very bad more bad very bad I ordered a chicken winks and they brought me a burned crispy with no chicken at all and after I showed it to the manager they brought me the bills with no shame the do not care about the client I eat a burning crispy which made me sick right away I am worfeting where is the customer right and who care about the customer health it was like they don't care about any human being and was treated very poor with no respect read more

Newer restaurant, use to be Ceilis and they really took the time to renovate tastefully. Matt, who served us seem liked the owner too? Accommodated our order with no issues and was great service. The fried chicken is the all star and was delicious! The corn bread and coleslaw was yummy too. I'd pass on the Mac & cheese and the corn unfortunately. There was 50% bottles of wine on Tuesday which was a bonus. Definitely going back! read more

Free Bird - Whole fried chicken, Mac & cheese with pulled pork on side, corn bread and corn - Bars Near Me - Richmond, British Columbia

Came here for the first time on a Sunday during their happy hour. Not bad. The place has good vibes. Has an open space. The oysters were good. Drinks are nice and strong!! read more

Opened in June DURING COVID! Impressive. The service is amazing, such kind and hospitable staff. Their dirty fries are delicious and their drinks (Sea Level and Holiday) are so refreshing. Coming back to hang out with friends another time:) read more

Free Bird - Sea Level - Bars Near Me - Richmond, British Columbia

Good food and good service. My husband and I have been looking forward to trying Free Bird and we were certainly NOT disappointed. The food is well prepared and tasty. We went for lunch and ordered their crispy cauliflower, watermelon salad, and fried chicken & waffles. The crispy cauliflower was light, perfectly bite sized, approximately 2-3 bites, and paired with blue cheese dip. It was a good starter. The watermelon salad was my favorite of the 3 items we ordered. At first glance, I was sad to see only 4 cubes of watermelon but that soon changed when I started eating the arugula leaves and saw more watermelon cubes beneath the leaves. The watermelon cubes to arugula leaves ratio was perfect. Such a refreshing salad and ideal for summer time. The fried chicken & waffles is great for sharing or devouring on your own if you're famished. This half chicken is juicy and crispy! NOT oily at all even though it's fried. The waffles are fluffy and pairs well with the chicken. The staff are also friendly and prompt. We felt welcomed the minute we stepped in and very much enjoyed our meal. Way to go Free Bird, keep up the good start! read more

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We came here for happy hour and it was alright at best. Service was good and fast, and fair selection. Why this review got a 3/5 rating: every oyster I ate had a lot of shell in it. I was surprised that every shucked oyster had shell in it (I had 8). I raised it to our server and he said they were busy read more

So. Fond memories of when it was the Foggy Dew. Apparently, it's been taken over by the hotel. Normally, in Covid times, I try to be gentle. Well, the wait staff was trying hard, but had to deal with a loud obnoxious client, who I guess was visiting from down south, but could be wrong. I had to shout to get their attention at one point but, they were distracted, as I have described. I had the wedge salad, which was unexceptional. Then, I took a flyer and had the "Wagyu steak". "Alberta Wagyu" as the waiter explained after I ordered it. I guess that means it was massaged by a cowboy. Overall, one of my more horrific dining experiences in Richmond. read more

Weirdest place I've ever been to. First off, you have to pay for parking. I was around the back, like the instructions on Google Maps says, but sign says only overnight guests get complimentary parking. FYI it's Impark, and credit card only, no half hour intervals for payment, so for a seating to have a meal, you only have either 1 or 2 hours to choose from. To err on the side of caution, at 2 hours, the price is a ka-chingey $9.00! Ouch. Okay, so I'm looking for the restaurant/bar. No outside sign to point out the direction, but I see a sandwich board with it looking like it's inside the hotel lobby. I go inside and no interior sign, but an open room with a pool table, and some guys playing. I think maybe that's the direction, so I walk past the table, right into what looks like a converted store front. I'm looking for a host stand, but only see a sign on the corner of the bar stating that pickup is done there. I'm standing, looking around, and while the bartender looks busy, and most of the low tables are full, or look like they're in use, the server walks out from the back, sees me, and continues to a table to serve them. I wait a bit more, but they move off to clean a hi-top. So I think maybe I seat myself? I wander farther in, the server and bartender look at me, but say nothing. I'm getting a bit confused, as I'm wondering who's going to take my vaccine status and ID. None of the lower tables that seem vacant are clean, and the one clean hi-top can't be used by my due to a medical handicap. So I take one more look around, still no greeting or verbal inquiry from the staff, and I decided that I guess my reservation was not valid or perhaps pointless, and I leave. I don't know why I was ignored, nor am I positive that I was even in the correct spot, as zero signage. I wasn't going to be a crap guest. No grabbing the server's butt or calling them honey or sweetheart. I usually tip well and am pretty easy to take care of, but I have the feeling that I wasn't the type of clientele they like to have. Clear signage, a clear demarcation of entrance area to the seating area, and being clearly acknowledged upon entrance would help people know if they were in the right spot. Too bad that I didn't get to try the food. It looked interesting. I guess I'll have to find other places to visit. Disappointing. read more

