This company is the best! Their planning, efficiency and fairness of pricing is top tier! Our move…read morefrom San Jose to Santa Cruz was done quickly, carefully and ahead of projected time frame. They were all so friendly and accommodating and were happy to help me when I wanted to re-arrange the furniture, They have my thumbs up!! I recommend them in a heartbeat!! M Ruddy

Appreciated the personal experience from Oren start to finish. SCM did our local move in Santa Cruz…read moreand made sure everything was put where we want in the new home. Definitely recommend them for high quality moving service.

Spoke to Kevin originally long distance, very pleasant, very professional. Needed help unloading my…read moremothers moving truck. He confirmed our dates and his rates. Talked a couple of times before the move, very responsive a to inquiries and requests. He and a helper showed up on the day of the move on time and with all the equipment my husband requested. They were professional and efficient. Most of all they were nice to my Mother, that was everything. HIGHLY recommend this company for any moving needs!

Extremely unprofessional business, poor experience attempting to coordinate a one item transport…read more Initially Tavares was responsive and had a competitive rate to transport a table for me. Went to great lengths and expense coordinating pickup with another party and Tavares. As the pickup/drop off date got closer I hadn't heard anything from Tavares. I began to send messages through yelp, via text, then finally called leaving multiple voicemails. I have not received a response after 3 days contacting them. On my first call, the phone rang like normal. After that every time I called it went straight to voicemail, I believe they blocked my number. If you changed your mind or something came up and you can no longer do a job, just let your customer know. Don't leave them in the dark and block their number.

We had a great experience with Peninsula Pack and Move. This was a challenging move with a…read moredifficult house to move out of and into, and the crew handled it professionally from start to finish. The team worked efficiently and packed the truck expertly--everything was secure, and nothing was broken or damaged, which really speaks to their care and experience. Toward the end of the move things did slow down a bit, but we were also coming up on nearly seven straight hours of work, so that was completely understandable. By the end, most of the large furniture items were placed inside the house as requested, and the majority of the boxes were left neatly in the garage, which will make unpacking fairly manageable. Overall, great service, strong work ethic, and a crew that clearly knows what they're doing. I would absolutely recommend Peninsula Pack and Move, especially for more complex moves.

I would NOT recommend this company! I was quoted $175 hourly for a 28' truck and 3 guys and a…read moreminimum of two hours. An additional $50 was disclosed after they showed up. The workers were not efficient with packing the truck, layering things, one layer deep and then taking an unpacked load. This happened not once but twice, stretching out the hourly rate they were making. They did not hook up my washer and dryer as I was told they would and they damaged two pieces of furniture without disclosing they had. We ended up having to rent a U-Haul truck for two more days to finish what they weren't able to finish and this was after we had already packed a PODS container to the max in our driveway. So the stuff they were responsible for moving was mainly furniture. This is not the first time I have moved a moving company in Monterey County and so I had an idea of approximate cost and time. This company milked the clock, costing me more than twice what the move cost the previous time. At one point while moving some furniture at my old place, one of the movers voiced that he had stolen a piece of candy from me. I didn't think it was any big deal and laughed it off, but it made me wonder why he would do that and if he had done it before. When I attempted to contact the owner, David, I left a message, letting him know that I had issues and wanted to talk to him and rather than calling me back, he text me to tell me that he was really busy and that he was able to text. I would assume that being a local company wanting to make a great name, he would've contacted me back to figure out what happened and how he could make things better. The lack of upfront communication carelessness, and the fact that they took advantage of the situation is unacceptable. I expected better. If I could leave zero stars, I would. The service provided on June 27, was not $2500 worth. Do NOT book this company.

The 2 man crew of Freddie and assistant were absolutely awesome!…read moreThe very best service! Dale

Amazing work. Was very timely and considerate. Worked efficiently and very helpful. Would…read moredefinitely book again!

