for repair for OVER 2 months! Last week the shop and owner Charlie stated he had all the parts and committed that the bike would be ready Wed, July 1st, by and today the owner Charlie started yelling at him over the phone and said he did not want to be bothered, he had other customers and HUNG UP THE PHONE! We drove from Chicago to Orland to attempt to speak with in person, he became extremely irate, began yelling and screaming at us waving his hand in our face telling us that he had other customers and other jobs and that we should just leave. I became extremely uncomfortable with the way in which he was aggressively, yelling and waving his hand in my husband and my face and I started filming the interaction. The owner CHARLIE and his staff became even more irate, aggressive and threatening when he saw that I was recording the entire interaction. The police were called to deescalate the situation and Charlie again committed to Orland PD to having the bike ready "next week" . The situation sucks because he has broken the bike down mechanically and it will cost us even more time and money to try to get the bike to another shop for repair for the terrible work CYCLES R US has provided. Since dealing with CYCLES R US and the owner Charlie, my husband and I have learned this shop has a terrible reputation with many customers, particularly customers of color. The owner is highly disrespectful, rude, unprofessional and dismissive, when you respond to his antics he will become irate, aggressive and call the police as a tactic to either not finish the work on your bike or to try to keep your property and sell it to make a buck! I find this business discriminatory, disrespectful, unprofessional, and the work and owner flat out SUCK! I will include as much video and photo of the terrible interaction we experienced

I had this shop pick up my bike because I only wanted an inspection and to be told what was wrong…read morewith it. After they inspected it and told me the issue, I told them to hold off before doing any work. Later on, I got a call asking when I wanted to start work on the crankshaft, which I never approved. After reading their reviews and the way they respond to them, I decided to go get my bike back. The moment I got there, I saw right then and there that everyone was right. After a simple inspection, my bike was returned to me in pieces. It was completely taken apart, with all the bolts mixed together, and many bolts missing or stripped after getting charged $80 Got a good offer for the repair but I'd rather take it somewhere else then go further with then after seeing their nonsense after a simple inspection.

The whole crews are amazing!!! Tom is super friendly and…read morepatient explaining every detail. His son is super cool, Bryan is a great guy with so much knowledge!!!! If you need a nice Kawasaki, this is your spot to shop at!

The staff was really welcoming to me. I hadn't come in with the intent to buy a bike, yet they…read moredidn't push me aside and were really informative and helpful. The prices were also reasonably well, and weren't overpriced like some other dealerships. I'm glad I came, and when I can afford a bike I will be coming back.

I've been looking for a motorcycle and i found one at Richardsons, the bike was super clean and…read moreDavid and Rico helps me through the buying process, real friendly people to do business with. Thanks. John

Yelp does not seem to let me edit reviews. But public needs to know things. I still believe…read moreRichardson has good cars and I still believe Gary is an excellent man of great integrity. I recently had a car purchase that did not turn out way Gary or I wished it to. Things happen and Gary and I discussed this before he left for vacation. They are in the process of buying it back but that has been a very uncomfortable feeling. They have my keys, they have the truck, they asked me to not cancel insurance. I do not have any receipts from them, they Have over $9,000 deposit. They did call my insurance at my request and my insurance to let them know they are in the process of paying it off, and once they have title I will be refunded all my investment. I just wish they gave that in writing. I do trust them but again, I feel it is not professional to not supply me with some kind of paperwork but I know they took have to protect themselves. They said to go cancel my plates but I can not even do that without proof from them I no longer own vehicle. They needed to tell me wait to do that too. All other dealers if a car has been turned in cause of excess mechanical issues or change of mind have always provided paperwork stating they took posession of car . I have never heard of me having to keep the insurance until they have title when they have the car not me. I know if Gary were in town this would be handled in a bit more respectful calm caring way with a better paper trail for all , not just for them. It is clear they do not want me back as a customer, is how I being made to feel at this time. I still believe they have good cars and they do their best to check them out. I know they put much into them to have them safe on the road. Cars can have issues. and they were great to respect that fact with this one after many attempts to make it right. I wish I could just give a neutral status and truly that is what it is until I have all my money back. This is a simple paperwork hell and I think it is new for all of us... so just be sure you have any car you purchase from any where checked out. Gary's team is great but these cars these days are computers, so even the greatest of techs can not predict what unfolded with this one. The crazy glitches with this one may or may not have been found out. They do rock for the fact they are purchasing it back and making me whole again. I just can not give the 5 stars I orginally did cause there has just been a bit of unease in this paperwork trail and waited return of my money. And again, they made a huge exception so I am sure it is just protocol to protect all. I have Much gratitude for them. Much more peace will be when I have the large investment back. Just sad I am made to feel they do not want me back. :( .. And it may just be till this mess is cleared up and maybe my expections or hopes are truly too high for the price range my budget is. Still give them a chance cause they do have integrity... just need to work on paperwork trail and communication a bit on these unique issues. But we are all learning thru it together, It is a lesson for us all. And they are doing well considering. I am just sad it did not work out cause it is a very beautiful truck. Gary and his team strive to get the best for the price range. Hope my honest reviews help you choose the best dealership to help you find the best car. Gary's group may still be it for you. I hope so cause inspite this paperwork hell and delay they still rock. In great gratitude they are of integrity!

I had my transmission fixed after another shop attempted a 6 speed install. These guys made my bike…read morefeel like brand new. And did a tune up. Great guys. Fast turn around. Full transparency.

