11pm on a Wednesday, tried about 10 other numbers from Google and he was the only one who gave me a…read morecall back. Great price, and even better service. I would probably be sol on the side of the 400 still. Thank you!

From the owner: Broke-Down Towing stands out in the towing industry by combining reliable service, customer-centric…read morecare, and a deep commitment to professionalism. What truly makes us unique is our unwavering focus on making tough situations easier for our customers. Whether it’s a minor breakdown or a more serious roadside emergency, our team is always just a call away, ready to deliver fast, efficient, and affordable solutions. We pride ourselves on transparency—no hidden fees, no surprise charges. Our pricing is clear and upfront, ensuring peace of mind when you need it most. Plus, our drivers are highly trained professionals with a focus on safe, damage-free towing and timely service. We know that being stranded can be stressful, which is why we treat every customer with respect and handle each job with care, whether it’s a luxury vehicle, a commercial truck, or a family car. With a fleet of well-maintained, modern tow trucks and 24/7 availability, Broke-Down Towing offers unmatched convenience, accessibility, and reliability. We don't just tow; we provide a lifeline when things go wrong. Whether you're stuck on the side of the road, in a parking lot, or need roadside assistance, we get you back on your way quickly and safely. Our reputation is built on honesty, quality, and dedication to service—making us the towing provider you can trust in any situation.

This company was dispatched for my roadside assistance and it was a great experience during one of…read morethe worst days. Quick and efficient. Thank you to whoever helped me today!!

El Cheapo Towing gets my highest recommendation. Admittedly, I reached out to a few other towing…read morecompanies that popped up in my search first, but had no luck getting a call back or email back. Very happy I found El Cheapo - they showed up within an hour on a Sunday and handled a challenging tow. For those looking for an agile and reliable towing service, you've come to the right place!

Great service. My car would not start today. 9-1-26. 2 ladies came in the tow truck. They got it…read morestarted right away. Good people. Very nice to. I'm glad to know your towing service is there.

Both the owner and the driver were very professional and polite! Especially considering we were 45…read moreminutes away from the shop. Sadly our insurance company doesn't pay much for roadside assistance!!

They were awesome! They came in middle of the night for a van lockout which was hard since it had…read morean oversized door. They worked and worked at it until they were successful, when others surely would have given up! They were well priced for the late hour, and amount of time they spent with my car. Would definitely recommend them for their friendly and helpful attitude.

Emerald Towing really came through and rescued us. The local guys wouldn't answer the call…read more We were off the road, up a one lane dirt road. Emerald drove all the way to Great Valley and backed up a one lane slope. Well done Emerald.

Terrible company. We paid them 450$ to tow our car from the accident to jocoys collision and they…read moretook it to their yard instead to collect the storage fees. They told us it was our fault for changing our mind when we didnt change our mind danny the owner argued with us on the phone that the car wasnt fixable. After we hung up the phone the driver said what do you want to do we said take it to jocoys. He took our money then dropped our car off at their lot on Daniel's road. The next day we called to find our why our car wasnt where they told us it would be goin the owner proceed to tell us that it was our fault and if we wanted it taken to jocoys we would then have to pay additional mileage. They just wanted the storage fees from the insurance company. They aren't actually about helping anyone but themselves. And its sad they have to lie to you to make money. Not n honest company at all. And they dont respond to 1 star reviews only the good ones. The owner of this company is a liar and cant be trusted.

From the owner: Here at DNA towing we do personal tow calls, insurance tow calls, and calls for those of you that…read morehave a junk car sitting around for months or even years that you dont want around anymore. Were all about giving the costumer piece of mind in some of the worst situations, let us try to make your day a little better for you. We hope you get piece of mind in knowing we have three experienced drivers with both tow trucks and trucks with trailers, as well as having someone in the office during shop hours and manning the business phone 24/7 so we dont miss your call in your time of need.

