As usual I never check to see when my car inspection is due. This year was no different. So it's…read moreThursday before the 4 th of July and I realize my car was due in June. I start calling to get an appointment.first the dealership I bought my car. Three weeks. Second , i won't mention but the guy in on the phone, and I quote, " you're a funny guy"!! Really? That's how you treat your customers? Guess who the funny guy is? And I'll never recommend your place, ever!! The third wielands on transit near Clinton. The voice on the phone was extremely pleasant and said the best she could do was Monday at 12:30 I said ok. She said if you can come in early sometimes we can get you right away. Monday came. I did as she said. Was welcomed by a very pleasant man. Told where to pull my car. I got out and soon , like 5 mins my car was getting inspected. The mechanics were pleasant and didn't try to upsale anything and just did the inspect . It passed and I was out before my 12:30 time. I paid and I would be recommending their business. So if you want to be treated like a moron, go anyplace but Wielands. Because here you're gonna be treated with respect and know that you vehicle is going to be treated with utmost care. Thank you Wielands for helping me in a tight spot when others just laughed at me!!

Not a chain. Friendly employees, quick service. I always come here for my inspections. They send…read moreyou reminders with money off. I'll take it! I've stopped here several other times with random things. For them to replace my wipers, to attach my registration stickers, things like that. Not a problem at all. I don't hesitate to come here

I brought my 2022 to Neighborhood Car Care - Elma after noticing a bulge in one of my tires. Since…read morethe vehicle was already there, I also authorized an oil change and left my vehicle overnight to await the inspection. After inspecting my vehicle, I was presented with an estimate of approximately $4,500 in repairs, not including the cost of replacing all four tires. The estimate didn't seem right to me, so I declined the repairs and went up to pick up my car. I watched the technicians pull my vehicle out of the garage following the oil change, paid my bill, and drove about 30 miles directly to my regular mechanic for a second opinion. I'm incredibly glad I did. After a thorough inspection, my mechanic determined that the extensive repairs recommended by Neighborhood Car Care - Elma were not needed. The only repair my vehicle actually needed was a new set of tires because of the damaged sidewall. Even more concerning, he found blowback oil from an improperly installed oil filter upon lifting the car to do an inspection when I arrived. He explained that the oil filter and O-ring had not been installed correctly during the oil change that had just been completed. He corrected the issue, and I was fortunate he caught it when he did. Left uncorrected, it could have resulted in a catastrophic engine failure. I called Neighborhood Car Care - Elma immediately and explained what my mechanic had found. They apologized and stated they would refund the cost of the oil change. Between the approximately $4,500 repair estimate (before tires) for repairs that my mechanic determined were unnecessary and an improperly installed oil filter on a routine oil change, I have no confidence in the quality of the work performed. A routine oil change should be just that--routine. Based on my experience, I believe it's better to steer clear.

2 Gallons of Coolant = $130.88???…read more Check the hose prices too. $56 and $40 for hoses that are priced between $20-$30 same brand. Radiator was uncharged by around $100. The car is a 2003 Nissan 350z. You'd be a sucker to come here and spend money for car maintenance. I'd never spend this much on such coolant or these parts but hands were tied and had to tow to the nearest shop I knew...However I'll be towing anywhere but here from here on out. Icing on the cake would be the scratches on my hood discovered when picking up my car. This is how you run business?

Needed an oil change and my regular mechanic was unable to do it, so I went to Insta Lube. Not only…read morewas I nervous about strangers changing my oil, but I was in a hurry. Talk about much ado about nothing. The two gentlemen at Insta Lube did a great job, and I was out of there in a half hour. I could not be happier! Good value for the price.

honest and quick. always help you and are honest about work you dont need. The manager is always…read morenice and helpful.

