1. Freedom Kia

    1. Freedom Kia

    0

    Morgantown, WV

    Freedom Kia

    3.0 (14 reviews)
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    1 year ago

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    27 days ago

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    1 month ago

    The Service Department does not answer calls and do not return messages. They reschedule appointments without notifying of the change.

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    1 year ago

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    Chrysler Dodge Jeep Ram Fiat of Morgantown

    Chrysler Dodge Jeep Ram Fiat of Morgantown

    1.4
    (14 reviews)

    It has been a NIGHTMARE FROM BEGINNING TO END. DO NOT trust them AND WALK AWAY…read more I live in PA and bought my trade-in RAM from the previous owners who were GREAT. I did not know that they dealership was SOLD to the current CDJR Morgantown group. I drove to see a RAM Rebel that was difficult to find and wanted to look at it and take it for a drive. I was 2 steps from walking out and I AM KICKING MYSELF EVERYDAY FOR NOT RUNNING OUT THAT DOOR. Right now, my temporary license plate expires in 5 days and PA has no record of CDJR Morgantown sending the registration to DMV-PA on my behalf. But this is just the current problem. It gets better. Here is a summary of my experience with CDJR Morgantown (Bobby, Eric). I HAD A FRIEND WITH ME WHO CAN CORROBORATE MY STORY. I bought a 2025 Dodge Ram 1500 truck from CDJR Morgantown in the first week of June 2025. I have not received my permanent registration from PA and my TEMPORARY LICENSE EXPIRES 9/1/2025. I talked to Cindy of PA-DMV customer service on 8/29 at 4:15pm who instructed me to contact the dealership, CDJR Morgantown, about the registration that was supposedly sent to PA DMV on my behalf. If the dealership sent the registration during the 20 day window then my registration would have taken 3 days to complete. Also, the dealership would have sent a check to pay for the registration on my behalf, with the back of the check being printed with the 15 digit (starting with 55) WIN number. I contacted CDJR Morgantown and talked to the dealership about 10 days ago about not receiving my registration. The GM said that there is a "huge delay due issuing Real ID's" and that the registration will arrive. THIS WAS A LIE I also talked to DMV and AAA representatives who have stressed that there was no delay in issuing registrations (actually only a 3 day turnaround) and that there is no correlation between the two. MORE PROOF THAT IT WAS A LIE CDJR Morgantown failed to cancel the transferable extended warranty on my trade-in vehicle at the time of purchase. I contacted MOPAR and requested the cancellation and they stated that nobody from CDJR contacted them to end the warranty. Ended up receiving a check but would never have received it had I not requested the cancellation. THIS WAS DECEPTION I requested at the time of purchase that the LOJACK system be disengaged and taken off the vehicle price as I did not want the service. They did not cancel the service and cost me $1000. THIS WAS A LIE I requested an extended service contract that was like my previous contract on my trade-in vehicle, MOPAR. They sold me a service contract that was almost double the cost of the MOPAR contract. I had to drive to Morgantown from Pittsburgh to physically sign the cancellation contract which was an entire afternoon lost. Still have not seen the check reduce the amount of money on my financed loan amount. THIS WAS DECEPTION I have contacted CDJR Morgantown AGAIN and am waiting for a callback for help. NOTHING. I WOULD TAKE MY OLD TRADE-IN RAM AND TRADE IT FOR THIS NEW RAM IN A SECOND.

    Submitting a review concerning the constant emails I've received after informing this dealership I…read morehad no interest. I wish I knew who owned this establishment to inform them of the "harrasing" sales tactic does not work

    I-79 Honda

    I-79 Honda

    1.7
    (15 reviews)

    Embarrassing. Test drove a 2011 CR-Z 6 speed and was told by salesman "Doug" that test driving the…read morecar on the interstate wasn't necessary? (lol) He has me take a specific route to which I politely oblige but eventually has me turn around. He then asks about the sale and I told him I still needed to take the car onto the interstate before I would even consider an offer. He reluctantly allows me to take the interstate but asks me to take the very first exit. I honestly wait too long to merge in traffic and miss his exit request. He then asks if I was wasting his time and started screaming at me with colorful language. I apologized and immediately pulled the car over so he can take over. Keep in mind we're on the road for maybe 15 minutes. I was so dumbfounded I couldn't even be upset with the guy. I just apologized and wanted to leave. Doug proceeds to rev the car 6000 rpms in first gear in an attempt to gain traction while berating me about my "mistreatment" of the car. (lol) So while driving back to the dealership he apologizes for his behavior and offers to sell me the car despite my mishandling of the car. (lmao this one was wild) I humor this idea just for the sake of avoiding awkwardness and Doug just pawns me over to the sales manager. After disagreeing about price, I apologize to Doug for wasting his time to which he responded sarcastically. Doug's behavior was so bad that I honestly can't even hold a grudge over the guy. Dude was certainly having a worse day then me.

