Very impressed with the level of service Edward (manager) provided! He was very thorough…read more with entire rental process. From how to get started, he asked questions to ensure I was renting for my needs, and most importantly took time to walk me through the facility to show me different units. Keep in mind this was my first time ever renting a storage unit. Overall, after looking around at other competitors. I made to decision to rent from Extra Space Storage because of the level of service Edward provided! Flawless execution in customer service; provided by Edward the manager!

Extremely happy with the service I received at the storage facility. The location is in a very nice…read moreconvenient area. Its so nice and clean! The manager is awesome!!! highly recommend.

I was in a pinch and needed moving trucks and a storage unit quickly. Anbar Self Storage saved the…read moreday by providing both. The staff is very friendly, informative and professional. The trucks are well taken care of, clean and affordably priced. The storage units are very secure, easy to access, and clean. My unit even had a fresh layer of paint inside. Thanks to Anbar Self Storage for helping me out! I will be coming back for all of my U-Haul and storage needs.

WARNING * BEWARE * DO NOT RENT U-HAUL VEHICLES FROM ANBAR STORAGE IN WATSONVILLE * FAILING BRAKES *…read moreROBBED OF $100 I rented a 10' U-Haul from this location a few months ago and was issued a U-Haul truck with FAILING BRAKES. When we put our foot all the way down, the truck would barely stop 10 feet past the stop line on the street, which would leave us part way into the intersection. Nathtalie at Anbar told us to bring the U-Haul back and she did not charge us for the trip to Santa Cruz or back to Watsonville. Nathtalie said that "their truck brakes are checked and that at times they can't know when the brakes may have issues". BUT IN THE REAL WORLD... PEOPLE, ESPECIALLY COMPANIES THAT RENT LARGE VEHICLE TO AVERAGE CITIZENS SHOULD KNOW WHEN A VEHICLES BRAKES NEED TO BE CHANGED. We were planning to take this U-Haul over the hill into San Jose and could have been seriously injured or worse. Anbar should have sent an employee technician to retrieve the vehicle from us in Santa Cruz and had it towed back instead of making us drive it down the hill back into Watsonville with bad brakes. On another note, we had simultaneously filled the U-Haul with $100 worth of gas and NEVER RECEVED A REFUND FOR THE $100, which Nathtalie upon checking the gas meter in that U-Haul when we brought it back confirmed that we had filled it up and said she saw no issue that we would get fully refunded for the gas. Since then, I have made 3 attempts with the office on Ross Avenue in Watsonville (I spoke to both NATHTALIE AND MARIA) and have made 3 attempts with the FEILD SUPERVOSOR (SILVINO MORAN) after escalating my complaints, but never received the gas refund. I also had paid for insurance on the U-Haul rental which may have protected us in such matters, but it didn't help... Anyway, on June 27th I told Silvino, the Field Supervisor what had happened, and I texted a picture of my gas receipt to him. SILVINO SEEMED UNCONCERNED THAT THE ISSUE STEMMED FROM THE FACT THAT THE U-HAUL BRAKES WERE BAD, and he said nothing about the brakes at all). Silvino told me he would get the $100 gas refund to me, and that I should see it on my credit card statement within 1-2 business days. On July 23rd I texted Silvino stating that I had not received the refund. I did not get a response from him. On August 1st I called Silvino letting him know again that I had not received the refund and he said he would look into it... I never heard back from him. I just checked my CC statement again today, which is September 27th, and I have not received the refund. Early on in my process of booking this U-Haul from Anbar Storage, I was frustrated with their customer service and voiced my frustration. I found both Nathtalie's and Maria's responses to my concerns to be very rude and unprofessional. Toward the end of this fiasco with Anbar Storage, Maria at one point angrily told me to stop threatening that I was planning to leave a review. It has taken me a few months to submit this review because I was moving, busy, and awaiting a response and refund from the field manager, which never came, but I think it was important to let people know that ANBAR STORAGE IN WATSONVILLE LET A U-HAUL TRUCK BE RENTED WITH BAD BRAKES AND ACTED UNCONCERNED. Please pass this info along to all your friends and loved ones so they can be safe driving these huge trucks. I plan on submitting this review to all social media outlets, such as google reviews, YELP, etc., and to U-HAUL's Corporate Office itself in hopes of getting this message out.