Please save yourself hours of scouring Yelp in this time of crisis and call Daniel at Emergency…read morePackout. I assure you that you will experience the following: 1. Professional, responsive, flexible leaders 2. Trustworthy, kind, multi-lingual team that treats your family with empathy/respect. Same goes for your precious items! 3. Streamlined, efficient operation with 3D cameras/digital inventory capabilities, & software that allows EP to work seamlessly with your insurance - ensuring fast processing of claims/payments. 4. Professional reports with pics/3D virtual model of your home provided with lightning-speed 5. Back-office that communicates well with you/your insurance to proactively remove any headaches. I called Daniel earlier this month when I got word that my senior parents' 3-level home had suffered water damage from top to bottom -- in other words, a massive job. I was out-of-town helping remotely, and after calling Dry Kings (another great company!), they informed me that EP was the best for content removal. Reached out to Daniel to explain the situation and w/o missing a beat he offered to turn right around from the East Bay and head back to SF to meet my parents. Worth noting, because it was late afternoon and he was minutes from home- close to finishing his day. He braved the traffic back on our account! In no time flat, he was at the home where my parents were overwhelmed, scared, and anxious about the entire situation. Daniel is very professional/warm and quickly brought a sense of calm along with a plan of action. He inspires confidence and has clearly honed a process that is efficient/seamless for all parties involved -- the families, packout company, and insurance providers. He walked through the entire home with a 3D camera that captures the state of the home and items affected -- which is an incredible resource for insurance. He sent me the link to view the 3D walk-through which was vital for me & my nerves given that I was across the country at the time. Early the next morning, Daniel had arranged a wonderful team of 6 people, led by Matt, to begin removing, cataloging, packing, and inventorying all of our belongings/furniture etc. It's incredibly thoughtful/detailed work and the team was kind/patient and had an amazing work ethic. They were on the premises FT/on-time from Tues-Sat so this gives you a sense of scope. Daniel also came out a couple of days into the project to assess progress and support his team. I got the pleasure to thank him for how kind he was to have responded so quickly the day of the incident. Daniel and EP also worked well with our landlord's water restoration company who was there to deal with water removal/drying of the home. He proactively offered to take the "middleman" work off my plate and called the company to coordinate/de-brief. Also, when the landlord needed more items removed on a quicker schedule so his team could move more quickly to further dry/ prevent mold accrual, Daniel arranged for the team to come on Sat. to finish the job, which had required Daniel to shift some things around to meet that request. I was very grateful to the team for that accommodation which immediately solved/calmed our landlord's needs/concerns and allowed for the restoration team to make a ton of progress that weekend. Finally, much needs to be said of the on-site team. The on-site project manager Matt was a great leader with a high emotional IQ and did an excellent job communicating between the family, his team, the landlord's restoration company, and Daniel. Trustworthy, he was never annoyed by questions, very patient, and was particularly sweet to my Mom who was having a hard time processing what had happened. Matt was very genuine (nothing I hate more than "fake-nice") and the same goes for Yoselin, Jamie, Jose, Mike, and Anna - who were the other team members on this job. It also made a difference to be able to speak with some of the team in Spanish, it made us feel like we had friends/family helping us, if that makes sense. :) It's still crappy to have to clean-up after an incident like this but near the end, everyone had been invited to Thanksgiving dinner! We were able to get some good laughs in along the way which were much needed! Companies often have slogans about "caring" and being "kind" etc...blah blah blah! However, EP, Matt, Daniel, Yoselin, Jaime, Jose, Mike, and Anna -- they each delivered both in terms of quality of work and respect for the client which is unfortunately very rare these days. Also, as an adult child that manages my senior parents' affairs, I'm sure you can relate on the importance of hiring ethical contractors/professionals. Seniors are often taken advantage of or their fears manipulated -- something I am very sensitive to -- and that was definitely not the case here. We made the right choice on many levels of hiring the EP team and looking forward to seeing the team when we are able to move back into our home! Thank you!!

Great experience and company! The crew was helpful, friendly, and did everything and made the…read moremoving experience great. I would definitely use them every time!

Super professional and easy to work with! They told me they'd start at 9am and they showed up right…read moreon time. Hard workers too! If you're in the Monterey peninsula, they're based out in Salinas so they'll be at your location really easily. For packing services (labor), it was $120/hr, where it's a 4 hour minimum and then they charge hourly after that. They utilized their own cargo truck which is $150. Of note, if you want them to actually pack your things, you'd have to provide the packing material and the $120/hr increases to $150/hr.

Excellent communication and excellent team. I recommend this company. I've moved 15 times and I…read morenever worried about this move with this team. Moving is stressful and you need a team that decreases that stress. This team is prepared, communicates, is on time and efficient.

I had my ReloCube dropped off yesterday. Big shoutout to JW the driver for being professional and…read morefriendly during the drop-off. He was very kind and efficient with the placement as well.

Huge move from San Jose, CA to Daytona Beach, Fl. Coast to coast…read more I feel I dodged a bullet with many moving brokers trying to secure a contract through a hard sell and promise of *literally* unbelievable rate quotes. Doing further research I found there's a common and growing scam to quote low, then hold your stuff hostage until you pay surprise extra and extreme charges. Anyway, I went with U-Pack after researching the various container drop-off and load options. Contract terms were straightforward and no surprises on drop off. Both the start and end, U-Pack and their shipment team were super easy going with the schedule. Just call a day before drop-off/pick-up and they were able to make it happen. I had 3 cubes and two went to destination and the 3rd was stored by U-pack for a bit while I secured a longer term storage unit, and they dropped it off there. Make no mistake, packing and loading the cubes is a huge freakin' task. Do it in layers with large flat items working as "walls" to help hold stuff in. And ratchet strap each layer. A special call out to JW, the forklift operator in San Jose! He was one with that machine and able to maneuver with extreme skill and precision, including a very narrow and long driveway with tight gate and cypress tree. He's a magic man and was able to place the cubes perfectly between sidewalk and street and back yard driveway - saving me $ and headache dealing with the San Jose tax assessor regarding a permit if cubes block street parking and/or sidewalk. Other thanks to Skee (Ski?) at the drop in Florida. Also skilled w/ the lift and super accommodating on placing the cubes where I wanted. Finally, Gerry (Jerry?) and Lorenzo at dispatch. You'll be given a pretty huge window (like the whole day) for drop-off/pickup, but I'd give a call and they'd be able to narrow that window to a couple hours.