    Avoid this dealership. Inquired about a car. Quick response but numbers were wrong from the…read morewebsite. They would not honor the price different (2k difference). The salesperson said "website loaded wrong". Dealership cannot be trusted.

    University Toyota

    University Toyota

    2.5
    (50 reviews)

    Had a pretty negative experience with sales. Gave them all info beforehand, made an appointment to…read morecome in, when I arrived they didn't have someone assigned to meet with me and did nothing upfront to prepare for our appointment. They had me working with the newest employee (less than 2 weeks), which I'm fine with, besides it was clear he had 0 training, and no one experienced was helping him. Every single question I had needed to be brought back to someone else which made what should have been a 30 minute appointment a 1.5 hour appointment. Sometimes leaving me alone at the desk for 15-20 minutes. The second the clock hit 5:30 the managers walked out of their office and shut off all of the lights in the building, including where I was still trying to work on figuring out their calculations on the vehicle. Repeatedly I was told "this is just the number in the system, me and my manager don't know why it's that price or how it got to that price" at one point all of the numbers changed and there was also no explanation. All in all, it was not welcoming, felt like they did not value my business, did not take my business seriously, and just didn't care if they made the sale or not. I walked in ready to sign a deal, and they completely lost my business. I was easily reminded why people hate going into dealerships.

    0 stars. Rodney Lambert is the scummiest man I've ever had the dishonor of meeting. He was so rude,…read moreunprofessional, and shouldn't be in any type of customer service industry. Don't waste your time with the service department, especially if he is part of it.

    Mike Kelly Toyota of Uniontown

    Mike Kelly Toyota of Uniontown

    2.4
    (27 reviews)

    I had a great experience buying our new Grand Highlander Hybrid MAX Platinum from Mike Kelly…read moreToyota. The one I wanted was very specific as far as color and options and they were able to locate one and get it very quickly. I was treated very fairly with my trade in and couldn't be happier with our new car. The whole process was very smooth with no pressure. Shout out to our salesman Connor, Russell in finance, and Will Mansberry the General Sales Manager. Top notch experience and I will be referring any friends and family to come here because I know they'll be treated right. Thanks for the sweet ride!!!

    Buyer beware: this dealership is shady, dishonest, and their shop is not thorough…read more Trip & condition at pickup -My wife and I drove 3.5 hours to purchase the vehicle. -At pickup it was not detailed well (visible dirt stains), and the engine bay was extremely dirty/dusty. -The shop did a subpar engine bay "cleaning" and only addressed the interior spots we pointed out (I found more when I got home, along with a sticky substance on the dash behind the screen) Drive home & problems discovered -We rented a one-way car to pick it up, so my wife drove the first leg home and I drove once it got dark. -On a straight highway I noticed a clear pull to the left. -Tire pressure was not at Toyota's recommended PSI. I corrected it, but the pull continued. Dealership response -I contacted the dealership and spoke with Sales Manager Will. He initially didn't want to help. -I explained this should have been caught during the 160-point inspection for Toyota Gold Certification. -Will eventually said they would reimburse an alignment up to $200 if done at a local dealer. Local dealer visit & tire damage -The local dealer confirmed the alignment was significantly off (they didn't print the measurements for me). -After that visit, my wife immediately noticed a loud noise. -I later found feathering on the outer edge of a tire that still has 9/32 of its original 10.1/32 tread depth (fairly new). -The feathering was likely caused by bad alignment and/or driving with low tire pressure--something I would have noticed during the test drive if the alignment and pressure had been correct from the start. Escalation -When I contacted Will again, he said my only option was to bring the vehicle back and trade it in. -I told him I planned to post an honest review of my experience. He said that if I posted a review, he wouldn't send the reimbursement he had already promised for the alignment. -I told him I would only be stating the truth about my experience. I lied and said I wouldn't post so I could receive the promised reimbursement. Now that I have it, I want others to know what to expect. Warranty misrepresented -My sales rep Jeff told me the vehicle had: ~Toyota Gold Certified 7-year/100,000-mile drivetrain warranty, and ~1-year/12,000-mile bumper-to-bumper warranty, starting on my purchase date. -After receiving the Toyota warranty card, I learned the coverage is only up to 100,000 total vehicle miles--something I missed in the contract--so I have nothing to fall back on for this issue. Bottom line -I will never do business with this dealership again. -If you buy a car here, be thorough and take your time making sure that it is in the condition that is expected.

    Freedom Kia - car_dealers - Updated July 2026

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