So happy this place is close! We were moving and needed a van and a truck as well as a storage…read morelocker. The manager is so helpful and thorough. She even selected our locker based on our needs while we loaded up at our old place. The office is immaculate and the grounds are clean. Easy access and you can drive right up to your spot. Plenty of boxes and other packing materials if you need them! Thank you!

It was the best of times and the worst of times... a tale of two cities…read more I lived across Reservation and arrived home with my belongings in a storage unit. Which made me look like a homeless person living out of hotels because that is what I had to do. Little did he know that I already knew the who, what, where, when and why. It was fascinating to observe him act/behave it out. As well as how much $$$ I spent. That will be confronted with a staff that doesn't stagger. It's nice to know that there are kind people in the world still. The state of California has eagerly observed this matter. We agree that predatory behavior and practices are in order. We agree that some people are going to be put on the stand and already have. I paid for the unit Lickety split before the lying, thieving scoundrel could assimilate a text message to me that he was not going to pay for it. (As if I asked him to) lol It took me 1second to ensure pmnt from 3,000 miles away for that chicken to cross the road. He definitely did. During my work day, a time zone away I and the Marina U-Store Self Storage processed my Payment in full, naturally. We are premium people and any stolen valor type obviously has no effect aside from... get out of our bay. No one belongs if deception and common UN decency is still in order. Therefore, I suppose he'll be chasing wabbits. I appreciate your support and the wonderful contribution to upholding a healthy community! I look at it as a valuable stepping stone due to the well conducted work displayed. Thank you, you will always have my support.

I just closed out my storage unit after having it about 6 months. I didn't have any problems…read morewhatsoever. The auto payments were a nice feature and the customer service was excellent from beginning to end. I'll definitely use them again in the future and would recommend to friends.

We rented a storage unit at AAA storage in August, as it wasn't clear if the CZU fire was going to…read morebe contained, and it was a place to leave some stuff "just in case". The person in the office was great, our stuff was safe (lock seemed pretty secure), their rates are reasonable, and the passcode to get in the gate is personal for each unit. We would recommend this business to friends who need storage.

Safe Storage, decent price, very good employees and access to your unit is…read more easy. We recommend them!

I've used a couple of storage places in San Jose including A1 and Public Storage but this place…read morehands down has been the best! The facility is small but very secure and the units are all easily accessible (and super clean!). The manager Paula is personable, friendly and very honest. She worked with us to find the best deal to accommodate us with exactly what we needed. If you're looking for a good storage place in Gilroy this one should definitely be your first choice :)

Rented a storage unit here. Clean and easy to get to. They have drive up storage which makes it so…read moremuch easier. The admin person is friendly and very helpful. And pricing for the size of unit was great.

MAXIMUM PLUS stars for Russell Storage. Can't even begin to tell you how amazing & kind they have…read morebeen to me. They went over & beyond to help me with a difficult situation. I would highly recommend Russell Storage for all your storage needs. Simply said ~ terrific service, staff & facility THANKS ~ W34 & W37

My experience at Cochrane self storage is amazing Ernesto, the general manager is very helpful…read more He's very nice and helped me and my mom Diane with getting a storage unit. The units are very nice and very clean as well. The customer service is out of this world and I already have a couple of units with them and I recommend this place very much. Thank you Ernesto for being so kind and amazing and helpful at answering all of our questions and concerns.

I had a great experience with Cochrane Road Self Storage. The facility is very clean, well…read moremaintained, and feels secure, which gave me peace of mind storing my belongings there. Access is easy and convenient, which made the whole process stress-free. Jeremy was especially helpful, friendly, professional, and went above and beyond to make sure everything was taken care of. Highly recommend this place if you're looking for reliable storage!

The Managerial group who manages this business are all outstanding and very easy to deal with. The…read moreteam consists of Dave, Sarah, Amy, and Lori.. they are always so helpful and accommodating. This is my second time of using this establishment, and I've always been very pleased. It is a very well kept storage facility., everything is very clean, and secure.

Friendly, professional, great service, great location…read more Needed a place to store our items while we were evacuated this winter; these guys were great, pricing was nice. Overall just good people.