Great experience, Mike met me at my car at the agreed time and safely towed my vehicle to the…read moredealer for repair. He is someone you can trust. Price is what I expected for the service. Highly recommended.

good work by Tony and Troy. will be coming back in the future. nice and professional.read more

In all fairness this deserves to be 0 stars. Extremely unprofessional, rude, ignorant owner, with…read moreneglect to customers and total lack of any customer service at all. Got out of the car up front with the car on still to go to the window (with no intention of parking there) to ask about a certain part and guidance, and the owner came running to the window yelling and "saying you can't park there" and making other extremely bold and ignorant, rude statements with an attitude to his (first time customers). Eventually dealt with an employee who was better. Went to find a vehicle for a part needed that was originally told that would be there, and was not there at all, after searching two full yards. Absolutely no record of inventory, and nearly mauled twice by two separate yard dogs and had to run, that we were never told about or to look out for. That is just looking for a lawsuit if anyone is ever injured without the knowledge of them. STAY AWAY from this place at all costs. I usually never give negative reviews, and it's been a while since I've been treated this way if I ever was.

Dependable told me "WE HAVE OUR OWN DRIVERS WE WILL HONOR THIS MOVE"…read moreThey did not use their own drivers for the move and the quoted price was 360.00 more than any other company who was using drivers off the national dispatch system like dependable did. Out contract was for 150.00+25.00 deposit and the remainder of 1300.00 was to be paid to the delivery driver. The delivery driver's company ( which was not dependable, It was actually a company called NWAY) wanted 950.00 for the COD and did not take credit car payment. I made arrangements to get them the money within an hour of verifying I was not being double billed. The receptionist and Dependable said the 175.00 was what was charged. The next day Iooked at my credit card statement and I was billed 189.00 and 378.00 . The contract only authorized them to bill my card 175.00. The contract stated that only NY state residents pay sales tax. I am an Ohio resident. After multiple attempts to contact dependable and talk with David White Hill the owner and was never given a return call I disputed the difference between 189.00 and 175.00 (14.00) and I also disputed the 378.00 to my credit card since it was never authorized in the first place. I finally called and got in touch with the Owner Dave Whitehill. He asked if we were on a recored line and I said "no this was going to be 2 gentlemen trying to work out something"and he said we you should be. He proceeded to MF me more than anyone had ever done in my life he called me a "deadbeat faggot"also. Then he hung up on me. I attempted to call back but he had left. I called again and was trying to talk to someone about the remaining balance I was going to pay. ( I don't think I should owe it because their service was the same I would get from any other company on the internet. I had multiple quotes on this move but went with one 360.00 more because of the promise of using their own drivers. Moral of the story is just use anyone on the net who seems decent at the lowest price because unless it is a 2600.00 move by a white glove company they are all the same. Our driver was from the national load dispatching pool and he was a good guy.

First off, I am no longer in Monrovia CA. I've since relocated back to Buffalo NY. Anyway, I used…read more5-Star to tow my car to a dealership (they were the contracted service for the dealership). While the driver was towing my car, he somehow lost my Mercedes key fob. I've left several messages asking for it to be replaced. I've even sent follow-up notes on their website. There was literally no response. That is BULLSHIT. It shouldn't be my problem because a worker lost my key fob. What y'all think ?

Dec 8, 2023 Admitted they dragged my car. Damaged the front end and refused to accept…read moreresponsibility... Don't Trust them.

I took my car there Monday they hade it for 3 days didn't fix the problem and charged Me 500…read moredollars and my car is still making the motor sound 500 for spark plugs n oil change n cleaning wtf and now my car is still not fixed I told them to fix it and I get to the shop they told me I need new motor and they didn't even get a motor n put it in they said 500 and sent me on my way so any other repairs I gotta pay more money if you take ur car to a mechanic shop don't u think u want ur car back fixed like come on common sense most shops don't even got that sorry but unhappy with service

I had a leaking fuel tank in my 2011 Kia soul, and was getting brushed off by my usual repair…read more shop. My friend has been dealing with Toms for a while now, so I followed his recommendation and took the car there. I supplied the new tank and gaskets. I honestly figured at least 3 or 4 hours labor, but they got it done in 2! Kia dealers charge well over $1000 to replace tank. Add the price of the tank and labor, it cost me about $400 in total. Fast work, well done. They deserve 10 stars, and I think I've found a new mechanic.