I would not give them any star if that was an option. This place totally destroyed a friend of…read moremines car. Read the following for more info: A couple months ago, I brought my brand new car to Dan at Chi-South Customs 25885 S Ridgeland Ave #4, Monee, IL 60449 to paint an Italian stripe on the front, fix one scratch on front drivers fender, and color match the silver trim around side windows and a couple other spots on car. Three weeks later I picked up my car and paid in full. The next day I called Dan since I saw several issues with the vehicle. We went over every part of what he did wrong on my car. He gave me $2000. back. Could still see scratch on fender, the stripe is wavy, bled into the black, a scratch out of the white by emblem that he didn't even take off to paint. Painted all silver trim on car with out taking it off and didn't prep correctly. Passenger side $2000 in damage, head light has a 3 in. scratch. Front grill that wasn't painted has a 2in. scratch and over spray on it. All rubber around windows has paint on it. Red, white, and green over spray on sunroof. Over spray on other parts of car and windows. Damaged the front clip and hood with out fixing lines and wet sanded and buffed only parts of it. Buffing compound in a lot of spots he didn't clean. Now I have over $10,000 in damage I have to put out now to get it fixed. Dan said his insurance won't take care of it and he has no money. I told him to at least make payments and no response. Sorry to say he's not a man of his word.

Gina's service staff are excellent! They fixed a missing o-ring on the oil fill cap of my brand…read moreTriumph Tiger 850 Sport. I was on a road trip, riding from friends in Glen Arbor, Michigan, to friends in Coal City, Illinois. I am from Connecticut and could not get back to my dealer in New Haven to check the problem. Ken wrote up the ticket, Brian checked the whole bike out, and Clarence even cleaned it up! Thanks to the team and service manager, Steve, for keeping my Tiger in top shape during my road trip!

I was passing through with my Triumph Tiger 1200 Explorer and the 600 mile service light came on…read more They reset my service light so the service light flashing on the TFT. It was rather annoying. When I got to my destination I change my oil, it was nice they sold Triumphs there so I can purchase an oil filter. Much appreciated!

Will use as long as I'm in Utah…read more Everything you'd want from a repair shop. Upfront, honest, and open about everything. Regular communication about the status of your bike. These guys really know their stuff, offers recommendation, and won't do any work without you knowing what you're getting into.

Scumbag, crook, thief. Gave money for parts, said he did the work, but never did. Do not trust…read morethis person or business, you will be sorry. https://spiderscyclewerks.com/ - I can't even rate my experience with 1 star, that's how bad it is, but unfortunately 1 had to give it one star in order to post this comment. Looks like others have had the same experience.

Let me start by saying I am a person that reads the good and the bad reviews before making a…read moredecision on whether to use a business or service. I read some of the reviews from Ginas and I have to say overall I disagree with some of the bad reviews. I live an hour and a half away and I just wanted to get the out the door Price before I made the trip over there to take a look at their inventory. I was transferred to JB who gave me all the upfront costs and the out door price without hesitation. He was upfront and honest every step of the way. I came to look at one of their units with a check in hand. He treated me no differently, even though I wasn't going to make them any interest off of a loan. JB was amazing from the first moment. Even found a unit in the exact color I was looking for. Threw in an extra key fob. The entire staff was very nice and welcoming. Shout out to the guy in the back that was setting up my slingshot. There are supposed to be three of them on staff usually and he was the only one there that day so I know he had a lot going on, but he knocked it out real fast! I was so happy with the entire process from start to finish. I will definitely be bringing my slingshot back there for all my servicing needs.

Bought a 2919 Indian Chieftain Darkhorse from Gina's at the end of January. Went there on a…read moreSaturday to check out a bike I saw online, but found one that I really fell in love with. I was dealing with Kat (the saleswoman) and told her what I needed to get for my bike on a trade. She looked up what the bike was worth and what they were selling for in the area and did not think it would be a problem. I told her I would get back to her. I left and a short time later I reached out to her to see what she could, if anything, on the price of the bike I was looking at and run some numbers to include the trade. A little back and forth and we came to an agreement. She sent it to me but said she had to wait until Monday to get confirmation from the sales manager or the general manager, both of whom were out for the weekend at an Indian convention. Monday came and she reached out to me to tell me her general manager agreed to the deal. I thought all was good to go. But, on Tuesday (I believe it was) enter the sales manager, Cody. Apparently, he overrode what they general manager agreed to and said they had to "back down" on the deal. So, I had to start again. Turns out I had to pay 600$ more than originally agreed upon. The one thing he said sums up his whole attitude, "I can sell that bike all day long at that price, and we haven't even got to the season yet". Oh, they then put my trade up for sale for more than 3 times what they gave me for it. What a shame. Now when people ask where I got the bike, I tell them I bought it locally but that I do not recommend going there. First thing I did was take off the Gina's license plate holder. If it had not been for the fact that I really, really, wanted that bike, I would have definitely walked away (ran away). Dealing with Kat and Tammy (the finance lady) was a pleasure, but that was the only bright part. Also, absolutely no follow up from anyone.

Dave put in a can for me. He was really informative and knowledgeable of my bike and it needs to…read moremake her fast as shit! Soon as I hit the throttle I knew immediately where my money went! Dave's a Great Guy! I will be bringing my bike to him from now on!

South Side does all the work on my families' scoots. Dave's a phone call away when we need work…read moredone, and a trailer to accommodate a pick up if necessary, and their turn around time is always prompt!