thanks for the great service, quality workmanship all completed in timeframe as promisedread more

Richie is a very talented painter and body-man. He does…read morewonderful work. His wife, Summer runs the office l, that's where the problem Is. The business practices are lacking to say the least. They will not answer the phone or return recorded messages. How can they run a business like this?

After four months of trying to get our car repaired by Richie, we give up. We went to the shop, we…read moreleft messages, we sent emails, totalling about a dozen communications. Twice we got responses, including an emailed estimate. But then no response to several attempts to book an appointment for repairs. Four months wasted. His reply is always, my wife will phone you. She never did. The one time she did pick up the phone, she was apologetic and made excuses. The behaviour continued. It is only demand exceeding services available on the Sunshine Coast that keeps them open.

Their itemized bill seemed fair and reasonable and they were quick to service my car. So far so…read moregood.

After I confirmed with you in your store what I wanted to do with my car maintenance, you still…read moresaid it is about $200. Additional, when I returned home to check the receipt, I was charged labor fee $102. The whole maintenance work lasted 1.5 hours, and you clearly told me your labor fee is $45/hour. Now you tell me why you charged me $102 for 1.5 hours? I am going back to your store to get my money back! The most important thing for business is honesty! Otherwise nobody will be back!

First class through the entire repair process. love that they give you daily text updates and they…read moreeven stayed late so I could pick up my truck before the long weekend. Truck looks great again!

MASSIVE RAVE TO CRAFTSMAN COLLISION!! Nanette was…read moreexceptional through the whole process!! Helping me juggle car rentals and courtesy cars and my insurance claim and showing such amazing care and attention the entire way! Shane was also wonderful at keeping me informed and even went above and beyond to help fix an issue outside of my claim. I will be a Craftsman customer for life and although I hope to not need them again soon, lol, I want everyone to know about my phenomenal experience with them So happy to have my RAV4 back in perfect condition again

I've used this body shop to repair my car three times over the past 6-7 years, and every experience…read morehas been outstanding. The quality of work is excellent, and the team is always professional and reliable. Highly recommend!

Today I went to inquire about the front dent I drove into my car and I stopped at Georgie's Body…read moreShop on 130 E 3rd Ave. I was very lucky to bump into Jeremy, the owner Jamie's son. This very talented young man was truly helpful and gave me honest and quality information that I needed. He also gave me great advice to deal with it till I'm coming in for the final job on my car. He even cleaned up the fender for me to take off the stress for me! You can tell he loves what he does and he is good a t it. I highly recommend this shop! Jeremy is a great asset to his father's shop. Thank you, Jeremy

I moved to Nanoose Bay from Alberta and needed to get a rock chip fixed in my windshield in order…read moreto pass the BC vehicle inspection. Went to Terminal Body Shop and they filled it and didn't charge me anything. Really friendly and helpful. Geoff

From the owner: CARSTAR is North America's largest franchise network of independently owned and operated collision…read morerepair facilities with more than 700 locations in 35 states and 10 Canadian provinces. CARSTAR specializes in auto body repair,auto glass repair,and collision repair. We're experts in taking care of your car and pride ourselves on our impeccable service! Come visit your local CARSTAR for all your auto repair needs.

Ian is a perfectionist, he has done many small jobs for me: pulling out small dents, paint touch…read moreups, removing scratches etc. He also has many great humanly qualities

So impressed with Ian. We took the car to 4 places. 1 needed to full replace the entire bumper of…read morethe Jag - many thousands. The other 2 said they could do it but would have to leave the concave part of the bumper details with a scratch as it isn't possible to blend through that section. Ian looked at it said - I can blend that - it'll look great. Ian nailed it! It looks pretty much new. Great service, great price, super personable and outstanding workmanship. Ian is a craftsman. You need to have a lot of trust in someone to paint a $90k vehicle. I trust Ian. Thank you

Their motto should be "Going above and beyond!" in customer service and quality of work. Thoughtful…read moreand considerate, I would recommend this autobody service to anyone in need of the best. Special shout out to Martha, James and Garry. This is a top notch establishment and you ought rightfully to be proud. Thanks!

This family run business has been a pleasure to work with. They did a fantastic job with the…read morebodywork on my car, it turned out good as new! Also the young man that gave me a lift both times was so polite and a great driver. Thank You

Had body work done to a side door panel. When I picked up the repaired truck the interior was…read moreatrocious. It was covered in bodywork dust which isn't particularly easy or quick to clean. Also, I was supplied with a rental vehicle when I dropped mine off but with a 9am appointment time was told that the rental vehicle was still buried in snow and that it would be "a long time" before it would be ready for pick up. Both of these demonstrate a lack of respect on behalf of the company for my time and their attention to detail. Would not recommend.

when I picked up my car, the paint wasn't done properly... they for got some spots and they did not…read moreuse a ladder to see the spoiler, they damaged it while removing the rest of the door. And they re-install the sign (Trd off road) crooked. I told them that. They refinished the paint ... twice... and then I went back for the sign which was on order to the supplier apparently. They never call me back ... ever. Worst ever experience with this company. If you ever go there. CHECK your véhicule with a light and everywhere.

Extremely grateful to the owners (I assume they're a couple) for their time, generosity, honesty,…read moreand humour. I drove my low-based car through a big rock on the Sechelt highway (it was in the middle of the lane, couldn't avoid it in time), and pieces of the engine cover came loose -- we ripped off a couple pieces on the road, but I wanted to get it checked to make sure nothing major was amiss. The lady told me they didn't have any available appointments (I got there around 12:30 and they close at 2pm) but asked Trevor to take a quick test drive for me. He did that, but he also went ahead to lift my car, remove leftover pieces, and advise me that a replacement cover is not necessary. And after those 10-15 minutes of work, they didn't even charge me!