This will be a little bit long because I just dealt with this shop for the first time ever and have…read morea lot to say about my experience with them. I work in the diesel industry so I know what makes a shop good and what makes a shop bad, and I definitely have high expectations for shops that I have to go to as a customer. The short version is that I cannot recommend them enough. In all aspects, my experience was fantastic. The long version is that I brought my truck in for some work that I've been neglecting to have done for awhile now. Before even starting the work, they did find a very big and urgent issue with my truck. I had budgeted for the work I wanted done with a little cushion because my truck is old and rusty so I wanted to be safe specifically in the event that they did find additional issues. That being said, the issue they found was much more than I was prepared for. (And yes, when Halie called to tell me about it, she did have pictures on the way to my phone so I could see it myself and confirm the issue.) Halie sent me a quote for everything I had wanted originally + the newfound work I needed, and she specifically quoted me the worst case scenario version so that way I knew what I could be getting into as opposed to her having to call me with more bad news every hour and pushing me past my budget when they were already halfway through the work which I appreciated a lot. They also did their best to do the work right while saving me money where they could, and as a result, my bill did end up coming in a few hundred less than the worst case scenario estimate which was fantastic news. I didn't get a chance to speak with the technician(s) that actually worked on my truck, but me and a mechanic friend of mine peeked at everything afterwards and it does look good! Halie, specifically, was the only one I got to speak to, and she was an absolute delight. Super friendly, on top of the whole preparing me for the worst while looking for the best ways to help me... I was very happy working with her. There was also a delay in the work that they couldn't have prevented, and Halie notified me immediately. So, all around, she's fantastic!! And, finally, I also got an oil change. I wasn't due for one yet but figured I'd get it done now while my truck was down for several days. I find that most shops, whether it's a quick-lube place or an actual repair shop, rush through oil changes. On one hand, I do understand that; they don't make money on the oil changes so it's best to get them in and out as quickly as possible. But I really value shops that pay attention to my truck. The big issue they had found and repaired was something they couldn't have missed if they were blindfolded, but they also took the time to top off my wiper fluid (that's such a small detail but I can't remember the last time I had the rest of my fluids topped off during an oil change service!) and I am about 90% sure they even lubed up my door hinges. This was incredibly long-winded but I just want to make it clear that this shop is fantastic to work with, and if you're looking for somewhere to get work done, this is definitely the place to go!!

I had my vehicle in for an oil leak repair and. $4000 later it still leaks . The owner Nelson told…read moreme he would repair the leak or refund my money for the oil leak repair. After numerous attempts to get this done he keeps blowing me off. Very dishonest business.

When I got my first car it needed some repair, but I was a college student with a tight budget…read more Chris really listened to my concerns about my budget. He would find a way to word or express what was wrong with my vehicle, how much the parts would be, and what the estimated total would be with labor in an easy way for me to understand without making me feel like a moron (like some mechanics have done). He also helped me plan along like "well if you need to wait a week til next paycheck you could drive it but I wouldn't do more than that." Or when her frame gave out and he had to tell me that the cost to fix it would be more expensive than just getting another used car. At Vics you can really tell that Chris and his team put their customer's first and I'll keep going back to them for services. Affordable, respectful, and communicative, Vics is the place to go and has my HIGHEST recommendation!!

Vic and Joey are amazing. The entire staff are honest and reliable. Unlike other places they don't…read moremake up stuff, and really do quality work. I have finally found a mechanic with integrity. They also allow you to bring your own parts if you know what you are doing (obviously no warranty in that case). Had them do a bunch of stuff on my 14 year old Lexus RX350, and usually going to a mechanic is like going to a dentist - but with these guys it's a pleasure.

This shop is simply the best. Super trustworthy, efficient, top of the line mechanical help. My…read morehusband and I own many vehicles. Including exotic sports cars, high end SUVs and daily drivers and this shop keeps them all in tip top shape. It is so important to trust your repair place and to know that the estimate that you are given is accurate. Here, you can take their work and their word to the bank.....you are getting accurate, trustworthy and excellent service here.

I had them do some work on one of my vehicles before and they did. I absolutely spectacular job…read more I would highly recommend them to anybody needing service work If I didn't live in Texas, I would have stuff there all the time being worked on

These guys r the best Fair and professional…read more Been taking my cars there for years There are extremely helpful I have friends in Amherst that drive all the way to east aurora to get service

Had my oil changed here. Great service and very professional personnel…read more Ron and Darryl take great care to explain everything before any auto repair or maintenance is completed. I trust them implicitly.

now- i'll begin at the beginning- i lived in buffalo- parkside for 35+ years and used saures?/ C&K…read morecare care for 35+ years. straight folks not cheap but you got waht you paid and NEVER brought it back for a fix. im now out in Lake View and need a mechanic- i dont do "fly by nights" i want my mechanic to know my car better than i do- i was in law enforcement- dont have time for problems. from the moment i entered their business i knew i was at C&K again. they know you and your car- plan on a long relationship

Truly an honest mechanic!! My son goes to a local college and his car broke down across the street…read morefrom Steve's. We live over an hour away and didn't know what to do. I called Steve's and the whole office was so kind and helpful! They are all very busy people but still made me feel like my son's safety was their main priority. They all went way above and beyond to make sure we were taken care of. In the end, the car was worthless and heading to a salvage yard. I found myself, yet again, not knowing what to do. On Steve's recommendation, I was able to find a salvage yard that offered me double what the car was worth at scrap price!! Throughout this whole event, it costed me less than $100!!! And a special Thank You to the ladies in the office!! I can not say this enough....the world would be a better place if we had more Steves in it!