TLDR: I would put these guys up there with Downlow on quality and a perfect substitute and especially if you don't want to drive 45mins and line up for 45mins. I love DL more than anything [fried chicken of not] so this is high praise coming from me. Best customer service I've experienced in years. I recently ordered the buttermilk fried chicken, cajun wings, and nashville hot chicken sandwich through Uber eats. Food was great. White meat was generally tender and moist. Waffles were perfectly done - not super crispy but soft and hint of sweet. The seasoning was perfect buttermilk but a very unique combination of spices that was perfect [I picked the crumbs off the plate and ate them too]. Added some hot sauce from my own Hot Ones inspired stash and it was perfect. Wings were spicy and tasty and perfect as is. For sure would eat here again. I didn't forget to review the hot chicken sandwich if that's what you are thinking. I never received it, but that was an Uber Eats fail, I believe. But kudos to Freebird because they called me the same night and offered to send the sandwich to me via taxi that they would pay for. I graciously declined the offer and just applied for a refund through Uber Eats. Later the same evening Freebird called me and apologies for the problems I experienced [even if it wasn't their fault] and said they would give me a gift card for a future visit. Wow. The next morning I received the GC in my inbox. Just amazing and fast customer service. Regardless if it was Uber or Freebird's error the response was either amazing or really amazing. Top notch food and top shelf service. read more

We were blown away by how good the food was here, from the perfectly fried chicken to the coleslaw to the corn bread. We ordered the whole chicken family meal and a side of fries and the wedge salad. Best wedge salad we've ever had! Loved the addition of fresh avocado and radish and there was lots of dressing just the way it should be. The service was great, our server Irene was very attentive and was a happy person which is so important to have this is a server when you go out these days. The chef came out and talked to us after the meal to see how everything was and we really appreciated that. The chicken skin was so delicious as was the chicken. If you like fried chicken you 100% need to try this place! Also, I really loved the decor, so inviting and clean. Richmond has been needing a place like this for a long long time. I will definitely be coming back for a girls night! Thank you for making our dining experience so pleasant and my Mother and Husband were so impressed with the food. read more

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First time going to this place. Went for happy hour, we each got a drink and two appitizers that were on happy hour and the bill still came to 100$ with tip. Extremely overpriced. If you go and get chickens wings, make sure to ask your server for some chicken with the bones you're about to get. Would not recommend. read more

Fantastic service! Our server Irene is so sweet and the food was fresh and quick. Definitely coming back! read more

Free Bird - Holiday, Sea Level, Strawberry Sun - Bars Near Me - Richmond, British Columbia

0 stars (but that isn't an option). Horrible experience. Stayed at the attached hotel and ordered down for pick up. Specifically asked how long it would be as we had to be somewhere at a certain time. Was told 10-15min. Great, ordered, then waited for 40 min and nothing. Was snapped at by server around the 35min mark when asked how much longer. Ended up walking away from order. It was basic bacon, eggs and toast. The restaurant was not busy. Maybe 10ppl in there at the time. Rude, unapologetic and dismissive. I understand reliable restaurant staff is hard to come by these days but this was more than that. Time to find new staff or watch this establishment drown because of poor attitude. read more

Wings were dry and scarce with meat and it seemed like we got the group of reject wings at the bottom of the bag. Not to mention they were 14$. Before that they took away our order of hot Nashville chicken sliders(which were as hot as mayo) because they belonged to another table but then brought them back because they actually were for us. Which is also unprofessional. And rediculous. The lighting is blinding, the kitchen is garbage the only thing they were was extremely fast with the food which was ours then not ours then ours again... which also leads me to believe that the food wasn't fresh because it was a 4 minute to table order. Don't go there. read more

The service levels is not what you would expect in a nice place like this . Definitely needs a refresh. Everyone is working for themselves and there's no culture here. There's an Asian lady who yells at you, a Caucasian girl who slams the plates serving...yikes. I hope this restaurant picks up it's game because it's a shame to let a nice decorated classy place like this go into ruins because of poor staffing. If I could give it zero stars I would but unfortunately I had to give one. read more

amazing food great time ,,,,great staff ....thank you ....don,,,,matt.....irene....had the wagyu steak...yummy......5 star