Because of my health I have given blood a lot in my life for testing and sometimes you bruise and…read moresometimes you don't. But omg they hit the wrong vein so you're never going back That's so sad that you have to be like that. People like me I use 400 people a month plasma to keep my health. So thank you for the people that do donate and don't cry about it I appreciate you a lot because 400 people donating is quite a lot for me to live a good life and be healthy as I can be.

From a business standpoint it makes no sense to staff only one nurse on the weekends. Knowing that…read moremost people work during the week, and taking off for multiple hours usually is not an option. Even if it's having a part time nurse on top of the full time one on the weekends; a better business model is needed. Losing out on business because you refuse to staff accordingly is absurd.

Well organized and staffed. Donations went quickly and all parts of the experience were smoothly…read morehandled. Just the right amount of concern over disease and infections, appropriate but not overdone.

No kind of structure or management implemented for patient satisfaction, falsified medical…read moredocumentation due to employee mistake no one willing to fix it, as well as no one willing to contact me back to discuss the issue. I would not personally recommend going to this facility or or wasting your time donating the plasma for the little bit of monetary compensation and return I will never return to donate plasma again it's just truly not worth it.

horrible customer service and accurate documentation in a medical record when you contact a…read moreregional manager, no one will and I would definitely not waste your time or energy to donating plasma for a little bit of return

Very slow & lazy location people just standing around talking. Wouldn't recommend at all, no…read moreleadership from management or nothing pretty sad tbh how many people go in there wasting there time. TERRIBLE LOCATION DO NOT GOOOOOOOO

Octapharma Plasma is ok going there for awhile but after a while when they start taking samples of…read moreyour blood to see if you are still eligible. They lose them and you have to keep going back give samples you are not able to donate. But they the one lost your blood sample This is unprofessional as hell.

1 hr in the lobby ... just wasting time another 30 minutes…read moreto get vitals Another hour to get connected Do the math ...

The staff is nice if if you kiss their ass. They never answer the phones, and the cleanliness of…read morethe lobby is extremely questionable

Care quality was good.Theydoneed more staff I've had to wait un to 3hours before ,some good music…read morewould be nice over all it not to bad.