We recently worked with Steve Carlson to secure homeowners insurance for our new build in Folsom…read moreRanch, and the experience was phenomenal. Steve's speed is truly remarkable...he turned around quotes and addressed our questions incredibly fast. What really stood out was his honesty and deep knowledge of the Folsom area. Unlike other 'embedded' builder agencies we spoke with, Steve felt like a genuine partner looking for the best ROI for our family rather than just trying to sell a policy. Highly recommend Steve and Carlson Agency.

Carlson did a great job. I told them what I was looking for. They shopped around and got me what I…read moreneeded. They were very responsive, knowledge, and polite. I'm liking their service so far.

Best insurance agent ever! Everyone in the office is great all the time & Mykell in claims was so…read morefriendly & knowledgeable! 100% recommend State Farm whether you have 1 car or a fleet!

Great service, thanks! Kyle and his team are tops. They…read morehandle my insurance and are always there to help with questions when I need them. Gold star goes to Christina! She is friendly, knowledgeable, an expert in follow-up and more importantly, follow-through. Thank you Christina!

We had such an amazing experience at the AAA Folsom office today!…read more We first worked with Anna, who helped us transfer ownership of a vehicle, update our AAA card, and even get set up with a new credit card that offers some fantastic benefits, including 5% cash back on many purchases. She made the entire process incredibly easy and was knowledgeable, patient, personable, and genuinely kind. We then worked with Jessica to add my teenager to our auto insurance policy. As the parent of a new teen driver, I was holding my breath and preparing myself for the worst when it came to the premium! I was very pleasantly surprised that the increase was quite reasonable. Jessica took the time to walk us through everything and made what I expected to be a stressful process completely painless. Both Anna and Jessica were professional, warm, patient, and wonderful to work with. I am so grateful to have them at our local Folsom office. Experiences like this are exactly why I don't know why anyone would voluntarily spend an afternoon at the DMV when AAA can handle so many of these things! I've had AAA for my home, auto, and life insurance for approximately eight years and have consistently been very happy with both the service and coverage. Today's experience was another reminder of why I've stayed with AAA for so long. Thank you, Anna and Jessica, for taking such great care of us today. You were both exceptional!

My go to store!! I love going there for my DMV! The staff is knowledgeable and friendly!read more

A huge thank you to Joe Peterson for helping us secure insurance for our new home. With how…read moredifficult the California insurance market has become, we were expecting the process to be complicated and expensive. Joe made it neither.

Joe was great, knowledgable, helpful and quick to respond. I'd recommend you speak with Joe.read more

Skyler Solis did an outstanding job handling my insurance claim when everybody else was giving me…read morethe runaround and putting me on hold and giving me a hard time if you want great service go to Folsom cost u less thank you Skyler.

I had a great experience working with Yuri for my auto insurance. She was very helpful,…read moreprofessional, and patient throughout the entire process. She took the time to explain my options, answered all my questions, and helped me find coverage that worked well for my needs and budget. I highly recommend yuri to any looking for auto insurance.

Jaime Starks is really really nice person I have ever seen, she helped me with my car insurance,…read morethanks to her, I can save a lot of money! She is perfect!

Jaime is fantastic to work with. The whole All Spectrum staff is courteous, prompt, professional…read moreand well versed in all forms of insurance coverages. They helped me quickly get the policies in place for a home purchase. I recommend these folks to friends and family whenever they have insurance related questions and/or concerns.

My wife and I have three life insurance policies through Arrow Pacific; our first circa 2012. I'm…read morecertain they earned a pittance from those transactions, yet Myron and Selina continue to respond with speed and empathy. And I've never hesitated to call Myron for his opinion and advice concerning real estate or business investments. We're grateful to have them as a trusted partner.

Myron and Selena, and the rest, provide awesome support! They back up their customers 100%! I've…read morebeen with them a decade , at least!

Valerie is helpful and provides complete explanations of our options and policies. It's also nice…read moreto know I can stop in the office, or make an appointment, if I want to see my agent in person. So much better than on-line only!

Valerie Ouellette is a fantastic broker. She has always been there to answer any questions that I…read moremay have about my various policies. She has gone out of her way to ease my anxiety about all the issues that have arisen over the past few years. She knows how to arrive at the best solution promptly. She is an agent to be trusted during these very complex times!

After 26 years with Folsom Insurance Center as our insurance broker, I am extremely disappointed in…read morethe complete lack of communication and service. Our homeowners insurance policy with Mercury lapsed, and we were never notified--neither by our broker nor by the insurance company. We only discovered the issue a full year later when our mortgage company contacted us. Being left uninsured without any notice is unacceptable and could have had serious financial consequences. After decades of loyalty, I expected at the very least basic communication and oversight. Unfortunately, this experience has completely eroded our trust. I would strongly advise others to closely monitor their own policies if working with this broker, as we received no support or notification when it mattered most.

Super friendly service. Although they were not able to provide coverage for my needs they were…read moreable to point me in the right direction.

If I could give zero stars I would. Called with questions after a significant rate increase. The…read moreagent I spoke with had a curt and rude demeanor, he actually scolded me after I made a comment in jest that wasn't even directed at him. Explored other options and was absolutely floored at the price comparison for the same coverage. After 15+ years as a customer of this agency I thought I at minimum deserved to be treated with respect. This agency has lost me and my family as customers and would do well to take some lessons in customer service.

I have been with Allstate since I was 18.....I'm 47 now....the office staff are friendly and always…read morewilling to help. Cheryl has always been a pleasure to deal with.....for a while, USPS was misplacing our checks... so we would stop by and pay in the office....unorthadox these days, but always greeted with a smile and a pleasant conversation. I have always appreciated their willingness to look at our policies (auto, life, and homeowners) and ensure we are sufficiently covered. Could I perhaps save a buck or two here and there?....probably....but relationships and a company you can count on when you need them...that's worth my business. Check them out.....they have been good to my family for many years... Bill in Antelope